1. Isingeniso
1.1. Iqembu lezinkampani ze-Deriv lizibophezele ekuvikeleni imininingwane yenu yomuntu siqu kanye nekuhloniphweni kobumfihlo benu. Le Nqubomgomo Yobumfihlo ichaza indlela esiqoqa, esisebenzisa, esigcina, esiveza, kanye nesivikela ngayo imininingwane yomuntu siqu kuzo zonke izinhlangothi ze-Deriv kanye nasekuhlobaneni kwemikhiqizo, izinsizakalo, izinhlelo zokusebenza, kanye namawebhusayithi ethu. Uma sisho “thina”, “sithi”, noma “okwethu” kule Nqubomgomo Yobumfihlo, sisho inhlangothi ethile phakathi kweqembu le-Deriv enesibopho sokucutshungulwa kwemininingwane yenu yomuntu siqu, ngokuvamile inhlangothi yeqembu le-Deriv enobudlelwane bebhizinisi nani noma enikezela nina izinsizakalo (njengoba kuchazwe esigabeni esithi “Umlawuli wedatha kanye nemininingwane yokuxhumana” ngezansi).
1.2. Le Nqubomgomo Yobumfihlo isebenza kumakhasimende akhona nangomuso, izivakashi zewebhusayithi, amapatna ebhizinisi, abahlinzeki bezinsiza (nabasebenzi babo), ababambiqhaza kwimicimbi, izivakashi emahhovisi ethu, nanoma ubani oxhumana nemikhiqizo yethu, izinsiza, ama-app, izinkundla, noma izinkanyezi zedijithali, kungakhathaliseki izwe lenu lokuhlala. Le Nqubomgomo Yobumfihlo ayisebenzi kubafaki bezicelo zomsebenzi noma abasebenzi beqembu le-Deriv.
1.3. Sicubungula imininingwane yenu yomuntu siqu njengomqondisi, ngokuvumelana nemithetho esebenzayo, okungahlanganisa i-European Union General Data Protection Regulation (GDPR), i-United Kingdom General Data Protection Regulation (UK GDPR), kanye neminye imithetho esebenzayo yobumfihlo ("Imithetho Yobumfihlo").
2. Izigaba zemininingwane yomuntu siqu
2.1. Kuye ngobudlelwane benu nathi, singase siqoqe futhi sicubungule olunye noma amanye alwazi alandelayo lwemininingwane yomuntu siqu, njengalokhu:
2.1.1. Imininingwane yobunikazi: Igama lokuqala, isibongo, ubulili, isizwe, usuku lokuzalwa, kanye/noma amadokhumenti okukhonjwa ubunikazi akhishwe uhulumeni (kuhlanganisa amapasipoti, amalayisensi okushayela, ama-ID kazwelonke, kanye/noma amaphepha emvume yokuhlala).
2.1.2. Imininingwane yokuxhumana: Ikheli leposi, ikheli le-imeyili, kanye/noma inombolo yocingo.
2.1.3. Imininingwane yomsebenzi: Isihloko somsebenzi, igama lomqashi, umsebenzi, izindawo zemisebenzi ebhekene nayo, kanye/noma umholo.
2.1.4. Imininingwane yendawo yokuhlala, kuhlanganise izivumelwano zokuqasha, amafa endawo, kanye nama-bill ensiza.
2.1.5. Imininingwane yokuxhumana: Okuqukethwe kokuxhumana (ama-imeyili, i-live chat, ukuxhumana kwe-chat esekelwe ku-AI, ukuqoshwa nokubhalisa kwamakholi, impendulo, kanye/noma izimpendulo zocwaningo lwemakethe).
2.1.6. Imininingwane yezinsiza: Imininingwane ye-akhawunti noma isicelo, umlando wokuhweba noma wokuthengiselana, izinkontileka, izintando, kanye/noma imirekodi yokusetshenziswa.
2.1.7. Imininingwane yomhlinzeki: Imininingwane eshintshaniswayo njengomhlinzeki wesevisi noma ipatna (imininingwane yenkontileka kanye/noma amanothi omhlangano).
2.1.8. Imininingwane yesivakashi: Imininingwane yokuvakasha ehhovisi (imirekodi yokungena, usuku/isikhathi kanye nenjongo yokuvakasha, kanye/noma izidingo ezikhethekile ezixoxiwe).
2.1.10. Imininingwane yokukhokha: Ikheli lokubhilidwa, imininingwane yokukhokha, i-akhawunti yasebhange, indlela yokukhokha, kanye/noma umlando wokukhokha.
2.1.11. Imininingwane yokusetshenziswa: Ukuthengiselana enikwenzayo ku-akhawunti yenu, indlela enisebenzisa ngayo izinkundla nemikhiqizo yethu eyahlukahlukene, noma indlela enixhumana ngayo namawebhusayithi ethu, ama-app, ukukhangisa, nokuxhumana.
2.1.12. Imininingwane yedijithali: Isibonelo, ikheli le-IP, imininingwane yendawo (kuhlanganise i-GPS nokuncika kwendawo), imininingwane yedivayisi kanye nebrawuza, kanye/noma imininingwane yokuphepha (njengokuthi ningena kanjani noma nizifakazela kanjani ukuze nifinyelele ku-akhawunti yenu).
2.1.13. Imininingwane yokuqinisekisa: Ubufakazi bekheli, umthombo wengcebo, kanye/noma umthombo wemali.
2.1.14. Imininingwane yebhayomethriki: Imininingwane ecutshungulwa ngenjongo yokukhombisa ubunikazi obuyingqayizivele, njengokubonwa kwebuso noma izimpawu zezwi. Ezinye izithombe, imifanekiso, umsindo, noma ukuqoshwa kwevidiyo kungahlanganiswa njengemininingwane yebhayomethriki uma kucutshungulwa ngenjongo yokukhombisa ubunikazi.
2.1.15. Imininingwane yokubamba iqhaza kwemicimbi: Imininingwane yokubhalisela umcimbi, ukuba khona, kanye/noma ukubamba iqhaza.
2.1.16. Okunye: Noma yiluphi ulwazi olungeziwe enilunikezayo, noma esiphoqelekile ukuthi silinqumule ngokomthetho, noma oluhlobene nemisebenzi yethu yobungcweti.
3. Imininingwane yomuntu siqu ebucayi
3.1. Ngaphandle kokuba sinixolele ngokusobala noma kudingeka ngokomthetho, sicela ningasinikezi noma nambule noma iyiphi imininingwane yomuntu siqu ebucayi kithi, kuhlanganise nangamawebhusayithi ethu, ama-app, noma ezinye izinkanyezi. Kuye ngesifunda senu, "imininingwane yomuntu siqu ebucayi" ingahlanganisa, kodwa ingaphelele ku-, imininingwane ehlobene nesizinda senu sobuhlanga noma sesizwe, izinkolelo zenkolo noma zefilosofi, imibono yezombusazwe, ubulungu benyunyana yezisebenzi, impilo, imininingwane yofuzo noma yebhayomethriki, ukuthambekela kobulili, umlando wobugebengu, noma izinqubo zokuphathwa noma zomthetho kanye nezijeziso.
3.2. Uma kudingeka ukuthi siqoqe noma sicubungule imininingwane yomuntu siqu ebucayi, sizokwenza kanjalo kuphela ngokuvumelana neMithetho Yobumfihlo esebenzayo futhi lapho sinesisekelo esivumelekile ngokomthetho, njengemvume yenu esobala, ukuhambisana nesibopho somthetho, noma njengoba kudingeka ekusungulweni, ekusetshenzisweni, noma ekuvikelweni kwezimangalo zomthetho.
4. Imithombo yemininingwane yomuntu siqu
4.1. Singase siqoqe imininingwane yenu yomuntu siqu kulezi zimo ezilandelayo kusuka:
4.1.1. Kini ngqo: Uma nixhumana nathi, nibhalisa, nixhumana namaqembu ethu, nihambela imicimbi, noma nivakashela amahhovisi ethu;
4.1.3. Amathuluzi asebenzisa i-AI: Uma nixhumana namathuluzi asekelwe ku-AI atholakala kusukela ku-Deriv, njenge-Amy, isisekeli sethu se-chat se-AI, noma amakholi ocingo/ezwi asekelwe ku-AI. Lokhu kuhlanganisa okuqukethwe kokuxhumana kwenu (kuhlanganise nokuqoshwa kwezwi), noma iyiphi imininingwane yomuntu siqu enikuyinikezayo, kanye nemininingwane yobuchwepheshe ehlobene (njengezimpawu zeseshini namasikhathi aqoshiwe);
4.1.4. Izinhlaka zesithathu: Kuhlanganise namapatna ebhizinisi, abahlinzeki bezinsiza, iziphathimandla zomphakathi, noma izinqolobane zokuqinisekisa;
4.1.5. Imithombo yomphakathi: Njengamarejista omthetho noma izinqolobane zemininingwane ezitholakala emphakathini;
4.1.6. Ezizenzele ngu-Deriv: Ekuhlinzekweni kwezinsiza zethu (isib. imirekodi yomhlangano, ukuqoshwa kwamakholi, imirekodi yamakholi) noma ngokwakha imibono noma olunye ulwazi ngani uma sihlaziya ulwazi esesinalo kakade; kanye/noma
4.1.7. Izicelo eziqhubekayo zolwazi: Njengengxenye yokuhambisana kwethu okuqhubekayo, ukuhlola okunzulu, nokuqinisekisa ukuphepha nobuqotho bezinsiza zethu, singase sidinge ukuthi ninikeze eminye imininingwane yomuntu siqu noma amadokhumenti asekelayo nganoma yisiphi isikhathi ngesikhathi sobudlelwane benu nathi.
5. Isisekelo esivumelekile ngokomthetho nezinjongo
5.1. Sisebenzisa imininingwane yenu yomuntu siqu kuphela lapho sinemvume yenu noma isizathu esivumelekile ngokomthetho sokuyisebenzisa. Lezi zizathu zingahlanganisa:
5.1.1. Ukucubungula imininingwane yenu yomuntu siqu ukuze sihambisane nesibopho somthetho, kuhlanganise nezidingo zelayisensi, izidingo zokulwa nenkohliso, kanye nemithetho yokulwa nokuhlanziswa kwemali;
5.1.2. Ukucubungula imininingwane yenu yomuntu siqu ukuze singene noma sifeze isivumelwano esinaso nani;
5.1.3. Ukuphishekela izintshisekelo zethu ezisemthethweni zebhizinisi; kanye/noma
5.1.4. Ukusungula, ukusebenzisa, noma ukuvikela amalungelo ethu asemthethweni.
5.2. Singasebenzisa imininingwane yenu ngalezi zinjongo ezilandelayo:
5.2.1. Ukuphathwa kwekhasimende kanye nokulawulwa kwe-akhawunti;
5.2.2. Ukuhlinzeka ngezinsiza, ukwenza ukuhweba, nokulawula ukuthengiselana;
5.2.3. Ukusekelwa kwekhasimende ukuze kusizakale ukuxhumana nokuphatha izikhalazo noma ukungezwani;
5.2.4. Ukuphathwa kwamapatna;
5.2.5. Ukuhlolwa kwemisebenzi yomthengi (client due diligence), inqubo ye-Know Your Customer (KYC), izinyathelo zokulwa nenkohliso, imisebenzi yokulwa nokuhlanzwa kwemali (AML), kanye nokuhlolwa kwezijeziso (sanctions screening);
5.2.6. Ukuphepha nokulawulwa kokufinyelela, ukuphepha kwesayithi, kanye nokubhekana nenkohliso eqinisekisiwe noma eyisolwa, umsebenzi ongekho emthethweni, noma ukuziphatha okungafanele;
5.2.7. Izinjongo zokumaketha nokuhlaziya, okungahlanganisa ukwenza izinhlolovo, ukukala ukwaneliseka kwamakhasimende, kanye nokuqoqa impendulo yababuzwayo (feedback);
5.2.8. Ukuthuthukisa imikhiqizo neyinkonzo yethu, ukwenza imisebenzi yocwaningo nokuthuthukisa, ukwenza ucwaningo lokuzwa kwabasebenzisi (user experience research), kanye nokuqoqa ulwazi lwebhizinisi (business intelligence);
5.2.9. Imicimbi, ama-webinar, izifundo zokuqeqeshwa, kanye nezinhlelo zokufunda;
5.2.10. Ezezimali, ukuphathwa kwezimali (treasury), ukubalwa kwezimali, kanye nokucutshungulwa kwezinkokhelo;
5.2.11. Ukuphathwa kwabahlinzeki nabangaphandle;
5.2.12. Ukuphathwa kwezingozi, ukuvimbela nokuthola ubugebengu, ukuhlolwa kwangaphakathi (internal audits), ukubusa kwenkampani (corporate governance), kanye nemisebenzi yokulungisa izinkinga;
5.2.14. Ukuhambisana nomthetho, ukuphathwa kwezingxabano noma ukuvikela amacala omthetho, ukugcinwa kwamarekhodi, kanye nokuvikela izinzuzo zethu ezisemthethweni noma amalungelo ethu asemthethweni, kuhlanganise ukuthatha nokuphendula isinyathelo somthetho noma ukufaka izicelo zomshwalense;
5.2.15. Ukuhlangana kwamabhizinisi (merger), ukuthengwa kwenkampani (acquisition), ukuthengiswa, ukudluliselwa kwempahla, ukwakhiwa kabusha (restructuring), noma ukubhubha kwebhizinisi (bankruptcy) kwebhizinisi lethu lonke noma ingxenye yalo, kuhlanganise ukuhlolwa okufanele okuhambisana nakho;
5.2.16. Ukucutshungulwa kwezicelo zenu noma ukunisiza nilisebenzise amalungelo enu;
5.2.17. Ukukhiqiza nokusabalalisa umsindo, ividiyo, noma okunye okuqukethwe kwemidiya;
5.2.18. Noma iyiphi injongo enye efunwa noma igunyaziwe ngumthetho, imithetho yokulawula, izinqubo zokusebenza, noma umyalelo wenkantolo; futhi/noma
5.2.19. Ukufunda kwemishini (machine learning) kanye nokucutshungulwa okuzenzakalela, kuhlanganise ukusebenzisa imininingwane yomuntu siqu ukuqeqesha, ukuthuthukisa, nokwenza ngcono ama-algorithm, amamodeli, noma izinhlelo zobuhlakani bokwenziwa (artificial intelligence), ngenjongo yokuthuthukisa izinkonzo zethu, ukuvimbela inkohliso, ukuphathwa kwezingozi, kanye nokusebenza kwebhizinisi. Lapho sisebenzisa abahlinzeki be-AI bangaphandle ukusiza ngamathuluzi nezinkonzo zethu, imininingwane yenu yomuntu siqu ingase icutshungulwe ngabo abahlinzeki ngenjongo yokuqeqesha noma ukuthuthukisa amamodeli abo ajwayelekile.
5.3. Niyavuma ukuthi sisebenzisa amathuluzi asebenzisa i-AI, kuhlanganise (kodwa kungagcini kuwo) i-Amy, umsizi wengxoxo we-AI otholakala kuwebhusayithi nakuhlelo lwethu, kanye nezingcingo ezisizwa yi-AI. Uma nisebenzisa i-Amy noma izici zengxoxo noma zezwi ezisizwa yi-AI, okuqukethwe kokuxhumana kwenu (kuhlanganise noma kuziphi izinqophamazwi) kanye noma iyiphi imininingwane yenu yomuntu siqu eniyinikezayo ingase icutshungulwe yithi, futhi, lapho kufanele, ngabahlinzeki bezobuchwepheshe be-AI bangaphandle abenza njengabacutshungulisi egameni lethu.
5.4. Niyobe nazisiwe ngokucacile uma sithembela emvumeni yenu, futhi ningayihoxisa imvume yenu nanoma ningakuphi isikhathi.
6. Ukudalulwa kwemininingwane yomuntu siqu
6.1. Singase sabelane ngemininingwane yenu yomuntu siqu nalezi zigaba zabathola imininingwane, lapho kudingekile futhi kufanele ukufeza izinjongo ezichazwe kule Nqubomgomo Yobumfihlo, futhi kususelwa esisekelweni esifanele esisemthethweni:
6.1.1. Amanye amakhampani angaphakathi eqenjini le-Deriv;
6.1.2. Ama-ejenti, abaqashwa ngesivumelwano, abahlinzeki, noma amalingani ezinkonzo, kuhlanganise abahlinzeki be-IT, abe-cloud, abezobuchwepheshe be-AI, ukubhaliswa kwewebhu (web-hosting), ukuhlaziya, ukufezekiswa kwezicelo, abahlinzeki bokuqukethwe, ukusekelwa kwamakhasimende, izinkundla zokuxhumana, kanye nabahlinzeki bezinkonzo zokuthuthwa kwempahla;
6.1.3. Abacutshungulisi bezinkokhelo, amabhange, kanye nezikhungo zezimali ukucutshungulwa kwemisebenzano;
6.1.4. Abalawuli, izinkantolo, amaphoyisa, intela, noma eziphathimandla ezingaphandle ngokudingwa umthetho noma ukuvikela amalungelo ethu;
6.1.5. Abeluleki abangochwepheshe, kuhlanganise abomshwalense, abameli, abahloli-mabhuku (auditors), kanye nabagcinimabhuku (accountants), ngenjongo yokuqhubeka kwebhizinisi, ukuphathwa kwezingozi, noma phakathi nezindaba zomthetho noma izimangalo;
6.1.6. Amalingani ebhizinisi;
6.1.7. Amalingani wemicimbi noma okumaketha, izinethiwekhi zokukhangisa, abahlinzeki bokuhlaziya, kanye nezinkundla zokuxhumana, uma kufanele ngenjongo yokumaketha, ukukhangisa, ukuthuthukiswa kwemikhiqizo, noma ukubamba iqhaza emicimbini;
6.1.8. Ngemvume yenu ecacile, kwabanye abangaphandle enisicelayo ukuthi sabelane nabo ngemininingwane yenu; futhi/noma
6.1.9. Abanye abathintekile i-Deriv egunyaziwe noma edingwa umthetho, imithetho yokulawula, izinqubo zokusebenza noma umyalelo wenkantolo ukuthi idalule imininingwane kubo.
6.2. Sidinga wonke abangaphandle abacutshungulela imininingwane yenu yomuntu siqu egameni lethu ukuthi banikeze ukuphepha okufanele, bahambisane nomthetho osebenzayo, futhi banikeze ukuvikeleka okulinganayo okungenani nalokho okuchazwe lapha.
7. Ukudluliswa kwemininingwane phakathi kwamazwe
7.1. Iqembu le-Deriv libhizinisi lomhlaba wonke elinamahhovisi, amalingani, kanye nabahlinzeki bezinkonzo abasuka emazweni ahlukahlukene, kuhlanganise e-European Economic Area (EEA), e-United Kingdom, e-Asia, e-Afrika, e-Latin America, kanye nezinye izindawo. Ngenxa yalokhu, imininingwane yenu yomuntu siqu ingase icutshungulwe noma idluliselwe emazweni angaphandle kwezwe lenu lokuhlala—kuhlanganise amazwe angaphandle kwe-EEA noma i-UK—angenakwazi ukunikeza izinga elifanayo lokuvikeleka kwemininingwane njengalelo elisezweni lenu.
7.2. Lapho imininingwane yomuntu siqu engaphansi kwe-GDPR, i-UK GDPR, noma eminye Imithetho Yobumfihlo esebenzayo idluliselwa ezweni elingakatholwa ukuthi linikeza izinga elifanele lokuvikeleka kwemininingwane, sizosebenzisa izivikelo ezifanele ngokuhambisana nemigomo esemthethweni efanele. Lezi zivikelo zingahlanganisa ama-Standard Contractual Clauses agunyazwe i-European Commission noma uhulumeni we-UK, izinqumo zokufaneleka (adequacy decisions), ukuhlolwa okungeziwe kokuthinteka kokudluliswa (transfer impact assessments), kanye nezinyathelo zobuchwepheshe nezokuphathwa ezengeziwe, uma kudingeka, ukuqinisekisa ukuthi imininingwane yenu yomuntu siqu ihlala ivikelekile.
8. Ukugcinwa kwedatha
8.1. Sigcina imininingwane yenu yomuntu siqu kuphela isikhathi esidingekile ukufeza izinjongo eyaqoqwa ngazo, kuhlanganise ukuhambisana nezimfuneko zomthetho, zokulawula, zokubalwa kwezimali, noma zokubika, futhi ngokuhambisana nezinqubomgomo zethu zangaphakathi zokugcinwa kwedatha. Ngemva kwesikhathi esifanele sokugcinwa sesiphelile, sizosula ngokuphepha noma senze imininingwane yenu ingabonakalisi umnikazi (anonymise), ngaphandle uma isikhathi eside sokugcinwa sidingeka noma sivunywa umthetho, njengokusungulwa, ukusetshenziswa, noma ukuvikelwa kwezimangalo zomthetho, noma ngenjongo yokugcinwa kwamarekhodi, yesayensi, noma yomlando.
9. Amalungelo enu
9.1. Kuye ngesifunda enihlala kuso kanye neMithetho Yobumfihlo esebenza emininingwaneni yenu yomuntu siqu, ningase nibe namalungelo alandelayo:
9.1.1. Ulwazi nokufinyelela: Ningacela ukufinyelela kudatha yenu yabuqu, nithole ulwazi olwengeziwe mayelana nendlela esiyicubungula ngayo, futhi nithole imininingwane yezinhlangano zomphakathi nezizinsiza ezizimele esabelana nazo nedatha yenu. Ningase nicele futhi ikhophi yedatha yenu yabuqu.
9.1.2. Ukulungisa: Ningacela ukulungisa noma ukubuyekeza idatha yabuqu engachazi kahle noma engaphelele.
9.1.3. Ukususwa: Ningase ninelungelo lokucela ukususwa kwedatha yenu yabuqu, kuncike kwimigomo yomthetho esebenzayo.
9.1.4. Ukunciphisa ucubungulo: Ningase ninelungelo lokucela ukuthi sinciphise ucubungulo lwedatha yenu yabuqu ngaphansi kwezimo ezithile.
9.1.5. Ukuphikisa ucubungulo: Ningase ninelungelo lokuphikisa izinhlobo ezithile zocubungulo, kuhlanganise ukumaketha ngqo nokwenziwa kwemifanekiso yobunikazi (profiling).
9.1.6. Ukuhamba kwedatha: Ningase ninelungelo lokucela ikhophi yedatha yenu yabuqu engahanjiswa, ihlelekile, esetshenziswa ngokuvamile, futhi efundwa yimishini, kuncike kwimikhawulo yomthetho futhi uma lokhu kungalimazi amalungelo abanye noma kuvezele imininingwane eyimfihlo.
9.1.7. Ukwenziwa kwezinqumo okuzenzakalelayo: Ningase ninelungelo lokungaphathwa izinqumo ezisekelwe kuphela kucubungulo olwenziwa ngokuzenzakalela (kuhlanganise ukwenziwa kwemifanekiso yobunikazi), lapho izinqumo ezinjalo zidala imiphumela yomthetho noma emikhulu ngendlela efanayo.
9.1.8. Ukuhoxiswa kwemvume: Lapho sicubungula idatha yenu ngokusekelwe kwimvume, ninelungelo lokuhoxisa imvume yenu nganoma siyiphi isikhathi. Ukuhoxiswa ngeke kuthinte ukusemthethweni kocubungulo olwenziwa ngaphambi kokuhoxiswa.
9.1.9. Isikhalo kugunya elibhekayo: Ningase ninelungelo lokufaka isikhalo kugunya elibhekayo lokuvikela idatha ezweni enihlala kulo, lapho idatha yenu icutshungulwa, lapho umphathi wedatha yenu asungulwe kulo, noma lapho kwenzeke ukwephulwa kwedatha okungenzeka.
9.2. Sicela niqaphele ukuthi singase sicele ulwazi olwengeziwe kini ukuqinisekisa ubunikazi benu ngaphambi kokucubungula isicelo senu. Kwezinye izimo, uma isicelo singaseki kuyinto ethile, siphindaphindiwe, noma singeqile, singase sikhokhise inkokhiso enengqondo noma sinqabe ukwenza ngesicelo, njengoba kuvumelekile ngomthetho osebenzayo.
9.3. Ningacela ukubuyekeza idatha yenu yabuqu kumasethingi we-akhawunti yenu. Kungumthwalo wenu wemfanelo ukuqinisekisa ukuthi idatha yenu yabuqu ihlala ichaza kahle futhi ibuyekezwe, njengoba sithembela kule datha ukusinikeza amathuba okuhlinzeka ngezinsiza zethu. Sicela niqaphele ukuthi uma ninikeza ulwazi olungachazi kahle noma anibuyekezi imininingwane yenu lapho ishintsha, lokhu kungase kuthinte izinga noma ukutholakala kwemikhiqizo nezinsiza zethu kini.
9.4. Uma nifisa ukusebenzisa noma lawa amalungelo noma ninemibuzo mayelana namalungelo enu ngaphansi kwale Nqubomgomo Yobumfihlo, sicela nixhumane noMphathi wethu Wokuvikelwa Kwedatha ku-[email protected].
9.5. Le Nqubomgomo Yobumfihlo ayidali, ayandisi, noma ayiguquli amalungelo noma izibopho ngaphandle kwalezo ezinikezwe ngomthetho osebenzayo (njengeMithetho Yobumfihlo efanele).
10. Ukumaketha
10.1. Ninelungelo lokuzikhipha ekutholeni izinsiza zokumaketha kuvela kithi. Lokhu kungenziwa ngokuhoxisa imvume yenu nganoma siyiphi isikhathi phakathi nesikhathi eniphethe i-akhawunti nathi.
10.2. Ningazikhipha ekutholeni izaziso zokumaketha kumasethingi we-akhawunti yenu noma nizikhiphe ku-imeyili zokumaketha ngokuchofoza isixhumanisi esithi “Unsubscribe” esifakwe kuzo zonke izaziso zethu zokumaketha.
10.2.1. Uma nikhetha ukuzikhipha noma ukuzikhipha ezaziso zethu zokumaketha, sicela niqaphele ukuthi ningase nisathole ama-imeyili ahlobene nokuthengiselana noma nenkonzo. Sizozama ngamandla ethu konke ukunciphisa ukuvama kwale miyalezo nokuqinisekisa ukuthi ayadingeka ukuhlinzeka ngokusebenza kahle kwemikhiqizo nezinsiza zethu.
10.2.2. Sicela niqaphele ukuthi ngenxa yesikhathi socubungulo, ningase nithole izaziso ezithile zokumaketha isikhathi esifushane, ngisho noma emva kokucela ukuzikhipha noma ukuzikhipha. Ngaphezu kwalokho, uma isaziso sokumaketha sivela sendleleni noma sithunyelwa, ningase nisathole leso saziso. Uma nisathola izaziso zokumaketha kuvela kithi emva kokuthi isikhathi esinengqondo sedlulile, xhumana nathi nge-live chat.
11. Ukuvikeleka kwedatha yenu yabuqu
11.1. Sithatha ukuvikeleka kwedatha yenu yabuqu kanye nokuthengiselana kwezezimali ngokuzimisela futhi sisebenzisa indlela esekelwe kungozi yezivikelo, kuhlanganise:
11.1.1. Iphasiwedi yenu inikezwe ngokukhethekile ku-akhawunti yenu futhi igcinwa ngokuphepha isetshenziswa ukusethwa kwenombolo okuqinile kwe-cryptographic. Ngasilo thina, ngasiso izisebenzi zethu, singafinyelela iphasiwedi yenu. Sicela nixhumane nathi uma ninenkinga ngephasiwedi yenu.
11.1.2. Yonke idatha yekhadi lesikweletu icutshungulwa ngokuphepha futhi ngqo nabalingani bethu bezinkokhelo, kusetshenziswa i-encryption ye-SSL/TLS esebenzayo manje futhi ngokuvumelana ne-Payment Card Industry Data Security Standard (PCI DSS) noma izindinganiso ezifanayo.
11.1.3. Ukufinyelela kudatha yenu yabuqu kukhawulelwe kubasebenzi abagunyaziwe abayidinga ngokuqinile ukufeza izibopho zabo. Konke ukufinyelela kuphethwe ngokuhambisana nokulawulwa kokufinyelela okusekelwe kweqembu, futhi kuhlolwa ngokuvamile futhi kuhlolwe ngokucophelela.
11.1.4. Sisebenzisa izinyathelo zobuchwepheshe nezinhlangano ezilingana nezinga lemboni, kuhlanganise ukubethelwa kwedatha ngesikhathi sokudluliswa nalapho igcinwe, ukuvikelwa kokuphepha kwenethiwekhi (njengama-firewall nokutholwa kokungena okungagunyaziwe), ukuhlolwa kokuphepha ngokuvamile, kanye nokuhlelwa kokuqhubeka kwebhizinisi, ukuvikela ulwazi lwenu.
11.1.5. Amasistimu ethu aqapha umsebenzi okusolisayo kanye nenkohliso engenzeka. Sihlola ubunikazi lapho kudingeka futhi, ezimweni zenkohliso okusolwa ngayo, singase sisebenzise amaphoyisa namahhovisi afanele.
11.1.6. Ninomthwalo wemfanelo wokugcina imininingwane yenu yokungena, i-akhawunti ye-imeyili ehlobene, kanye namadivayisi aphephile. Sincoma ngamandla ukukhetha amaphasiwedi aqinile futhi ahlukile, ukuwabuyekeza ngokuvamile, ukungawadalula nhlobo, kanye nokungasebenzisi amadivayisi noma amanethiwekhi omphakathi noma ahlanganyelwe ukufinyelela ku-akhawunti yenu.
11.2. Nakuba sizama ngamandla ukuvikela idatha yenu, sicela niqaphele ukuthi ayikho ipulatifomu ye-inthanethi engaqinisekiswa ukuthi iphephe ngokugcwele. Uma kwenzeka, ngendlela engajwayelekile, ukwephulwa kwedatha, sizolandela imigomo yesaziso esebenzayo ngokuvumelana neMithetho Yobumfihlo efanele.
12. Ukwenziwa kwezinqumo okuzenzakalelayo kanye nokwenziwa kwemifanekiso yobunikazi
12.1. Sigodlela ilungelo lokusebenzisa idatha esiyiqoqa futhi siyihlole ukuze nikhwalifaywe ngokuphathelene nemikhiqizo yethu. Senza lokhu ngesandla ngosizo lokucubungula okuzenzakalelayo. Ngale ndlela, sizokwazi kukunikezeni imikhiqizo namasevisi afaneleka kakhulu.
12.2. Singase sisebenzise futhi amasistimu azenzakalelayo ukusisiza senze izinqumo zokuhlola ingozi, njengalapho senza ukuhlolwa kobugebengu kanye nokugcoba imali. Nakuba singase sisebenzise ubuchwepheshe ukusisiza sihlonze amazinga engozi, zonke izinqumo ezingase zinithinte kabi zizohlale zihlanganisa ukungenelela kwesandla ukuqinisekisa ukuthi ukuthathwa kwezinqumo akusekelwe kuphela kucubungulo olwenziwa ngokuzenzakalelayo.
13.1. Amakhukhi amafayela ambozwayo amancane abekwa kwidivayisi yenu ukugcina idatha engakwazi ukubizwa kabusha ngusizinda wewebhu. Asetshenziswa kabanzi ukwenza amawebhusayithi asebenze, kuthuthukise ukuzijabulisa kwabasebenzisi, futhi alethe okuqukethwe kanye nokukhangisa okuhambisana nabo.
13.2.1. Nikezela ukusebenza kwewebhusayithi kanye nezindawo eziphephile;
13.2.2. Khumbula okukhethwayo kanye nezilungiselelo zenu;
13.2.3. Qonda indlela enisebenzisa amasevisi ethu ngayo nawathuthukisa;
13.2.4. Lethela okuqukethwe nokukhangisa okulungiselelwe ngqo; kanye
13.2.5. Size kuvikele i-akhawunti yenu ngokubhala izinto zokungena kanye nokuzama ukungena.
13.4. Amakhukhi adingekayo ngempela azobekwa ngokuzenzakalelayo. Amakhukhi amanye (njengamakhukhi okusebenza, okuhlaziya, kanye nokukhangisa) angase abekwe kuphela uma ninike imvume yenu ngokuvumelana nomthetho osebenzayo.
13.5. Ninezinketho eziningi ngokuphathelene nokulawula amakhukhi kukhompyutha yenu. Amabrowza amawebhu amaningi avumela ukulawula noma ukuvala amakhukhi ngezilungiselelo zebrowza yenu. Sicela niqaphele ukuthi ukuvala amakhukhi athile kungase kuthinte ukusebenza kwemikhiqizo namasevisi ethu.
13.6. Amakhukhi agcinwa kuphela isikhathi esidingekayo ukufeza injongo yawo. Isikhathi sokugcinwa sincike ohlobo lwekhukhi. Amakhukhi wesheshini asuswa uma nivala ibrowza yenu, kuyilapho amakhukhi ahlala isikhathi eside angase ahlale isikhathi eside ngaphandle kokuba niwasuse ngaphambi kwaleso sikhathi.
13.7. Sisebenzisa amasevisi weqembu lesithathu, njenge-Google Analytics, i-Meta Pixel, i-LinkedIn Insight Tag, kanye ne-Snap Pixel, angase abeke amakhukhi awo kudivayisi yenu. Ningasithumela i-imeyili ku-[email protected] ukuthola ulwazi mayelana nalawa makhukhi kanye nendlela yokulawula okukhethwayo kwenu.
14. Izixhumanisi kuwebhusayithi ezinye
14.1. Iwebhusayithi yethu iqukethe izixhumanisi kuwebhusayithi ezinye futhi ingase iqukethe ukukhangisa kwebhanela noma kwesithonjana okuhlobene namawebhusayithi eqembu lesithathu. Lawa mawebhusayithi nokukhangisa kwawo kungase kuthumele amakhukhi kubrowza yenu yewebhu, into engaphandle kokulawulwa kwethu. Asizibandakanyi ngokuziphatha ngokuyimfihlo noma ngokuqukethwe kwamawebhusayithi anjalo. Siniyala ukuba nifunde izinqubomgomo zemfihlo zalawa mawebhusayithi ngoba ukuziphatha kwawo kungase kuhluke kokwethu.
15. Umlawuli wedatha nemininingwane yokuxhumana
15.1. Ngenhloso yemithetho yokuvikelwa kwedatha esebenzayo, umlawuli wedatha ophendulayo ngedatha yenu yomuntu siqu uncike ezweni enihlala kulo kanye namasevisi e-Deriv eniwasebenzisa.
15.2. Uma nikhona endaweni ye-European Economic Area (EEA), umlawuli wedatha yenu uzoba iDeriv Investments (Europe) Limited, ebhalisiwe eMalta (Inombolo yeNkampani C 70156), ekheli layo elibhalisiwe elingu-Level 3, W Business Centre, Triq Dun Karm, Birkirkara BKR9033, eMalta. IDeriv Investments (Europe) Limited ilawulwa yiMalta Financial Services Authority ngaphansi kwe-Investment Services Act.
15.3. Uma nifisa ulwazi olwengeziwe mayelana nomlawuli wenu wedatha, ninemibuzo noma amazwana ngale Nqubomgomo Yemfihlo noma ngokuziphatha kwethu ngokuvikela idatha, noma nifisa ukwenza isikhalazo ngokuphathelene nokuhambisana kwethu nemithetho Yemfihlo esebenzayo, sicela nixhumane noMphathi Wethu Wokuvikela Idatha ku-[email protected].
16. Izibuyekezo
16.1. Singase sibuyekeze le Nqubomgomo Yemfihlo kuzinye izikhathi ukubonisa izinguquko ekuziphatheni kwethu, izidingo zomthetho, noma ubuchwepheshe.
Iwebhusayithi le ingase isebenzise ukuhumushwa okuzenzakalelayo ukuze kube lula kini. Nokho, inguqulo yesiNgisi iyinguqulo enqamulela futhi izophumelela uma kuba khona noma yikuphi ukungqubuzana. IDeriv (FX) Ltd inemvume futhi ilawulwa yiLabuan Financial Services Authority. IDeriv (BVI) Ltd inemvume futhi ilawulwa yiBritish Virgin Islands Financial Services Commission. IDeriv Investments (Cayman) Limited, ehhovisi layo elibhalisiwe elingu-Campbells Corporate Services Limited, Floor 4, Willow House, Cricket Square, Grand Cayman, Cayman Islands, ilawulwa yiCayman Islands Monetary Authority. IDeriv (Mauritius) Ltd ilawulwa yiFinancial Services Commission, eMauritius. IDeriv (V) Ltd inemvume futhi ilawulwa yiVanuatu Financial Services Commission. IDeriv.com Limited, inkampani ebhalisiwe eGuernsey, iyinkampani ephethe lawa masosha. IDeriv Capital International Ltd inehhovisi elibhalisiwe elingu-Unit 25, 2nd Floor, Nia Mall, Saleufi Street, Apia, eSamoa. IDeriv (SVG) LLC inehhovisi elibhalisiwe elingu-First Floor, SVG Teachers Credit Union Uptown Building, Corner of James and Middle Street, Kingstown P.O., eSt Vincent and the Grenadines. Qinisekisani ukuthi nifunda Imigomo neMibandela yethu kanye nesiTatimende Sokuvezwa Kobungozi ukuze niqonde ngokugcwele izingozi ezibandakanyekile ngaphambi kokusebenzisa amasevisi ethu. Sicela niphinde niqaphele ukuthi ulwazi olukuleli webhusayithi aluzisona iseluleko sokutshala imali.
Imikhiqizo enikezwa kuwebhusayithi yethu iyimikhiqizo ye-derivative eyinkimbinkimbi enengozi enkulu yokulahlekelwa yimali. Ama-CFD ayizinsimbi eziyinkimbinkimbi ezinengozi ephezulu yokulahlekelwa yimali ngokushesha ngenxa ye-leverage. Kufanele nicabangisise ukuthi niyakuqonda yini ukuthi le mikhiqizo isebenza kanjani nokuthi ningakwazi yini ukuthwala ingozi ephezulu yokulahlekelwa yimali yenu.
