Ɛkwan bɛn so na mɛfa ahwɛ me profile no mu wɔ Deriv so?

Sɛ woanhwɛ wo akawnt no ahyɛ so a, wobɛtumi ayɛ ankasa nsɛm a edidi so yi foforo wɔ wo profile no mu, wɔ “About you” nkyekyɛmu no ase:

1. Fiti wo account no ho nhwehwɛmu ase

Sɛ woahwɛ wo akawnt no ahyɛ so dedaw na wopɛ sɛ woyɛ wo address no foforo a, ɛsɛ sɛ wutu fo kyerɛ mmoa kuo no na wɔasesa ma wo.

Wɔ wo profile no mu no, wobɛtumi nso ahwɛ tebea a eyi wɔ so na woayɛ no foforo:

Di akwankyerɛ a ɛwɔ screen no so akyi na woatwa wo ho mfonini (selfie). Hwɛ sɛ wo anim da adi pefee, hann wɔ so yie, na ɛda mfinimfini.

3. Fa wo din ho krataa (identity document) no bɔ soft (upload)

Paw ɔman a wɔde wo krataa no maa wo wɔ hɔ, afei paw krataa no su. Fa mfonini a emu da hɔ pefee anaa scan a wɔayɛ ho bɔ soft.

Nkrataa a wɔgye tom ne:

• Gyimafoɔ din krataa (Official identity card) anaa kar so dware pass (driving licence)
• Passport a ɛda hɔ

Hwɛ sɛ wo krataa no mfonini kyerɛ ne nkyɛmu nyinaa ne nsɛm a ɛwɔ so no pefee, a hann anaa sunsuma biara nni so.

4. Hwɛ wo address mu sɛ ɛtɔ

Akwan mmienu na wowɔ a wode bɛtumi ahwɛ wo address mu sɛ ɛtɔ:

• Ma GPS no nyɛ adwuma wɔ wo fon no so sɛdeɛ yɛbɛtumi ahu wo address a wote hɔ no ankasa
• Fa wo address ho adanseɛ nkrataa brɛ

Ɛkwan a Ɛdi Kan: Ma GPS no Nyɛ Adwuma

Sɛ woma GPS no yɛ adwuma na woma Deriv kwan ma wɔhu baabi a wowɔ a, wɔbɛhwɛ wo address no mu ntɛm ara.

Ɛkwan a Ɛtɔ so Mmienu: Fa Address Ho Adanseɛ Nkrataa Bɔ Soft

Sɛ wopaw sɛ wode nkrataa bɛbɔ soft a, ɛho bɛhia sɛ wo:

1. Si wo address a wote hɔ mũ no so dua - ɛsɛ sɛ ɛne wo adanseɛ krataa no hyia
2. Fa wo address ho adanseɛ bɔ soft (file no kɛseɛ a ɛboro so koraa: 50MB)
3. Fa file ahosuo a wɔgye tom di dwuma: JPG, PNG, WEBP, anaa PDF

Address ho nkrataa a wɔgye tom:

• ID a ɛda hɔ a address ho nsɛm wɔ so
• Nneɛma ho bɔwenbɔdeɛ nkrataa (electricity, nsuo, gas)
• Sikakorabea krataa (bank statements)
• Nkrataa a aban de firi hɔ

Adeɛ a Ɛho Hia: Ɛsɛ sɛ wo address krataa no da bɛyɛ abosome mmiɛnsa a atwam no mu.

5. Gye nkabom ho mmara (terms of use) ne FATCA nkabom no tom

Sɛ wode wo nkrataa no ma ama wɔahwehwɛ mu wie a, ɛho bɛhia sɛ wogye nkabom ho mmara no tom. Kenkan nkabom ho mmara no ne FATCA nkabom no yiye, na si so dua sɛ wonim sɛ wobɛtumi ayɛ obi a ɔyɛ ɔman adwuma mu niimfoɔ anaa ne busuani (politically exposed person, PEP) anaasɛ daabi.

Nhwehwɛmu no rekɔ so

Wobɛnya email nkrabea sɛ wo nhwehwɛmu no awie. Sɛ wɔgye tom a, wobɛtumi afiri aseɛ de sika agu wo account no mu na woafiri aseɛ ayɛ aguadi ntɛm ara.