Fetela kwa diteng tsa botlhokwa

Deriv Investments (Cayman) Limited

Tlhophololo:R26|03
Tokafaditswe la bofelo:02/11/2026

Lokwalo lo lo tsaya seabe mo tumalanong fa gare ga lona le Deriv mme lo tshwanetse go balwa mmogo le Melawana ya Rona e Akaretsang ya Tiriso ya baeng ("Melawana e Akaretsang"). Mareo ape a a tlhalositsweng a a dirisiwang mo melawaneng e e oketsegileng e a tla nna le bokao jo bo neetsweng mo Melawaneng e Akaretsang.

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1. Matseno

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1.1. Deriv Investments (Cayman) Limited, e neng e thewa ka di 25 Ferikgong 2024 (Nomoro ya Kwalego 406695), e dula mo Cayman Islands ka aterese ya yona ya kwalego e le Campbells Corporate Services Limited, Floor 4, Willow House, Cricket Square, Grand Cayman KY1-9010, Cayman Islands ("rona" kgotsa "rona"). Re laolwa ke Cayman Islands Monetary Authority ka fa tlase ga Securities Investment Business Act go dira kgwebo ya matsete a securities jaaka Broker Dealer.

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1.2. Melawana e e oketsegileng e a dirisiwa mo baeng botlhe ba ba nang le akhaonto le Deriv Investments (Cayman) Limited.

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1.3. Fa go na le dikgotlhang kgotsa diphapaano fa gare ga melawana e e oketsegileng e le/kgotsa dikwalo dipe tse dingwe tse di tsayang seabe mo Tumalanong, melawana e e oketsegileng e e tla nna e golela pele kaga akhaonto ya lona le rona.

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2. Tlhopho ya baeng

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2.1. Go tsamaelana le Securities Investment Business Act le Securities Investment Business (Conduct of Business) Regulations, re tlhokega go tlhopha baeng ba rona jaaka "Baeng ba Rekisetso", "Baeng ba Porofeshenale", kgotsa "Batsayakarolo ba Mmaraka". Maemo a a farologaneng a tshireletso ya melawana a dirisiwa mo setlhopheng sengwe le sengwe. Segolobogolo, Baeng ba Rekisetso ba newa tshireletso e kgolo thata ya melawana, fa Baeng ba Porofeshenale le Batsayakarolo ba Mmaraka ba newa tshireletso e nnye kgotsa ba se ka ba newa tshireletso ya melawana gotlhelele.

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2.2. Re tla lo tlhopha jaaka Moeng wa Rekisetso ka ntlha ya Ditirelo fa lo ikwadisa le rona mo Webosaeteng.

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2.3. Lo ka kopa gore re lo tlhophe gape jaaka Moeng wa Porofeshenale, mme re ka se gapeletsege go dira jalo. Re tla lo tlhopha gape le go lo tshwara jaaka Moeng wa Porofeshenale fela fa lo tshwanelega go tlhopiwa jalo. Jaaka Moeng wa Poraebete, ga lo tshwanelege go tlhopiwa gape jaaka Motsayakarolo wa Mmaraka.

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3. Dipego

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3.1. Jaaka go tlhalositswe mo Melawaneng e Akaretsang, re ka boloka dipego ka ntlha ya ditshwanelo tsa rona tsa semolao le tsa melawana. Kopo ya go bona dipego tsa lona e ka dirwa nako nngwe le nngwe mo nakong e re tshwanetseng go boloka dipego tsa lona ka fa tlase ga Securities Investment Business Conduct of Business Regulations (2003). Morago ga go amogela kopo e ntseng jaana, re tla, mo nakong e e siametseng:

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3.1.1. Lo neela dikarolo tsa dikwalo le dipego tsepe fela tse di amanang le lona tse re di lo rometseng kgotsa tse re tshwanetseng go lo romela ka fa tlase ga Securities Investment Business Conduct of Business Regulations (2003); le

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3.1.2. Lo neela dikopi tsa mareo a a rekoilweng a re a amogetseng go tswa kwa go lona a a amanang le akhaonto ya lona le rona.

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4. Maemo a rona a tirelo

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4.1. Go tila pelaelo, le go sa lebelele dipeo tsa Karolo 12 (Dikgolagano le Ditefo tsa Tshireletso) le Karolo 13 (Maikarabelo) a Melawana ya Rona e Akaretsang ya Tiriso, ga go na sepe mo Tumalanong se se tla tlosang kgotsa go fokotsa boikarabelo bope kgotsa maikarabelo ape a re a lo-ngang ka fa tlase ga Securities Investment Business Act kgotsa Securities Investment Business (Conduct of Business) Regulations.

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4.2. Go tsamaelana le ditshwanelo tsa rona tsa melawana, re tla: (a) dira ka maemo a a kwa godimo a boitshwaro jwa mmaraka, boitshepho le kgwebisano e e siameng mo tsamaisong ya kgwebo ya rona ya matsete a securities; le (b) dira ka bokgoni, kelotlhoko le tlhoafalo e e tshwanetseng fa re lo neela Ditirelo.

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5. Madi a baeng

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5.1. Madi a lona a bolokwa mo akhaonto nngwe kgotsa go feta ya banka ya baeng e e kgaogantsweng. Tse di akaretsa akhaonto e e mo Cayman Islands le akhaonto e e kwa ntle ga Cayman Islands, jaanong e le gone kwa bankeng ya Isle of Man ("Banka ya Kwa Ntle"). Re ka boloka madi a lona mo akhaontong e nngwe kgotsa tsoopedi, ka diteropotsheni tse re di tlhomamisang ka dinako le dinako.

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5.2. Lo dumela le go letla gore madi a lona a bolokwe, otlhe kgotsa karolo, mo akhaontong ya banka ya baeng e e kgaogantsweng le Banka ya Kwa Ntle.

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5.3. Ka ntlha ya mabaka a a fa godimo, lo tlhaloganya gore molao le thulaganyo ya melawana e e dirisiwang mo Bankeng ya Kwa Ntle e farologana le ya Cayman Islands mme, mo tiragalong ya go pala ga Banka ya Kwa Ntle, karolo ya madi a lona a a bolokwang teng e ka tshwarwa ka tsela e sele go na le fa a bolokwa mo Cayman Islands. Lo tshwanetse go akanya go tsaya kgakololo ya semolao e e ikemelang fa lo tshwenngwa ke dikgang tse.

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5.4. Fa lo sa batle gore karolo ngwe ya madi a lona e bolokwe le Banka ya Kwa Ntle, ga lo tshwanele go tlatsa kgotsa go tswelela go nna le akhaonto ya kgwebisano le rona. Mo lebakeng le lo setseng lo setse lo bea madi, lo tshwanetse go gogela kwa ntle ka bonako madi ape a a sa dirisiwang le go re laela ka mokwalo gore re tswale akhaonto ya lona.

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6. Tshedimosetso e e fetisiwang ka tsela ya elektroniki

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6.1. Lo dumalana gore dikwalo tsotlhe, dipego, dintlha tsa tumalano, ditlhomamiso, dikitsiso le tshedimosetso e nngwe ("Tshedimosetso ya Elektroniki") e ka romelwa go lona ka tsela ya elektroniki gongwe ka akhaonto ya lona e e sireletsegileng ya mo inthaneteng mo polatefomong ya rona kgotsa ka imeile. Fa re kopa tlhomamiso ya go amogela, lo dumalana go e neela; go tswelela go dirisa polatefomo, karabo, kgotsa tlhomamiso ya go bala go tsaya tirelo jaaka tlhomamiso fa go kopiwa.

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6.2. Tshedimosetso ya Elektroniki e re e abelanang le lona ka akhaonto ya lona ya mo inthaneteng e tsewa e romelwa le go amogelwa fa e romelwa mo akhaontong ya lona mo polatefomong ya rona mme e le teng go e fitlhelela.

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6.3. Tshedimosetso ya Elektroniki e re e abelanang le lona ka imeile e tsewa e romelwa fa e tloga mo tsamaisong ya rona mme e tsewa e amogetswe fa e fitlha kwa aterisi ya lona ya imeile e e kwadisitsweng, e lo e tlhomileng.

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7. Madi a a dirisiwang

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7.1. Kgwebisano tsotlhe, margin, tefo ya kwa bofelong, pegiso ya akhaonto le ditefo le dikoloto tsa tlhwatlhwa ka fa tlase ga Tumalano di tla dirwa, di diragadiwa le go rulagantswa mo Dollara ya United States (USD). Lo dumela le go tlhomamisa ka mokgwa o o tlhamaletseng gore ditshwanelo tsa lona di mo USD.

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8. Dipeetso tsa spread le swap

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8.1. Spreads le dipeetso tsa swap tse di dirisiwang mo tirisong ya lona ya ditirelo tsa rona di tlhagisitswe mo Melawaneng ya rona ya Kgwebisano. Go bona dintlha tse di oketsegileng tse di amanang le kgwebisano ya CFD, tsweetswee lebelelang tsebe ya rona ya dintlha tsa kgwebisano.

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9. Tshedimosetso ya go senolwa

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9.1. Lo re neela tetla ya go senolela tshedimosetso ya lona, go akaretsa le dintlha tsa botho, go ba bangwe ba Deriv group, mmogo le ba-sub-contractor ba bone, ba ba fanang ka ditirelo tse dingwe, mesola le ditiragalo mo boemong jwa rona.

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9.2. Fa go le kafa re lo tshwanetseng ka tshireletso ya sephiri, lo tlhwaa tetla gape ya go re letla go senolela tshedimosetso ya lona ya sephiri:

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9.2.1. Mo tsamaisong ya kgwebo ya letsatsi le letsatsi le go diragatsa ditaelo tsa lona;

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9.2.2. Jaaka go tlhokwa kgotsa go letlelelwa ke molao o o dirang, melawana, mokgwa wa tiro, taolo ya kgotla, warrant kgotsa tsamaiso ya tefo; le

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9.2.3. Fa go senolwa ka boikaelelo jo bo siameng mabapi le boikepi kgotsa dikgwetlho tse di tseneletseng go botshelo, botsogo, poloka kgotsa tikologo, go ya ka molao o o dirang.

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10. Dikgotlhang tsa dikgatlhego

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10.1. Re na le mekgwa e e siameng ya go lemoga dikgotlhang tsa dikgatlhego gareng ga rona, batsamaisi ba rona, badiri, kgotsa batho ba bangwe kgotsa dikhampani tse di amanang, ka tlhamalalo kgotsa ka tsela e sele, le rona mo nakong ya go lo fa ditirelo tsa rona. Re tshwanetse go dira ka boikaelelo jwa go lo tswela mosola fa re fa ditirelo tsa rona.

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10.2. Le fa go ntse jalo, lo tshwanetse go itse se se latelang fa lo tsena mo kgwebisanong le rona:

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10.2.1. Mo go fa ditirelo tsa rona, re diragatsa ditaelo tsa lona jaaka principal mme jalo re nna motsayakarolo o o lebaganeng le lona mo dikgwebisanong tsotlhe tse lo di dirang le rona. Fa re dirisana le account ya rona, re ka tswa re bona letseno mo nakong e telele go tswa mo tatlhegelong e kgolo ya bareki.

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10.2.2. Re ikarabela go tlhoma theko ya dikuno tsa madi mo Diplatefomong, ka jalo ditheko di ka farologana le tse di newang ke ba-broker ba bangwe kgotsa theko ya mmaraka.

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11. Dingongorego

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11.1. Fa lo batla go tsenya ngongorego kaga Ditirelo tsa rona, lo ka re romela dintlha mo complaints@deriv.com.

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11.2. Re tla lo netefatsa gore re amogetse ngongorego ya lona ka go kwala kwa bokhutlong jwa nako fa re sena go e amogela. Go tswa foo, re tla sekaseka mabaka mme re lo fa karabo e kwadilweng mo malatsi a 14 go tswa letsatsing le ngongorego e amogetsweng.

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