Lapha, nizothola imigomo nemibandela ehlobene ngokukhethekile Nama-Payment Agent ethu. Le migomo nemibandela kufanele ifundwe ndawonye ne-Imigomo Ejwayelekile Yabalingani Bebhizinisi (i-“Imigomo Ejwayelekile”). Noma yimiphi imigomo echaziwe esetshenziswe kule migomo izoba nencazelo enikezwe kuyo kuMigomo Ejwayelekile.
1. Ukunikezwa kwezinsiza
1.1. Uma nina-Payment Agent abavunyelwe, ningahlinzeka izinsizakalo zokwenza lula ukudluliselwa kwemali noma inkokhelo kuya nokusuka kuma-akhawunti ka-Deriv amakhasimende ethu (“Izinsiza Zenkokhelo”).
1.2. Akufanele ninikeze ama-Payment Services kunoma yimuphi iklayenti ohlala ezweni lapho singamukeli khona amaklayenti noma sinikeze khona amasevisi ethu. Sithinteni ku-businesspartners@deriv.com uma nidinga ulwazi olwengeziwe.
1.3. Ngokuhambisana nokuShadi 1.2, ningase ninikeze ama-Payment Services kumaklayenti ethu afuna ukufaka noma ukukhipha imali kuwebhusayithi ye-Deriv nafuna ukusebenzisa izindlela zokukhokha ezingekho phakathi kwezinketho ezibalwe kuwebhusayithi yethu. Uma nifuna ukunikeza ama-Payment Services enu kumaklayenti ahlala ngaphandle kwesigodi lapho nisebenza khona, kudingeka nicele futhi nithole ukuvunyelwa kuthi ngokuthumela i-imeyili ku-businesspartners@deriv.com noma nge-live chat.
1.4. Kufanele niqinisekise ukuthi iklayenti ngalinye lifaka imali kithi ngama-Payment Services enu ngokuhambisana nalezi zinyathelo ezilandelayo:
1.4.1. Iklayenti lifaka imali kini, lisebenzisa indlela yokukhokha eyavunyelwana nayo iklayenti nani;
1.4.2. Nithola imali efakiwe futhi nifake imali elinganayo ku-akhawunti yenu ye-payment agent; futhi
1.4.3. Nidlulisela imali efakiwe kusuka ku-akhawunti yenu ye-payment agent kuya ku-akhawunti ye-Deriv yeklayenti.
1.5. Kufanele niqinisekise ukuthi iklayenti ngalinye lenza ukukhipha imali ngama-Payment Services enu ngokuhambisana nalezi zinyathelo ezilandelayo:
1.5.1. Iklayenti licela ukukhishwa kwemali kusuka ku-akhawunti yakhe ye-Deriv.
1.5.2. Sidlulisela ngokuzenzakalelayo inani lokukhishwa elicelwe kusuka ku-akhawunti yeklayenti ye-Deriv kuya ku-akhawunti yenu ye-payment agent. Uma, kungenxa yanoma yisiphi isizathu, i-akhawunti yeklayenti idinga ukuqinisekiswa, isicelo sokukhipha imali ngeke siqhubeke kuze kuphothulwe inqubo yokuqinisekiswa edingekayo; futhi
1.5.3. Nidlulisela inani lokukhipha imali elicelwayo kuya eklayenti nisebenzisa indlela yokukhokha eyavunyelwana nayo nina neklayenti.
1.6. Sigcina ilungelo lokumisa noma lokuqeda ama-Payment Services enu kanye/noma i-akhawunti yenu ye-Deriv uma kunezingxabano ezingaxazululwanga, izikhalazo, kanye nokusetshenziswa kabi kwamasevisi ethu uma kuyiphutha lenu.
2. Izibopho zenu
2.1. Sigcina ilungelo lokuhoxisa isimo senu njenge-Payment Agent uma ningagculisi izidingo zethu zomthamo wokuhweba.
2.2. Kufanele nenze ucwaningo olunzulu kumaklayenti enu. Singase sinicele noma nini ukuba ninikeze noma yiluphi noma lonke ulwazi namadokhumenti ahlobene namaklayenti enu ngenjongo yanoma yimuphi umthetho, umthethonqubo, noma imigomo yokulwa nokugezwa kwemali noma yokulwa nokuxhaswa kwezimo zobushokobezi esisebenza ngaphansi kwayo.
2.3. Ninesibopho sokuqinisekisa ukuthi noma iyiphi imali efakwe ku-akhawunti yenu ye-payment agent ehlobene nanoma yikuphi ukufakwa noma ukukhishwa kwemali eyenziwa iklayenti ngani (njengoba kuchaziwe ku-Shadi 1) idluliselwa ku-akhawunti ye-Deriv efanele yaleloklayenti.
2.4. Kumele nifake isexwayiso esibonakalayo nesihlala njalo kuyi-platform yenu yokukhangisa (isib., iwebhusayithi, amakhasi ezinkundla zokuxhumana, i-newsletter ye-imeyili) esisho okulandelayo:
"I-Deriv ayihlobene nabobonke ama-payment agent. Amakhasimende asebenzelana nama-payment agent ngengozi yawo yodwa. Amakhasimende elulekwa ukuhlola izifakazelo zama-payment agent kanye nokunemba kwanoma yiluphi ulwazi oluphathelene nawo (ku-Deriv.com noma kwenye indawo) ngaphambi kokusebenzisa amasevisi awo."
Uma kusebenza imikhawulo yezinhlamvu, ningasebenzisa lenguqulo efushanisiwe elandelayo esikhundleni salokho:
“I-Deriv ayihlangene nabameleli bokukhokha. Amakhasimende anesibopho sokuvumelana sokuqinisekisa izincwadi zabo nanoma yiluphi ulwazi oluhlobene ngaphambi kokuxhumana nabo.”
Ukwehluleka ukukhombisa lesi sexwayiso ngendlela evelele nangokulandelelana kungase kuholele ekuqedweni kwesimo senu njenge-Payment Agent.
2.5. Aningavunyelwe ukukhipha imali ku-akhawunti yenu ye-payment agent noma nge-Deriv P2P ngaphandle uma senza umehluko ngesinqumo sethu ngokwethu.
2.6. Aningavunyelwe ukusebenzisa i-akhawunti yenu ye-payment agent ukuhweba ngaphansi kwazo zonke izimo.
2.7. Aningavunyelwe ukudlulisa imali esuka ku-akhawunti yenu ye-payment agent iye kwi-Payment Agent enye ngaphandle uma senza umehluko ngesinqumo sethu ngokwethu.
3. I-Premium Payment Agent
3.1. Ukunikeza nokuhoxisa isimo se-Payment Agent se-“premium” kuncike esinqumweni senkampani ngokwayo kuphela.
3.2. Isimo se-Payment Agent se-“premium” sininika amalungelo okwenza eminye imisebenzi engeziwe esiyichazayo.
