I-Deriv ihlonitshwe ngomvuzo we-'Best Customer Service' kwi-Global Forex Awards

• Indlela ye-Deriv yokuqala ngabathengi ifumene umvuzo we-'Best Customer Service' kwi-Global Forex Awards, ngexesha elihambelana nonyaka wayo wama-25 woxhobisa abarhwebi.
• Unyaka wama-2024 ngunyaka wokuphumelela kwi-Deriv, ekhe yaphumelela imivuzo ye-'Most Trusted Broker', 'Best Trading Experience' (LATAM) 2024, kunye ne-'Best Latam Region Broker' kulo nyaka.

ELimassol, eCyprus, umhla we-13 kweyoMsintsi - I-Deriv, inkampani yorhwebo lwe-online eyaziwa ehlabathini enelifa leminyaka engama-25 lokuthenjwa, ukuvelisa izinto ezintsha, kunye nenkonzo, ihlonitshwe ngenxa yenkxaso yabathengi ebalaseleyo yayo, iphumelela umvuzo we-'Best Customer Service' kwi-Global Forex Awards edumileyo.

Umvuzo we-'Best Customer Service', ongqinelana nomhla wokuzalwa we-25 we-Deriv, uqaphela ukuzinikela okungaguqukiyo kwenkampani ekunikezeleni abathengi amava alula kunye axhasayo, ukugxininisa ngaphezulu kuzinikezelo lwayo lokubonelela ngendawo yorhwebo ebalaseleyo.

Impumelelo yenkampani ngaphakathi kweminyaka engama-25 iphelileyo yakhiwe esisekelweni sokubeka abathengi phambili. I-Deriv inikezela izixhobo zemfundo ezizodwa, iimeko zorhwebo ezikhuphisana ngenxa yangoku, ii-platform ezilula ukusetyenziswa, kunye neemveliso ezitsha. Ihlala ityala imali ekwakheni inkxaso yabathengi eyomeleleyo ngokusebenzisa i-Knowledgebase, i-Help Center, i-Live Chat, kunye nenkonzo ye-WhatsApp ukuqinisekisa ukuba abathengi bafumana inkxaso ngexesha elifanelekileyo nesebenzayo.

URakshit Choudhary, umlawuli ophezulu wehlanganiso (co-CEO) we-Deriv, uthi: “Abathengi bethu bakwiziko le-nto esiyenzayo yonke. Lo mvuzo ubonisa iinzame ezingadinwayo zeqela lethu lenkxaso yabathengi, elihlala lidlula okulindelekileyo ekuncediseni abathengi bethu. Njengoko sibhiyozela iminyaka engama-25 ye-Deriv, siyaqinisekisa kwakhona uzinikelo lwethu lokubonelela ngenkonzo yabathengi ebalaseleyo kunye noxhobisa abarhwebi ehlabathini lonke.”

“Lo mvuzo odumileyo ungqina uzinikelo lwethu kwindlela yokuvelisa izinto ezintsha kananjalo uqinisa ukuthenjwa abathengi bethu abasibeka kuthi. Usikhuthaza ukuba siqhubeke sityhala imida, simisele imigangatho emitsha yoshishino, kunye nokubeka eqhayiyeni ulwaneliseko lwabathengi kuzo zonke izinto esizenzayo”, utsho uJeyavarthini Vairakanan, uSekela-mongameli we-Customer Experience.

Indlela ye-Deriv yenkxaso yabathengi yakhiwe ekunyanisekeni, ukuphendula ngexesha, kunye nobuchule. Inkampani iyaqonda ukuba ukurhweba kungaba nzulu kunzima, kananjalo izama ukwenza uhambo lube lulula ngangoko kunokwenzeka kubathengi bayo. Nokuba iphendula umbuzo olula okanye isombulula umcimbi onzulu ngakumbi, iqela lenkxaso le-Deriv lihlala likulungele ukunceda, kananjalo lityala imali ekubonelelweni ngezixhobo zemfundo kunye nee-ebook zabarhwebi bamanqanaba onke.