1. Isingeniso
1.1. Iqembu lezinkampani ze-Deriv lizibophezele ekuvikeleni imininingwane yenu yobuqu nokuhlonipha ubumfihlo benu. Lenqubomgomo Yobumfihlo ichaza indlela esiqoqa, esisebenzisa, esigcina, esembula ngayo, nesivikela ngayo imininingwane yobuqu kuzo zonke izinhlangano ze-Deriv futhi mayelana nemikhiqizo, izinsizakalo, izinhlelo zokusebenza, namawebhusayithi ethu. Uma sithi “thina”, “sithi”, noma “yethu” kulenqubomgomo Yobumfihlo, sisho inhlangano ethile ngaphakathi kweqembu le-Deriv eyinoxhaso lokucubungula imininingwane yenu yobuqu, ngokuvamile inhlangano yeqembu le-Deriv eninobudlelwane bebhizinisi nayo noma enikezela ngezinsizakalo (njengokuchazwe esigabeni esithi “Umlawuli wedatha nemininingwane yokuxhumana” ngezansi).
1.2. Lenqubomgomo Yobumfihlo isebenza kumakhasimende akhona nabangakanani, abavakashi bewebhusayithi, amapathini ebhizinisi, abahlinzeki bezinsizakalo (kanye nabasebenzi babo), abahlanganyeli emicimbini, izivakashi emahhovisi ethu, kanye nanoma ubani oxhumana nemikhiqizo, izinsizakalo, izinhlelo zokusebenza zomakhalekhukhwini, amapulatifomu, noma amashanela adigithali ethu, kungakhathaliseki izwe elihlalwa kulo. Lenqubomgomo Yobumfihlo ayisebenzi kubafaki besicelo semisebenzi noma abasebenzi beqembu le-Deriv.
1.3. Sicubungula imininingwane yenu yobuqu njengomlawuli, ngokuvumelana nemithetho esebenzayo, okungase kuhlanganise i-European Union General Data Protection Regulation (GDPR), i-United Kingdom General Data Protection Regulation (UK GDPR), kanye nemithetho eyinye yobumfihlo esebenzayo (“Imithetho Yobumfihlo”).
2. Izigaba zemininingwane yobuqu
2.1. Kuye ngobudlelwane benu nathi, singase siqoqe futhi sicubungule olunye noma eziningi zezinhlobo zemininingwane yobuqu ezilandelayo, njengokuthi:
2.1.1. Imininingwane yobunikazi: Igama lokuqala, isibongo, ubulili, isizwe, usuku lokuzalwa, kanye/noma amadokhumenti wokubonisa ubunikazi akhishwa ngurhulumente (kuhlanganise izipasi, amalayisense okushayela, ama-ID kazwelonke, kanye/noma amaphemithi okuhlala).
2.1.2. Imininingwane yokuxhumana: Ikheli leposi, ikheli le-imeyili, kanye/noma inombolo yocingo.
2.1.3. Imininingwane yomsebenzi: Isihloko somsebenzi, igama lomqashi, umsebenzi, izindawo zomthwalo wemfanelo, kanye/noma inkokhelo.
2.1.4. Imininingwane yokuhlala, kuhlanganise izivumelwano zokuqasha, izitifiketi zobunikazi bomhlaba, kanye nezikweletu zezinsiza.
2.1.5. Imininingwane yokuxhumana: Okuqukethwe kokuxhumana (ama-imeyili, ingxoxo yangempela, ukuxhumana kwe-chat esekelwe ku-AI, ukuqoshwa kanye nokulandelelwa kwamakholi, impendulo, kanye/noma impendulo yocwaningo lwemakethe).
2.1.6. Imininingwane yezinsizakalo: Imininingwane ye-akhawunti noma yesicelo, umlando wokuhweba noma wetranzekshini, izinkontileka, okukhethwa, kanye/noma amarekhodi okusetshenziswa.
2.1.7. Imininingwane yomhlinzeki: Imininingwane eshintshaniswa njengomhlinzeki wezinsizakalo noma ipathini (imininingwane yenkontileka kanye/noma amanothi yemihlangano).
2.1.8. Imininingwane yezivakashi: Imininingwane yokuvakasha ehhovisi (amarekhodi okungena, usuku/isikhathi kanye nenjongo yokuvakasha, kanye/noma izidingo ezikhethekile ezixoxiwe).
2.1.9. Imininingwane yemvume: Imvume enikeziwe/ehoxisiwe, amakhuki, kanye/noma imvume kanye nokukhethwa kwemakethingi.
2.1.10. Imininingwane yenkokhelo: Ikheli lokubhila, imininingwane yenkokhelo, i-akhawunti yebhange, indlela yokukhokha, kanye/noma umlando wenkokhelo.
2.1.11. Imininingwane yokusetshenziswa: Izitenjisi enizenza ku-akhawunti yenu, indlela enisebenzisa ngayo amapulatifomu kanye nemikhiqizo yethu emihlukahlukene, noma indlela enixhumana ngayo namawebhusayithi ethu, izinhlelo zokusebenza, imakethingi, kanye nokuxhumana.
2.1.12. Imininingwane yedigithali: Isibonelo, ikheli le-IP, imininingwane yendawo (kuhlanganise i-GPS nemininingwane yendawo yomhlaba), imininingwane yedivayisi kanye nebhrawuza, kanye/noma imininingwane yokuphepha (njengendlela eningena noma ezivumelanisa ngayo ukuthi nithole ukungena ku-akhawunti yenu).
2.1.13. Imininingwane yokuqinisekisa: Ubufakazi bekheli, umthombo wengcebo, kanye/noma umthombo wemali.
2.1.14. Imininingwane ye-biometric: Imininingwane ecubungulwayo ukuhlonza ngendlela ezigabekile, njengokuhlonza ubuso noma ukuqoshwa kwezwi. Ezithombe ezithile, izithombe, imisindo, noma ukuqoshwa kwevidiyo kungahlanganiswa njengemininingwane ye-biometric uma icutshungulwe ngenhloso yokuhlonza.
2.1.15. Imininingwane yokuhlanganyela emcimbini: Imininingwane yokubhalisa emcimbini, ukuhambela, kanye/noma ukuhlanganyela.
2.1.16. Okunye: Noma yiluphi olunye ulwazi enilunikezelayo, noma esidingeka ngomthetho ukuthi silulandele, noma oluphathelene nemisebenzi yethu yobungcweti.
3. Imininingwane yobuqu enobungozi
3.1. Ngaphandle kokuba sicele ngokusobala noma kudingwe ngumthetho, sicela ningasinikezi noma sembule imininingwane yobuqu enobungozi, kuhlanganise nangamawebhusayithi ethu, izinhlelo zokusebenza, noma amanye amashanela. Kuye nesifunda senu, “imininingwane yobuqu enobungozi” ingahlanganisa, kodwa ingaphelele ku-, imininingwane ephathelene nomdabu wenu wobuhlanga noma wesizwe, izinkolelo zenkolo noma zefilosofi, imibono yepolitiki, ubulungu benyunyana yezisebenzi, ezempilo, imininingwane ye-genetic noma ye-biometric, ukuthandana ngocansi, umlando wobugebengu, noma izinqubo zomthetho noma zokuphathwa kanye nezijeziso.
3.2. Uma kudingeka siqoqe noma sicubungule imininingwane yobuqu enobungozi, sizokwenza kanjalo kuphela ngokuvumelana nemithetho yobumfihlo esebenzayo futhi kuphela lapho sinaso isisekelo esivumelekile somthetho, njengemvume yenu ecacile, ukuthobela isibopho somthetho, noma uma kudingeka ukusungula, ukusebenzisa, noma ukuvikela izinsolo zomthetho.
4. Imithombo yemininingwane yobuqu
4.1. Singase siqoqe imininingwane yenu yobuqu ezimweni ezilandelayo kusuka:
4.1.1. Kunina ngqo: Uma nixhumana nathi, nibhalisa, nixhumana namaqembu ethu, nihambela imicimbi, noma nivakashela amahhovisi ethu;
4.1.2. Amawebhusayithi/izinhlelo zokusebenza zethu: Uma nisebenzisa imikhiqizo kanye nezinsizakalo zethu, nixhumana namawebhusayithi ethu, izinhlelo zokusebenza noma nixhumana nathi, isibonelo, ngamafomu, amakhuki, noma amarekhodi okusetshenziswa;
4.1.3. Amathuluzi asekelwe ku-AI: Uma nixhumana namathuluzi asekelwe ku-AI anikezwa yi-Deriv, njenge-Amy, isisekeli sethu se-chat se-AI, noma amakholi ezwi/ocingo asekelwe ku-AI. Lokhu kuhlanganisa okuqukethwe kokuxhumana kwenu (kuhlanganise ukuqoshwa kwezwi), noma yimuphi umininingwane yobuqu eniyinikezayo, kanye nemininingwane ebhekene nayo yobuchwepheshe (njengezinhlonzo ze-session kanye namaveki wesikhathi);
4.1.4. Izinhlangano zesithathu: Kuhlanganise amapathini ebhizinisi, abahlinzeki bezinsizakalo, iziphathimandla zomphakathi, noma izizinda zedatha zokuqinisekisa;
4.1.5. Imithombo yomphakathi: Njengamarekhodi okulawulwa noma izizinda zedatha ezivulelekile emphakathini;
4.1.6. Okuzenzelwe ngu-Deriv: Ekunikezelweni kwezinsizakalo zethu (isib. amarekhodi emihlangano, ukuqoshwa kwamakholi, amarekhodi amakholi) noma ngokudala ukuqondakala noma olunye ulwazi ngani uma sihlaziya ulwazi esiselunakho; kanye/noma
4.1.7. Izicelo zolwazi eziqhubekayo: Njengengxenye yokuthobela imithetho kwethu okuqhubekayo, ukuhlola okunzulu, kanye nokuqinisekisa ukuphepha nobuqotho bezinsiza zethu, singase sidinge ukuthi ninikeze imininingwane yangasese eyengeziwe noma amadokhumenti asekelayo nganoma siliphi isikhathi ngesikhathi sobudlelwane benu nathi.
5. Isisekelo esisemthethweni nezinjongo
5.1. Sisebenzisa imininingwane yenu yangasese lapho sinemvume yenu noma isizathu esisemthethweni sokuyisebenzisa. Lezi zizathu zingase zihlanganise:
5.1.1. Ukucubungula imininingwane yenu yangasese ukuze sithobele isibopho esisemthethweni, kuhlanganise nemfuneko zelayisense, imfuneko zokulwa nobuqili, kanye nemithetho yokulwa nokuhlanjululwa kwemali;
5.1.2. Ukucubungula imininingwane yenu yangasese ukuze singene noma senze isivumelwano esinaso nani;
5.1.3. Ukuphishekela izintshisekelo zethu zebhizinisi ezisemthethweni; kanye/noma
5.1.4. Ukusungula, ukusebenzisa, noma ukuvikela amalungelo ethu asemthethweni.
5.2. Singase sisebenzise imininingwane yenu ngenjongo elandelayo:
5.2.1. Ukuphatha amakhasimende nokuphatha i-akhawunti;
5.2.2. Ukunikeza izinsiza, ukwenza ukuhweba, nokuphatha ukuthengiselana;
5.2.3. Ukusekela usizo lwamakhasimende ukuze sihlangabezane nokuxhumana nokubhekana nezikhalazo noma impikiswano;
5.2.4. Ukuphatha abalingani;
5.2.5. Ukuhlola okunzulu kwamakhasimende, izinqubo zoKwazi Ikhasimende Lakho (KYC), izinyathelo zokulwa nobuqili, imisebenzi yokulwa nokuhlanjululwa kwemali (AML), kanye nokuhlolwa kwezijeziso;
5.2.6. Ukuphepha nokulawula ukungena, ukuphepha kwesayithi, nokubhekana nobuqili obenzekile noma obusolwa, umsebenzi ongekho emthethweni, noma ukuziphatha okubi;
5.2.7. Izinjongo zokumaketha kanye nokuhlaziya, okungase kuhlanganise ukwenza izinhlolovo, ukukala ukwaneliseka kwamakhasimende, kanye nokuqoqa impendulo;
5.2.8. Ukuthuthukisa imikhiqizo nezinsiza zethu, ukwenza imisebenzi yocwaningo nokuthuthukiswa, ukwenza ucwaningo lokuzijwayeza komsebenzisi, kanye nokuqoqa ulwazi lwebhizinisi;
5.2.9. Imicimbi, ama-webinar, izifundo zokuqeqeshwa, kanye nezinhlelo zokufunda;
5.2.10. Ezezimali, ingcebo, ukubalwa kwezimali, kanye nokucubungula izinkokhelo;
5.2.11. Ukuphathwa kwabahlinzeki nabangaxhunywe ngqo nethu;
5.2.12. Ukuphathwa kwengozi, ukuvikelwa nokuthungathwa kobugebengu, ukuhlolwa kwangaphakathi, ukubusa kwezinkampani, kanye nemisebenzi yokulungisa izinkinga;
5.2.13. Ukusebenzisa iwebhusayithi yethu, izinhlelo zokusebenza, kanye namapulatifomu, kanjalo nangenxa yengqalasizinda ye-IT nokuphepha kanye nokuhlolwa noma ukuthuthukiswa kwesistimu;
5.2.14. Ukuthobela umthetho, ukuphathwa kwecala noma ukuvikelwa kwamacala asemthethweni, ukugcinwa kwamarekhodi, kanye nokuvikela izintshisekelo zethu ezisemthethweni noma amalungelo ethu asemthethweni, kuhlanganise ukuthatha nokuphendula isinyathelo esisemthethweni noma ukwenza izicelo zomshwalense;
5.2.15. Ukuhlangana kwamabhizinisi, ukuthengwa, ukuthengisa, ukudluliselwa kwempahla, ukuhlelwa kabusha, noma ukubhanga kwebhizinisi lethu lonke noma iyingxenye yalo, kuhlanganise nokuhlola okunzulu okufanelekile;
5.2.16. Ukucubungula izicelo zenu noma ukunisiza nisebenzise amalungelo enu;
5.2.17. Ukukhiqiza nokusabalalisa umsindo, ividiyo, noma okunye okuqukethwe kwemidiya;
5.2.18. Noma iyiphi inye enjongo edingekayo noma egunyazwe umthetho, imithethonqubo, izikhokhelo zokusebenza, noma incwadi yenkantolo; kanye/noma
5.2.19. Ukufunda kwemishini nokucubungula okuzenzakalelayo, kuhlanganise ukusebenzisa imininingwane yangasese ukuqeqesha, ukuthuthukisa, kanye nokuthuthukisa ama-algorithm, amamodeli, noma izinhlelo zobuhlakani bokwenziwa, ngenjongo yokuthuthukisa izinsiza zethu, ukuvikela ubuqili, ukuphatha ingozi, nokusebenza kwebhizinisi. Lapho sisebenzisa abahlinzeki be-AI bangaxhunywe ngqo nethu ukunika amandla amathuluzi nezinsiza zethu, imininingwane yenu yangasese ingase icutshungulwe ngabo abahlinzeki ngenjongo yokuqeqesha noma ukuthuthukisa amamodeli abo ajwayelekile.
5.3. Niyavuma ukuthi sisebenzisa amathuluzi anamandla e-AI, kuhlanganise (kodwa hhayi kuphela) Amy, umsizi wengxoxo we-AI etholakala kuwebhusayithi yethu nezinhlelo zokusebenza, kanye nezingcingo ezisizwa yi-AI. Lapho nisebenzisa u-Amy noma izici zengxoxo noma zezwi ezisizwa yi-AI, okuqukethwe kokuxhumana kwenu (kuhlanganise noma kuziphi izingcingo ezirekhodiwe) nanoma iyiphi imininingwane yangasese eniyinikezayo ingase icubungulwe yithi, futhi lapho kudingeka, ngabahlinzeki bezobuchwepheshe be-AI bangaxhunywe ngqo nathi abenza njengabacubunguli egameni lethu.
5.4. Niyotshelwa ngokucacile uma sithembela emvumeni yenu, futhi ningahoxisa imvume yenu nganoma siliphi isikhathi.
6. Ukudalulwa kwemininingwane yangasese
6.1. Singase sabelane ngemininingwane yenu yangasese kulezi zigaba zabathola ulwazi, lapho kudingekile futhi kufanelekile ukufeza izinjongo ezichazwe kule Nqubomgomo Yobumfihlo, futhi kusekelwe esisekelweni esifanele esisemthethweni:
6.1.1. Amanye amakhampani ngaphakathi kwe-Deriv group;
6.1.2. Ama-ejenti, abaqashwe ngenkontileka, abahlinzeki noma abalingani babezinsiza, kuhlanganise abahlinzeki be-IT, i-cloud, nobuchwepheshe be-AI, ukubhalisa iwebhusayithi, ukuhlaziya, ukufezekisa, abahlinzeki bokuqukethwe, usizo lwamakhasimende, amapulatifomu okuxhumana kanye nabahlinzeki bezinsiza zokuhanjiswa;
6.1.3. Abacubunguli bezinkokhelo, amabhange, kanye nezikhungo zezimali ukuze bacubungule ukuthengiselana;
6.1.4. Abalawuli, izinkantolo, abaphoqelela umthetho, intela, noma amanye amagunya aphila ngomphakathi njengoba kudingwa ngumthetho noma ukuvikela amalungelo ethu;
6.1.5. Abeluleki bochwepheshe, kuhlanganise abomshwalense, abameli, abahloli-mabhuku, kanye nabagcini-mabhuku, ngenxa yokuqhubeka kwebhizinisi, ukuphatha ingozi, noma phakathi nezindaba zomthetho noma izicelo;
6.1.6. Abalingani bebhizinisi;
6.1.7. Abalingani bemicimbi noma bokumaketha, amanethiwekhi okukhangisa, abahlinzeki bokuhlaziya, kanye namanethiwekhi okuxhumana komphakathi, njengoba kufanelekile ekumakethweni, ekukhangisweni, ekuthuthukisweni komkhiqizo, noma ekubambeni iqhaza emicimbini;
6.1.8. Ngemvume yenu ecacile, kwabanye abangaxhunywe ngqo eniyalela ukuthi sabelane ngemininingwane yenu nabo; kanye/noma
6.1.9. Kwabanye abathintekayo i-Deriv egunyazwe noma edingwa ngumthetho, imithethonqubo, izikhokhelo zokusebenza noma incwadi yenkantolo ukuthi idalule imininingwane kubo.
6.2. Sidinga kubo bonke abangaxhunywe ngqo abacubungula imininingwane yenu yangasese egameni lethu ukuthi banikeze ukuphepha okufanelekile, bathobele umthetho osebenzayo, futhi banikeze ukuvikelwa okungenani okulinganayo nokuchazwe lapha.
7. Ukudluliselwa kwemininingwane kwamazwe ngamazwe
7.1. Iqembu le-Deriv libhizinisi lomhlaba wonke elinamahhovisi, abalingani, kanye nabahlinzeki bezinsiza abatholakala emhlabeni wonke, kuhlanganise e-European Economic Area (EEA), e-United Kingdom, e-Asia, e-Afrika, e-Latin America, nakwezinye izifunda. Ngenxa yalokho, imininingwane yenu yangasese ingase icutshungulwe noma idluliselwe emazweni angaphandle kwezwe lenu lokuhlala—kuhlanganise amazwe angaphandle kwe-EEA noma i-UK—angase angabi nezinga lokuvikelwa kwemininingwane elilinganayo nelakulo izwe lenu.
7.2. Lapho imininingwane yomuntu siqu eyimele i-GDPR, i-UK GDPR, noma Imithetho Yobumfihlo esebenzayo edluliselwa ezweni elingakatholakali ukuthi linikeza izinga elanele lokuvikela imininingwane, sizosebenzisa izivikelo ezifanele ngokuvumelana nemibandela yomthetho efanelekile. Lezi zivikelo zingahlanganisa Izigaba Ezijwayelekile Zesivumelwano (Standard Contractual Clauses) ezigunyazwe iKhomishini YaseYurophu noma uhulumeni waseUK, izinqumo zokwanele, ukuhlolwa okungeziwe komthelela wokudluliswa, nezinyathelo ezengeziwe zobuchwepheshe nezokuhlela, njengoba kudingeka, ukuqinisekisa ukuthi imininingwane yenu yomuntu siqu ihlala ivikelekile.
8. Ukugcinwa kwedatha
8.1. Sigcina imininingwane yenu yomuntu siqu kuphela isikhathi esidingekayo ukufeza izinjongo eyaqoqwa ngazo, kuhlanganise ukuhambisana nemibandela yomthetho, yezinqubomgomo, yokubalwa kwezimali, noma yokubika, futhi ngokuvumelana nenqubomgomo yethu yangaphakathi yokugcina idatha. Ngemuva kokuba isikhathi esifanele sokugcina sesiphelile, sizosula ngendlela ephephile noma senze idatha yenu ingaziwa ukuthi ingakabani, ngaphandle uma isikhathi eside sokugcina sidingeka noma sivunyelwe ngumthetho, njengokumiswa, ukusetshenziswa, noma ukuvikelwa kwezinsolo zomthetho, noma izinjongo zokugcina amarekhodi, ezesayensi, noma zomlando.
9. Amalungelo enu
9.1. Kuye ngesifunda enihlala kuso kanye nemithetho Yobumfihlo esebenza kumininingwane yenu yomuntu siqu, kungenzeka ninamalungelo alandelayo:
9.1.1. Ulwazi nokufinyelela: Ningacela ukufinyelela kumininingwane yenu yomuntu siqu, nithole ulwazi olwengeziwe ngendlela esiyicubungula ngayo, futhi nithole imininingwane yezinhlangano zomphakathi nezizimele esizabelene nazo idatha yenu. Ningase nicele futhi ikhophi yemininingwane yenu yomuntu siqu.
9.1.2. Ukulungiswa: Ningacela ukulungisa noma ukubuyekeza imininingwane yomuntu siqu engalungile noma engaphelele.
9.1.3. Ukususwa: Kungenzeka ninelungelo lokucela ukususwa kwemininingwane yenu yomuntu siqu, kuxhomeke emibandeleni yomthetho efanelekile.
9.1.4. Ukunciphisa ukucubungula: Kungenzeka ninelungelo lokucela ukuthi sincishise ukucubungula kwemininingwane yenu yomuntu siqu ezimweni ezithile.
9.1.5. Ukuphikisana nokucubungula: Kungenzeka ninelungelo lokuphikisana nohlobo oluthile lokucubungula, kuhlanganise ukumaketha okuqondile nokucwaninga kwephrofayili.
9.1.6. Ukuthutheleka kwedatha: Kungenzeka ninelungelo lokucela ikhophi engathuthelezeka yemininingwane yenu yomuntu siqu ngefomethi ehlelekile, esetshenziswa ngokuvamile, futhi efundeka yimishini, kuxhomeke emikhawulweni yomthetho futhi inqobo nje uma lokhu kungathinti kabi amalungelo abanye noma kuphazamise imininingwane eyimfihlo.
9.1.7. Ukuthathwa kwezinqumo okuzenzakalelayo: Kungenzeka ninelungelo lokungabhekani nezinqumo ezisekelwe kuphela kucubungula okuzenzakalelayo (kuhlanganise ukucwaninga kwephrofayili), lapho izinqumo ezinjalo zidala umthelela womthetho noma umthelela obalulekile ngendlela efanayo.
9.1.8. Ukuhoxiswa kwemvume: Lapho sicubungula idatha yenu ngokususelwa kumvume, ninelungelo lokuhoxisa imvume yenu nganoma siyiphi isikhathi. Ukuhoxiswa ngeke kuthinte ukusemthethweni kokucubungula okwenziwa ngaphambi kokuhoxiswa.
9.1.9. Isikhalazo esiphathelene negunya elibhekelele: Kungenzeka ninelungelo lokufaka isikhalazo kugunya elibhekelele ukuvikelwa kwedatha ezweni enihlala kulo, lapho idatha yenu icubungulwa khona, lapho umlawuli wedatha yenu asungulwe khona, noma lapho kwenzeke khona ukwephulwa okungenzeka kwedatha.
9.2. Sicela niqaphele ukuthi singacela ulwazi olwengeziwe kini ukuqinisekisa ubunikazi benu ngaphambi kokucubungula isicelo senu. Kwezimo ezithile, uma isicelo singenasisekelo ngokusobala, siphindaphindeka, noma singumthamo omkhulu kakhulu, singase sikhokhise imali efanelekile noma senqabe ukusabela esicelweni, njengoba kuvunyelwe ngumthetho osebenzayo.
9.3. Ningacela ukubuyekeza imininingwane yenu yomuntu siqu kuzilungiselelo ze-akhawunti yenu. Kungumthwalo wenu wemfanelo ukuqinisekisa ukuthi imininingwane yenu yomuntu siqu ihlala iyiqiniso futhi ibuyekezwe, njengoba sithembele kuyona idatha ukuhlinzeka ngemisebenzi yethu. Sicela niqaphele ukuthi uma ninikeza ulwazi olungelona iqiniso noma aniwubuyekezi imininingwane yenu uma ishintsha, lokhu kungathinta izinga noma ukutholakala kwemikhiqizo nemisebenzi yethu kini.
9.4. Uma nifisa ukusebenzisa noma yiliphi lalamalungelo noma ninemibuzo ngamalungelo enu ngaphansi kwale Nqubomgomo Yobumfihlo, sicela nixhumane noMphathi Wokuvikelwa Kwedatha wethu ku- dpo@deriv.com.
9.5. Le Nqubomgomo Yobumfihlo ayidali, ayinwebi, futhi ayiguquli amalungelo noma imithwalo yemfanelo ngaphandle kwalokho okunikezwa ngumthetho osebenzayo (njengeMithetho Yobumfihlo efanelekile).
10. Ukumaketha
10.1. Ninelungelo lokuzikhipha ekutholweni kwezinto zokumaketha kuvela kithi. Lokhu kungenziwa ngokuhoxisa imvume yenu nganoma siyiphi isikhathi ngesikhathi eniphethe i-akhawunti nathi.
10.2. Ningazikhipha ekutholweni kwezokuxhumana zokumaketha kuzilungiselelo ze-akhawunti yenu noma nizikhiphe ku-imeyili zokumaketha ngokuchofoza isixhumanisi esithi “Unsubscribe” esifakwe kuzo zonke izokuxhumana zethu zokumaketha.
10.2.1. Uma nikhetha ukuzikhipha noma ukuzikhipha ezokuxhumana zethu zokumaketha, sicela niqaphele ukuthi ningase nisathola ama-imeyili aphathelene nokuthengiselana noma nemisebenzi. Sizozama ngaso sonke isikhathi ukunciphisa inani lokuphindaphinda kwalezi mizwana futhi siqinisekise ukuthi ziyadingeka ukusebenza ngendlela efanele kwemikhiqizo nemisebenzi yethu.
10.2.2. Sicela niqaphele ukuthi ngenxa yesikhathi socubungulo, ningase nithole ezinye izokuxhumana zokumaketha isikhashana, ngisho noma senicelile ukuzikhipha noma ukuzikhipha. Ngaphezu kwalokho, uma isikhombisa sokumaketha sisendleleni noma sisathunyelwa, ningase nisazithole. Uma nisathola izokuxhumana zokumaketha kuvela kithi ngemuva kwesikhathi esanelekile sidlule, sicela nixhumane nathi nge-live chat.
11. Ukuphepha kwemininingwane yenu yomuntu siqu
11.1. Sithatha ukuphepha kwemininingwane yenu yomuntu siqu nokuthengiselana kwezimali ngokungqongqoza futhi sisebenzisa indlela esekelwe engozini yezivikelo, kuhlanganise:
11.1.1. Iphasiwedi yenu inikezwe ngokukhethekile ku-akhawunti yenu futhi igcinwa ngendlela ephephile kusetshenziswa i-cryptographic hashing eqinile. Akekho kithi, noma abasebenzi bethu, ongafinyelela kuphasiwedi yenu. Sicela nixhumane nathi uma ninanoma iziphi izinkinga ngephasiwedi yenu.
11.1.2. Yonke idatha yekhadi lesikweletu icubungulwa ngendlela ephephile futhi ngqo nozakwethu bokukhokha, kusetshenziswa ukubethela kwe-SSL/TLS yamanje futhi ngokuhambisana ne-Payment Card Industry Data Security Standard (PCI DSS) noma izinga elifanayo.
11.1.3. Ukufinyelela kumininingwane yenu yobuqu kukhawulelwe kubasebenzi abagunyaziwe abayidingayo ngempela ukuze bagcwalise izibopho zabo. Ukufinyelela konke kuphathwa ngokuvumelana nokulawulwa kokufinyelela okusekelwe emsebenzini, futhi kuphinde kubuyekezwe futhi kuhlolwe ngokuvamile.
11.1.4. Sisebenzisa izinyathelo zobuchwepheshe nezinhlangano ezihambisana nezinga lezimboni, kuhlanganise ukubethelwa kwemininingwane ngesikhathi ithunyelwa nalapho igciniwe, ukuvikelwa kwenethiwekhi (okufana nama-firewall kanye nokubonwa kokungenwa ngokungemthetho), ukuhlolwa kokuphepha okuvamile, nokuhlelwa kokuqhubeka kwebhizinisi, ukuze sivikele imininingwane yenu.
11.1.5. Amasistimu ethu ahlola umsebenzi okusolisayo kanye nobuqili obungaba khona. Siqinisekisa ubunikazi lapho kufanele, futhi uma kusolwa ubuqili, singase sibandakanye amaphoyisa nezinye izinhlangano ezifanele.
11.1.6. Nina ningabhekene nokugcina imininingwane yenu yokungena, i-email ehambisana nayo, kanye namadivayisi enu kuphephile. Sincoma kakhulu ukuthi nikhethe amaphasiwedi aqinile nangafani namanye, niwabuyekeze njalo, ningawaveli neze, futhi ningasebenzisi amadivayisi noma amanethiwekhi omphakathi ahlanganyelwe ukungena ku-akhawunti yenu.
11.2. Nakuba sizama ngamandla ukuvikela imininingwane yenu, sicela niqaphele ukuthi akukho inqubo esetshenziswa ku-inthanethi engaqinisekiswa ukuthi iphephe ngaso sonke isikhathi. Uma kungenzeka kwenzeke ukwephulwa kwemininingwane, sizolandela imigomo yokwaziswa esebenzayo ngokuvumelana noMthetho Wobumfihlo obufanelekile.
12. Ukuthathwa kwezinqumo okuzenzakalelayo kanye nokuhlaziya iphrofayela
12.1. Sigodla ilungelo lokusebenzisa imininingwane esiyiqoqa futhi siyihlole ukuze sihlaziye iphrofayela yenu ngokuhambisana nemikhiqizo yethu. Senza lokhu ngesandla kanye nosizo lokucutshungulwa okuzenzakalelayo. Ngale ndlela, sizokwazi ukuninikeza imikhiqizo namasevisi afanelekile kakhulu.
12.2. Singase futhi sisebenzise amasistimu azenzakalelayo ukusisiza senze izinqumo zokuhlola ingozi, njengalapho senza ukuhlolwa kobuqili nokuhlanzwa kwemali. Nakuba singase sisebenzise ubuchwepheshe ukusisiza sibone izinga lengozi, zonke izinqumo ezingase zinibhebhezelise kabi zizohlale zihlanganisa ukungenelela ngesandla ukuze kuqinisekiswe ukuthi ukuthathwa kwezinqumo akusekelwe nje kuphela ekucutshungulweni okuzenzakalelayo.
13. Amakhukhi kanye nokuhlaziywa kwewebhusayithi
13.1. Amakhukhi amafayela amancane ombhalo abekwe kudivayisi yenu ukugcina imininingwane engabuyekezwa futhi ibizwe yisiphakeli sewebhu. Asetshenziswa kabanzi ukwenza amawebhusayithi asebenze, athuthukise ukuzizwa kwabasebenzisi, futhi alethe okuqukethwe nezikhangiso ezifanelekile.
13.2. Sisebenzisa amakhukhi kanye nobuchwepheshe obufanayo (okufana namabhikoni wewebhu kanye namaphikseli) ukuze:
13.2.1. Sivumele ukusebenza kwewebhusayithi kanye nezindawo eziphephile;
13.2.2. Sikhumbule okukhethwa nezilungiselelo zenu;
13.2.3. Siqonde indlela enisebenzisa ngayo amasevisi ethu futhi siwathuthukise;
13.2.4. Silethe okuqukethwe kanye nezikhangiso ezilungiselelwe wena; kanye
13.2.5. Sisize siqinisekise ukuphepha kwe-akhawunti yenu ngokubhala ukungena kanye nemizamo yokungena.
13.3. Singase sisebenzise lezi zinhlobo zamakhukhi ezilandelayo:
13.3.1. Amakhukhi adingeka ngempela: Abalulekile ukuthi nikwazi ukuhlola iwebhusayithi nisebenzisa izici zayo, njengokungena;
13.3.2. Amakhukhi okusebenza: Akhumbula okukhethwe yinu nezinqumo zenu ukuthuthukisa ukuzizwa kwenu;
13.3.3. Amakhukhi okusebenza/Okuhlaziya: Asisiza siqonde indlela izivakashi ezisebenzisana ngayo newebhusayithi yethu ngokuqoqa nokubika imininingwane ngokungaziwa; futhi/noma
13.3.4. Amakhukhi Okuqonda/Okukhangisa: Asetshenziswa yithi nabambelwethu bangakwesithathu ukulethela izikhangiso ezifanelekile nokukala ukusebenza kwazo.
13.4. Amakhukhi adingeka ngempela azomiswa ngokuzenzakalelayo. Amanye amakhukhi (afana namakhukhi okusebenza, okuhlaziya, nokukhangisa) angase amiswe kuphela uma ninikeza imvume yenu ngokuvumelana nomthetho osebenzayo.
13.5. Ninezinketho eziningi ngokuphathelene nokuphathwa kwamakhukhi kukhompiyutha yenu. Amanani amaningi amabhrawuza wewebhu avumela ukuthi nilawule noma nivimbe amakhukhi ngokusebenzisa izilungiselelo zenu zebhrawuza. Sicela niqaphele ukuthi ukuvimba amakhukhi athile kungathinta ukusebenza kwemikhiqizo namasevisi ethu.
13.6. Amakhukhi agcinwa kuphela isikhathi esidingekayo ukugcwalisa injongo ayenzelwe. Isikhathi sokugcinwa sincike ohlobo lwekhukhi. Amakhukhi wesheshini asuswa lapho nivala ibhrawuza yenu, kanti amakhukhi ahlala isikhathi eside angase ahlale isikhathi eside ngaphandle kwalapho niwasusa ngaphambili.
13.7. Sisebenzisa amasevisi abambelwethu bangakwesithathu, afana noGoogle Analytics, Meta Pixel, LinkedIn Insight Tag, kanye no-Snap Pixel, angase amise amakhukhi awo kudivayisi yenu. Ningasithumela i-email ku- dpo@deriv.com ukuthola ulwazi mayelana nalawa makhukhi nokuthi nilawule kanjani okukhethwa kwenu.
14. Izixhumanisi kuwebhusayithi ezinye
14.1. Iwebhusayithi yethu iqukethe izixhumanisi kuwebhusayithi ezinye futhi ingase iqukethe izikhangiso zebhena noma isithonjana ezihlobene namawebhusayithi angakwesithathu. Lawa mawebhusayithi kanye nezikhangiso zawo angase amise amakhukhi awo kubhrawuza yenu yewebhu, okungaphandle kwamandla ethu okulawula. Asinalo igunya lezinqubo zobumfihlo noma okuqukethwe kwamawebhusayithi anjalo. Sinikhuthaza ukuthi nifunde izinqubomgomo zobumfihlo zalawa mawebhusayithi ngoba izinqubo zawo zingase zihluke kwezethu.
15. Umlawuli wemininingwane kanye nemininingwane yokuxhumana
15.1. Ngezinjongo zomthetho wokuvikela imininingwane osebenzayo, umlawuli wemininingwane obhekene nemininingwane yenu yobuqu uncike ezweni enihlala kulo kanye namasevisi e-Deriv eniwasebenzisa. Ukuze nithole ulwazi ngamabhizinisi e-Deriv anikeza amasevisi, kuhlanganise amakheli abhalisiwe kanye nolwazi lokulawulwa, sicela nivakashele: https://deriv.com/regulatory.
15.2. Uma nikuleNdawo Yomnotho YaseYurophu (EEA), umlawuli wemininingwane yenu uzoba iDeriv Investments (Europe) Limited, eyabunjwa eMalta (Inombolo Yenkampani C 70156), elikheli layo elibhalisiwe eliyi-Level 3, W Business Centre, Triq Dun Karm, Birkirkara BKR9033, eMalta. IDeriv Investments (Europe) Limited ilawulwa yiMalta Financial Services Authority ngaphansi koMthetho Wezinsizakalo Zokutshala Imali (Investment Services Act).
15.3. Uma nifuna ulwazi oluthe xaxa ngomlawuli wemininingwane yenu, ninemibuzo noma amazwana ngale Nqubomgomo Yobumfihlo noma izinqubo zethu zokuvikela imininingwane, noma nifuna ukufaka isikhalazo ngokulandela kwethu Umthetho Wobumfihlo osebenzayo, sicela nixhumane neSikhulu Sokuvikela Imininingwane kuthu ku- dpo@deriv.com.
16. Izibuyekezo
16.1. Singase sibuyekeze le Nqubomgomo Yobumfihlo isikhathi nesikhathi ukubonisa izinguquko kuzinqubo zethu, izimfuneko zomthetho, noma ubuchwepheshe.
Le webhusayithi kungenzeka isebenzise ukuhumusha okuzenzakalelayo ukuze kube lula kini. Nokho, inguqulo yesiNgisi iyinguqulo yokugcina futhi izogqama uma kuba khona noma yikuphi ukungqubuzana. I-Deriv (FX) Ltd inelayisensi futhi ilawulwa yi-Labuan Financial Services Authority. I-Deriv (BVI) Ltd inelayisensi futhi ilawulwa yi-British Virgin Islands Financial Services Commission. I-Deriv Investments (Cayman) Limited, ehhovisi labo elibhalisiwe ku-Campbells Corporate Services Limited, Floor 4, Willow House, Cricket Square, Grand Cayman, Cayman Islands, ilawulwa yi-Cayman Islands Monetary Authority. I-Deriv (Mauritius) Ltd ilawulwa yi-Financial Services Commission, Mauritius. I-Deriv (V) Ltd inelayisensi futhi ilawulwa yi-Vanuatu Financial Services Commission. I-Deriv.com Limited, inkampani ebhalisiwe e-Guernsey, iyinkampani ephethe lezi zinkampani. I-Deriv Capital International Ltd inehhovisi elibhalisiwe ku-Unit 25, 2nd Floor, Nia Mall, Saleufi Street, Apia, Samoa. I-Deriv (SVG) LLC inehhovisi elibhalisiwe ku-First Floor, SVG Teachers Credit Union Uptown Building, Corner of James and Middle Street, Kingstown P.O., St Vincent and the Grenadines. Qinisekani ukuthi nifunda Imigomo neMibandela yethu kanye nokuVezwa kweNgozi ukuze niqonde ngokugcwele izingozi ezihlobene nakho ngaphambi kokusebenzisa izinsiza zethu. Sicela niphinde niqaphele ukuthi ulwazi olukuleli webhusayithi alusiso iseluleko sokutshala imali.
Imikhiqizo enikezwa kuwebhusayithi yethu iyimikhiqizo ye-derivative eyinkimbinkimbi enengozi enkulu yokulahlekelwa yimali. Ama-CFD angamathuluzi ayinkimbinkimbi anengozi ephezulu yokulahlekelwa yimali ngokushesha ngenxa ye-leverage. Kufanele nicabangisise ukuthi niyakuqonda yini ukuthi le mikhiqizo isebenza kanjani nokuthi ningakwazi yini ukuthwala ingozi ephezulu yokulahlekelwa yimali yenu.
