Chikalatachi chikufotokoza mawu ndi zinthu zofunika zokhudza ndalama zanu ndi kutumiza ndalama, zopempha zanu za chargeback ndi retrieval, mphotho zomwe tingakupatseni, komanso ntchito za Deriv P2P. Ndi gawo la mgwirizano pakati panu ndi Deriv ndipo muyenera kuziwerenga pamodzi ndi Mawu Onse Ogwiritsira Ntchito a makasitomala ("Mawu Onse"). Mawu alionse omasuliridwa ogwiritsidwa ntchito mu mawu a ndalama ndi kutumiza ndalama awa adzakhala ndi tanthauzo lomwe laperekedwa mu Mawu Onse.
1. Malamulo ndi zoletsa
1.1. Simuyenera kugwiritsa ntchito Wallet yanu ngati njira ya banki. Ikani ndalama mu Wallet yanu ngati muli ndi cholinga chochita malonda.
1.2. Simuyenera kuika ndi kutenga ndalama popanda kuchita malonda ofanana ndi ndalama zoikidwa ndi zotengedwa. Ngati muchita izi, tingasinthe akaunti yanu popanda chidziwitso kuti tibwezeretse zowonongeka zina zomwe zachitika, ndipo mwa kuganiza kwathu, tingaimitse kapena kutseka akaunti yanu. Kuti pasapezeke kukayikira, ufulu wathu pansi pa Gawo 1.2 ili sudzaletsa Ndalama iliyonse yoperekedwa pansi pa Gawo 2.10 la Malamulo Ambiri, ndipo Ndalama iliyonse yotero sichithandizo ponena za kuphwanya Gawo ili.
1.3. Tili ndi ufulu wokana ma payout anu popanda chidziwitso.
1.4. Sitidzalipira chiwongola dzanja pa ndalama iliyonse imene mwayikha kwa ife.
1.5. Muyenera kusunga Ndalama Zotsala za Wallet yanu pansi pa muyeso wapamwamba wa ndalama za Wallet. Muyenera kuchotsa ndalama kuti mupewe kupitirira muyeso wa Wallet yanu.
1.6. Akaunti yanu ya Deriv ikhoza kukhala ndi muyeso pa:
1.6.1. Kuchuluka kapena kukula kwa ma transaction amene mukhoza kuchita okhudzana ndi akaunti yanu; ndipo/kapena
1.6.2. Kuchuluka kapena mtengo wa ndalama kapena zinthu (kuphatikizapo zinthu za mu intaneti/virtual assets) zimene mukhoza kutumiza mu kapena kuchotsa mu akaunti yanu,
nthawi iliyonse pa nthawi yoperekedwa (mwachitsanzo, tsiku ndi tsiku). Muyeso uliwonse wogwira ntchito umawonetsedwa mu akaunti yanu ya Deriv.
1.7. Timasunga ufulu wosintha muyeso uliwonse wa transaction umene ugwira ntchito pa akaunti yanu nthawi iliyonse monga mwa chidziwitso chathu chokwanira.
1.8. Sitidzagwiritsa ntchito ndalama zomwe zili mu Wallet yanu m'malo mwanu nthawi zonse.
1.9. Ndinu nokha amene muli ndi udindo ndi mphamvu pa ndalama zilizonse zimene mumayika ndi kuchotsa mu Wallet yanu.
1.10. Mukhoza kugwiritsa ntchito njira iliyonse ya kulipirira yomwe ilipo kuti muyike ndalama mu Wallet yanu. Sitili ogwirizana ndi opereka njira zolipirira izi.
1.11. Muyenera kupempha kuchotsa ndalama pogwiritsa ntchito njira yomweyo yolipirira imene munagwiritsa ntchito poyika ndalama.
1.12. Njira zolipirira zomwe zilipo zitha kusintha nthawi iliyonse. Malamulo ogwiritsira ntchito njira zolipirira angathenso kusintha. Ndi udindo wanu kudziwa njira zolipirira zomwe zilipo kwa inu komanso malamulo awo ogwiritsira ntchito.
1.13. Ngati mugwiritsa ntchito opereka ntchito wina aliyense wachitatu pa chinthu chilichonse, kuphatikizapo, koma osati kokhako, kuyika kapena kuchotsa ndalama, udindo wotsimikizira chitetezo cha akaunti yanu udzakhala wanu nokha.
1.14. Mutha kutumiza ndalama pakati pa ndalama zosiyanasiyana mu Wallet yanu. Chonde dziwani kuti kusintha kwa akaunti yanu mokomera ife kungagwiritsidwe ntchito pa kutumiza pakati pa ndalama zosiyanasiyana. Kusintha koteroko kumapanga Charge monga momwe kwafotokozedwera mu Ndime 2.10 ya Mawu Onse.
1.15. Mitengo yosinthanitsira ndalama (exchange rates) imene imagwiritsidwa ntchito pa ma transaction imatsimikizidwa ndi opereka ntchito achitatu monga mitengo ya msika yomwe ikugwira ntchito pa nthawi ya transaction ndipo ikhoza kusintha nthawi ndi nthawi. Mitengo imeneyi imachokera ku ndalama yakwanuko kapena ndalama imene mwasankha mu Wallet yanu.
1.16. Mukhoza kutumiza ndalama pakati pa Wallet zanu ndi akaunti zanu zamalonda.
1.17. Mtengo wa portfolio yanu, wowonetsedwa mu USD, ndi woyerekeza basi. Umaimira chiwerengero cha Ndalama Zotsala za Wallet yanu ndi mtengo wapano wamsika wa malo anu otseguka, wosinthidwa kukhala USD pa mtengo wamsika umene ukugwira ntchito.
1.18. Simuyenera kugawana njira iliyonse yanu yolipirira ndi kasitomala wina. Timasunga ufulu wotseka, kuletsa, kapena kuimitsa akaunti yanu ngati mwagawana njira iliyonse yanu yolipirira ndi kasitomala wina.
1.19. Simuyenera konse kutenga ngongole kuti muyike ndalama mu akaunti yanu.
1.20. Muyenera kutsatira malamulo aliwonse a ndalama, kusinthanitsa ndalama, kapena kuwongolera ndalama mu dziko lanu.
1.21. Kuika ndalama za virtual asset
1.21.1. Mukhoza kuyika zinthu za mu intaneti (virtual assets) zogwirizana pa adiresi yapadera yoyikira ndalama imene timapereka pa cholinga chimenechi.
1.21.1.1. Kupyola njira yokhazikika ya pa cashier (kuyambitsa, kusamutsa, kapena kumaliza kuyika ndalama molunjika ku adilesi ya wopereka ntchito zolipirira wa chitatu (PSP) kapena ku chikwama (wallet) cha Kampani kunja kwa, kapena mwa kudumpha, njira yokhazikika ya malonda yoperekedwa mkati mwa pulatifomu yogwiritsidwa ndi ogwiritsa ntchito) kumaonedwa ngati kuphwanya mawu ano.
1.21.1.2. Ngati pachitika malonda operekedwa popyola cashier (monga tafotokozera mu Chigawo 1.21.1.1), timasungabe ufulu, mwa kuganizira kwathu tokha, kokana kuika ndalama mu akaunti yanu kapena kuyika zokhazo titatsimikiza za komwe ndalamazo zachokera komanso eni ake. Kupereka umboni wachinyengo, wobwerezedwa, wogawidwa, kapena wogwiritsidwa ntchito kachiwiri wa kusamutsa ndalama kapena ma transaction hashes — kaya pa akaunti imodzi kapena pa maakaunti angapo — ndiko kuphwanya Mawu Ano. Ngati izi zichitika, timasungabe ufulu wotseka maakaunti onse ogwirizana nawo, kuletsa kupeza mwayi wina uliwonse, ndi kuchotsa ndalama zotsala kapena zopempha zotulutsa ndalama zomwe zikuyembekezera, popanda kudziwitsa poyamba.
1.21.2. Ndi udindo wanu wokha kugwiritsa ntchito adilesi yolondola yoyikapo ndalama komanso network yolondola ya blockchain. Kutumiza zinthu ku adilesi yolakwika kapena pa network yosathandizidwa (malonda a cross-chain) kudzabweretsa kutayika kwamuyaya kwa zinthuzo, ndipo sitidzakhala ndi udindo pa kutayika koteroko.
1.21.3. Zina mwa zomwe zingachititse kutayika pa kuyika ndalama za virtual asset zikuphatikizapo:
1.21.3.1. Malonda a pa network yolakwika (kugwiritsa ntchito network yosagwirizana ndi malondawo);
1.21.3.2. Zolakwika pa kusankha smart contract (zolakwika pa kusankha kapena kugwiritsa ntchito ma smart contracts); kapena
1.21.3.3. Kulipira kochepera (kuyambitsa kuyika ndalama koma kusamutsa ndalama zochepera zofunikira).
1.21.4. Zoopsa izi zimachokera ku mmene teknoloji ya blockchain imagwirira ntchito komanso ku ntchito za makampani achitatu amene amagwira malondawa. Popeza timapereka ntchito zamalonda a virtual asset kudzera mwa makampani achitatu, sitingathe kuyang'anira kapena kuthandiza kubwezeretsa ndalama zotayika m'mikhalidwe yotere. Ndi udindo wanu kuyang'ana mosamala zonse za malondawo musanaike ndalama. Ngati pachitika kuyika ndalama kwa cross-chain, timasungabe ufulu wokupemphani kuti mutilipire pa kutayika kulikonse ngati tisankha kuyesa kubwezeretsa ndalamazo.
1.21.5. Ndalama zanu zoikidwa zidzaikidwa mu akaunti yanu zikangolandira chiwerengero chofunikira cha matsimikizo a network.
1.21.6. Tidzayang'anira malonda a ndalama zoikidwa, kuphatikizapo kugwiritsa ntchito kuwunika kwa blockchain kochokera ku makampani achitatu ("KYT Screening"). Timasungabe ufulu wokana ndalama zoikidwa zochokera ku ma adilesi omwe aonedwa kuti ali kunja kwa muyeso wathu wovomerezeka wa chiwopsezo.
1.22. Kutulutsa ndalama za virtual asset
1.22.1. Mutha kupempha kutulutsa ndalama za virtual asset zothandizidwa kupita ku adilesi ya chikwama (wallet) chakunja chovomerezeka.
1.22.2. Ndi udindo wanu wokha kuonetsetsa kuti adilesi yotulutsira ndalama yomwe mwapereka ndi yolondola komanso yogwirizana ndi network yofunikira. Sitidzakhala ndi udindo pa kutayika kulikonse kochokera ku kutulutsa ndalama ku adilesi yolakwika kapena yosagwirizana.
1.22.3. Kutulutsa ndalama kumakhala pansi pa kuwunika kwa chitetezo komanso mfundo zathu zotsutsana ndi kuchapa ndalama zoipa, kuphatikizapo kuyang'anira malonda pogwiritsa ntchito KYT Screening. Timasungabe ufulu wokana kutulutsa ndalama ku maadilesi omwe aonedwa kuti ali kunja kwa muyeso wathu wovomerezeka wa chiwopsezo.
1.22.4. Muli ndi udindo wolipira ndalama zilizonse zoyenera za network (mwachitsanzo, ndalama zotumikira, ndalama zokonzera ntchito, kapena ndalama zotulutsira ndalama, monga zidzafotokozedwera pa Platform). Timasungira ufulu wosintha akaunti yanu pa ntchito zotulutsa ndalama za virtual asset kuti zigwirizane ndi momwe network iliri pa nthawi yotulutsa ndalamayo. Izi n'zowonjezera, ndipo n'zosiyana, ndi Ndalama iliyonse yofotokozedwa pa Chigawo 2.10 cha Mawu Onse Ogwirizana.
1.22.5. Nthawi yomwe ndalama zotulutsidwa zidzaonekere mu chikwama (wallet) chanu idzadalira nthawi zokonzekera za network ya blockchain yogwirizana.
1.23. Kuchedwa kowonetsera ndalama zoyikidwa kapena kuchotsedwa mu akaunti yanu kungachitike chifukwa cha mavuto aukadaulo kapena zochitika zina zosayembekezereka zomwe sitiyenera kuzivomereza. Zochita zina za malonda zingafune nthawi yowonjezera yokonza, kuphatikizapo zomwe zaperekedwa kunja kwa nthawi yoyenera yantchito. Ngati mukukumana ndi kuchedwa koteroko kapena mavuto aukadaulo, lumikizanani ndi gulu lathu lothandizira kudzera pa live chat kuti mupeze thandizo.
1.24. Mukuvomereza kuti, pa kutulutsa ndalama kochitidwa kudzera pa kadi kapena kusamutsa ndalama ku banki, nthawi yomwe ndalamazo zidzaonekere mu akaunti yanu idzadalira nthawi zokonzekera za banki lanu. Pa kutulutsa ndalama za cryptocurrency, nthawi yomwe ndalamazo zidzaonekere mu chikwama (wallet) chanu idzadalira nthawi zokonzekera za blockchain yogwirizana.
2. Mphotho ndi zolimbikitsa
2.1. Tingathe, mwa kuganizira kwathu tokha, kupereka mabonasi kapena zolimbikitsa zina za malonzi kwa makasitomala oyenerera. Kuyenerera kungakhale kochepetsedwa ndi dziko, mkhalidwe wa akaunti, njira yopezera kasitomala, mkhalidwe wotsimikizika, njira yolipirira, kuchuluka kwa ndalama zoyikidwa, zochitika za malonda, kapena mulingo wina uliwonse womwe tingasankhe.
2.2. Mabonasi si a aliyense ndipo angaperekedwe kwa nthawi yochepa chabe. Tingasinthe, kuimitsa, kapena kuchotsa bonasi iliyonse nthawi ina iliyonse.
2.3. Pokhapokha ngati zanenedwa mwanjira ina mu Mawu a Malonzi ogwiritsidwa ntchito, ndalama za bonasi zimaikidwa mu Chikwama (Wallet) chanu.
2.4. Ndalama za bonasi sizingatulutsidwe. Kutulutsa ndalama kungachepetsedwe mpaka mutakwaniritsa zofunikira zomwe zafotokozedwa mu Mawu a Malonzi ogwiritsidwa ntchito.
2.5. Zofunikira za bonasi zingaphatikizepo zofunikira za kuchuluka kwa malonda. Tidzafotokoza mmene kuchuluka kwa malonda kumawerengedwera mu Mawu a Malonzi, ndipo tingapewe malonda omwe timaona momveka bwino kuti ndi ochita nkhanza, ofanana, kapena omwe cholinga chawo chachikulu ndi kukwaniritsa zofunikirazo.
2.6. Ngati tikukayikira moyenera za nkhanza, khalidwe loletsedwa, kapena kuphwanya Mgwirizano, tingachotse bonasi, kupangitsa kuti phindu lokhudzana nazo likhale lopanda ntchito, kuletsa kutulutsa ndalama, ndi kutenga chilichonse chilolezedwa pansi pa Mgwirizano.
3. Mfundo za kubwezera ndalama
3.1. Timapereka njira zingapo zamalonda ndi akampani oyendetsa malipiro kuti mugwiritse ntchito pochita malipiro pa intaneti. Mudzalipidwa pa nthawi yomwe mukuchita malondawo, kapena patangopita nthawi pang'ono. Mukuvomereza kuti mulipira malonda onse amene mukugula kudzera mu njira iliyonse yamalonda kapena akampani oyendetsa malipiro omwe alipo.
3.2. Malonda onse ogulitsidwa ndi otsiriza. Sitibwezera mtengo wolipiridwa pokalowa mu malonda ngati malondawo achitika.
3.3. Chifukwa cha mkhalidwe wosasinthika wa ma transaction a blockchain, sitipereka kubwezera ndalama pa ma transaction a virtual asset omwe achitika. Izi zikugwiranso ntchito kuwonjezera pa Mfundo 3.2, mosasamala kanthu ngati transaction-yo ikuwerengedwa ngati "malonda" malinga ndi cholinga cha Mgwirizanowu.
3.4. Ngati malonda sanathenso kupezeka pambuyo poti transaction yachitika koma malondawo asanachitike, mungathe kupempha kuti mubwezeredwe mtengo wolipiridwa. Timasunga ufulu wovomereza kapena kukana pempho lanu pambuyo pofufuza nkhani yanu.
3.5. Ngati mavuto a ukadaulo alepheretsa kuchitika kwa malonda, mwachitsanzo, ngati pali kusokonezeka pa data feeds komwe sitingathe kukonza mosavuta, timasunga ufulu wobwezera ndalama kapena kusintha malondawo. Pa ma transaction a virtual asset, ufuluwu ukugwira ntchito pokhapokha ngati transaction-yo isanatsimikizidwe pa network ya blockchain yokhudzidwa; transaction ikangotsimikizidwa, siyingasinthidwenso, ndipo Mfundo 3.3 ikugwira ntchito.
3.6. Pempho lililonse lobwezera ndalama zoyikidwa pa ma akaunti ogwira ntchito lidzakanidwa mwachizolowezi. Ngati takhala tatseka, kuletsa, kapena kuyimitsa akaunti yanu pa chifukwa chilichonse, mungathe kupempha kuti mubwezeredwe ndalama zanu zoyikidwa. Timasunga ufulu wovomereza kapena kukana pempho lanu pambuyo pofufuza nkhani yanu.
4. Kubwezedwa kwa Ndalama (Chargebacks)
4.1. Ngati muyika ndalama kudzera pa khadi la credit kapena debit, mukuvomereza kuti mulumikizane nafe kudzera pa live chat musanachite chargeback kapena pempho lobweza ndalama kuti tiyese kukubwezerani ndalama.
4.2. Ngati pali chidziwitso cha chargeback, chenjezo la chinyengo, kapena pempho lobweza ndalama lochokera kwa wochititsa malipiro anu, timasunga ufulu wothetsa Mgwirizanowu popanda chidziwitso choyambirira.
4.3. Ndinu okha omwe muli ndi udindo wotipatsa malipiro chifukwa cha kutayika kulikonse komwe tingakumane nako chifukwa cha chidziwitso cha chargeback, chenjezo la chinyengo, kapena pempho lobweza ndalama. Muyenera kuchita izi tisanachotse malire aliwonse omwe aikidwa pa akaunti yanu.
4.4. Timasunga ufulu wosunga kwakanthawi gawo kapena ndalama zonse za akaunti yanu kwa masiku 180 ngati tilandira chidziwitso cha chargeback, chenjezo la chinyengo, kapena pempho lobweza ndalama lokhudzana ndi akaunti yanu. Kusungaku kumapatsa nthawi yofufuza ma transaction onse, ndipo kumatetezanso Deriv ku chiwopsezo cha ndalama cha ma chargeback ena omwe angayambitsidwe ndi eni makhadi kudzera m'mabanki awo panthawiyi.
5. Deriv P2P
5.1. Ma Ads
5.1.1. Muli ololedwa kuyika zotsatsa za Deriv P2P pokhapokha tatakuvomerezani kale molingana ndi mfundo yathu ya “Dziwani Mtengatenga” (onani Mawu Onse Ogwiritsira Ntchito kuti mudziwe zambiri).
5.1.2. Tili ndi ufulu wochepetsa chiwerengero cha ma ad omwe mumayika pa pulatifomu yathu kapena kuchotsa ma ad anu, mwachitsanzo, pamene pali kukayikira kwa khalidwe loipa kapena chinyengo, komanso pa nkhani zina zilizonse zomwe timaona kuti ndizofunika.
5.1.3. Timasunga ufulu, pokhapokha pa chiganizo chathu tokha, wosintha, kuchotsa, kapena kupereka kwa wina dzina lililonse la wogwiritsa ntchito (nickname) lomwe limagwiritsidwa ntchito pa Deriv P2P ngati likutsutsana ndi mfundo zathu kapena mayina a ogwiritsa ntchito ena, kapena ngati tikuona kuti lingayambitse chisokonezo, kudzitengera ngati wina, kapena kugwiritsidwa ntchito mosayenera.
5.1.4. Mukayika ma ad, tikukulangizani kuti mukhalebe ogwira ntchito ndi opezeka kuti muthe kuyankha ma oda omwe aikidwa pokumbukira ma ad anu; mukapanda kutero, mkangano uliwonse wokhudzana ndi transaction-yo ungathetsedwe motsutsana nanu. Tikukulangizani mwamphamvu kuti muimitse ma ad anu (kuwapangitsa kuti asaonekere kwakanthawi) pamene zinthu zingakulepheretseni kuyankha ma oda pa nthawi.
5.1.5. Simuloledwa kuyika ma ad ofanana (mwachitsanzo, kugwiritsa ntchito tsatanetsatane wofanana pa dziko lomwelo).
5.1.6. Timasunga ufulu wosiya ad yanu kugwira ntchito ngati palibe oda amene aikidwa pokumbukira izo mkati mwa maola 72.
5.1.7. Timasunga ufulu wochotsa ad yanu yosagwira ntchito pambuyo pa masiku 90 opanda ntchito iliyonse.
5.2. Ma Oda
5.2.1. Poyika oda, mukupanga mgwirizano wokakamiza ndi wogulitsa/wotsatsa, ndipo mukuvomereza ndi kudzimanga nokha ku mawu ndi mikhalidwe ya transaction monga momwe yanenedwera mu ad.
5.2.2. Mumamvetsetsa kuti muyenera kukhala achangu komanso wokonzeka kuyankha panthawi yonse ya ndalama yosinthanitsa pamene mwaika oda.
5.3. Ma Transaction
5.3.1. Mukuvomereza kuti pa magawo onse a ndalama yosinthanitsa, mukuchita malonda ndi wogwiritsa ntchito Deriv P2P wina, ndipo ife timangopereka ntchito zaukadaulo, osati ngati mbali yomwe ikuchita nawo malondawo. Choncho, ngati pali mkangano kapena mkangano wotheka wochokera ku ndalama iliyonse yosinthanitsa kapena wokhudzana ndi ndalama iliyonse yosinthanitsa, sitidzakhala ndi udindo kwa inu, kwa wogwiritsa ntchito winayo, kapena kwa munthu wina aliyense.
5.3.2. Tidzatenga njira zoyenera kuti tithandizire kuchitika kwa ndalama zonse zosinthanitsa zothandizidwa ndi Deriv P2P. Komabe, nthawi zina, chifukwa cha zifukwa zomwe sizili mu ulamuliro wathu, kuphatikizapo kulephera kwa mapulogalamu, zida zamakina, ndi kulumikizana kwa intaneti, ndalama yosinthanitsa imene mwapempha singachitike bwinobwino. Mukuvomereza kuti, mpaka pamlingo wokwanira wovomerezeka malinga ndi lamulo, sitili ndi udindo uliwonse pa ndalama zosinthanitsa zomwe zalephera.
5.3.3. Ndinu nokha mumene muli ndi udindo wooneetsetsa kuti ndalama iliyonse yosinthanitsa imene yachitika yafika pa akaunti yolondola. Timalimbikitsa kwambiri kuti mutsimikizire zambiri zolondola za akaunti ndi munthu amene mukuchita naye malondawo ndikufufuza nokha musanayambe kapena musanapemphe ndalama iliyonse yosinthanitsa. Mpaka pamlingo wokwanira wovomerezeka malinga ndi lamulo, sitidzakhala ndi udindo pa kutaika kulikonse kochokera ku ndalama yosinthanitsa yomwe yafika pa akaunti yolakwika, kupatulapo ngati (a) yachitidwa ndi ife mkati mwa Deriv P2P, ndipo (b) ife talephera kugwiritsa ntchito zambiri za akaunti zomwe mbali zonse ziwiri zatipatsa.
5.3.4. Zambiri zomwe wogulitsa wafotokoza mu chiwonetsero chake kapena oda yake zidzakhala zomangiriza ndipo zidzatsogolera ndalama yosinthanitsayo. Ndalama yosinthanitsa ikangoyamba, zambirizi zimakhala zomaliza ndipo sizingasinthidwenso, kukonzedwanso, kapena kusiyanitsidwanso mwanjira iliyonse. Wogula ndi wogulitsa sayenera kupempha kapena kuvomereza kusintha kulikonse ku zambiri zomwe zavomerezedwa zomwe zikuwonetsedwa pa chiwonetsero cha ndalama yosinthanitsayo, ndipo sitidzakhala ndi udindo wotsatira kapena kulemekeza kusintha kulikonse.
5.3.5. Zambiri zilizonse, kuphatikizapo zambiri za kulumikizana ndi za akaunti, zomwe mumapereka kwa munthu amene mukuchita naye malonda pa gawo lililonse la ndalama yosinthanitsa kudzera mu chiwonetsero, oda, kapena chat yophatikizidwa, nthawi zonse ziyenera kukhala zolondola komanso zaposachedwapa. Ngati zambiri zilizonse zomwe mwapereka kwa munthu amene mukuchita naye malonda zipezeka kuti sizolondola kapena zabodza, mkangano uliwonse wokhudzana ndi ndalama yosinthanitsayo ungathetsedwe motsutsana ndi inu. Ngati tili ndi chifukwa chokhulupirira kuti mwapereka mwadala zambiri zabodza kwa munthu amene mukuchita naye malonda, timasungabe ufulu wotenga njira motsutsana ndi inu, monga kuletsa, kuimitsa, kapena kuthetsa kugwiritsa ntchito kwanu ntchito zathu zonse.
5.3.6. Tikhoza kutseka oda kwa masiku makumi atatu (30) okha ngati wogula atsimikizira kuti gawo lake la ndalama yosinthanitsa lakwaniritsidwa, koma wogulitsa satsimikizira chimodzimodzi, ndipo ndalama yosinthanitsayo yatha nthawi. Pa mkhalidwe woterewu, wogula ndi wogulitsa onse adzadziwitsidwa nthawi yomweyo akatha nthawi ndipo adzakhala ndi ufulu wokweza mkangano.
5.3.7. Ndalama iliyonse yoikidwa mu Wallet yanu kudzera mu Deriv P2P ingangotulutsidwa kokha kudzera mu Deriv P2P.
5.3.8. Mukuvomereza kuti tidzachotsa mwachizolowezi mauthenga ndi zokutira zomwe zasinthanitsidwa kudzera mu bokosi la chat la Deriv P2P pambuyo pa miyezi isanu ndi umodzi (6). Izi zikuphatikizapo mauthenga onse a zilembo, mafayilo, zithunzi, zikalata, ndi deta ina iliyonse yogawidwa mkati mwa bokosi la chat. Timalimbikitsa kuti musunge zambiri kapena mafayilo ofunika pakompyuta yanu chilengezo cha miyezi isanu ndi umodzi (6) chisanathe.
5.3.9. Ma transaction odzera mu Deriv P2P kapena Payment Agent angakhale ndi kusintha kwa kusamutsa ndalama kapena Ndalama ina, monga kufotokozedwa pa Chigawo 2.10 cha Mawu Onse Ogwirizana.
5.3.10. Timasungabe ufulu, pa chiganizo chathu chokha, kuti nthawi ndi nthawi tiyang'anitsitse ndalama zosinthanitsa za Deriv P2P zomwe zamalizidwa, pofuna kutsimikizira kuvomerezeka kwake, kuonetsetsa kutsatira malamulo oyenerera, malangizo, ndi mfundo zamkati, komanso kusunga ukhwimu wa pulatifomu. Monga gawo la kuyang'anitsitsa koteroko, tingapemphe ogwiritsa ntchito kuti apereke umboni kapena zikalata zokhudzana ndi ndalama yosinthanitsa, kuphatikizapo koma osati kokhako, umboni wolipira, umboni wosamutsa, zolemba za banki kapena wallet, ndi mauthenga okhudzana nawo. Mukuvomereza kugwirizana msanga komanso mokwanira ndi pempho lililonse loterolo. Kuyang'anitsitsa ndi mapempho oterowo angapangidwe nthawi iliyonse, kuphatikizapo pamene palibe mkangano, dandaulo, kapena chargeback yokhudzana ndi ndalama yosinthanitsayo.
5.3.11. Maudindo a wogulitsa
5.3.11.1. Kaya mukugulitsa poika zisonyezo kapena kuika oda, muli ndi maudindo awa:
5.3.11.1.1. Chisonyezo chikangoikidwa, mawu ake amakhala omangiriza ndipo sangasinthidwe, kukonzedwanso, kapena kusiyanitsidwa. Ndi udindo wanu kuonetsetsa kuti zambiri zomwe mwaika mu chisonyezocho ndi zolondola.
5.3.11.1.2. Muyenera kupereka zambiri zolondola komanso zaposachedwapa kwa wogula nthawi zonse, kuphatikizapo koma osati kokhako, zambiri za akaunti, zambiri za kulumikizana, ndi umboni wina uliwonse wa chizindikiritso chimene wogula apempha, kaya mu chisonyezo chomwe mwaika, oda yomwe mwaika, kapena mu chat yomwe muli nayo ndi wogula pa pulatifomu yathu kapena kunja kwake. Kupereka zambiri zosalondola kapena zakale kumatengedwa ngati kuphwanya mgwirizano uwu. Mikangano idzathetsedwa motsutsana ndi inu ngati muphatikizapo zambiri za akaunti zosalondola kapena zakale. Ngati tili ndi chifukwa chokhulupirira kuti mwapereka mwadala zambiri za akaunti zolakwika kwa wogula, timasungabe ufulu woletsa, kuimitsa, kapena kuthetsa kugwiritsa ntchito kwanu ntchito zathu zonse.
5.3.11.1.3. Ngati wogula apempha zambiri kapena umboni wotsimikizira chizindikiritso chanu kapena zambiri za akaunti yanu, muyenera kupereka kwa wogula zambiri zomwe wapempha. Kulephera kukwaniritsa pempholi kudzapatsa wogula ufulu wokana kupitiriza ndi ndalama yosinthanitsayo.
5.3.11.1.4. Simuloledwa kusintha zambiri za akaunti zomwe mwapereka mu chisonyezo chanu kapena oda yanu panthawi iliyonse ndalama yosinthanitsa ikangoyamba, kaya pa pulatifomu ya Deriv P2P kapena kunja kwake, kuphatikizapo pamene wogula wapereka chilolezo chake. Pamene tikufufuza mikangano, tidzangoganizira zambiri za akaunti zoyambirira zomwe zaperekedwa ndi wogulitsa mu chisonyezo kapena oda.
5.3.11.1.5. Ndi udindo wanu kutsimikizira kuti kugula kwatsirizika ndi wogula molingana ndi mfundo zomwe mwafotokoza mu advertisement yanu. Mukangotsimikiza kuti mwalandira ndalama, ndalama zokhudzana ndi izi mu akaunti yanu ya Deriv zidzamasulidwa kwa wogula mwadzidzidzi komanso mosasinthika.
5.3.11.1.6. Mukangotsimikiza kuti kugula kwatsirizika ndi wogula molingana ndi advertisement yanu, muyenera kutsimikizira izi pa Deriv P2P kuti ndalama zoyenerera zimasulidwe kupita ku akaunti ya wogula ya Deriv. Kulephera kutero, pamene zatsimikizika kuti wogula wamaliza gawo lake la kugula mokwanira ndi molondola, kudzapangitsa kuti mkangano uthetsedwe mosemphana ndi inu. Kulephera mobwerezabwereza kapena mwadala kupereka chitsimikizo panthawi yoyenera kungapangitse kuti kupeza mwayi wa kugwiritsa ntchito ma sevisi athu kuchepetsedwe kwakanthawi kapena mpaka kalekale.
5.3.11.1.7. Mukuvomereza kuti ndalama zoyikidwa kudzera mu njira zomwe zingasinthidwenso — kuphatikizapo koma osati kokha makadi a credit ndi debit (makadi a Maestro ndi Diners Club kuphatikizidwanso), ZingPay, Neteller, Skrill, Ozow, ndi UPI — sizidzawonekera mu Wallet yanu ya Deriv P2P mpaka patadutsa masiku 180 kuchokera pa tsiku lomwe ndalamazo zinaikidwa.
5.3.12. Maudindo a wogula
5.3.12.1. Ngati mukugula pogwiritsa ntchito kutumiza zotsatsa kapena kuyika oda poyankha zotsatsa, muli ndi udindo uwu:
5.3.12.1.1. Ndinu mokha amene muli ndi udindo wotsimikizira kuti ndalama zotumizidwa zikufika pa akaunti yolondola komanso kuti tsatanetsatane wogwiritsidwa ntchito ukugwirizana ndi omwe gulitsa wapereka. Timakulimbikitsani kutsimikizira tsatanetsatane wa akaunti yolondola ndi mnzanu mu malondawo komanso kuchita kafukufuku wanu musanayambe ndalama iliyonse. Mpaka pamlingo umene lamulo limalola, sitidzakhala ndi udindo pa kutaika kulikonse kobwera chifukwa cha malonda otumizidwa ku akaunti yolakwika kupatula ngati (a) achitika mwa ife mkati mwa Deriv P2P, ndipo (b) sitinagwiritse ntchito tsatanetsatane wa akaunti umene mbali zonse ziwiri zinatipatsa.
5.3.12.1.2. Ngakhale, monga wogula, mungathe kuletsa malonda, muli ndi udindo wogwiritsa ntchito njira yoletsa malondawo pang'onopang'ono komanso mwa udindo. Ngati tili ndi chifukwa chokhulupirira kuti mumaletsa malonda mobwerezabwereza ndi cholinga choperewera, tingaimitse kapena kuthetsa akaunti yanu ndi ife.
5.3.12.1.3. Simuyenera kutsimikizira kumaliza kwa malonda ngati gawo lanu la malondawo silinakwaniritsidwe, chifukwa izi zidzaonedwa ngati khalidwe loyipa komanso kuphwanya mawu ano. Ngati tili ndi chifukwa chokhulupirira kuti mwapereka chitsimikizo chabodza, mikangano iliyonse yokhudzana ndi malondawo idzathetsedwa mosemphana ndi inu. Ngati pali zifukwa zoganizira kuti mumatsimikizira kumaliza mobwerezabwereza popanda kukwaniritsa gawo lanu la malondawo, timasunga ufulu wokuimitsa kapena kuthetsa akaunti yanu. Ngati mwatsimikizira kumaliza mwangozi, chonde dziwitsani gulu lathu lothandizira anthu komanso wogulitsa nthawi yomweyo.
5.3.12.1.4. Mukakwaniritsa gawo lanu la malondawo mwathunthu komanso molondola, muyenera kutsimikizira kumaliza malondawo ndodayi isanathe. Mukapanda kutero, mkangano uliwonse wokhudzana ndi malondawa ungathetsedwe mosemphana ndi inu.
5.3.12.1.5. Mukatsimikizira kumaliza pondinda batani loyenererana, muyeneranso kukweza umboni wosonyeza kuti mwakwaniritsa gawo lanu la malondawo.
5.3.12.1.6. Ngati wogulitsa afunsa chidziwitso kapena umboni wotsimikizira dzina lanu kapena tsatanetsatane wa akaunti, ndi udindo wanu kupereka wogulitsa umboni wofunsidwawo. Kulephera kukwaniritsa pempho ili kudzapatsa wogulitsa ufulu wokana kupitiriza ndi malondawo.
5.3.13. Mtengo Wosinthika wa Ndalama
5.3.13.1. Udindo wathu umangokhala wopereka mphamvu ya msika (market feed) ndi matekinoloje ogwirizana nawo pa mitengo yosinthanitsira ndalama. Sitimakhazikitsa kapena kutenga nawo mbali pa kukhazikitsidwa kwa mitengo imeneyi.
5.3.13.2. Chinthu cha floating rate chimagwira ntchito kokhako m'mayiko omwe amathandizira market feed ya mphindi ndi mtengo wosinthanitsira ndalama wokhazikika.
5.3.13.3. Chinthu cha floating rate chimagwiritsidwa ntchito pa mitundu iwiri (2) ya ndalama: zoyikidwa (pegged) ndi zosayikidwa (non-pegged).
5.3.13.4. Mitengo ya floating rate pa Deriv P2P imasinthidwa ola lililonse kapena ngati pali kusintha kwakukulu pa mtengo wosinthanitsira ndalama, chimene chichitika choyamba.
5.3.13.5. Makasitomala amene angagwiritse ntchito floating exchange rate amatha kuwona market feed pamene ayamba kupanga chotsatsa mwa kudinda batani lopanga chotsatsa. Ngati floating exchange rate ilibe, makasitomala amatha kulowetsa mtengo wosinthanitsira ndalama monga kale.
5.3.13.6. Ngati mtengo wa msika wasintha kuposa 0.5% oda ya Deriv P2P isanatsimikizidwe, odayo idzakanidwa, ndipo kasitomala ayenera kupanga oda yatsopano.
5.3.13.7. Ngati gwero la msika (market feed) lili ndi kuchedwa koposa maola makumi awiri ndi anayi (24), tidzayika pathupi mtengo woyenera wosinthanitsa ndalama (exchange rate) wokha.
5.3.13.8. Nthawi yosaka (grace period) ya masiku makumi atatu (30) imaperekedwa kuti zotsatsa za Deriv P2P zomwe zinapangidwa floating rate isanayambe zikwaniritsidwe. Zotsatsazi zidzasinidwa zokha pakadutsa nthawi ya grace period. Olengeza ali ndi mwayi wosintha chotsatsa chosinidwa ndi kuchiyatsa ndi floating rate.
5.4. Madandaulo ndi mikangano ya Deriv P2P
5.4.1. Kuyamba kwa mkangano
5.4.1.1. Chochitika chilichonse cha malonda chingakhale chokhudzidwa ndi mkangano masiku makumi atatu (30) pambuyo poti nthawi yake yatha. Mbali iliyonse yochokera ku chochitikacho ili ndi ufulu wokweza mkanganowu. Mikangano yonse yokhudza chochitika cha malonda iyenera kuperekedwa kwa gulu lathu lothandizira pa complaints@deriv.com.
5.4.1.2. Kuwunika ndi kuthetsa mikangano kungafune kuwunika mauthenga pakati pa wogula ndi wogulitsa. Ngati mbali ina ya mauthengawa yachitika pa pulatifomu yathu, sizitengedwa ngati mauthenga achinsinsi. Mwa izi, mukuvomereza ndikupereka chilolezo kuti ifenso ndife mbali ya mauthenga aliwonse ochitika pa pulatifomu yathu ndipo tingathe kuwona ndi kugwiritsa ntchito mwa njira zina molingana ndi Mfundo Yathu ya Chinsinsi.
5.4.1.3. Pokafufuza mkangano, tingapemphe mbali imodzi kapena ziwiri za mkanganowo kupereka zolembedwa za makambirano awo wina ndi mnzake omwe sanachitikire pa pulatifomu yathu.
5.4.2. Kuwunika mkangano
5.4.2.1. Pa nthawi yowunika mkangano, gulu lathu lothandizira anthu lingakupatseni malangizo amene muyenera kutsatira. Malangizo operekedwa kwa inu angafunike kuti mupereke umboni wakuti mwakwaniritsa gawo lanu la malondawo, umboni wakuti mwalandira kapena simunalandire chomwe chikuyenera, kutsimikiziridwa kwina kwa chiphaso, chithunzi, phokoso, kapena umboni wa vidiyo, kapena zikalata zina zilizonse zimene tiziona ngati zofunikira. Kulephera kutsatira malangizowo kungachititse kuti mkanganowo uthetsedwe mosemphana ndi inu.
5.4.3. Kuthetsa mkangano
5.4.3.1. Pokhapokha mwavomereza kuvomereza chigamulo chathu chomaliza pa mkangano uliwonse wa Deriv P2P umene mungakhalepo.
5.4.3.2. Mukumvetsetsa kuti chotsatira chofala kwambiri, ngakhale sichokhacho, pa malonda okhudzidwa ndi mkangano n'chakuti timamasula malondawo kwa wogula kapena wogulitsa pamene zofunikira zothetsera mkanganowo zakwaniritsidwa.
5.4.3.3. Mukuvomereza kuti kuthetsa mkangano m'malo mwanu sikutiyika pansi pa udindo uliwonse wamalamulo wokulipirani chilichonse chokhudza kutaika kapena kuwonongeka kumene mungakhale mudakumana nako.
5.4.3.4. Muyenera kukhala okonzeka kuyankha pempho lochokera ku timu yathu yothandizira pokhudzana ndi malonda omwe ali pamkangano.
5.4.3.5. Kuti tiwonetsetse kuthetsa mkanganowo mwachilungamo komanso mwanthawi yoyenera, timayesetsa kufika pa chigamulo m'maola asanu ndi limodzi (6) kuyambira pamene tinakhudzana nanu koyamba. Komabe, pangakhale nthawi zina pamene kufunsitsa kwakuya kungafunikire chifukwa cha kuvuta kwa nkhani yomwe ili pamkangano kapena kulandira umboni watsopano. Pazochitika zotere, zingasakhale zotheka kutsatira nthawi yoyenera ya maola asanu ndi limodzi (6). Chifukwa chake, timasungira ufulu wowonjezera nthawi yothetsera mkangano monga mwa kufunikira kutengera kuvuta ndi kutalika kwa kufunsitsa kofunika kuti tifike pachigamulo chachilungamo. Mudzadziwitsidwa mwachangu ngati kuwonjezera nthawi kukufunika, pamodzi ndi nthawi yoyembekezereka yomaliza.
5.4.3.6. Ngati timu yathu yothandizira silingathe kukhudzana nanu mkati mwa nthawi yoyembekezereka, mudzaonedwa ngati osayankha, ndipo mkanganowo udzathetsedwa wotsutsana nanu chifukwa cha izi zokha.
5.4.3.7. Ngati mmodzi mwa anthu omwe ali pamkangano wa malonda apereka chidziwitso chachinyengo kapena zikalata zachinyengo kapena kunena mabodza kapena mwanjira ina kukakamiza chotsatira chinachake cha malonda omwe ali pamkangano, mkanganowo udzathetsedwa nthawi yomweyo wotsutsana ndi munthu ameneyo.
5.4.3.8. Kuthetsa mkangano m'malo mwa wogula
5.4.3.8.1. Tingathe kuthetsa malonda omwe ali pamkangano m'malo mwanu monga wogula pamene tapeza chimodzi mwa zinthu zotsatirazi:
5.4.3.8.1.1. Mwamaliza gawo lanu la malondawo mokwanira komanso malinga ndi malangizo opatsidwa ndi wogulitsa; kapena
5.4.3.8.1.2. Wogulitsa wasiya kuyankha (timu yathu yothandizira silinathe kukhudzana ndi wogulitsa kwa maola asanu ndi limodzi (6)).
5.4.3.9. Kuthetsa mkangano m'malo mwa wogulitsa
5.4.3.9.1. Mukumvetsetsa ndi kuvomereza kuti ngati mumasula ndalama zokhudzana nazo kwa wogula musanatsimikize kuti wogula wakwaniritsa gawo lake la malondawo mokwanira komanso molondola, sitidzakhala ndi udindo wobwezera ndalamazo mu Wallet lanu kapena kupereka mtundu wina uliwonse wa malipiro.
5.4.3.9.2. Tingathe kuthetsa malonda omwe ali pamkangano m'malo mwanu monga wogulitsa pamene tapeza chimodzi mwa zinthu zotsatirazi:
5.4.3.9.2.1. Wogula sanamalize gawo lake la malondawo kapena sanalimalize mokwanira;
5.4.3.9.2.2. Malondawo asungidwa/azizidwa/aimitsidwa ndi wopereka ntchito wa wogula;
5.4.3.9.2.3. Wogula sanamalize gawo lake la malondawo malinga ndi malangizo oyikidwa mu ad yanu; kapena
5.4.3.9.2.4. Wogula wasiya kuyankha (gulu lathu lothandizira makasitomala silinathe kukhudzana ndi wogula kwa maola asanu ndi limodzi (6)).
5.5. Kuthetsa
5.5.1. Ngati chikhalidwe chilichonse mwa izi pansipa kapena chikhalidwe chilichonse cha kuimitsa kapena kuthetsa ntchito zomwe zatchulidwa mu Mawu Onse athu ndi chowona, timasungabe ufulu wo: (1) kuletsa malonda anu ndikubweza ndalama zotsala zokhudzana nazo kwa anthu okhudzidwa monga momwe tingaonere kuti ndi koyenera, kuphatikizapo ndalama zilizonse zotsala mu Wallet yanu; (2) kutseka malonda alionse osaloledwa mpaka kalekale; ndipo/kapena (3) kuletsa, kuimitsa, kapena kuthetsa kugwiritsa ntchito kwanu ntchito zathu zonse kuphatikizapo Deriv P2P, zomwe zingaphatikizepo kuchotsa kwa kanthawi kapena kwanthawi zonse chilolezo chanu chotumiza zotsatsa pa pulatifomu ya Deriv P2P:
5.5.1.1. Ngati pali kukayikira kapena umboni wa zochita zachinyengo, kuphatikizapo kupereka zikalata zabodza mu Deriv P2P chatbox, kunyenga ogwiritsa ntchito ena, kuchenjeza ndalama, kapena zochita zina zilizonse zosaloledwa kapena zoletsedwa zokhudza kugwiritsa ntchito kwanu Deriv P2P; kapena
5.5.1.2. Ngati tikudziwa kapena tili ndi chifukwa chokhulupirira kuti mwagwiritsa ntchito Deriv P2P mosasamala kangapo kapena ndi zolinga zachinyengo, kuphatikizapo zochitika zotsatirazi pamene zikuchitika kangapo kuposa kamodzi:
5.5.1.2.1. Monga wogula: kulephera kumaliza gawo lanu la malonda asanathe nthawi ya oda, kutsimikizira kumaliza popanda kukwaniritsa gawo lanu kwathunthu ndi molondola, kapena kuthetsa malonda; kapena
5.5.1.2.2. Monga wogulitsa: kulephera kutsimikizira kulandira pambuyo pa wogula atamaliza gawo lake la malonda kwathunthu ndi molondola.
