Ekiwandiiko kino kitundu ku ndagaano eri wakati wammwe ne Deriv era kisaanidde okusomebwa wamu ne General Terms of Use ez'abakasitoma (nga ze "General Terms"). Ebigambo byonna ebinnyonnyolwa ebikozesebwa mu nkola zino ez'okwongera birina amakulu agaweebwa mu General Terms.
1. Enyanjula
1.1. Ebigambo bino ebirala bikwata ku bakasitoma bonna abalina akawunti ku Deriv (V) Ltd.
1.2. Bwe wanaabangawo enjawukana oba okutawagana wakati w'ebigambo bino ebirala ne/oba ebiwandiiko ebirala ebikola ekitundu ky'Endagaano, ebigambo bino ebirala bye binaasooka okukozesebwa ku akawunti yammwe ya Deriv (V) Ltd.
1.3. Deriv (V) Ltd awa layisinsi wansi wa Financial Dealers Licensing Act okukolera mu bizineesi ow'okutunda ebikozesebwa by'ensimbi nga ebikozesebwa bya derivative, era alondeddwa era afugibwa Vanuatu Financial Services Commission (“VFSC”).
1.4. Okufuna ebisingawo ku biweebwayo bye tuwaayo, mukyalire prospectus.
2. Okwemulugunya
2.1. Bwe mwandyagadde okuwaayo okwemulugunya ku Buweereza bwaffe, musobola okutuma ebikwata ku kwemulugunya kwammwe gye tuli ku complaints@deriv.com. Tujja kukikakasa nti tufunye okwemulugunya kwammwe nga tukozesa email, ne tunoonyereza ku kwemulugunya kwammwe, era tulowooza okubatumira eky'okuddamu eky'enkomerero mu nnaku z'emirimu kkumi na ttaano (15) okuva ku lunaku okwemulugunya we kwafunibwa. Okufuna amawulire amalala, mwebale okusoma olupapula lwaffe olwa Complaints Policy.
Kamisoni ey'ensimbi
2.2. Bwe tuba tetunnamalako kwemulugunya kwammwe mu ngeri embasanyusa, musobola okutuusa okwemulugunya kwammwe eri Financial Commission. Mu mbeera eyo, okwemulugunya kwammwe kujja kuyita mu nkola eno:
2.2.1. Ekitundu ekisooka
2.2.1.1. Mujja kusobola okuwaayo okwemulugunya eri Financial Commission singa tekibasanyusizza ekyasalawo ffe oba singa ekyasalawo tekyakolebwa mu nnaku z'emirimu 15.
2.2.1.2. Musobola okuwaayo okwemulugunya eri Financial Commission okutuuka ku nnaku 45 oluvannyuma lw'ekibaddewo.
2.2.1.3. Financial Commission balina ennaku 5 okukakasa nti bafunye okwemulugunya kwammwe, n'ennaku 14 okuddamu okwemulugunya nga bayita mu nkola yaabwe eya Internal Dispute Resolution (IDR).
2.2.2. Ekifo eky'okunoonyereza
2.2.2.1. Financial Commission ejja kukebera obutuufu bw'okwemulugunya mu nnaku 5 ez'emirimu.
2.2.2.2. Omukulu w'Akakiiko Akaazzaawo Enkaayana (“DRC”) ajja kutuukirira mmwe ne ffe mu nnaku 5 ez'emirimu okufuna amawulire gonna ageetaagisa n'okulaba obanga waliwo omukisa ogw'okuzzaawo okwemulugunya mu kiseera ky'okunoonyereza.
2.2.3. Omulundi gw'okusalawo
2.2.3.1. DRC ejja kusalawo ku kwemulugunya (mukimanye nti DRC teyogera ku biseera gye yeetaaga okulangirira ekisalawo kyayo).
2.2.3.2. DRC esobola okubasaba ebirala ku bubaka ebiva gye muli oba gye tuli, era abo besaba baateekwa okuwaayo obubaka obusabiddwa mu nnaku 7.
2.2.4. Ebisale n'amateeka agaweebwa
2.2.4.1. Ebisalawo DRC by'esalawo bitwetaagisa ffe. Ebisalawo bya DRC bibasibira ggwe (mmwe) nga mukkiriza byokka.
2.2.4.2. Bwe mukkiriza ekisalawo kya DRC, mujja kwetaaga okukikkiriza mu nnaku 14. Bwe mutaddamu ku kisalawo kya DRC mu nnaku 14, okwemulugunya kuteekebwa nga kuggyiddwawo.
2.2.4.3. Tulina okuwaayo ssente z'okutereeza ensonga mu nnaku 28 okuva lwe wasalirwawo.
2.2.4.4. Ekisalawo bwe kisinga okuba nga ffe be kigatta, mulina okutuwaayo olukiiko olw'okusumulula mu nnaku 7 okuva ekisalawo lwe kisalirwawo, era okwemulugunya kujja kutwalibwa nga kuggyiddwawo.
Vanuatu Financial Services Commission (VFSC)
2.3. Bwe tutasobola kumalirawo kwemulugunya kwammwe mu ngeri ebamatiza oluvannyuma lw'okugezaako emirundi 3, musobola okutwala okwemulugunya kwammwe eri VFSC. Okwemulugunya kulina okugendako n'ebiwandiiko bino:
2.3.1. Erinnya ddene erijjuvu n'ekifaananyi ky'endagamuntu eky'oyo yeemulugunya;
2.3.2. Obukakafu bw'okusiga ensimbi, nga ssente ez'okutereka ku bitongole by'okusiga ensimbi;
2.3.3. Koppi y'ekiwandiiko ekiraga ebikwata ku kika oba ku kusiga ensimbi okuweereddwa;
2.3.4. Bulijjuvu obw'okwemulugunya obulaga ensonga z'okwemulugunya;
2.3.5. Okukakasa okusaba okuggyawo ssente; ne
2.3.6. Ebirala ebikwatagana oba ebiwandiiko, gamba ng'emeeri oba emboozi wakati waffe n'oyo yeemulugunya.
2.4. Ebiwandiiko byonna ebikwatagana ebiweebwa VFSC birina okuvvuunulwa mu Lungereza nga kyetaagisa, era ne bikakasibwa okulaga nti envvuunula ya byo ntuufu.
