Deriv yaweebwa ekirabo kya 'Best Customer Service' mu Global Forex Awards

• Enkola ya Deriv ey'okussa omusuubuzi mu maaso kuno ye yaleetedde Deriv okufuna ekirabo kya 'Best Customer Service' mu Global Forex Awards, nga kino kituuka mu kiseera kye kijjukira emyaka 25 egy'okuyamba abasuubuzi.
• 2024 ye mwaka gw'obuwanguzi eri Deriv, kubanga mu mwaka guno Deriv yasooka okuwangula ebirabo bya 'Most Trusted Broker', 'Best Trading Experience' (LATAM) 2024, ne 'Best Latam Region Broker'.

Limassol, Cyprus, 13 September - Deriv, kkampuni ey'okusuubula mu yintaneeti etegeerekeka mu nsi yonna, erina ebyafaayo bya myaka 25 eby'obwesigwa, obuyiiya, n'obuweereza obulungi, yaweebwa ekitiibwa olw'okuweereza abakasitoma obulungi mu ngeri ey'enjawulo, bwe yafuna ekirabo kya 'Best Customer Service' mu mukolo gw'ekitiibwa ogwa Global Forex Awards.

Ekirabo kya 'Best Customer Service', ekituuse mu kiseera kye Deriv ejjukira jubiri ya myaka 25, kiraga obuwulize bwa kkampuni obutakyuka mu kuwa abakasitoma obuweereza obulungi era obuyamba, nga kyeyongera okulaga obweyamo bwayo mu kuwa abasuubuzi embeera ey'okusuubula ennungi ennyo.

Obuwanguzi bwa kkampuni mu myaka 25 egiyise bwazimbiddwa ku musingi gw'okussa abakasitoma mu maaso. Deriv ewa ebikozesebwa by'okuyiga eby'enjawulo, embeera z'okusuubula ezisinga obulungi, pulatifomu ezyangu okukozesa, n'ebintu ebiyiiya. Era yeeyongedde okussa ssente mu kuzimba obuweereza bw'abakasitoma obw'amaanyi nga ayita mu Knowledgebase, Help Center, Live Chat, n'obuweereza bwa WhatsApp okulaba ng'abakasitoma bafuna obuyambi mu ngeri entuufu era mu kiseera ekituufu.

Rakshit Choudhary, omu ku ba co-CEO ba Deriv yagamba nti: “Abakasitoma baffe be ssira ly'ekikolwa kyonna kye tukola. Ekitiibwa kino kiraga obunyiikivu bw'ekibinja kyaffe eky'okuwa abakasitoma obuweereza, abasukkiridda bulijjo mu kutuukiriza wansi bye tusuubira. Nga tujjukira emyaka 25 gya Deriv, tuddamu okukakasa obweyamo bwaffe mu kuwa obuweereza obw'enjawulo eri abakasitoma n'okuyamba abasuubuzi mu nsi yonna.”

“Ekitiibwa kino eky'omuwendo kikakasa obweyamo bwaffe mu buyiiya era kinyweza obwesige abakasitoma baffe bwe batuwa. Kitukubiriza okweyongera okusukka ensalo, okuteekawo omutindo omupya mu by'obusuubuzi, n'okussa essira ku kumatiza abakasitoma mu buli kye tukola”, bwe yagamba Jeyavarthini Vairakanan, VP wa Customer Experience.

Enkola ya Deriv ey'okuwa abakasitoma obuweereza ezimbiddwa ku bwesigwa, okuddamu amangu, n'obumanyirwu. Kkampuni etegeera nti okusuubula kyonka kiyinza okuba ekizibu era yefuba okulaba ng'olugendo lw'abakasitoma lwemyangu nga bwe kisoboka. Oba kyokuddamu ekibuuzo ekyangu oba okugonjoola ensonga esingawo okuzibu, ekibinja kya Deriv eky'obuweereza bulijjo kiba kiteefuteefu okuyamba, era kissizza ssente mu kuwa ebikozesebwa eby'okuyiga ne ebitabo bya e-book eri abasuubuzi ku buli mutindo.