Chikalatachi chikufotokoza mfundo zazikuluzikulu zomwe zimagwiritsidwa ntchito pa kagwiritsidwe kanu ka zinthu ndi ntchito zathu. Tikukulangizani kuti musindikize kope kuti mulisunge.
1. Chiyambi
1.1. Mnzanu wa pangano ndi bungwe limene akaunti yanu yalembetsedwa (“Deriv”), yomwe ingakhale imodzi ya izi zotsatirazi:
1.1.1. Deriv (BVI) Limited (Company No. 1841206), kampani yolembetsedwa ku British Virgin Islands yomwe adilesi yake yolembetsedwa ili pa Floor 4, Banco Popular Building, Road Town, Tortola VG-1110, British Virgin Islands;
1.1.2. Deriv Investments (Cayman) Limited (Company No. 406695), kampani yolembetsedwa ku Cayman Islands yomwe adilesi yake yolembetsedwa ili pa Campbells Corporate Services Limited, Floor 4, Willow House, Cricket Square, Grand Cayman KY1-9010, Cayman Islands;
1.1.3. Deriv (Mauritius) Ltd (Company No. 209524), kampani yolembetsedwa mu Republic of Mauritius yomwe adilesi yake yolembetsedwa ili pa 2nd Floor, Offices 201 & 214, Ebene Square Business Hub, Lot E42, Rue de L'Estragon, Ebene, 72201, Republic of Mauritius;
1.1.4. Deriv (V) Ltd (Company No. 014556), kampani yolembetsedwa mu Republic of Vanuatu yomwe adilesi yake yolembetsedwa ili pa Unit 1, Starfish Lagoon Townhouses, Second Lagoon, Port Vila, Republic of Vanuatu;
1.1.5. Deriv (FX) Ltd (Company No. LL13394), kampani yolembetsedwa mu Federal Territory of Labuan (Malaysia) yomwe adilesi yake yolembetsedwa ili pa No. 1-23A, First Floor, Paragon, Jalan Tun Mustapha, 87008, Federal Territory of Labuan, Malaysia;
1.1.6. Deriv Solutions (Panama) SA (Company No. 155783176), kampani yolembetsedwa ku Panama yomwe adilesi yake yolembetsedwa ili pa Calle 50, Plaza 2000, Piso 17, Ciudad de Panamá, Provincia de Panamá, República de Panamá;
1.1.7. Deriv Capital International Ltd (Company No. 85936), kampani yolembetsedwa ku Samoa, yomwe ofesi yake yolembetsedwa ili pa Unit 25, 2nd Floor, Nia Mall, Saleufi Street, Apia, Samoa; kapena
1.1.8. Deriv (SVG) LLC (Company No. 273 LLC 2020), kampani yolembetsedwa ku Saint Vincent and the Grenadines yomwe adilesi yake yolembetsedwa ili pa First Floor, SVG Teachers Credit Union Uptown Building, Corner of James and Middle Street, Kingstown P.O., St Vincent and the Grenadines.
Mawu akuti “ife”, “ife”, ndi “yathu” akutanthauza Deriv. Mutha kupeza chidziwitso cha malamulo pa tsamba lathu la Chidziwitso cha Malamulo (Regulatory Information). Timapereka ntchito zomwe zimakulolani kuchita malonda ndi zida zina zandalama komanso kuchita zochitika ndi zinthu zina zopanda thupi (virtual assets) (“Ntchito”).
1.2. Mfundo Zonse za Kugwiritsa Ntchito, pamodzi ndi Mfundo za Malonda, Mfundo za Ndalama ndi Kusamutsa, Chidziwitso cha Chiwopsezo, ndi Mfundo Zowonjezera zomwe zikugwira ntchito pa bungwe limene akaunti yanu idalembetsedwa, zomwe zonse zimapezeka patsamba lathu la Mfundo ndi zina, zimapanga mgwirizano pakati panu ndi Deriv (iliyonse monga yasinthidwa nthawi ndi nthawi, mwamagulu, “Mgwirizano”). Ngati mwapatsidwa kalozera, mphotho, chilimbikitso, kapena mwayi wofanana, mfundo zapadera za mwayi umenewo (“Mfundo za Kalozera”) zidzapanganso gawo la Mgwirizano pakati panu ndi Deriv, koma pokhapokha ngati Mfundo za Kalozerazo zikugwira ntchito pa inu. Mukuvomereza mwachindunji mfundo za Mgwirizano, ndipo ife tikuvomereza kuti mulowe ndi kugwiritsa ntchito Ntchito zathu (monga zafotokozedwera mu Gawo 2 pansipa). Ngati pali kusagwirizana pakati pa Mfundo Zonse za Kugwiritsa Ntchito izi, Mfundo za Malonda, Mfundo za Ndalama ndi Kusamutsa, Chidziwitso cha Chiwopsezo, ndi Mfundo zilizonse za Kalozera zomwe zikugwira ntchito pa inu, dongosolo lotsatirali la kufunikira lidzagwira ntchito (potengera mmene zikukhudzira nkhaniyo): (i) Mfundo za Kalozera; (ii) Mfundo Zonse za Kugwiritsa Ntchito izi; (iii) Mfundo za Malonda; (iv) Mfundo za Ndalama ndi Kusamutsa; ndi (v) Chidziwitso cha Chiwopsezo.
1.3. Ndi udindo wanu kuyang'ana webusaiti yathu nthawi ndi nthawi kuti muwone vasiyoni yaposachedwa ya Mgwirizanowu. Tili ndi ufulu wosintha Mgwirizanowu, monga momwe malamulo amaloleza, popanda chidziwitso, ndipo ndi udindo wanu kuyang'ana webusaiti yathu kuti muwone vasiyoni yaposachedwa ya Mgwirizanowu. Mgwirizano wosinthidwa udzakhala wovomerezeka pamene wasindikizidwa pa "Webusaiti" yathu, yomwe ikutanthauza https://deriv.com ndi ma subdomain ake komanso webusaiti ina iliyonse, domeni, kapena application ya pa foni yoyendetsedwa ndi ife yomwe Ntchitozi zimaperekedwa kudzera mwa izo. Ngati tipanga kusintha kwakukulu ku Mgwirizanowu, tidzakudziwitsani. Ngati mukana kusintha kulikonse kwa Mgwirizanowu, muyenera kusiya kugwiritsa ntchito Webusaiti ndi Ntchito zathu, ndipo tidzathetsa Mgwirizanowu molingana ndi Gawo 15. Kupitiriza kugwiritsa ntchito kwanu Webusaiti ndi Ntchito kudzatanthauza kuvomereza kusinthaku.
1.4. Mawu ogwiritsidwa ntchito mu Mgwirizano uno, monga “kuphatikizapo” kapena “mwachitsanzo”, sali mawu ochepetsera ndipo ayenera kumasuliridwa ngati otsatiridwa ndi mawu akuti “popanda kuchepetsa”. Mitu mu Mgwirizano uno ndi ya chidziwitso chokha ndipo sidzakhudza mmene tanthauzo kapena kumasulira kwa Mgwirizano uno kulili.
1.5. Chinenero chovomerezeka ndi choyang'anira nkhani zonse za Ma Sevesi athu ndi ubale wathu ndi inu ndi Chingerezi. Izi zikugwira ntchito pa Mgwirizano uno, zokhazikitsidwa zonse za pa Webusaiti, ndiponso maulendo onse ovomerezeka. Kuti mukhale momasuka, tingakhale tikulumikizana ndi inu kapena kupereka zinthu m'zinenero zina kupatula Chingerezi, zina mwa izo zitha kumasuliridwa pogwiritsa ntchito ukadaulo wodziyimira pawokha. Zokhazikitsidwa zonse ndi maulendo onse omwe sali a Chingerezi akuperekedwa ngati chithandizo chokha. Ngati pangakhale kusiyana, kutsutsana, kapena kusamveka bwino pa tanthauzo kapena kumasulira, nkhani iyi idzathetsedwa pogwiritsa ntchito chinenero cha Chingerezi, chomwe chidzakhala chovomerezeka ndi chomwe chidzagwira ntchito pa zonse.
2. Kuperekedwa kwa zinthu ndi Ma Sevesi
2.1. Timapereka Mautumiki athu kudzera mu mapulatifomu a mtundu wa Deriv omwe ali pa Webusaiti (“Platforms”).
2.2. Zogulitsa zathu zimaphatikizapo chikwama cha digito (the "Chikwama") chomwe chimakulolani kuyang'anira ndalama m'ma akaunti anu onse.
2.3. Zinthu ndi Ma Sevesi omwe mumagwiritsa ntchito ndi omwe amatsimikizira kampani ya Deriv yomwe ili yogwirizana ndi akaunti yanu.
2.3.1. Deriv (BVI) Ltd ndiyogwirizana ndi akaunti zomwe zimapereka mwayi kuzinthu zotsatirazi:
2.3.1.1. Standard Contracts for Difference (“CFDs”) pazipangizo zandalama ndi Derived Indices kudzera mu Deriv MT5; ndi
2.3.1.2. Ma CFD opanda spread (zero-spread) pa zida za ndalama ndi Derived Indices kudzera pa Deriv MT5.
2.3.2. Deriv Investments (Cayman) Limited ndiyogwirizana ndi akaunti zomwe zimapereka mwayi ku ma CFD pa zida za ndalama ndi Derived Indices kudzera pa Deriv MT5.
2.3.3. Deriv (Mauritius) Ltd ndiyogwirizana ndi akaunti zomwe zimapereka ma CFD pa zida za ndalama ndi Derived Indices kudzera pa Deriv MT5.
2.3.4. Deriv (V) Ltd ndiyogwirizana ndi akaunti zomwe zimapereka mwayi ku ma CFD pa zida za ndalama ndi Derived Indices kudzera pa Deriv MT5.
2.3.5. Deriv (FX) Ltd ndiyogwirizana ndi akaunti zomwe zimapereka mwayi ku ma CFD pa zida za ndalama kudzera pa Deriv MT5.
2.3.6. Deriv Capital International Ltd ndiyogwirizana ndi akaunti zomwe zimapereka mwayi ku Options ndi Multipliers pa zida za ndalama ndi Derived Indices kudzera pa Deriv Trader ndi Deriv Bot.
2.3.7. Deriv Solutions (Panama) SA ndiyogwirizana ndi akaunti zomwe zimapereka mwayi kugula ndi kugulitsa mwachindunji (Spot) zinthu za virtual zomwe zimathandizidwa, komanso kuchita malonda a leveraged perpetual Futures contracts pa zinthu za virtual.
2.3.8. Deriv (SVG) LLC ili yogwirizana ndi ma akaunti omwe amapereka mwayi wofikira zinthu ndi mautumiki otsatirawa:
2.3.8.1. Standard CFDs pa zida zandalama ndi Derived Indices kudzera pa Deriv MT5;
2.3.8.2. Swap-free CFDs pa zida zandalama ndi Derived Indices kudzera pa Deriv MT5;
2.3.8.3. CFDs pa zida zandalama ndi Derived Indices kudzera pa Deriv cTrader;
2.3.8.4. Zochita za Fiat ndi crypto;
2.3.8.5. Wolohi;
2.3.8.6. Zochita za Deriv P2P; ndipo
2.3.8.7. Mwayi wofikira TradingView.
2.3.9. Zida zandalama zenizeni ndi Derived Indices zomwe zilipo pa Pulatifomu iliyonse zitha kusiyanasiyana ndipo zitha kusinthidwa nthawi ndi nthawi.
2.4. Mautumiki athu amaperekedwa popanda kukumana maso ndi maso, ndipo kuyankhulana kwathu kumachitika kudzera pa Webusaiti yathu, ma imelo, ndi njira zina zamakalata zamagetsi. Kuyankhulana nanu kudzera mwa Amy, wothandizira wathu wa AI wa chat ("Amy"), sikukhala mbali ya mautumiki omwe timapereka ndipo kumapezeka kokhako pa mafunso othandizira wamba.
2.5. Mautumiki athu amaperekedwa pa maziko a execution-only. Izi zikutanthauza kuti inu ndinu omwe muzikhala ndi udindo wopanga zisankho ndi zochita zanu za zopeza ndalama pamene mukutumiza malamulo anu a malonda kudzera pa Webusaiti. Ife tidzagwiritsa ntchito malangizo ena enieni ochokera kwa inu, ndipo sitidzafunikira kutsimikizira kuti malondawo ndi oyenera kapena abwino kwa inu. Makamaka, palibe chomwe chimayankhulidwa kudzera mwa Amy chomwe ndi chilangizo cha zopeza ndalama, upangiri waumwini, kapena pempho loti muchite malonda.
2.6. Malonda a CFD sakupatsani ufulu uliwonse pa chida chomwe chili pansi pa malonda anu, zomwe zikutanthauza kuti simudzakhala ndi chidwi chilichonse, kapena ufulu wogula, masheya alionse omwe ali pansi pa zida zimenezi popeza ma CFD amaimira mtengo wa nambala wokha (notional value).
2.7. Timasunga ufulu wapadera wotsimikizira malire, kupezeka, ndi mtundu wa mautumiki ndi zinthu zomwe timakuperekerani.
2.8. Timapereka Mautumiki athu kokhako kwa anthu okhala m'mayiko ena chifukwa cha malire a malamulo ndi mfundo zathu zamkati. Tingasinthe mndandanda wa mayiko nthawi ndi nthawi.
2.9. Tingasankhe kuyambitsa, kusintha, kapena kuleka mautumiki ndi zinthu pazifukwa zilizonse, kuphatikizapo zifukwa zokhudzana ndi kutsatira malamulo, kuyenda bwino kwa ntchito, kapena zoganizira za ndondomeko. Pazochitika zotere, tidzayesetsa mwanzeru kukudziwitsani ndi kukupatsani malangizo oyang'anira akaunti.
2.10. Mukuvomereza kuti ndalama zina zitha kugwiritsidwa ntchito pa malonda ndi Ntchito zina, kuphatikizapo koma osati kokha, kusintha kwa mitengo, kusintha kwa kusamutsa, ndi ndalama zina zilizonse zogwiritsa ntchito (mwachitsanzo, pa malonda okhudza zinthu za virtual) (iliyonse, “Ndalama Yogwiritsa Ntchito”). Tidzayesetsa mwanzeru kuvumbulutsa Ndalama Zogwiritsa Ntchito zomwe zikugwira ntchito pa malonda enaake musanapereke lamulo lomaliza loti mupitirize. Kuvumbulutsidwa koteroko kudzaperekedwa kwa inu kudzera pa chithunzi chogwirizana, chidziwitso, kapena njira yolumikizirana yogwirizana ndi malondawo. Pomwe mukutsimikizira malonda, mukuvomereza kulipira Ndalama Zogwiritsa Ntchito zilizonse zogwira ntchito, zomwe zitha kuchotsedwa mwachindunji mu akaunti yanu kapena mu mtengo wa malondawo.
Kuwonjezera pa mitengo yosinthitsa ndalama ya wamba, kusamutsa ndalama mkati mwa ma Wallets anu, kuchotsa ndalama, ndi malonda kudzera pa Deriv P2P kapena Payment Agent zitha kukhala ndi Commission yosinthira kusamutsa kapena Commission ina yoyenera. Tsatanetsatane wa Commission iliyonse yoterei adzaululidwa kwa inu kudzera pa sikirini, zidziwitso, kapena njira yolumikizirana yokhudzana ndi malondawo, musanapereke lamulo lanu lomaliza loti mupitirize.
2.11. Kampani imene mungakhale nayo akaunti imatengera dziko lanu lokhalamo ndi zinthu zomwe mukufuna kuchita nazo malonda.
3. Kusungidwa kwa zinthu za virtual
3.1. Sife osunga zinthu wokhawokha. Timasunga kapena kuyang'anira zinthu za virtual zomwe zili mu ma akaunti osiyana a makasitomala m'malo mwanu kokhako pofuna kuthandizira kusamutsa ndalama, kusinthanitsa, kapena Mautumiki ena.
3.2. Ufulu pa zinthu za virtual zomwe zili mu akaunti yanu zimakhalabe zanu nthawi zonse. Sitipeza ufulu pa zinthu zanu za virtual kupatulapo ngati kukufunikadi kwambiri pofuna kukwaniritsa malangizo anu kapena ngati zikuchotsedwa kuti zilipirane ndi ndalama zomwe mukutikongola motsatira Chigawo 7.2.
3.3. Timasunga zolemba zamkati zomwe zimasiyanitsa zinthu zanu za virtual ndi zinthu zathu ndi za makasitomala ena. Zinthu za virtual zosungidwa m'malo mwanu sizipezeka kwa anthu amene timawakongola.
3.4. Zinthu zanu zopanda thupi (virtual assets) zimasungidwa m'zikwama zoyang'aniridwa ndi ife kudzera mwa opereka ntchito a msika ndi zikwama a mbali yachitatu (third-party exchange and wallet infrastructure providers). Tikupitirizabe kukhala ndi udindo kwa inu pa zinthu zanu; komabe, kusokonezeka kwa ntchito, zochitika za cybersecurity, kapena kusabwino kwa ndalama za opereka ntchitowa kungayambitse kuchedwa kapena malire pokagwiritsa ntchito, kubwezeretsa, kapena kuchita malonda ndi zinthu zanu (onani Magawo 3.8 ndi 3.9 a Risk Disclosure).
3.5. Sitibwereketsa, kugwiritsa ntchito kachiwiri (rehypothecate), kapena kugwiritsa ntchito mwa njira ina zinthu zanu za virtual pa akaunti yathu yeniyeni, kupatulapo ngati zikufunikadi pofuna kukwaniritsa malangizo anu kapena ngati zavomerezedwa momveka bwino nanu.
4. Kupeza Ntchito Zathu
4.1. Kuti mutsegule akaunti ya Deriv ndikugwiritsa ntchito Mautumiki athu, muyenera kukwaniritsa zonse zotsatirazi, ndipo mukupereka chitsimikizo chotsatirachi kwa ife:
4.1.1. Mwawerenga Mgwirizanowu monsemo ndipo mwamvetsetsa kuti muzigulitsa ndi kugula malonda mogwirizana ndi Mgwirizanowu (kuphatikizapo, kuti pasakhale chikaiko, ziwopsezo zofotokozedwa mu Risk Disclosure);
4.1.2. Mwawerenga Mfundo Zathu za Chinsinsi ndipo mukudziwa mmene timasungira deta ya anthu. Mwawerenganso Chidziwitso cha Amy AI Assistant, chomwe chikufotokoza mmene deta yanu ya umwini imasungidwira pamene mukugwiritsa ntchito Amy;
4.1.3. Mukuchita izi pa chifukwa cha inu nokha osati pa chifukwa cha munthu wina aliyense kapena moimira wina aliyense;
4.1.4. Muli ndi zaka 18 kapena kuposerapo; ndipo
4.1.5. Simukhala mu dziko limene sitipereka chithandizo chathu (onani Gawo 2.8).
4.1.6. Mutha kukhala ndi akaunti imodzi yokha ndi gulu la makampani a Deriv, yopangidwa pamene mwalembetsa ndi ife, ndipo simuyenera kutsegula, kukhala ndi, kuwongolera, kapena kupindula ndi akaunti ina iliyonse yowonjezera. Akaunti ina iliyonse imene muli nayo, mumayiwongolera, kapena mumapindula nayo idzaonedwa ngati "Akaunti Yobwereza". Chiletso ichi sichigwira ntchito ku akaunti iliyonse ya Pulatifomu, Wallet, akaunti yaing'ono, kapena akaunti yapadera ya chinthu chimene timapereka pansi pa akaunti yanu yayikulu.
4.2. Kuti mugwiritse ntchito Zithandizo zathu, mudzafunika kompyuta kapena foni yam'manja yomwe ikugwirizana, mgwirizano wa intaneti wodalirika, ndi webusayiti yomwe ikugwirizana. Pamalonda ena, monga omwe akukhudzana ndi zinthu zovomerezeka pa intaneti (virtual assets), mutha kufunikira wallet ya chinthu chachitatu pa intaneti yomwe ikugwirizana. Ndinu nokha amene muli ndi udindo wotsimikizira kuti chipangizo chanu, webusayiti, mgwirizano wa intaneti, ndi wallet iliyonse ya chinthu chachitatu imene mugwiritsa ntchito ikugwirizana ndipo ndi yokwanira pa kugwiritsa ntchito kwanu Zithandizo zathu.
4.3. Pogwirizana ndi mawu a Mgwirizano uwu ndipo ngati tikuvomereza kuti mukhale kasitomala wathu, tikukupatsani layisensi yogwiritsa ntchito Mapulatifomu pokhapokha pa ntchito ndi phindu lanu laumwini. Pamene pulogalamu ya chinthu chachitatu ili mkati mwa Mapulatifomu, muyenera kutsatira mawu a layisensi iliyonse ya pulogalamu ya chinthu chachitatu imene mwapatsidwa nthawi ndi nthawi.
4.4. Ngati musankha kugwiritsa ntchito kapena kutsitsa pulogalamu ya chinthu chachitatu imene mungapezekemo Zithandizo zathu (makamaka, MT5), mukuvomereza kutsatira mawu ndi mikhalidwe yofotokozedwa mu Mgwirizano uwu. Mukuzindikira kuti simudzatha kutumiza oda mpaka titakuvomerezani kukhala kasitomala.
4.5. Ngati muli ndi akaunti ya Deriv cTrader, mukuvomereza kutsatira mawu ano.
4.6. Ngati muli ndi akaunti ya Deriv Copy, mukuvomereza kutsatira mawu ano.
4.7. Ngati muli ndi akaunti ya TradingView, mukuvomereza kutsatira mawu ano. TradingView ndi pulatifomu ya wina wachitatu yomwe imapereka ma chart, kusanthula msika, ndi zida za TradingView. Mikhalidwe, ma chart, kapena ntchito zilizonse zoperekedwa ndi TradingView zimatsatira mawu awo odzijambira ndi zofunikira za laisensi.
4.8. Ngati mupeza zojambula kapena zinthu za TradingView kudzera mu Mapulatifomu athu, mukuzindikira kuti zinthu zoterozo ndi zoti zigwiritsidwe ntchito ndi inu nokha ndipo sizingagwiritsidwe ntchito pa malonda popanda layisensi yachindunji kuchokera ku TradingView. Sitiyenera kuyankha pa kuphwanya kulikonse kwa mawu a TradingView komwe mungachite.
4.9. Muli ndi udindo wotsimikizira kuti zizindikiro za akaunti yanu zikukhala zachinsinsi ndipo sizigwiritsidwa ntchito ndi munthu wina aliyense kupatula inu. Muyenera kutidziwitsa nthawi yomweyo ngati mwazindikira kuti zizindikiro za akaunti yanu zapezeka ndi munthu wina kapena akaunti yanu yagwiritsidwa ntchito ndi munthu wina kupatula inu nokha. Ngati tikukhulupirira kuti pali kuphwanyidwa kwa chitetezo, tingafune kuti musinthe zizindikiro za akaunti yanu.
4.10. Simuyenera kupereka kapena kupereka mwayi wopeza ndalama kwa anthu achitatu kuti azichita malonda nafe. Simuyenera kugwiritsa ntchito chithandizo cha munthu wachitatu aliyense amene amapereka akaunti zokhala ndi ndalama kuti muzichita malonda pa Mapulatifomu athu.
5. Kudziwa Munthu Wanu
5.1. Zambiri Zonse
5.1.1. Mukuvomereza kutipatsa zidziwitso ndi zikalata zoona, zokwanira komanso zolondola panthawi yolembetsa, kuphatikizapo dzina lanu, adiresi yanu yokhazikika yokhala, tsiku la kubadwa, malo obadwira, dziko limene mumakhala, nambala yolumikizirana, ndi adiresi ya imelo.
5.1.2. Tili ndi ufulu wofufuza zambiri za inu, zomwe zimaphatikizapo kusonkhanitsa zidziwitso zina ndi kutsimikizira umboni wanu komanso adiresi yanu yokhazikika yokhala kudzera mu zikalata. Kuti mutsimikizire umboni wanu, nthawi zambiri mudzafunika kutipatsa zikalata kapena kutumiza zinthu zotsatirazi:
5.1.2.1. Chithunzi chanu chokha (selfie);
5.1.2.2. Kopi yobwerezabwereza ya mtundu wabwino, yosapitirira nthawi, ya chitupa chovomerezedwa ndi boma, monga pasipoti, laisensi ya kuyendetsa galimoto, kapena chitupa;
5.1.2.3. Umboni wa adiresi, chimene ndi chikalata chovomerezeka chokhala ndi adiresi yanu yokhala. Zikalata zovomerezeka zingaphatikizepo kopi ya sitetimenti ya banki, bilu ya magetsi, bilu ya madzi kapena gasi, bilu ya msonkho wa boma la m'deralo, kalata ya msonkho, bilu ya foni yokhazikika (mabilu a foni yam'manja sanavomerezedwe), bilu ya ntchito za televizyoni, bilu ya intaneti ya panyumba, kapena bilu ya kuchotsa zinyalala za boma la m'deralo. Bilu iyenera kusonyeza dzina lanu lathunthu ndi adiresi. Ndikofunika kudziwa kuti bilu ya ntchito zapanyumba siyenera kukhala yopitirira miyezi khumi ndi iwiri (12), ndipo zidziwitso pa bilu zifanane ndi zidziwitso zaumwini zimene munapereka pamene munkatsegula akaunti nafe; ndipo
5.1.2.4. Umboni wa chuma: chikalata chovomerezeka chosonyeza komwe ndalama zanu zimachokera, mwachitsanzo, slip yanu ya malipiro kapena sitetimenti ya banki.
5.1.3. Tili ndi ufulu wogwiritsa ntchito mphamvu yathu yathunthu posankha ngati tivomereze pempho lanu lotsegula akaunti nafe kapena osati. Sitikuyenera kupereka chifukwa chilichonse pa chisankho chathu chokana pempho lanu.
5.1.4. Mukalandiridwa monga kasitomala, mukuvomereza kupereka zidziwitso kapena zikalata zilizonse zimene tifuna mkati mwa nthawi imene tikhazikitsa. Ngati chikalata chilichonse cha KYC chanu chatha nthawi, tili ndi ufulu wopempha zikalata zina za KYC zimene sizinathe nthawi, ndipo mukuvomereza kutipatsa izi. Tili ndi ufulu woletsa malipiro ndi/kapena kukana kukupatsani Zithandizo zathu ngati zidziwitso ndi/kapena zikalata zimene tapempha sizaperekedwa mwa nthawi yoyenera.
5.1.5. Ndinu nokha, monga woyang'anira akaunti, amene mungaikemo kapena kuchotsa ndalama mu akaunti. Mukuvomereza kutipatsa umboni wakuti akaunti kapena njira yolipirira ndi yanu ngati tifuna izi. Ndalama zonse zimene mukuika mu akaunti yanu ziyenera kukhala zanu zokha. Simungasunge ndalama za munthu wachitatu kapena kusakaniza ndalama ndi munthu wachitatu.
5.1.6. Mukuvomereza kuti zidziwitso zanu zifotokozedwe kwa anthu achitatu pa zifukwa za KYC ndi mafufuzidwe ena aliwonse.
5.2. Msonkho
5.2.1. Tingasonkhanitse zidziwitso zoyambira zokhudza mkhalidwe wanu wa misonkho pofuna kukwaniritsa maudindo athu molingana ndi malamulo okhudzana ndi Common Reporting Standard (CRS), Foreign Account Tax Compliance Act (FATCA), ndiponso malamulo ena aliwonse ogwiritsidwa ntchito okhudza malipoti a misonkho. Izi zikutanthauza kuti tifunika kuti mutipatse zidziwitso zomwe zingakudziwitseni ngati munthu, kuphatikizapo nambala yanu ya tax identification, mayiko omwe muli nzika za msonkho, chitsimikizo chakuti ndinu nzika ya US kapena ayi kapena ngati malo anu obadwira ali ku US, ndi/kapena zidziwitso zina zilizonse zofunikira motsatira malamulo ogwiritsidwa ntchito.
5.2.2. Zidziwitso za msonkho zomwe mungapereke zidzaperekedwa kokha kwa akuluakulu amene ali ndi udindo wovomerezeka wosonkhanitsa zidziwitsozi pofuna malipoti a msonkho. Tidzawulula zidziwitso zanu za msonkho kwa iwo kokha pamlingo womwe tili ndi udindo wovomerezeka wochita zimenezo. Sitigwiritsa ntchito, kuwulula, kapena kukonza zidziwitsozi mu njira ina iliyonse nthawi iliyonse.
5.2.3. Muyenera kutiuza popanda kuchedwa kulikonse pa kusintha kulikonse kwa dziko lanu lokhalamo, mkhalidwe wanu wa unzika, mayina, adiresi, kapena kusintha kulikonse kwina pa mbiri yanu panthawi yagwirizano ili.
5.2.4. Ndinu wodzipereka wokhawokha pa nkhani zanu za msonkho, kuphatikizapo malipoti aliwonse ogwiritsidwa ntchito komanso kutsatira malamulo ndi malangizo onse ogwiritsidwa ntchito. Sitipereka malangizo alionse pa nkhani ya msonkho ndi/kapena mkhalidwe wanu waumwini wa msonkho. Sitidzavomereza udindo uliwonse pazotsatira zoyipa za msonkho zomwe zingabwere chifukwa cha kugwiritsa ntchito Ma Serivisi monga aperekedwera ndi Deriv.
5.3. Chinyengo
5.3.1. Tili ndi ufulu woletsa kapena kusunga ndalama zomwe zili mu akaunti yanu, kuchotsa phindu lililonse, kuimitsa akaunti yanu, kuthetsa Gwirizano ili popanda chidziwitso, ndi/kapena kuletsa pempho lililonse la kuika ndalama, kutulutsa ndalama, kapena kubwezeredwa kwa ndalama zanu ngati tikudziwa kapena tili ndi chifukwa chokhulupirira kuti chinyengo chilichonse chachitika kapena chidzachitika, kuphatikizapo ngati chimodzi kapena zingapo mwa zomwe zili pansipa ndi zoona:
5.3.1.1. Akaunti yanu idatsegulidwa pogwiritsa ntchito dzina lonama kapena lopeka;
5.3.1.2. Mwapereka chikalata/zikalata zachinyengo kapena zosinthidwa; kapena
5.3.1.3. Mwalembetsa ndi adiresi ya imelo/nambala ya foni zoposa imodzi.
5.3.2. Tingagwiritse ntchito zidziwitso zaumwini zomwe mwapereka pochita kuyang'ana zachinyengo.
5.3.3. Zidziwitso zaumwini zomwe mwapereka zitha kuwululidwa ku mabungwe otsimikizira umunthu, otchula ngongole, kapena oteteza chinyengo, omwe atha kusunga mbiri ya zidziwitsozo.
5.3.4. Muyenera kutipatsa zidziwitso ndi zikalata zatsopano, zolondola, ndi zokwanira. Ngati izi zikuwoneka kuti ndi zakale, zosalondola, kapena zosakwanira, tili ndi ufulu wozikana kapena kukufunsani kuti mukonze kapena mutsimikizire tsatanetsatane uliwonse womwe mwapereka.
5.3.5. Zokambirana zanu pa foni ndi/kapena mauthenga a pa intaneti, kuphatikizapo zokambirana ndi Amy, akhoza kulembedwa. Zolembedwa izi zitha kugwiritsidwa ntchito pazolinga za kulimbana ndi chinyengo, kuwonetsetsa mtundu wa ntchito, kutsatira malamulo, ndi kukonza ntchito, malinga ndi Mfundo Zathu za Chinsinsi.
6. Kutsatira malamulo
6.1. Ndi udindo wanu, pamene mukufikira Webusaiti ndi Ma Serivisi athu, kuonetsetsa kuti mukumvetsetsa malamulo ndi malangizo ofunikira a dziko lanu, ndipo muyenera kutsatira malamulo ndi malangizo onse ogwiritsidwa ntchito. M'mayiko ena, sitingaloledwe kukuperekerani Ma Serivisi athu pokhapokha mutatenga njira zodzifunira zopezera chidziwitso chokhudza izo ndikufunsa kuti mupatsidwe zinthu ndi ma serivisi athu. Kufikira Ma Serivisi ndi kuperekedwa kwa malonda ena kudzera mu Ma Serivisi athu kungakhalenso koletsedwa m'maiko ena. Ndi udindo wanu kudziwa zoletsa zomwe zikugwira ntchito mu dziko lanu lokhalamo ndikuzitsatira. Pokhalirapo kufikira Webusaiti ndi Ma Serivisi athu, mukutsimikizira kwa ife kuti mukuchita izi mwalamulo ndipo, pamene ndikofunikira, mwafunsa chidziwitso chokhudza zinthu ndi ma serivisi athu ndikufunsa kuti mupatsidwe izo.
7. Ufulu wathu
7.1. Tili ndi ufulu, pochita mwanzeru, woimitsa, kukana, kapena kuletsa Serivisi iliyonse yathu, kukana kapena kubwezeretsa malonda anu aliwonse, kukufunsani kubwezeredwa kwa ndalama, ndi/kapena kukonza akaunti yanu mwaubwino wathu pokhudzana ndi kuika kapena kutulutsa ndalama mu akaunti yanu pa chifukwa chilichonse, kuphatikizapo zotsatirazi:
7.1.1. Ngati tikukhulupirira kuti zochita zanu pa Webusaiti kapena Ma Serivisi athu zitha kukhala zosaloledwa mu dziko lanu kapena boma, kapena kuti zingaphwanye malamulo, malangizo, zida, malamulo a boma, kapena malamulo ena aliwonse, kuphatikizapo omwe amayang'anira msika uliwonse, msika wa ndalama, kapena malo oyang'anira ndalama;
7.1.2. Ngati timakhulupirira mwanzeru kuti mwapanga kapena mukupanga chiwonetsero chonama kapena chosocheretsa kwa ife; kapena
7.1.3. Nthawi iliyonse pomwe akuluakulu azamalamulo, mabungwe okhwimitsa malamulo kapena oyang'anira akulumikizana nafe kupempha kuti tisiye kukuperekerani Ma Serivisi athu.
7.2. Tili ndi ufulu wofanizira ndalama iliyonse yomwe mukutikongola ndi ndalama kapena zinthu zapa intaneti zomwe tili nazo mu akaunti yanu, mogwirizana ndi Gawo 3. Izi zikuphatikizapo Ndalama Yolipidwa iliyonse yosatha, maudindo ena aliwonse osatha operekedwa kudzera pa pulatifomu, kapena kutayika komwe ife tingakhale nako chifukwa cha kulephera kwanu kukwaniritsa maudindo anu pansi pa Gwirizano ili.
7.3. Ngati pali cholakwika chilichonse pa Webusaiti kapena Mapulatifomu athu (kuphatikizapo zolakwika zokhudzana ndi kulipira kuchokera kwa opereka ntchito zathu zolipirira), timasunga ufulu wochita chilichonse chofunikira kukonza cholakwikacho, kuphatikizapo kukonza zolakwika zilizonse, kuyimitsa kwakanthawi kapena kwamuyaya mwayi wofikira zinthu zokhudzidwa, kusintha, kusinthanitsa kapena kubwezera ndalama, kapena kukana kapena kubweza malonda.
7.4. Ngati mwadziwa cholakwika chilichonse mu lipoti kapena chikalata chomwe timakupatsani, monga ndalama zilizonse zolowetsedwa mwa cholakwika mu akaunti yanu, muyenera kutiuza nthawi yomweyo, ndipo muli ndi udindo wobweza ndalama izi kwa ife. Ngati tadziwa za chochitika choterocho, inu mukupatsa ife ulamuliro wokonza cholakwikacho mwa kusintha lipotilo kapena chikalatacho ndipo, ngati n'kotheka, kutenga izi monga ndalama zoperewera mu akaunti. Ngati mwagwiritsa ntchito ndalama zilizonse zomwe zinalowetsedwa mwa cholakwika, tingathe, popanda chidziwitso, kutseka malo onse kapena ena otsegulidwa a malonda anu pa mitengo yotsekera yomwe timaganiza moyenerera kuti ndi yoyenera kuti tibwezeretse ndalama zimenezi.
7.5. Ngati akaunti yanu ya Pulatifomu yatsekedwa pazifukwa zilizonse (mwachitsanzo, akaunti yanu ya Deriv MT5), timasunga ufulu wotseka malo aliwonse otsalira pa mtengo wa msika umene ulipo panthawi imeneyo.
7.6. Tidzakhala tili ndi mwayi wochita chilichonse chimene timaganiza n'chofunikira, mwa kuganizira kwathu kokha, kuti tionetsetse kutsatira malamulo, malangizo, kapena mfundo zoyendetsera zogwiritsidwa ntchito. Zochita izi zidzakhala zomangiriza kwa inu ndipo sizidzatipangitsa kukhala ndi mlandu.
7.7. Ngati tatsimikiza kuti mwachita khalidwe losayenera, kuphatikizapo kugwiritsa ntchito mawu onyansa, timasunga ufulu wochepetsera kapena kuyimitsa akaunti yanu kapena kuthetsa Mgwirizano uwu popanda chidziwitso.
7.8. Tili ndi ufulu wokufunsani zambiri nthawi iliyonse kuti tiwonetsetse kuti mukutsatira Mgwirizano uwu. Ngati simukutsatira pempho lathu loyenerera la zambiri, tingathe kuchepetsera kapena kuyimitsa akaunti yanu kapena kuthetsa Mgwirizano uwu popanda chidziwitso.
7.9. Tingathe kusunga zolembedwa, zomwe zimaphatikizapo zambiri za inu, zambiri za malonda, ndi mauthenga, chifukwa cha udindo wathu wa malamulo ndi mfundo zoyendetsera. Zolembedwa zathu zidzakhala umboni wa kugwiritsa ntchito kwanu Ntchito, kupatula ngati zawonetsedwa kukhala zolakwika. Mukapempha, zolembedwa zanu zingaperekedwe kwa inu, ngakhale kuti sitili ndi udindo pa ntchito iliyonse yosunga zolembedwa imene mungakhale nayo. Mukuvomereza ndi kugwirizana kuti tingathe kugwiritsa ntchito zolembedwa zathu monga umboni mu milandu iliyonse ya malamulo kapena mfundo zoyendetsera.
7.10. Timasunga ufulu wokhazikitsa, kusintha, kuyimitsa, kuchotsa, kapena kuchepetsera chotsatsa chilichonse kapena bonasi; ndikubweza kapena kuchotsa bonasi iliyonse yolowetsedwa mwa cholakwika kapena pamene timakayikira moyenerera kugwiritsidwa ntchito molakwika kapena kuphwanya Mgwirizanowu.
7.11. Ngati tapeza kuti muli ndi Akaunti Ofanana (Duplicate Accounts) poswa Mfundo izi, timasunga ufulu, mwa kuganizira kwathu kokha ndi popanda chidziwitso choyambirira, kuti:
7.11.1. Kutseka Akaunti iliyonse Yofananira; ndipo
7.11.2. Kusamutsa ndalama zonse zotsala kuchokera mu Akaunti Yofanana(zo) imene yatsekedwa kupita ku akaunti imodzi yomwe talola kuti ikhale yotseguka motsatira Mfundo izi (“Akaunti Yogwiritsidwa Ntchito”).
7.12. Pamene kusamutsa kwa ndalama zotsalira kukuchitika pakati pa akaunti zomwe zili ndi ndalama zosiyana, tingathe, mwa kuganizira kwathu, kutsegula mwachindunji sub-akaunti yatsopano kapena wallet mu ndalama yoyambirira ya ndalamazo mu Akaunti Yogwira Ntchito kuti kuthandizire kusamutsako popanda kusintha ndalama. Ngati, pazochitika zapadera, tachita kusintha ndalama, izi zidzachitika pa mtengo wa msika umene ulipo panthawi yosamutsira, ndipo inu mudzasenza mtengo uliwonse wokhudzana kapena chiwopsezo cha kusintha mtengo wa ndalama.
7.13. Timatsimikiza akaunti yomwe imasankhidwa kukhala Akaunti Yogwira Ntchito mwa kuganizira kwathu kokha, pozindikira zinthu kuphatikizapo, koma osati zokhazo, mkhalidwe wotsimikizira KYC, zochita za akaunti, ndi ntchito zophatikizidwa.
8. Kugwiritsa ntchito molakwika msika ndi khalidwe loletsedwa
8.1. Timasunga machitidwe oyang'anira ndi kuzindikira kugwiritsa ntchito molakwika msika. Mukuvomereza kuti simudzalowa mu malonda aliwonse amene ali mkati mwa tanthauzo la kugwiritsa ntchito molakwika msika pansi pa malamulo ogwiritsidwa ntchito.
8.2. Simuyenera:
8.2.1. Kuchita malonda ngati muli ndi zambiri zobisika kapena chidziwitso chobisika chokhudzana ndi msika uliwonse wa ndalama, chuma cha virtual, wopereka, kapena chida chilichonse;
8.2.2. Kuulula mosaloledwa zambiri zobisika kapena chidziwitso chobisika chilichonse chokhudzana ndi msika uliwonse wa ndalama, chuma cha virtual, wopereka, kapena chida chilichonse;
8.2.3. Kuchita malonda ngati mukuyesera kapena mwayesapo kale kusokoneza msika wa chida chilichonse cha ndalama kapena chuma cha virtual;
8.2.4. Kuchita malonda m'njira yophwanya malamulo, mfundo zoyendetsera, zida, kapena malamulo oyendetsera, kuphatikizapo amene amayendetsa ntchito ya msika wogulitsira, msika wa ndalama, kapena malo oyendetsera malamulo a ndalama;
8.2.5. Kuchita mwankhanza kapena mwachinyengo pankhani ya Webusaiti yathu, Mapulatifomu, kapena zinthu zina;
8.2.6. Kulowa mu malonda amene amasokoneza zinthu zathu;
8.2.7. Kuchita malonda okhudzana ndi kugwiritsa ntchito molakwika zolakwika za mitengo; kapena
8.2.8. Kufalitsa mfundo zilizonse zabodza, zosalondola, kapena zosocheretsa m'njira yomwe ingathe kusokoneza, kapena kuyesa kusokoneza, msika wa chida chilichonse cha zachuma kapena chuma chapaintaneti (virtual asset).
Ngati tatsimikiza kapena tikukayikira kuti mwaphwanya Ndime 8.2 iyi, tingaletse kuchita malonda, kujendeza akaunti yanu, kuyimitsa malonda pa akaunti yanu, kubwezeretsa malonda alionse okhudzidwa, kutseka positions zilizonse zotseguka, kuletsa kuchotsa ndalama, kubwezera ndalama zomwe mwayikapo, kusunga ndalama zilizonse zomwe mwapeza, kapena kutenga njira zina zilizonse zomwe timaona kuti ndizoyenera moyenerera. Kusintha koyendetsedwa ndi bungwe (administrative adjustments) ndi kosiyana ndi malonda achitidwa ndi kasitomala, ndipo ndi komaliza.
9. Chitetezo cha ndalama zotsala zoyipa (Negative balance protection)
9.1. Chitetezo cha ndalama zotsala zoyipa chingaperekedwe mogwirizana ndi chisankho chathu chokha kuti chikutetezeni ku kusintha koyipa pa malonda anu. Sitikukakamizika kupereka chitetezo cha ndalama zotsala zoyipa nthawi iliyonse kapena m'mikhalidwe iliyonse, ndipo musayembekezere kuti chidzakhalapo nthawi zonse.
9.1.1. Kwa akaunti za CFD, pamene tasankha kuchipereka, chitetezo cha ndalama zotsala zoyipa chimayang'anira ngongole yanu yonse yochokera ku malonda onse otsegulidwa mu akaunti ya CFD imeneyo, poyerekeza ndi ndalama zilipo mu akaunti imeneyo, osati kuwunika malonda ali onse mmodzimmodzi.
9.1.2. Pa akaunti za Futures za zinthu zapaintaneti (virtual assets), chitetezo chotsutsana ndi ndalama zotsala m'akaunti yanu kukhala pansi pa ziro chimaperekedwa m'malo mwake kudzera mu ndalama yachitetezo (insurance fund) ndi njira ya Auto-Deleveraging yofotokozedwa mu Ndime 4.2 ya Mawu a Malonda.
9.2. Ngakhale tikapereka chitetezo cha ndalama zotsala zoyipa, sichigwirizira m'mikhalidwe iyi:
9.2.1. Pamene mwatsegula malonda omwe amaonedwa ngati oletsedwa; kapena
9.2.2. Pamene ndalama zotsala zoyipa zachokera chifukwa cha kuphwanya kwanu Pangano ili.
10. Akaunti zopanda magwiridwe antchito (Dormant accounts)
10.1. Ngati akaunti yanu silinalembe malonda alionse kwa nthawi yoposa miyezi khumi ndi iwiri (12), idzaonedwa ngati akaunti yopanda magwiridwe antchito, ndipo tili ndi ufulu wochita kusintha pa Wallet yanu mogwirizana ndi chifuniro chathu, panthawi imeneyi komanso pa nthawi zonse za miyezi isanu ndi umodzi (6) iliyonse pamene akaunti yanu ikukhalabe yopanda magwiridwe antchito.
10.2. Ngati akaunti yanu yatsekedwa kapena yayimitsidwa ndipo silinalembe malonda alionse kwa nthawi ya miyezi khumi ndi iwiri (12) kapena kuposera apo, tili ndi ufulu wochotsa ndalama za akaunti yanu.
10.3. Ngati akaunti yanu sinagwire ntchito kwa masiku makumi atatu (30) ndipo ili ndi ndalama zotsala za USD imodzi (1) kapena pansi pa izo, tili ndi ufulu wochotsa ndalama za akaunti yanu.
10.4. Ngati muli ndi akaunti ya Platform imene sinagwire ntchito kwa miyezi isanu ndi umodzi (6) kapena kuposera apo ndipo ili ndi ndalama zotsala za USD imodzi (1) kapena pansi pa izo, tili ndi ufulu wosamutsira ndalama izi ku Wallet yanu.
10.5. Ngati akaunti yanu ikhalabe yopanda magwiridwe antchito kwa nthawi yosalekeza ya zaka zisanu (5), tili ndi ufulu wotseka akaunti yanu ndi kuimitsa ndalama zotsala zilizonse. Mungafunse kubwezeredwa kwa ndalama zoimitsidwazo mwa kulumikizana ndi gulu lathu lothandizira anthu, kumaliza kuwunika kwathu kwa chidziwitso cha umwini wanu, ndikupereka chidziwitso china chilichonse chomwe timafuna moyenerera.
10.6. Maakaunti a CFD osagwiritsidwa ntchito
10.6.1. Ngati muli ndi akaunti ya Platform ya CFD imene sinagwire ntchito kwa nthawi yomwe yatsimikizidwa mogwirizana ndi chifuniro chathu chokha, tingayike malire pang'ono kapena onse pa akaunti yanu ya Platform imeneyo, kapena kuyiyika ngati yopanda magwiridwe antchito. Ndalama zilizonse mu akaunti yanu ya CFD yopanda magwiridwe antchito zidzasamutsidwa ku Wallet yanu.
10.6.2. Kugwiritsa ntchito zida zamalonda zodzizindikiritsa zokha kapena za algorithmic sikuletsa akaunti yanu ya CFD kuonedwa ngati yopanda magwiridwe antchito ngati palibe magwiridwe antchito olembedwa mu akaunti mkati mwa nthawi yotsimikizidwa.
10.6.3. Tili ndi ufulu wofufuta akaunti yanu ya Deriv MT5 demo pambuyo pa masiku makumi atatu (30) opanda magwiridwe antchito.
10.6.4. Tili ndi ufulu woyika malire pang'ono kapena onse a malonda pa akaunti yanu yeniyeni ya Deriv MT5 pambuyo pa masiku makumi asanu ndi limodzi (60) opanda magwiridwe antchito. Ndalama zilizonse mu akaunti yanu ya Deriv MT5 yopanda magwiridwe antchito zidzasamutsidwa ku Wallet yanu.
10.6.5. Tili ndi ufulu wosunga mbiri ya akaunti yanu yeniyeni ya Deriv MT5 (archive) pambuyo pa zaka ziwiri (2) zopanda magwiridwe antchito.
11. Imfa kapena Kulephera Kudzilamulira
11.1. Imfa yanu kapena Kulephera Kudzilamulira sikumathetsa Mgwirizanowu mwachizolowezi. Tingakhoza kuletsa akaunti yanu tikangolandira chidziwitso cha imfa yanu kapena Kulephera Kudzilamulira, ndipo tidzasankha, molingana ndi chiweruzo chathu, ngati titaisunga yotseguka, kuiletsa, kapena kuitseka molingana ndi Mfundo iyi ndi Mfundo 10 (Akaunti Zosagwiritsidwa Ntchito).
11.2. "Kulephera Kudzilamulira" kumatanthauza mkhalidwe umene mukhala osatha kuyendetsa zinthu zanu kapena kutipatsa malangizo — mwachitsanzo, chifukwa cha matenda, kuvulala, kapena mkhalidwe wa maganizo kapena thupi — monga zikuonetsedwera ndi chigamulo cha khoti, umboni wa chipatala, kapena zikalata zina zimene timaziwona ngati zokwanira. Sitikakamizidwa kufufuza patokha mkhalidwe wa maganizo kapena thupi lanu ndipo tingadalire zikalata zimene zatiperekedwa.
11.3. Woyimira malamulo wanu (mwachitsanzo, executor, administrator, guardian, kapena attorney) ayenera kutidziwitsa kudzera pa tsamba lathu la Tilankhuleni mwachangu monga kungathekere. Sitidzayankha mlandu pa chilichonse chomwe chachitika pa akaunti, ndipo zochita zonse zotere zimakhalabe zovomerezeka ndi zomangiriza kwa inu, chuma chanu, ndi wolowa m'malo wina aliyense, mpaka tilandire chidziwitso cholembedwa chenicheni.
11.4. Tisanakambirane za akaunti yanu kapena kutsata malangizo aliwonse, woyimilira wanu ayenera kutsimikizira chidziwitso chake komanso ulamuliro wake woti azitichitira mbali, mwa kutsimikiza kwathu kokwanira.
11.5. Tingafune zikalata monga satifiketi ya imfa, chilolezo cha probate kapena makalata a kayendetsedwe ka chuma, umboni wa chipatala kapena khoti wotsimikizira kulephera kudzilamulira, kapenanso — ngati pali mkangano pakati pa anthu odzinenera — chitsimikizo cholembedwa kuchokera kwa loya kapena chigamulo cha khoti, tisanachite malangizo aliwonse kapena kumasula ndalama zilizonse. Tingafune zikalata zina kapena zosinthana kutengera dziko lanu, ndipo tili ndi ufulu wokana kuchita china chake mpaka titakhutitsidwa ndi zikalata zomwe zaperekedwa.
11.6. Pamene vutoli likudikirira kuthetsedwa, tingaletse akaunti (kuphatikizapo kuimitsa malonda, kuyika ndalama, kapena kuchotsa ndalama), ndipo tingakane kuchita malangizo aliwonse popanda udindo, ngati tichita mwanzeru komanso mokhulupirika.
11.7. Woyimilira wanu ayenera kupereka zikalata zofunikira pansi pa Mfundo iyi mkati mwa nthawi yoyenera. Ngati palibe zikalata zovomerezeka zoperekedwa, akaunti idzapitiliza kutsatira malamulo athu wamba okhudza kusagwiritsidwa ntchito, kuphatikizapo malamulo a akaunti zosagwiritsidwa ntchito ofotokozedwa mu Mfundo 10, ndipo malipiro aliwonse ogwirizana ndi akaunti zosagwiritsidwa ntchito, kuchotsedwa kwa ndalama, kapena kutsekedwa kwa akaunti pansi pa Mfundo iyo adzapitirizabe kugwira ntchito.
11.8. Ife, akuluakulu athu, antchito, ndi oimira athu sitidzakhala ndi udindo pa chilichonse chochitidwa, kapena chosachitidwa, mokhulupirika pokhudzana ndi Mfundo iyi, kuphatikizapo kudalira zikalata kapena ulamuliro womwe pambuyo pake wapezeka kuti ndi wosavomerezeka kapena wotsutsana.
11.9. Palibe chilichonse mu Mfundo iyi chimene chikutikakamiza kupereka malangizo a zamalamulo, misonkho, kapena kayendetsedwe ka chuma. Woyimilira wanu ayenera kufunafuna malangizo odziyimira pawokha a zamalamulo pokhudzana ndi probate, kayendetsedwe ka chuma, kapena mkangano uliwonse pa ufulu wopeza akaunti.
12. Ubale ndi Mbali Yachitatu
12.1. Mutha kuyanjanitsidwa ndi ife ndi mmodzi wa anzathu ogwirizana (affiliates). Mukuvomereza kuti sitipatsa anzathu ogwirizana ulamuliro wochita mgwirizano, pangano, kapena chitsimikizo chilichonse m'malo mwathu. Makamaka, anzathu ogwirizana alibe ulamuliro wosonkhanitsa ndalama zilizonse kuchokera kwa inu, kupereka chitsimikizo chilichonse chotsutsana ndi kutaya ndalama, kupereka ntchito za zopeza ndalama, kapena kupereka malangizo aliwonse m'dzina lathu.
13. Maonetsetso ndi machitidwe oteteza (Warranties and indemnities)
13.1. Mukutsimikizira ndi kuwonetsa kwa ife kuti ndinu okha omwe muli ndi udindo wonse ndi wa inu nokha pokhudzana ndi kumaliza malonda aliwonse amene mulowa nawo kudzera pa akaunti yanu ndi ife.
13.2. Mukutsimikizira ndi kuwonetsa kwa ife kuti ndinu nokha amene muyang'anira mwayi wolowa mu akaunti yanu ndipo palibe ana osakwanitsa msinkhu kapena mbali zina zilizonse zimene zapatsidwa mwayi wolowa mu akaunti yanu.
13.3. Mumakhalabe ndi udindo wonse pazochitika zonse zogulitsidwa mu akaunti yanu, komanso pazochitika zonse za kadi ya ngongole kapena malipiro ena opangidwa kudzera mu Webusaiti kapena Mapulatifomu pa akaunti yanu. Mukuvomereza kutitetezera ku ndalama ndi kutaya ndalama kulikonse kwa mtundu uliwonse kumene tingapeze mwachindunji kapena mosachindunji chifukwa cha kulephera kwanu kuchita kapena kumaliza malonda aliwonse olowa nawo kudzera mu Webusaiti kapena Mapulatifomu.
13.4. Muli ndi udindo wotilipira ndalama ndi kutaya ndalama kulikonse kumene tingapeze kapena kunyamula chifukwa cha kulephera kwanu kutsatira zomwe mwayenera kuchita monga zafotokozedwa mu Mgwirizanowu. Izi zikuphatikizapo kutitetezera ku ndalama zilizonse zimene zichokera pa kukakamiza ufulu uliwonse wathu pansi pa Mgwirizanowu.
13.5. Timakana mwachindunji komanso momveka bwino chitsimikizo chilichonse kapena kuwonetsa, mowonekera kapena mosapita m'mbali, molingana ndi lamulo kapena mwanjira ina, kuphatikizapo chitsimikizo chilichonse chosaonekera chokhudzana ndi kukhala koyenera kwa malonda, kukwanira cholinga chapadera, ndi kusagwiridwa mwachinyengo, pokhudzana ndi Ntchito, Webusaiti, ndi Mapulatifomu.
13.6. Timapereka Ntchito, Webusaiti, ndi Mapulatifomu zathu monga “zilili” ndi “momwe zilipo” ndipo sitipereka chitsimikizo chilichonse choti zidzakhala zopanda zolakwika, kuti zolakwika zilizonse zidzakonzedwa, kapena kuti zilibe kusokonezedwa kulikonse kwa mbali yachitatu, monga ma hacker kapena zinthu zina zowononga zimene zichitika kunja kwa ulamuliro wathu.
13.7. Sitinenanso kuti Ntchito, Webusaiti, ndi Mapulatifomu athu zidzakhala zopezeka popanda kudula, kapena kuti ntchito yopanda zolakwika idzaperekedwa. Kutengera ndi Mfundo 14.1, sitidzakhala ndi udindo pa zotsatira za zolakwika kapena kudulidwa kulikonse ngati kumeneko.
14. Udindo
14.1. Palibe chilichonse mu Mgwirizanowu chimene chidzachepetsa kapena kuchotsa udindo wathu pa chinthu chilichonse chimene sichingachepetsedwe kapena kuchotsedwe ndi lamulo logwirizana.
14.2. Kutengera ndi Fundo 14.1, sitidzakhala ndi udindo kwa inu pa mgwirizano, cholakwa (tort), kapena mwa njira ina iliyonse (kuphatikizapo udindo wa kunyalanyaza) pa (a) kutayika kulikonse kwa bizinesi, ndalama zolowa, phindu, kapena ndalama zomwe mumayembekezera kusunga; (b) kuwonongeka kwa ndalama zogwiritsidwa ntchito pachabe, kuwonongeka, kapena kuwonongedwa kwa deta; (c) kutayika kwa mbiri yabwino kapena mbiri ya kampani; (d) kutayika kulikonse kosalunjika kapena kobwera chifukwa cha zina; kapena (e) zochita kapena zosachita za munthu wachitatu aliyense, pa nkhani iliyonse yomwe yachitika mwachindunji kapena mwachindunji kudzera mu Mgwirizano uwu.
14.3. Kutengera ndi Zifundo 14.1 ndi 14.2, tingakhale ndi udindo pa kutayika kwanu kokha ngati kutayikaku kwachitika chifukwa cha kunyalanyaza kwathu kwakukulu, kulakwa mwadala, ndi/kapena kuchenjerera, ndipo udindo wathu wonse pa inu pankhani ya madandaulo onse omwe achitika kapena okhudzana ndi Mgwirizano uwu (kuphatikizapo chifukwa cha kuphwanya mgwirizano, cholakwa, kunyalanyaza, pansi pa lamulo, kapena mwa njira ina) adzakhala wofanana ndi chiwerengero chonse cha ndalama zoyikidwa kuchotsa ndalama zotulutsidwa mu Wallet yanu pa tsiku limene chifukwa cha dandaulo chinayamba.
14.4. Kutengera ndi Fundo 14.1, pamene timapereka chidziwitso, nkhani, ndemanga za msika, kapena kafukufuku pa Webusaiti yathu kapena mu uthenga wina uliwonse, kuphatikizapo nyuzi leta, ngakhale timatenga njira zoyenera kuonetsetsa kulondola kwa chidziwitsochi, sitidzakhala ndi udindo pa kutayika kulikonse (kaya kolunjika kapena kosalunjika, kapena kaya kwachitika chifukwa cha kuphwanya mgwirizano, cholakwa, kunyalanyaza, pansi pa lamulo, kapena mwa njira ina) komwe mwavutika nako chifukwa cha kulakwika kulikonse kapena cholakwa mu chidziwitso choperekedwa kapena chifukwa chotenga kapena kusatenga mbali iliyonse potengera chidziwitsochi. Ngati mukufuna kugwiritsa ntchito chidziwitsochi kuti chikuthandizeni pa zisankho zanu za ndalama, mumatero pa chiwopsezo chanu chokha. Fundo iyi ikugwiranso ntchito mofanana ndi mayankho opangidwa ndi Amy – mumagwiritsa ntchito mayankho oterewa pa chiwopsezo chanu chokha ndipo simuyenera kudalira pa iwo monga maziko a chisankho chilichonse cha ndalama.
14.5. Kutengera ndi Fundo 14.1, sitidzakhala ndi udindo pa kutayika kulikonse, kuchedwa, kapena kulephera komwe kuchokera ku chipangizo chanu, bulauza, kulumikizana ndi intaneti, kapena Wallet iliyonse ya munthu wachitatu yomwe sikukwaniritsa zofunikira zomwe zafotokozedwa mu Fundo 4.2, kapena kuchokera ku kusagwirizana, kusakhoza kugwira ntchito, kapena kulephera kwa chitetezo kwa chipangizo choterocho, bulauza, kulumikizana, kapena Wallet ya munthu wachitatu yomwe ili kunja kwa ulamuliro wathu.
14.6. Kutengera ndi Fundo 14.1, sitidzakhala ndi udindo pa ndalama, kutayika, kapena kuwonongeka kulikonse komwe kwachitika chifukwa cha kuphwanya kwanu mgwirizano wa chilolezo cha munthu wachitatu, kuphatikizapo kugwiritsa ntchito kwa malonda kosaloledwa kwa zinthu, zitsanzo (charts), zida, kapena mapulogalamu omwe mwalowera kudzera mu kapena ogwiritsidwa ntchito mogwirizana ndi Mapulatifomu athu. Mukuvomereza kuti zinthu ndi mapulogalamu a munthu wachitatu oterewa amaperekedwa pogwiritsa ntchito payekha, pokhapokha ngati wopereka wa munthu wachitatuyo wavomereza mwalamulo pansi pa chilolezo chachindunji. Komanso, mapulogalamu onse ayenera kugwiritsidwa ntchito pa chiwopsezo chanu chokha. Sitidzakhala ndi udindo pa kutayika kulikonse kwa ndalama komwe kwachitika chifukwa chogwiritsa ntchito mapulogalamu a munthu wachitatu pa Mapulatifomu athu a Malonda.
15. Kuthetsa Mgwirizano
15.1. Mutha kuthetsa Mgwirizano uwu nthawi iliyonse podzitumizira chidziwitso (mogwirizana ndi Fundo 18). Mukatitumizira chidziwitso, muyenera kutseka malonda ena aliwonse omwe asanamalizidwe msanga momwe zingathere, ndipo, mwa njira iliyonse, pasanathe masiku makumi awiri ndi limodzi (21), pambuyo pake tili ndi ufulu wotseka malonda anu m'malo mwanu (pa mtengo wa msika wa nthawi imeneyo) musanatseke akaunti yanu ya Deriv mwamuyaya.
15.2. Tingathetse Mgwirizano uwu ndikutseka akaunti yanu ya Deriv nthawi iliyonse pokupatsani chidziwitso cha masiku makumi awiri ndi limodzi (21) (mogwirizana ndi Fundo 18). Titakupatsani chidziwitso, sitidzalandira malangizo atsopano alionse ochokera kwa inu. Muyenera kutseka malo aliwonse omwe sanatsekedwebe pasanathe masiku makumi awiri ndi limodzi (21) kuyambira tsiku la chidziwitsocho, pambuyo pake tili ndi ufulu wotseka malonda anu m'malo mwanu (pa mtengo wa msika wa nthawi imeneyo) musanatseke akaunti yanu ya Deriv mwamuyaya.
15.3. Tingathetse Mgwirizano uwu ndikutseka akaunti yanu ya Deriv nthawi iliyonse popanda chidziwitso choyambirira:
15.3.1. Ngati mwalephera kulipira ngongole zanu pamene zikuyenera kulipidwa kapena mwasanduka bankirapu kapena wosakhoza kulipira, monga tafotokozedwa pansi pa lamulo lililonse la bankirapu kapena kusakhoza kulipira;
15.3.2. Ngati wolandira ndalama (receiver), wofufuza (examiner), kapena woyang'anira (administrator) wasankhidwa pa gawo lonse kapena gawo lililonse la bizinesi yanu kapena katundu wanu kapena mwachotsedwa pa rejista ya makampani m'dera limene mudalembedwa kapena lamulo lapangidwa kapena chigamulo chaperekedwa chotsekera kampaniyo;
15.3.3. Ngati mwaphwanya mwaukulu mgwirizano uliwonse wa Mgwirizano uwu;
15.3.4. Ngati mwatinamizira mofunikira kapena chiganizo chilichonse chomwe mwatipatsa ndi chonama kapena chosokoneza munjira yofunikira pa nthawi yomwe chinaperekedwa;
15.3.5. Ngati mwalephera kupereka chidziwitso chilichonse chomwe tafunsa mogwirizana ndi Mgwirizano uwu;
15.3.6. Ngati tikukhulupirira moyenera kuti pali chiwopsezo cha chitetezo kapena cha malamulo poyendetsa Mgwirizano uwu ndi inu;
15.3.7. Pazifukwa zokhudzana ndi mfundo zathu zamkati;
15.3.8. Ngati tikufunika kutero ndi lamulo logwiritsidwa ntchito kapena ndi bungwe loyang'anira;
15.3.9. Monga tafotokozedwa mu Zifundo 5.3, 7.7, ndi 7.8 mu Mfundo zonse Zogwiritsira Ntchito; kapena
15.3.10. Monga mwafotokozedwa mu Trading Terms kapena Funds and Transfers Terms.
Ngati titheletsa Mgwirizano uwu mogwirizana ndi Fundo 15.3 iyi, tili ndi ufulu wotseka malonda anu m'malo mwanu (pa mtengo wa msika wa nthawi imeneyo) musanatseke akaunti yanu ya Deriv mwamuyaya.
15.4. Mgwirizano uwu ukathetsedwa:
15.4.1. Tili ndi ufulu wochotsa pa akaunti yanu ndalama zonse zimene mukutikongoza;
15.4.2. Tidzabwezera kwa inu mosazengereza ndalama zotsala zilizonse mu Wallet yanu pokutumizirani ndalamazo mwachindunji ku akaunti yanu ya banki kapena njira ina yolipirira yotsimikizika, kupatula ngati tili ndi ufulu wosunga ndalamazo malinga ndi Pangano ili kapena malamulo ogwira ntchito (mwachitsanzo, ngati tikukayikira kuti ndalamazo ndi zochokera ku zochita za umbanda); ndipo
15.4.3. Muyenera kusiya nthawi yomweyo kugwiritsa ntchito kapena kupeza mwayi wofikira pa Webusaiti, Ntchito, ndi Mapulatifomu, kuphatikizapo pulogalamu iliyonse ya gulu lachitatu yomwe ili mʼmenemo.
15.5. Kuthetsedwa kwa Pangano ili sikukhudza udindo kapena ufulu wina uliwonse wa mbali iliyonse wofikira kale pangano lisanathe.
15.6. Ndime zotsatirazi zipitilizabe kugwira ntchito pangano ili likatha: 1 (Chiyambi), 5 (Kudziwa Kasitomala Wanu), 10 (Akaunti Osagwiritsidwa Ntchito), 11 (Imfa kapena Kusowa Thandizo), 13 (Zitsimikizo ndi Chitetezo), 14 (Udindo), 15 (Kuthetsa Pangano), 16 (Ufulu wa Kampani Pazimene Idapanga), 17 (Zochitika Zopanda Chilichonse Chotha Kuchitika), 18 (Kulumikizana ndi Ife), 19 (Madandaulo), 20 (Lamulo Loyendetsera ndi Ulamuliro), ndi 21 (Zina).
16. Ufulu wa chuma chaluso (Intellectual property rights)
16.1. Mukuvomereza kuti ufulu wonse wa kampani pazimene idapanga pa Webusaiti ndi Mapulatifomu ndi wathu, wa makampani ogwirizana nafe, kapena wa amene atipatsa chilolezo, kuphatikizapo chidziwitso chonse chokhudzana, teknoloji, ndi zinthu zina, kuphatikizapo pulogalamu zonse, malingaliro, njira, maluso, mitundu, zitsanzo, njira zowerengera (algorithms), zinsinsi za malonda, njira, chidziwitso, zinthu, ma source code, kamangidwe, kayendedwe, kalongosoledwe, zithunzi, mawu, zojambula, zithunzi zofotokozera, deta, ndi luso lochita zinthu zomwe zili mʼmenemo, kusintha konse, kukonzanso, kuyeretsa, kupititsa patsogolo, ndi ntchito zopangidwa kuchokera pa izi, komanso zolembedwa zonse zogwirizana ndi mabuku ofotokozera ntchito.
16.2. Mukuvomereza kuti ufulu wa kampani pazimene idapanga pa Webusaiti ndi Mapulatifomu yathu umapatsidwa kwa inu ngati chilolezo (osati kugulitsidwa) kutengera Pangano ili lokha, ndipo kuti simuli ndi ufulu wina, udindo, kapena chidwi chilichonse pa ufulu wa kampani pazimene idapanga pa Webusaiti ndi Mapulatifomu.
16.3. Sikuyenera, pokhudzana ndi Webusaiti, Mapulatifomu, mbali iliyonse ya izi, ndi pulogalamu iliyonse ya gulu lachitatu yomwe ili mʼmenemo:
16.3.1. Kusanthula mwachinsinsi (reverse engineer), kuwononga kapena kuyesa njira zina zopezera source code, kupatulapo pamene lamulo limalola momveka bwino komanso kupatula pulogalamu iliyonse yomwe ili pagulu la open source;
16.3.2. Kukopera, kusintha, kapena kumasulira chinthu chilichonse mʼmenemo;
16.3.3. Kuchotsa zikwangwani zilizonse za umwini;
16.3.4. Kudumphira malire aliwonse aukadaulo kapena kuyatsa zinthu zina zomwe zazimitsidwa; kapena
16.3.5. Kugwiritsa ntchito zinthu izi pofuna kupanga zinthu kapena ntchito zomwe zingapikisane ndi izi.
16.4. Mukuvomereza kuti liwu lakuti “Deriv” ndi chizindikiro cha “Deriv” ndi zizindikiro zolembetsedwa za malonda.
16.5. Muyenera kupempha chilolezo chathu cholembedwa musanakopere kapena kugawira zinthu zathu zofalitsa pazinthu zosakhala za malonda, ndipo tidzapereka chilolezo chokhacho ngati kopi iliyonse ya chinthu icho ikhala yosasinthidwa.
16.6. Kuti mukopere kapena kugawire zinthu zathu pazinthu zamalonda kapena malipiro a mtundu uliwonse, muyenera (a) kupeza chilolezo chathu cholembedwa kaye ndipo (b) kuonetsetsa kuti makopi onse ali ndi chidziwitso chotsatira pamalo owonekera bwino: “Copyright Deriv 2026. All rights reserved”.
16.7. Chonde dziwani kuti ngati mwatilumikizana ndi malingaliro aliwonse okhudza kusintha ndi kukonza Webusaiti kapena Mapulatifomu athu, tingathe kupanga kusintha kutengera malingaliro anuwo, koma sitikakamizidwa kutero. Kusintha kapena kukonzanso kulikonse kuchitidwa pa Webusaiti kapena Mapulatifomu kutengera malingaliro anu kukhala kwathu komanso kwa amene atipatsa chilolezo pokhapokha.
17. Zochitika zopitirira mphamvu (Force majeure events)
17.1. Zochitika zopanda chilichonse chotha kuchitika (force majeure) ndi zochitika zomwe zili kunja kwa ulamuliro wa mbali iliyonse ndipo sizingadziwike mosavuta kale. Zitha kuphatikizapo:
17.1.1. Nkhondo iliyonse, zochita za boma kapena dziko, zochita za uchigawenga, moto, sitirike, chipolowe, chisokonezo cha anthu kapena zochita za mabungwe a antchito;
17.1.2. Masoka achilengedwe monga kusefukira kwa madzi, mphepo yamkuntho (tornado), zivomezi, ndi mphepo zamkuntho (hurricane);
17.1.3. Zovuta za thanzi la anthu zaufulu wadziko kapena zamayiko onse, matenda ofalikira, kapena matenda ofalikira padziko lonse;
17.1.4. Kuyimitsidwa, kutsekedwa, kapena kutengedwa ndi boma la msika wa masheya (exchange);
17.1.5. Chochita kapena malamulo opangidwa ndi boma kapena bungwe la mayiko ambiri kapena akuluakulu omwe ife (potengera zoyenera) timakhulupirira kuti amatilepheretsa kusunga msika wolinganiza, kapena kukhazikitsidwa kwa malire kapena mikhalidwe yosiyana ndi yachizolowezi ndi boma pa chinthu chilichonse ndi/kapena derivative yake pa Mapulatifomu athu;
17.1.6. Kulephera kwaukadaulo pakutumiza, kulumikizana, kapena zida za makompyuta, kulephera kwa magetsi, kapena kulephera kwa zida zamagetsi kapena zipangizo;
17.1.7. Kulephera kwa gulu lililonse lachitatu (kuphatikizapo wogulitsa, wopereka liquidity, broker wapakatikati, wothandizira, wosunga, msika wogulitsira, nyumba yoyeretsera, kapena bungwe loyang'anira) kuchita zomwe akuyenera kuchita kapena kutipatsa ntchito zawo;
17.1.8. Chochitika chomwe chimasokoneza msika kwambiri, kuphatikizapo kutseka malonda mwachangu m'msika winawake;
17.1.9. Kusintha kwakukulu (kaya kulipo kapena koyembekezeredwa moyenera) pa mtengo, kupezeka, kapena kufunika kwa chinthu chilichonse; kapena
17.1.10. Zochitika zina zosaneneratu, zosayembekezereka, ndi zosadziwika zomwe sizidalira chifuniro cha mbali zonse.
17.2. Sitidzakhala ndi udindo pa kuchedwa kapena kulephera kuchita zomwe tikuyenera kuchita malinga ndi Pangano ili pamlingo womwe zotsatira izi zimachokera ku chochitika cha force majeure.
17.3. Ngati tapeza kuti chochitika cha force majeure chilipo, tingathe, popanda kudziwitsa ndi nthawi iliyonse, potengera zoyenera, kutenga njira imodzi kapena zingapo mwa izi zotsatirazi:
17.3.1. Kusintha nthawi za malonda pa chochitika chilichonse chapadera;
17.3.2. Kuchepetsa leverage;
17.3.3. Kusintha zofunikira zanu za margin, zomwe zingatanthauze kuti muyenera kupereka margin yowonjezera;
17.3.4. Kuchepetsa kupezeka kwa malangizo omwe mungapereke pa malonda;
17.3.5. Kuchotsa malo onse otseguka a zinthu zomwe zakhudzidwa; kapena
17.3.6. Kutseka malo anu ena kapena onse otseguka pa mtengo womwe ife (potengera zoyenera) timaganiza kuti ndi woyenera.
17.4. Ngati titenga njira zilizonse mwa izi, malinga ndi Gawo 14.1, sitikhala ndi udindo kwa inu pa kutaika kulikonse.
18. Kulumikizana nafe
18.1. Mukhoza kulumikizana nafe kudzera pa online chat, WhatsApp, kapena Amy. Mudzapeza mabatani ofikira mwachangu pa Webusaiti yathu. Amy ndi dongosolo lodziyendetsa lomwe limapezeka kwa mafunso othandiza ambiri — ngati mukufuna kulankhula ndi membala wa gulu lathu, mukhoza kupempha agent wamoyo nthawi iliyonse.
18.2. Tili odzipereka kuthetsa funso lanu mwachangu kwambiri momwe tingathe ndipo timayamikira kuleza mtima kwanu pokupatsa nthawi yothetsa nkhaniyi.
18.3. Ngati sitingathe kuthetsa funso lanu kapena mukumva kuti yankho lathu silikukwaniritsa, mukhoza kutumiza dandaulo lalamulo kwa ife potsatira njira yofotokozedwa mu Gawo 19 (Madandaulo) pansipa.
18.4. Ndi udindo wanu kuonetsetsa kuti mungathe kulandira ma imelo omwe timakutumizirani.
18.5. Chidziwitso kapena uthenga uliwonse wofunikira kapena wololedwa kuperekedwa pansi pa Mgwirizano uwu uyenera kukhala m'malemba ndipo udzatengedwa kuti waperekedwa, wafikitsidwa, komanso walandiridwa moyenera pamene wafikitsidwa pa adiresi ya imelo ya wolandirayo. Pazolinga za ndime iyi, “Business Days” amatanthauza masiku a ntchito m'dziko limene talembetsedwa (onani Ndime 1.1). Chidziwitso chilichonse chotumizidwa pa imelo chidzatengedwa kuti chalandiridwa pa Tsiku Lotsatira la Ntchito pambuyo pa tsiku lomwe chatumizidwa. Ngati tsiku limene chidziwitso chimatengedwa kuti chalandiridwa silili Tsiku la Ntchito, pamenepo chidziwitsochi chidzatengedwa kuti chalandiridwa pa Tsiku Lotsatira la Ntchito.
19. Madandaulo
19.1. Timadzipereka kuonetsetsa kuti madandaulo akuthetsedwa mwachangu komanso mwachilungamo.
19.2. Ngati mukufuna kupereka dandaulo lokhudza Ntchito zathu, mungatero mwa kutumiza tsatanetsatane ndi umboni wokhudzana ndi dandaulo lanu kwa ife pa complaints@deriv.com. Tidzatsimikizira kulandira kwa dandaulo lanu kudzera pa imelo, kufufuza dandaulo lanu, ndi kukutumizirani yankho lomaliza m'masiku khumi ndi asanu (15) a Ntchito kuyambira tsiku limene dandaulo lalandiridwa. Kuti mudziwe zambiri, chonde werengani Mfundo zathu za Madandaulo.
20. Malamulo oyendetsera ndi ulamuliro wazamalamulo
20.1. Pangano ili ndi mikangano iliyonse yomwe ingabwere kuchokera, yokhudzana nalo, kapena yokhudza, kutanthauzira kwa Pangano ili (kuphatikizapo mikangano yomwe siyochokera pa pangano) idzayendetsedwa ndi malamulo a dziko la kampani imene mwapangana nayo mgwirizano, monga tsatanetsatane uwu:
20.1.1. Deriv (BVI) Ltd: British Virgin Islands;
20.1.2. Deriv Investments (Cayman) Limited: Cayman Islands;
20.1.3. Deriv (Mauritius) Ltd: Mauritius;
20.1.4. Deriv (V) Ltd: Vanuatu;
20.1.5. Deriv (FX) Ltd: Federal Territory of Labuan (Malaysia);
20.1.6. Deriv Solutions (Panama) SA: Panama;
20.1.7. Deriv Capital International Ltd: Samoa; kapena
20.1.8. Deriv (SVG) LLC: Saint Vincent and the Grenadines.
21. Zina zosiyanasiyana
21.1. Pangano ili limapanga mgwirizano wonse pakati pa inu ndi ife ndipo limalowa m'malo mwa mgwirizano onse am'mbuyo, malonjezo, matsimikizo, ndi zonena (kaya zolembedwa kapena zoyankhulidwa) zokhudzana ndi nkhani yomweyi.
21.2. Ngati chigawo chilichonse cha Pangano ili chipezeka kuti ndi chosavomerezeka kapena chosagwiritsika ntchito ndi bwalo lamilandu lililonse kapena bungwe loyang'anira lokhala ndi ulamuliro woyenera, kusavomerezeka kapena kusagwiritsika ntchito kumeneko sikudzakhudza zigawo zina za Pangano ili, zomwe zidzapitirizabe kugwira ntchito mokwanira.
21.3. Ngati tilephera kukakamiza kuti muchite udindo wanu uliwonse motsatira Pangano ili, kapena ngati sitikakamiza ufulu wathu kwa inu, kapena ngati tichedwa kutero, zimenezo sizitanthauza kuti takhululukira ufulu wathu kwa inu ndipo sizitanthauza kuti simuyenera kutsatira maudindo amenewo. Ngati tikhululukira kulephera kwanu, tidzatero mwalembedwa kokha, ndipo zimenezo sizitanthauza kuti tidzakhululukiranso mwachizolowezi kulephera kulikonse mtsogolo.
21.4. Tingathe kupereka ufulu wathu uliwonse kapena wonse motsatira Pangano ili kwa chipani china chachitatu.
21.5. Simuyenera kupereka ufulu wanu uliwonse kapena wonse motsatira Pangano ili kwa chipani china chachitatu popanda chilolezo chathu cholembedwa kaye.
