I-Deriv ihlonishwe ngendondo ye-'Best Customer Service' kuma-Global Forex Awards

- Ifilosofi ye-Deriv ebeka amakhasimende kuqala ithole indondo ye-'Best Customer Service' kuma-Global Forex Awards, okuhambisana nonyaka wayo wama-25 wokunika amandla abahwebi.
- Unyaka wezi-2024 ungunyaka wokunqoba kwe-Deriv, ethole kakade kulo nyaka izindondo ze-'Most Trusted Broker', 'Best Trading Experience' (LATAM) 2024, kanye ne-'Best Latam Region Broker'.
ELimassol, eCyprus, mhla zingama-13 kuMandulo - I-Deriv, inkampani yokuhweba online eyaziwa emhlabeni jikelele enomlando weminyaka engama-25 yokwethembeka, ukusungula kanye nenkonzo, ithole ukuqashelwa ngenkonzo yayo yokusekela amakhasimende engaphezu kwamazinga alindelekile ngokunqoba indondo ye-'Best Customer Service' kuma-Global Forex Awards aphakeme kakhulu.
Indondo ye-'Best Customer Service', ehambisana nonyaka wama-25 wokusungulwa kwe-Deriv, iqashelwa ukuzibophezela kwenkampani okungaguquki ekunikezeni amakhasimende ulwazi olungagqamile futhi oluhlinzeka ngosekelo, okugcizelela nakakhulu ukuzibophezela kwayo ekunikezeni indawo yokuhweba engaphezu kwamazinga alindelekile.
Impumelelo yenkampani kule minyaka engama-25 edlule yakhiwe phezu kwesisekelo sokubeka amakhasimende kuqala. I-Deriv inikeza izinsiza zemfundo ezikhethekile, imibandela yokuhweba ephikisanayo, izinkundla ezilula ukuzisebenzisa, kanye nemikhiqizo esha. Iphinde yatshala imali njalo ekwakheni usekelo lwamakhasimende oluqinile ngayo i-Knowledgebase, i-Help Center, i-Live Chat, kanye nesevisi ye-WhatsApp ukuze kuqinisekiswe ukuthi amakhasimende athola usekelo ngesikhathi esifanele futhi oluphumelelayo.
URakshit Choudhary, i-co-CEO ye-Deriv, uphawule wathi: “Amakhasimende ethu asenhliziyweni yakho konke esikwenzayo. Lokhu kuqashelwa kubonisa umzamo ongadinwa wethimba lethu losekelo lwamakhasimende, oluhlale lwedlula amazinga alindelekile ekusizeni amakhasimende ethu. Njengoba sigubha iminyaka engama-25 ye-Deriv, siyaqinisekisa futhi ukuzibophezela kwethu ekunikezeni inkonzo yamakhasimende engaphezu kwamazinga alindelekile nasekunikezeni amandla abahwebi emhlabeni wonke.”
“Lokhu kuqashelwa okuphakeme kakhulu kuqinisekisa ukuzibophezela kwethu ekusunguleni futhi kuqinisa ukwethemba amakhasimende ethu asibeka kukho. Kusikhuthaza ukuthi siqhubeke nokudlulisa imingcele, sibeke izindinganiso ezintsha embonini, futhi sibeke ukwanelisa kwamakhasimende kuqala kukho konke esikwenzayo”, kusho uJeyavarthini Vairakanan, iPhini likaSihlalo Wezabasebenzisi.
Ifilosofi yosekelo lwamakhasimende ye-Deriv yakhiwe phezu kobuqotho, ukusabela ngokushesha, kanye nobungcweti. Inkampani iyaqonda ukuthi ukuhweba kungase kube yinto eyinkimbinkimbi futhi izama ukwenza lolu hambo lube olushelelayo kakhulu ngangokunokwenzeka kumakhasimende ayo. Kungakhathaliseki ukuthi iyaphendula umbuzo olula noma ixazulula udaba oluyinkimbinkimbi kakhudlwana, ithimba losekelo lwe-Deriv lihlale lilungele ukusiza futhi selitshale imali ekunikezeni izinsiza zemfundo kanye nama-ebook ezingeni zonke zabahwebi.