Lo xwebhu umisela imiqathango esebenza kwimali yenu kunye nokudluliselwa kwayo, izicelo zenu zokubuyiselwa kwemali kunye nokufumaneka kwayo, iibhonasi esinganinika zo, kunye neenkonzo ze-Deriv P2P. Ingxaki yesivumelwano phakathi kwenu kunye ne-Deriv kwaye kufuneka ifundwe ikunye neImiqathango yethu Jikelele yoKusetyenziswa yabathengi ("Imiqathango Jikelele"). Nawaphi na amagama achazwe asetyenziswa kule miqathango yemali nokudluliselwa kuya kuba nentsingiselo enikezelwe kuwo kwiMiqathango Jikelele.
1. Imigaqo nemida
1.1. Akufuneki nisebenzise i-Wallet yenu njengeziko lasebhankini. Yifakeni imali kwi-Wallet yenu kuphela ukuba ninenjongo yokuzibandakanya norhwebo.
1.2. Akufuneki nenze izifako kunye nokurhoxisa imali ningazenzi ngendlela elinganayo nemisebenzi yorhwebo neyenziweyo kwisixa esifakiweyo nesirhoxisiweyo. Ukuba niyenza oku, singenza utshintsho kwi-akhawunti yenu ngaphandle kwesaziso ukuze sifumane nawuphi na umlahlekelo oveleleyo, yaye singanqumla okanye sivale i-akhawunti yenu ngokwesigqibo sethu. Ukuze kucace, amalungelo ethu phantsi koMba 1.2 awachaphazeli nayiphi na iNtlawulo (Charge) esetyenziswa phantsi koMba 2.10 weMigaqo Jikelele, yaye nayiphi na iNtlawulo enjalo ayisosisombululo sokwaphulwa kwalo Mba.
1.3. Sigcina ilungelo lokukhaba imali ehlawulwayo kuni ngaphandle kwesaziso.
1.4. Asiyi kuhlawula nzala kuyo nayiphi na imali eniyifakayo kuthi.
1.5. Kufuneka nigcine ibhalansi ye-Wallet yenu ingaphantsi kweyona bhalansi iphezulu ye-Wallet ivunyelweyo. Kufuneka nirhoxise imali ukuphepha ukugqitha kumda we-Wallet yenu.
1.6. I-akhawunti yenu ye-Deriv inganomda kwizinto ezilandelayo:
1.6.1. Isixa okanye umthamo weentshukumo zemali eninganozenza ngokunxulumene ne-akhawunti yenu; kunye/okanye
1.6.2. Isixa okanye ixabiso lemali okanye lezinto zexabiso (kuquka izinto zexabiso ze-virtual) eninganozifudusela okanye nizikhuphele kwi-akhawunti yenu,
kwizinto ngezinto kwixesha elithile (umzekelo, imihla ngemihla). Nawaphi na amida asebenzayo aboniswa kwi-akhawunti yenu ye-Deriv.
1.7. Sizigcinela ilungelo lokutshintsha nawuphi na umda weentshukumo zemali osebenza kwi-akhawunti yenu nangeliphi na ixesha ngokusesikweni sethu ngokupheleleyo.
1.8. Asisoze sitshintshe imali ese-Wallet yenu ngenxa yenu.
1.9. Ninoxanduva ngokuzenzekelayo kwaye ninjongo yonke ngayo nayiphi na imali enifakwa kwaye enirhoxiswa kwi-Wallet yenu.
1.10. Ningasebenzisa nayiphi na iindlela zokuhlawula ezikhoyo ukufaka imali kwi-Wallet yenu. Asihambelani naziphi na iinkampani ezinika iindlela zokuhlawula.
1.11. Kufuneka nicele ukurhoxisa imali nisebenzisa kwaleyo ndlela yokuhlawula eniyisebenzisileyo ukufaka imali.
1.12. Iindlela zokuhlawula ezikhoyo zinganokutshintsha nangeliphi na ixesha. Imiqathango yokusebenzisa iindlela zokuhlawula inganokutshintsha nayo. Kuxanduva lwenu ukuhlala nazi iindlela zokuhlawula ezikhoyo kunu kunye nemiqathango yokuzisebenzisa.
1.13. Ukuba nisebenzisa nawuphi na umboneleli wenkonzo wesithathu ngasiphi na injongo, kuquka, kodwa ingaphelele ku, ukwenza nayiphi na imifako okanye ukurhoxisa imali, kuya kuba luxanduva lwenu ngokuzenzekelayo ukuqinisekisa ukhuseleko lwe-akhawunti yenu.
1.14. Ninako ukudlulisela imali phakathi kweendidi zemali ezahlukeneyo ku-Wallet yenu. Nceda niqaphele ukuba utofiso lweakhawunti yenu ukusivuza kuthi lunganyanzeliswa kwiintshukumo zokudlulisa imali phakathi kweendidi zemali ezahlukeneyo. Utofiso olunjalo lwenza Intlawulo njengoko ichazwe kwiCandelo 2.10 leMiqathango Jikelele.
1.15. Amazinga okutshintshiselana kwemali asetyenziswa kwiintshukumo zemali amiselwa ngaboneleli bangabucala besithathu njengamazinga asebenzayo kwimarike ngexesha lotshintshiselwano, kwaye lawa angatshintsha-tshintsha ngamaxesha ngamaxesha. Lawa mazinga asekelwe kwimali yelizwe apho nikhoyo okanye imali enikhethileyo kwi-Wallet yenu.
1.16. Ningafudusela imali phakathi kwee-Wallet zenu kunye nee-akhawunti zenu zorhwebo.
1.17. Ixabiso lephothifoliyo yenu, elibonisiweyo kwi-USD, ngumqikelelo kuphela. Limele isamba sebhalansi ye-Wallet yenu kunye nexabiso lemarike langoku lezithuba zenu ezivulekileyo, ezitshintshiselwe ziya kwi-USD ngezinga elisebenzayo kwimarike.
1.18. Akufuneki nabelane nabanye abathengi ngenye yeendlela zenu zokuhlawula. Sizigcinela ilungelo lokuvala, lokurhoxisa, okanye lokunqumamisa i-akhawunti yenu ukuba nabelane nawuphi na umthengi ngendlela yenu yokuhlawula.
1.19. Akufuneki nithathe nayiphi na imali-boleko ukufaka imali kwi-akhawunti yenu.
1.20. Kufuneka nithobele nawuphi na umgaqo wemali, wotshintshiselwano, okanye wolawulo lwenkunzi kwimimandla yasekhaya kwenu.
1.21. Isigcini-mali semali engasesandleni (virtual asset deposits)
1.21.1. Ningafaka izinto zexabiso ze-virtual ezixhaswayo kwidilesi eyodwa yokufaka imali esinikezela ngayo ngenjongo leyo.
1.21.1.1. Ukudlula kwinqubo esemgangathweni ye-cashier interface (ukuqalisa, ukudlulisela, okanye ukugqibezela idiphozithi ngqo kwidilesi ye-third-party payment service provider (PSP) okanye kwi-wallet yeNkampani ngaphandle, okanye ngokutsiba, inkqubo esesikhweni yenyathelo ngenyathelo yentengiselwano enikezelwa ngaphakathi kwi-platform user interface) kuthathwa njengokwaphulwa kwale miqathango.
1.21.1.2. Xa kusenzeka intengiselwano edlule i-cashier (njengoko kuchaziwe kuMqathango 1.21.1.1), sizigcinela ilungelo, ngokwesigqibo sethu siqu, lokwala ukufaka imali kwiakhawunti yenu okanye lokuyifaka kuphela xa sanelisekile ngomthombo nobunini bemali leyo. Ukungenisa ubungqina bentengiselwano okanye ii-transaction hashes ezipheke-pheke, ezifanayo, ezabelwanayo, okanye ezisetyenziswe ngokuphindaphindiweyo — nokuba kwiakhawunti enye okanye kwiiakhawunti ezininzi — kukwaphula le Miqathango. Ukuba oku kwenzeka, sizigcinela ilungelo lokuqhawula zonke iiakhawunti ezinxulumeneyo, sivale ufikelelo olungaqhubekayo, kwaye sicime nayiphi na ibhalansi okanye izicelo zokurhoxisa imali ezisalindiweyo, ngaphandle kwesaziso sangaphambili.
1.21.2. Kungumsebenzi wenu wedwa ukusebenzisa idilesi echanekileyo yedipozithi kunye nothungelwano lwe-blockchain olufanelekileyo. Ukuthumela izinto kwidilesi engachanekanga okanye kuthungelwano olungaxhaswanga (intengiselwano ye-cross-chain) kuya kubangela ilahleko esisigxina yezo zinto, kwaye asinabuxhomi ngeli lahleko.
1.21.3. Ezinye iimeko ezinokubangela ilahleko xa kusenziwa idipozithi yempahla engabonakaliyo (ye-virtual asset) ziquka:
1.21.3.1. Iintengiselwano ezisethungelwaneni olungalunganga (ukusebenzisa uthungelwano olungahambelaniyo kwintengiselwano);
1.21.3.2. Iimpazamo zokukhetha i-smart contract (iimpazamo ekukhetheni okanye ekusebenziseni ii-smart contract); okanye
1.21.3.3. Ukungahlawuli ngokwaneleyo (ukuqalisa idipozithi kodwa kudluliswe imali ephantsi kunemfuneko).
1.21.4. Le mingcipheko ivela kubume beteknoloji ye-blockchain kunye neenkonzo zabucala ezilawula ezi ntengiselwano. Ekubeni sinikezela ngeenkonzo zeentengiselwano zempahla engabonakaliyo (virtual asset) ngabathathi-nxaxheba bangaphandle, asinakuyilawula okanye sincede ukubuyisela imali elahlekileyo kwezi meko. Kungumsebenzi wenu ukujonga ngononophelo zonke iinkcukacha zentengiselwano phambi kokwenza idipozithi. Kwimeko yedipozithi ye-cross-chain, sizigcinela ilungelo lokunicela ukuba nisibuyekeze nayiphi na ilahleko ukuba sikhethe ukuzama ukubuyisela imali.
1.21.5. Idipozithi yenu iya kufakwa kwiakhawunti yenu nje ukuba ifumene inani elifunekayo leenqinisekiso zothungelwano.
1.21.6. Siya kwenza ubukhangeli bentengiselwano kwiidipozithi, kuquka ukusebenzisa uhlalutyo lwe-blockchain lwabucala ("Ukhangelo lwe-KYT"). Sizigcinela ilungelo lokwala iidipozithi ezivela kwiidilesi eziphawulwe njengezingaphandle kokulangazelela umngcipheko wethu.
1.22. Ukurhoxiswa kwemali engasesandleni (virtual asset withdrawals)
1.22.1. Ningacela ukurhoxisa izinto ezingabonakaliyo (virtual assets) ezixhaswayo zisiwe kwidilesi ye-wallet yangaphandle esebenzayo.
1.22.2. Kungumsebenzi wenu wedwa ukuqinisekisa ukuba idilesi yokurhoxisa imali eniyinikezelayo ichanekile kwaye ihambelana nothungelwano olufanelekileyo. Asinaxanduva ngayo nayiphi na ilahleko evela ekurhoxiseni imali isiwa kwidilesi engachanekanga okanye engahambelaniyo.
1.22.3. Ukurhoxiswa kwemali kuxhomekeke kuhlolo lwezokhuseleko nakwimigaqo-nkqubo yethu yokulwa nokuhlanjwa kwemali, kuquka ukubukelwa kweentengiselwano kusetyenziswa uKhangelo lwe-KYT. Sizigcinela ilungelo lokuvala ukurhoxiswa kwemali isiwa kwiidilesi eziphawulwe njengezingaphandle kokulangazelela umngcipheko wethu.
1.22.4. Ninoxanduva lwazo naziphi na iindleko zenethiwekhi ezisebenzayo (umzekelo, iindleko zenkonzo, iindleko zolwakhiwo lolawulo, okanye iindleko zokurhoxisa imali, njengoko kuxelwa kwi-Platform). Sigcina ilungelo lokwenza utshintsho kwiakhawunti yenu ngokubhekiselele kukurhoxiswa kweeasethi zexabiso zedijithali ukuze kubonakaliswe iimeko zenethiwekhi ngexesha lokurhoxiswa. Oku kongezelelwe, kwaye kwahlukile, kwiNtlawulo nayiphi na echaziweyo phantsi kweCandelo 2.10 le-Imiqathango Jikelele.
1.22.5. Ixesha elithathwa yimali erhoxisiweyo ukuba ibonakale kwi-wallet yenu, liya kuxhomekeka kumaxesha okucutshungulwa othungelwano lwe-blockchain olufanelekileyo.
1.23. Ukulibaziseka kokubonakaliswa kweedipozithi okanye izirhuqulo kwiakhawunti yenu kunganokwenzeka ngenxa yeengxaki zobuchwepheshe okanye ezinye iimeko ezingalindelekileyo esingazimiselanga ngazo. Ezinye iintengiselwano zinganyanzeleka ukuba zifune ixesha elongezelelweyo lokucutshungulwa, kuquka nezo zingeniswayo ngaphandle kwamaxesha eshishini aqhelekileyo. Ukuba nifumana nokulibaziseka okunjalo okanye nidibana nengxaki yobuchwepheshe, qhagamshelana neqela lethu lenkxaso nge-live chat ukufumana uncedo.
1.24. Niyavuma ukuba, kukurhoxiswa kwemali okwenziwa ngekhadi okanye ngodluliselo lwasebhankini, ixesha elithathwa yimali ukuba ibonakale kwiakhawunti yenu liya kuxhomekeka kumaxesha okucutshungulwa ebhanki yenu. Kukurhoxiswa kwemali ye-crypto, ixesha elithathwa yimali ukuba ibonakale kwi-wallet yenu liya kuxhomekeka kumaxesha okucutshungulwa kwi-blockchain efanelekileyo.
2. Iibhonasi kunye neenkqubo zenyuso-rhwebo
2.1. Singanikezela, ngokwesigqibo sethu siqu, ngeebhonasi okanye ezinye izibonelelo zentshumayelo kubathengi abafanelekileyo. Ukufaneleka kunokunqunyelwa ngummandla wolawulo, isimo seakhawunti, indlela yokufumana umthengi, isimo sonqino, indlela yentlawulo, isixa sedipozithi, umsebenzi worhwebo, okanye nayiphi na enye imiqathango esiyimisileyo.
2.2. Iibhonasi azifumaneki kuye wonke umntu kwaye zinganikezelwa kuphela ixesha elinqunyelweyo. Singalungisa, singamisa okwexeshana, okanye sirhoxise nayiphi na ibhonasi nangaliphi na ixesha.
2.3. Ngaphandle kokuba kuchaziwe ngenye indlela kwiMiqathango yeNtshumayelo esebenzayo, imali yebhonasi ifakwa kwi-Wallet yenu.
2.4. Imali yebhonasi ayinakurhoxiswa. Ukurhoxiswa kwemali kunokuthintelwa de nifikelele kwiimiqathango echaziweyo kwiMiqathango yeNtshumayelo esebenzayo.
2.5. Iimiqathango zebhonasi zinokuquka iimfuno zevolum yorhwebo. Siya kuchaza indlela yokubalwa kwevolum yorhwebo kwiMiqathango yeNtshumayelo kwaye singakhupha iintengiselwano esizigqala ngokusengqiqweni njengezixhaphazayo, ezilungisayo, okanye ezinjongo yazo iphambili kukwanelisa le mfuno.
2.6. Ukuba sikrokrela ngokufanelekileyo ukuxhatshazwa, ukuziphatha okungavumelekileyo, okanye ukwaphulwa kweSivumelwano, singasusa i-bonus, sikuchithe ingeniso enxulumene nayo, sinqabe ukurhoxiswa kwemali, kananjalo sithathe nayiphina enye inyathelo evunyelweyo ngaphantsi kweSivumelwano.
3. Umgaqo-nkqubo wokubuyiswa kwemali
3.1. Sinikezela ngeendlela ezininzi ze-merchant kunye nabanikezeli benkonzo yentlawulo ukwenza intlawulo kwi-intanethi. Niya kuhlawuliswa ngexesha, okanye kungekudala emva koko, lokwenza intengiselwano yenu. Niyavuma ukuba niya kuhlawula zonke iintengiselwano zorhwebo enizithengayo nanisebenzisa nayiphina indlela efumanekayo ye-merchant okanye umnikezeli wenkonzo yentlawulo.
3.2. Zonke iintengiso zorhwebo zigqibelele. Asibuyiseli ixabiso elihlawulelwe ukungena kwintengiselwano yorhwebo ukuba intengiselwano yorhwebo iqhutyelwa.
3.3. Ngenxa yemo engenakuguqulwa yeentengiselwano ze-blockchain, asiniki mbuyekezo ngeentengiselwano zeempahla ze-virtual eziqhutyelweyo. Oku kusebenza ngenxa yoMqathango 3.2 kwaye kungakhathaliseki nokuba intengiselwano ingathathwa njengentengiselwano "yorhwebo" ngeenjongo zeSivumelwano.
3.4. Ukuba intengiselwano yorhwebo iba ingafumaneki emva kokwenziwa kwentengiselwano kodwa phambi kokuba intengiselwano yorhwebo iqhutyelwe, ningacela ukubuyiselwa ixabiso elihlawulelwe. Sizigcinela ilungelo lokuvuma okanye lokwala isicelo senu emva kophando lwebango lenu.
3.5. Ukuba iingxaki zobuchwephesha zithintela ukuqhutywa kwentengiselwano yorhwebo, umzekelo, ukuba kubakho uphazamiseko kwiindlela zokufumana ulwazi (data feeds) esingenako ukululungisa ngokulula, sizigcinela ilungelo lokubuyisela imali okanye sichithe intengiselwano yorhwebo. Kwiintengiselwano zeempahla ze-virtual, eli lungelo lisebenza kuphela apho intengiselwano ingakaqinisekiswa kwinethwerki ye-blockchain efanelekileyo; nje ukuba iqinisekiswe, intengiselwano ayisenakuguqulwa, kwaye uMqathango 3.3 uyasebenza.
3.6. Nasiphina isicelo sokubuyiselwa kwemali yedipozithi kwii-akhawunti ezisebenzayo siya kwaliwa ngokuzenzekelayo. Ukuba siyivale, siyivingce, okanye siyinqumamise i-akhawunti yenu nangasiphina isizathu, ningacela ukubuyiselwa kwedipozithi yenu. Sizigcinela ilungelo lokuvuma okanye lokwala isicelo senu emva kophando lwebango lenu.
4. Ukubuyiselwa Kweentlawulo
4.1. Ukuba nifaka imali ngekhadi letyala okanye ngekhadi lesheke, niyavuma ukuqhagamshelana nathi nge-live chat phambi kokubeka isicelo sokubuyiswa kwemali (chargeback) okanye isicelo sokufumaniswa kwemali, ukwenzela ukuba sizame ukunifumanisa imali.
4.2. Ukuba kukho isaziso sokubuyiswa kwemali (chargeback), isilumkiso sobuqhetseba, okanye isicelo sokufumaniswa kwemali esivela kumqhubi wenu wentlawulo, sizigcinela ilungelo lokuyiphelisa iSivumelwano ngaphandle kwesaziso sangaphambili.
4.3. Ninoxanduva lokusibuyekeza nangeliphi na ilahleko esinokuyifumana ngenxa yesaziso sokubuyiswa kwemali (chargeback), isilumkiso sobuqhetseba, okanye isicelo sokufumaniswa kwemali. Kufuneka nikwenze oku phambi kokuba sisuse nayiphina imida ebekwe kwi-akhawunti yenu.
4.4. Sizigcinela ilungelo lokubamba okwethutyana inxalenye okanye ibhalansi yakho yonke ye-akhawunti kwade kube ziintsuku zi-180 ukuba sifumana isaziso sokubuyiswa kwemali (chargeback), isilumkiso sobuqhetseba, okanye isicelo sokufumaniswa kwemali esinxulumene ne-akhawunti yenu. Lo mbambo wenzela ukuba kubekho ixesha lophando lwazo zonke iintengiselwano, kananjalo uya kukhusela i-Deriv ngokuchasene nomngcipheko wezemali wawo nawuphina umbuyekezo wokubuyiswa kwemali olandelayo onxulumeneyo onganokuqalwa ngaba baphathi beekhadi ngeebhanki zabo ngeli xesha.
5. I-Deriv P2P
5.1. Izaziso
5.1.1. Nigunyazisiwe kuphela ukuba nifake izaziso ze-Deriv P2P ukuba sinivumele ngaphambili ngokwasemthethweni wethu we- “Yazi Umthengi Wakho” (jonga Imiqathango Jikelele Yokusetyenziswa ukufumana ulwazi oluthe vetshe).
5.1.2. Sinelungelo lokunqumama inani leenkcazo (ads) enizipostayo kwiplatform yethu okanye sisuse iinkcazo zenu, umzekelo, kwiimeko zokukrokrelwa kokuziphatha okungafanelekileyo okanye umsebenzi wobuqhetseba, kodwa nakwazo naziphina ezinye iimeko esizibona zifanelekile.
5.1.3. Sizigcinela ilungelo, ngokuzimisela kwethu ngokupheleleyo, lokuguqula, lokususa, okanye lokunikezela ngokutsha nayiphina igama lokuziqamba (nickname) elisetyenziswa kwi-Deriv P2P ukuba liphikisana nemigaqo-nkqubo yethu okanye amagama okuziqamba abasebenzisi bangaphandle, okanye ukuba simisela ukuba linganika imbambano, ukuzenza umntu ongenguye, okanye enye intsebenzo engachananga.
5.1.4. Xa niposta iinkcazo (ads), kucetyiswa ukuba nihlale nisebenza kwaye nifumaneke ukuphendula kwiiodolo ezibekwayo ngenxa yeenkcazo zenu; ngaphandle koko, nayiphina imbambano enxulumene nentengiselwano inganqwenelwa ichasene nani. Sinicebisa ngamandla ukuba ninqumamise iinkcazo zenu (zibe zingabonakali okwethutyana) xa iimeko zinganokungakuvumeli ukuba niphendule kwiiodolo kwixesha elifanelekileyo.
5.1.5. Anivumelekile ukuposta iinkcazo ezifanayo (oko kuthetha ukusebenzisa iinkcukacha ezifanayo ngelizwe elinye).
5.1.6. Sizigcinela ilungelo lokucima inkcazo yenu (ad) ukuba akukho iodolo ibekiweyo ngenxa yayo ngaphakathi kweeyure ezimashumi asixhenxe anamibini (72).
5.1.7. Sizigcinela ilungelo lokucima inkcazo yenu (ad) engasebenziyo emva kweentsuku ezimashumi asithoba (90) kungekho msebenzi.
5.2. Ii-oda
5.2.1. Ngokubeka iodolo, nenza isivumelwano esibophelelayo nomthengisi/umbhengezi, kwaye niyavuma kananjalo nizibophelela kwimiqathango yentengiselwano njengoko icacisiwe kwinkcazo (ad).
5.2.2. Niyaqonda ukuba kufuneka nihlale nisebenza kwaye niphendule ngexesha lentengiselwano xa nibeka iodolo.
5.3. Iintengiselwano
5.3.1. Niyavuma kwaye niyaqonda ukuba kuzo zonke izigaba zentengiselwano, nirhweba nomnye umsebenzisi we-Deriv P2P, kwaye thina sisebenza njengabanikezeli beenkonzo zobuchwepheshe kuphela, hayi njengelinye icala kuyo nayiphi na intengiselwano. Ngoko ke, ukuba kuvela naluphi na uphikisano okanye uphikisano olunokubakho oluphuma kwintengiselwano okanye olunxulumene nayo nayiphi na intengiselwano, asiyi kuba noxanduva kuni, komnye umsebenzisi, okanye nakuwuphi na omnye umntu.
5.3.2. Siya kuthatha amanyathelo ayimfuneko ukulula ukuqhutywa kwazo zonke iintengiselwano ezixhaswa yi-Deriv P2P. Noko ke, kusenokubakho amaxesha apho, ngenxa yezizathu ezingaphaya kolawulo lwethu, kuquka ukusilela kwe-software, i-hardware, kunye nonxibelelwano lwe-intanethi, intengiselwano eniyicelayo ingaphumeleli ukuqhutywa. Niyavuma ukuba, kangangoko umthetho uvumela ngako, asinaxanduva nakancinci ngeentengiselwano ezingaphumelelanga.
5.3.3. Ninoxanduva ngokupheleleyo lokuqinisekisa ukuba nayiphi na intengiselwano eyenziweyo iya kwiakhawunti echanekileyo. Sincoma kakhulu ukuba niqinisekise iinkcukacha zeakhawunti echanekileyo nelinye icala, kwaye nenze uphando lwenu ngokwenu phambi kokuqalisa okanye ukucela nayiphi na intengiselwano. Kangangoko umthetho uvumela ngako, asiyi kuba noxanduva ngalo naluphi na ilahleko evela kwintengiselwano eya kwiakhawunti engachanekanga ngaphandle kokuba (a) iqhutywa nguthi phakathi kwe-Deriv P2P, kwaye (b) sisilele ekusebenziseni iinkcukacha zeakhawunti esizinikezelweyo ngamacala omabini.
5.3.4. Iinkcukacha ezichazwe ngumthengisi kwisibhengezo sakhe okanye kwiodolo yakhe ziya kubophelela kwaye zilawule intengiselwano. Nje ukuba intengiselwano iqalisiwe, ezi nkcukacha zigqibelele kwaye azinakuxoxwa ngazo kwakhona, zitshintshwe, okanye ziguqulwe nangayiphi na indlela. Umthengi nomthengisi abamele bacele okanye bavumelane naluphi na utshintsho kwiinkcukacha ezivunyelwene zibonakaliswa kwiskrini sentengiselwano, kwaye asiyi kubotshelelwa ukuthobela okanye ukuhlonipha nayiphi na inguqu.
5.3.5. Nayiphi na ulwazi, kuquka iinkcukacha zonxibelelwano neakhawunti, enilunikezela kwelinye icala kuso naso isigaba sentengiselwano ngesibhengezo, iodolo, okanye incoko efakwe ngaphakathi, kufuneka, ngalo lonke ixesha, lube lichanekile kwaye lube lutsha. Ukuba nakuphi na ulwazi enibenilunikezele kwelinye icala luvela lungachanekanga okanye bubuxoki, naluphi na uphikisano olunxulumene nale ntengiselwano lunokugqitywa ngokuchasene nani. Ukuba sinezizathu zokukholelwa ukuba ninike elinye icala ulwazi olungeyonyani ngabom, sizigcinela ilungelo lokuthatha amanyathelo ngokuchasene nani, njengokunqumla, ukumisa okwethutyana, okanye ukuphelisa ukusetyenziswa kwenu kwazo zonke iinkonzo zethu.
5.3.6. Singavala iodolo ixesha elingaphezu kweentsuku ezingamashumi amathathu (30) ukuba umthengi uqinisekisa ukuba inxalenye yakhe yentengiselwano izalisekisiwe, kodwa umthengisi engakuqinisekisi oko, kwaye intengiselwano iphelelwe lixesha. Kwimeko enjalo, umthengi nomthengisi bobabini baya kwaziswa ngokukhawuleza xa kuphelelwa lixesha kwaye baya kuba nelungelo lokuphakamisa uphikisano.
5.3.7. Nasiphi na isixa-mali esifakwe kwingxowa-mali yenu nge-Deriv P2P sinokurhoxiswa kuphela nge-Deriv P2P.
5.3.8. Niyavuma kwaye niyavuma ukuba siya kucima ngokuzenzekelayo imiyalezo kunye nezixhumelelwano ezitshintshiselwene ngazo kwibhokisi yencoko ye-Deriv P2P emva kweenyanga ezintandathu (6). Oku kubandakanya yonke imiyalezo yombhalo, iifayile, imifanekiso, amaxwebhu, kunye nabuphi na obunye ubume bedatha obabelwana ngabo ngaphakathi kwebhokisi yencoko. Sincoma ukuba nigcine naluphi na ulwazi olubalulekileyo okanye iifayile kwisixhobo senu ngaphambi kokuba ithuba leenyanga ezintandathu (6) liphele.
5.3.9. Iintengiselwano ezenziwa nge-Deriv P2P okanye nge-Payment Agent zinganyanzelisa utshintsho lokudlulisela imali okanye enye iNtlawulo, njengoko kuchaziwe kwiCandelo 2.10 le-Imiqathango Jikelele.
5.3.10. Sizigcinela ilungelo, ngokwesigqibo sethu sodwa, lokuphonononga rhoqo iintengiselwano ze-Deriv P2P eziphelelisiweyo ngenjongo yokuqinisekisa ubunyani bazo, ukuqinisekisa ukuthotyelwa kwemithetho esebenzayo, imimiselo, kunye nemigaqo-nkqubo yangaphakathi, nokugcina ubuqotho beqonga. Njengenxalenye yolu phononongo, singacela ukuba abasebenzisi banikeze ubungqina okanye amaxwebhu anxulumene nentengiselwano, kuquka kodwa kungaphelelanga kubungqina bentlawulo, ubungqina bentshintshiselwano, iingxelo zasebhankini okanye zengxowa-mali, kunye nonxibelelwano olunxulumeneyo. Niyavuma ukusebenzisana ngokukhawuleza nangokupheleleyo nasiphi na esi sicelo. Olu phononongo nezi zicelo zinganokwenziwa nangaliphi na ixesha, kuquka ekungabikho kwaluphi na uphikisano, isikhalazo, okanye imbuyekezo-mali enxulumene nentengiselwano.
5.3.11. Uxanduva lomthengisi
5.3.11.1. Nokuba nithengisa ngokuthumela izibhengezo okanye ngokubeka iiodolo, ninoxanduva olulandelayo:
5.3.11.1.1. Nje ukuba isibhengezo sithunyelwe, imiqathango iyabophelela kwaye ayinakutshintshwa, iguqulwe, okanye iguqulwe. Lixanduva lenu ukujonga ukuba iinkcukacha enizifakileyo kwisibhengezo zichanekile.
5.3.11.1.2. Kufuneka ninikeze umthengi ulwazi olunembileyo nolutsha ngalo lonke ixesha, kuquka kodwa kungaphelelanga kwiinkcukacha zeakhawunti, ulwazi lonxibelelwano, kunye nabuphi na obunye ubungqina besazisi umthengi abucelayo, nokuba kukwisibhengezo esinithumelayo, kwiodolo enibekayo, okanye kwincoko eninayo nomthengi phakathi okanye ngaphandle kweqonga lethu. Ukunikezela ulwazi olungachanekanga okanye oludala kuthathwa njengokwaphula esi sivumelwano. Iimpikiswano ziya kugqitywa ngokuchasene nani ukuba nifaka iinkcukacha zeakhawunti ezingachanekanga okanye ezidala. Ukuba sinezizathu zokukholelwa ukuba ninike umthengi iinkcukacha zeakhawunti ezingachanekanga ngabom, sizigcinela ilungelo lokunqumla, ukumisa okwethutyana, okanye ukuphelisa ukusetyenziswa kwenu kwazo zonke iinkonzo zethu.
5.3.11.1.3. Ukuba umthengi ucela ulwazi okanye ubungqina ukuqinisekisa isazisi senu okanye iinkcukacha zeakhawunti yenu, kufuneka ninikeze umthengi ulwazi olucelweyo. Ukusilela ukuhlangabezana nesi sicelo kuya kunika umthengi ilungelo lokwala ukuqhubeka nentengiselwano.
5.3.11.1.4. Anivumelekanga ukutshintsha iinkcukacha zeakhawunti enizinikezela kwisibhengezo senu okanye kwiodolo yenu nakuliphi na ixesha emva kokuba intengiselwano iqalisiwe, nokuba kukwiqonga le-Deriv P2P okanye ngaphandle kwalo, kuquka naxa umthengi enikwe imvume yakhe. Xa siphanda iimpikiswano, siya kuqwalasela kuphela iinkcukacha zeakhawunti zokuqala ezingenisiweyo ngumthengisi kwisibhengezo okanye kwiodolo.
5.3.11.1.5. Luxanduva lwenu ukuqinisekisa ukuba lo rhwebo luqhutywe ngumthengi ngokuvisisana neenkcukacha ezibekwe kwisibhengezo senu. Nakugqiba ukuqinisekisa ukuba nifumene imali, ibhalansi efanelekileyo ekwi-akhawunti yenu ye-Deriv iya kukhululelwa kumthengi ngokuzenzekelayo nangokungenakuguqulwa.
5.3.11.1.6. Nakugqiba ukuqinisekisa ukuba lo rhwebo luqhutywe ngumthengi ngokuvisisana nesibhengezo senu, kufuneka niqinisekise oku kwi-Deriv P2P ukwenzela ukuba ibhalansi efanelekileyo ikhululelwe kwi-akhawunti ye-Deriv yomthengi. Ukusilela ukwenza oku, apho kufumaniseka ukuba umthengi uwugqibile ngendlela epheleleyo nechanekileyo inxalenye yakhe yorhwebo, kuya kubangela ukuba impikiswano isonjululwe ichasene nani. Ukusilela rhoqo okanye ngabom ukunikezela ngoqinisekiso ngexesha elifanelekileyo kunganokubangela imida yexeshana okanye esisigxina kufikelelo lwenu kwiinkonzo zethu.
5.3.11.1.7. Niqaphela ukuba nasiphi na isibeko esenziwa ngeendlela ezinokuguqulwa — kuquka kodwa kungaphelelwa kwiikhadi zetyala kunye needebit (kuquka iikhadi zeMaestro kunye neDiners Club), ZingPay, Neteller, Skrill, Ozow, kunye ne-UPI — asizukubonakala kwi-Wallet yenu ye-Deriv P2P kude kube kudlule iintsuku ezili-180 kususela kumhla wesibeko.
5.3.12. Uxanduva lomthengi
5.3.12.1. Nokuba nithenga nithumela izimemelelo okanye nibeka ii-oda ngokuphendula izimemelelo, nina ninoxanduva lwezi zinto zilandelayo:
5.3.12.1.1. Nina ngokwenu ninoxanduva lokuqinisekisa ukuba nayiphi na intengiselwano ithunyelwe kwi-akhawunti echanekileyo nokuba iinkcukacha ezisetyenzisiweyo ziyafana nezo zinikezelwe ngumthengisi. Sincoma ngamandla ukuba niqinisekise iinkcukacha zenu zeakhawunti echanekileyo kunye nomntu enihlanganyela naye kunye nokuba nenze olunye uphando lwenu ngaphambi kokuqala nayiphi na intengiselwano. Ukuya kuthi ga kwinqanaba elivunyelweyo ngumthetho, asiyi kuba noxanduva nangayiphi na ilahleko evela kwinkqubo yentengiselwano ethunyelwe kwi-akhawunti engachanekanga ngaphandle kokuba (a) iqhutyelwa thina ngaphakathi kwe-Deriv P2P, kwaye (b) sisilele ekusebenziseni iinkcukacha zeakhawunti esizinikezelwe ngamacala omabini.
5.3.12.1.2. Nangona, njengomthengi, ninako ukurhoxisa intengiselwano, ninoxanduva lokusebenzisa olu khetho lokurhoxisa ngononophelo nangendlela enoxanduva. Ukuba sinezizathu zokukholelwa ukuba nirhoxisa iintengiselwano rhoqo ngenjongo yobuqhophololo, singanqumamisa okanye siphelise i-akhawunti yenu kuthi.
5.3.12.1.3. Akufuneki niqinisekise ukugqitywa kwentengiselwano ukuba icandelo lenu lentengiselwano alizalisekiswanga, kuba oku kuya kuphathwa njengesenzo esigwenxa nokuphulwa kwale miqathango. Ukuba sinezizathu zokukholelwa ukuba nenze uqinisekiso olungeyonyaniso, naziphi na iimpikiswano eziphathelele kule ntengiselwano ziya kusonjululwa zichasene nani. Ukuba kukho izizathu zokucinga ukuba ngesiqhelo niqinisekisa ukugqitywa ningalizalisekisi icandelo lenu lentengiselwano, sigcina ilungelo lokunqumamisa okanye siphelise i-akhawunti yenu. Ukuba naliphi na ixesha niqinisekise ukugqitywa ngempazamo, nceda nazise iqela lethu lenkxaso kunye nomthengisi ngokukhawuleza.
5.3.12.1.4. Nakuba nigqibile icandelo lenu lentengiselwano ngokupheleleyo nangokuchanekileyo, kufuneka niqinisekise ukugqitywa ngaphambi kokuba i-oda liphelelwe lixesha. Ngaphandle koko, nayiphi na impikiswano ephathelele kule ntengiselwano isenokusonjululwa ichasene nani.
5.3.12.1.5. Emva kokuqinisekisa ukugqitywa ngokucofa iqhosha elifanelekileyo, kufuneka nikwenze nokulayisha ubungqina obuqinisekisa ukuba nizalisekisile icandelo lenu lentengiselwano.
5.3.12.1.6. Ukuba umthengisi ucela ulwazi okanye ubungqina ukuqinisekisa ubuni benu okanye iinkcukacha ze-akhawunti, kuluxanduva lwenu ukunika umthengisi ubungqina obuceliweyo. Ukungafezekisi esi sicelo kuya kunika umthengisi ilungelo lokwala ukuqhubeka nentengiselwano.
5.3.13. Iqondo-tshintshiselwano elihambayo
5.3.13.1. Indima yethu iphelela ekunikezeleni i-market feed kunye netekhnoloji ephathelele kumaqhekeza okutshintshiselana ngemali. Asizenzi okanye asithabathi nxaxheba ekumiseleni ezo qhekeza.
5.3.13.2. Isakhono se-floating rate sisebenza kuphela kumazwe axhasa i-live market feed kunye nexabiso elizinzileyo lokutshintshiselana ngemali.
5.3.13.3. Isakhono se-floating rate sisetyenziswa kuhlobo lwemali olumbini (2): ebotshelelweyo nengabotshelelwanga.
5.3.13.4. Ii-floating rate kwi-Deriv P2P zihlaziywa ngeyure okanye ukuba kukho utshintsho olukhulu kwiqhekeza lokutshintshiselana ngemali, nokuba yeyiphi eyenzeka kuqala.
5.3.13.5. Abathengi abanokusebenzisa i-floating exchange rate banokubona i-market feed xa beqala ukwenza isimemelelo ngokucofa iqhosha lokudala isimemelelo. Ukuba i-floating exchange rate ayifumaneki, abathengi banokufaka iqhekeza lokutshintshiselana ngemali njengakuqala.
5.3.13.6. Ukuba iqhekeza lemarike litshintsha ngaphezu kwe-0.5% ngaphambi kokuba i-oda le-Deriv P2P liqinisekiswe, i-oda liya kwaliwa, kwaye umthengi kufuneka enze i-oda elitsha.
5.3.13.7. Ukuba ukhuphulo lwemarike lunokulibaziseka olungaphezu kweeyure ezingamashumi amabini anesine (24), siya kumisela ngokwenziwa ngesandla izinga lotshintshiselwano elifanelekileyo.
5.3.13.8. Kunikwa ixesha lesisa leentsuku ezingamashumi amathathu (30) lokufezekiswa kweentengiselo ze-Deriv P2P ezadalwa ngaphambi kokwaziswa kwe-floating rate. Ezi zimemelelo ziya kuvalwa ngokuzenzekelayo emva kokuphela kwexesha lesisa. Abaxhasi bezimemelelo banokhetho lokuhlela isimemelelo esivaliweyo kwaye basenze sibe sebenzayo nge-floating rate.
5.4. Izikhalazo kunye neembambano ze-Deriv P2P
5.4.1. Ukuqalisa impikiswano
5.4.1.1. Nawuphi na umrhumo unokuba ngumbandela wempikiswano ngeentsuku ezingama-30 emva kokuba umrhumo uphele ixesha. Nawuphi na umntu kwimirhumo unelungelo lokuphakamisa impikiswano. Zonke iimpikiswano malunga nomrhumo kufuneka zenziwe kwiqela lethu loncedo nge-complaints@deriv.com.
5.4.1.2. Ukuhlolwa nokusonjululwa kweempikiswano kusenokufuna ukuhlolwa kwezincoko phakathi komthengi nomthengisi. Ukuba naliphi na icandelo lezi ncoko lenzeke kwiqonga lethu, aliphathwa njengentsebenzwano yangasese. Ngoku nivuma kwaye ninika imvume yokuba nathi siyinxalenye kuyo nayiphi na intsebenzwano eyenzeka kwiqonga lethu kwaye sinokufikelela kuyo size siyiphathe ngenye indlela ngokuvumelana neUmgaqo-nkqubo Wabucala.
5.4.1.3. Ngexesha lophando lwempikiswano, singacela elinye okanye omabini amacala empikiswano ukuba anikezele ngeerekhodi zonxibelelwano lwabo omnye nomnye ebezingenzekanga kwiqonga lethu.
5.4.2. Uphononongo lwempikiswano
5.4.2.1. Ngexesha lophononongo lwempikiswano, iqela lethu lenkxaso linokunika imiyalelo enifanele niyilandele. Imiyalelo eninikwe yona isenokufuna ukuba ninikezele ngobungqina bokuba nigqibile icandelo lenu lentengiselwano, ubungqina bokuba nifumene okanye anifumananga oko bekufanele, uqinisekiso olongezelelweyo lobuni, ubungqina bemifanekiso, bokuviwayo, okanye bevidiyo, okanye nawaphi na amaxwebhu esiwagqala afanelekile. Ukungalandeli imiyalelo kungakhokelela ekubeni impikiswano isonjululwe ichasene nani.
5.4.3. Isisombululo sempikiswano
5.4.3.1. Ngoku nivuma ukwamkela isigqibo sethu sokugqibela nakweyiphi na impikiswano ye-Deriv P2P eninokuba yinxalenye yayo.
5.4.3.2. Niyaqonda ukuba, esona siphumo siqhelekileyo sentengiselwano ekwimpikiswano, nangona kungesosiphumo sodwa, kukuba sikhulule intengiselwano leyo size siyinikezele kumthengi okanye kumthengisi, xa kufezekiswa imiqathango yokusombulula impikiswano.
5.4.3.3. Niyavuma ukuba ukusombulula impikiswano ngendlela enilungeleyo akusibeki phantsi kwalo naluphi na uxanduva lomthetho lokuninika imbuyekezo nayiphi na ilahleko okanye umonakalo eninokuba nawuhlangabezana nawo.
5.4.3.4. Kufuneka nifumaneke ukuze niphendule isicelo esivela kwiqela lethu lenkxaso malunga nentengiselwano ekwimpikiswano.
5.4.3.5. Ukuqinisekisa isisombululo esifanelekileyo nesifika ngexesha, sijolise ekufikeleleni esigqibeni kwiiyure ezintandathu (6) ukusuka kunxibelelwano lokuqala. Nangona kunjalo, kusenokubakho iimeko apho kufuneka uphando olunzulu ngenxa yobunzima betyala eliphikisiweyo okanye ukufunyanwa kobungqina obutsha. Kwiimeko ezinjalo, kusenokungabi kho mandla okubambelela kwixesha elimisiweyo leeyure ezintandathu (6). Ngenxa yoko, sizigcinela ilungelo lokolula ixesha lesisombululo njengoko kubonakala kufuneka ngokusekelwe kubunzima nobude bophando olufunekayo ukufikelela kwisisombululo esifanelekileyo nesiya ngokusesikweni. Niya kwaziswa ngokukhawuleza xa kufuneka ukolulwa kwexesha, kunye nexesha eliqikelelweyo lokugqitywa.
5.4.3.6. Ukuba iqela lethu lenkxaso aliwufumani unxibelelwano nani ngaphakathi kwexesha eliqikelelweyo, niya kuthathelwa njengabangaphenduliyo, kwaye impikiswano iya kusonjululwa ngokuchasene nani ngesi sizathu sodwa.
5.4.3.7. Ukuba nayiphi na icala kwintengiselwano ekwimpikiswano inika ulwazi lobuqhetseba okanye amaxwebhu obuqhetseba, okanye yenza izibango zobuxoki, okanye ngenye indlela izama ukunyanzelisa isiphumo esithile sentengiselwano ekwimpikiswano, impikiswano iya kusonjululwa ngoko nangoko ngokuchasene nelo cala.
5.4.3.8. Ukusombulula impikiswano ngendlela elungele umthengi
5.4.3.8.1. Sinokusombulula intengiselwano ekwimpikiswano ngendlela enilungeleyo njengomthengi xa sesimisele omnye wale miqathango ilandelayo ubuncinane:
5.4.3.8.1.1. Nigqibezele icandelo lenu lentengiselwano ngokupheleleyo nangokuvisisana nemiyalelo enikwe ngumthengisi; okanye
5.4.3.8.1.2. Umthengisi akasaphenduli (iqela lethu lenkxaso alikwazanga ukufikelela kumthengisi kwiiyure ezintandathu (6)).
5.4.3.9. Ukusombulula impikiswano ngendlela elungele umthengisi
5.4.3.9.1. Niyaqonda kwaye niyavuma ukuba ukuba nikhulula ibhalansi enxulumeneyo size siyinikezele kumthengi ningekaqinisekisi ukuba umthengi ugqibezele icandelo lakhe lentengiselwano ngokupheleleyo nangokuchanileyo, asiyi kuba noxanduva lokubuyisela loo bhalansi kwingxowa-mali yenu okanye ukunikeza nayiphi na imbuyekezo.
5.4.3.9.2. Sinokusombulula intengiselwano ekwimpikiswano ngendlela enilungeleyo njengomthengisi xa sesimisele omnye wale miqathango ilandelayo ubuncinane:
5.4.3.9.2.1. Umthengi akalugqibezelanga icandelo lakhe lentengiselwano okanye akalugqibezelanga ngokupheleleyo;
5.4.3.9.2.2. Intengiselwano ibanjiwe/imiselwe/iyekisiwe ngumboneleli-nkonzo womthengi;
5.4.3.9.2.3. Umthengi akalugqibezelanga icandelo lakhe lentengiselwano ngokuvisisana nemiyalelo ebekwe kwisaziso senu; okanye
5.4.3.9.2.4. Umthengi akasaphenduli (inkxaso yethu yabathengi ayikwazanga ukufikelela kumthengi kwiiyure ezintandathu (6)).
5.5. Ukuphela
5.5.1. Ukuba nasiphi na sesi miqathango ingezantsi okanye nasiphi na sesi miqathango yokunqunyanyiswa okanye yokuphelisa iinkonzo ekhankanywe kwiMiqathango yethu Jikelele yinyaniso, sizigcinela ilungelo lokuba: (1) sirhoxise intshukumo(zenu) kwaye sibuyisele ibhalansi efanelekileyo kumaqela abandakanyekayo ngokweembono zethu, kuquka nayiphi na ibhalansi eku-Wallet yenu; (2) sivale naziphi na intshukumo ezilindileyo ngaphandle kwesixa esimisiweyo; kunye/okanye (3) sithintele, sinqumamise, okanye siphelise ukusetyenziswa kwenu kwazo zonke iinkonzo zethu kuquka i-Deriv P2P, nto leyo enganokubandakanya ukurhoxisa okwexeshana okanye okungaguqukiyo kwigunya lenu lokuposa izaziso kwiplatfomu ye-Deriv P2P:
5.5.1.1. Ukuba kukho ukrokro okanye ubungqina bokwenziwa kwemisebenzi yobuqhophololo, kuquka ukunikezela amaxwebhu abafazwe kwibhokisi yonxibelelwano ye-Deriv P2P, ukulahlekisa abasebenzisi bangaphandle, ukuhlambhahlambhiswa kwemali, okanye nayiphi na eyimisebenzi yobugqolomba okanye engekho mthethweni ngokuphathelele ukusetyenziswa kwenu kwe-Deriv P2P; okanye
5.5.1.2. Ukuba siyazi okanye sinesizathu sokukholelwa ukuba nisebenzise i-Deriv P2P ngokungenambeko kumaxesha amaninzi okanye ngeenjongo zobuxoki, kuquka iimeko ezilandelayo xa zenzeka ngaphezu kwesihlandlo esinye:
5.5.1.2.1. Njengomthengi: ukusilela ukugqibezela inxalenye yenu yentshukumo ngaphambi kokuba i-oda liphelelwe lixesha, ukuqinisekisa ukugqibezelwa ningenzi inxalenye yenu yentshukumo ngokupheleleyo nangokuchanekileyo, okanye ukurhoxisa intshukumo; okanye
5.5.1.2.2. Njengomthengisi: ukusilela ukuqinisekisa ukufunyanwa kwemali emva kokuba umthengi egqibezele ngokupheleleyo nangokuchanekileyo inxalenye yakhe yentshukumo.
