1. Nkyerɛaseɛ
1.1. Deriv akuo mu nnwumakuo no ahyɛ bɔ sɛ wɔbɛbɔ wo data a ɛfa wo ho ho ban na wɔbu wo kokoamsɛm. Saa Privacy Policy yi kyerɛkyerɛ sɛdeɛ yɛboaboa, de di dwuma, siesie, pae mu kyerɛ, na yɛbɔ data a ɛfa wo ho ho ban wɔ Deriv nnwumakuo nyinaa mu ne wɔ yɛn nneɛma, mmoa, apps, ne websites ho. Sɛ yɛka "yɛn", "yɛ", anaa "yɛn deɛ" wɔ saa Privacy Policy yi mu a, yɛkyerɛ nnwumakuo pɔtee bi a ɛwɔ Deriv akuo mu a wɔyɛ adwuma wɔ wo data a ɛfa wo ho ho so, a mpɛn pii ɛyɛ Deriv nnwumakuo a wo ne wɔn wɔ aguadi abusuabɔ anaa a wɔma wo mmoa (sɛdeɛ wɔakyerɛ wɔ "Data controller and contact information" fa a ɛda aseɛ hɔ no mu).
1.2. Saa Privacy Policy yi ka clients a wɔwɔ hɔ seesei ne wɔn a wɔbɛyɛ clients, website no sofoɔ, wɔn a yɛne wɔn yɛ adwuma bom (business partners), wɔn a wɔma yɛn nnwuma (ne wɔn adwumayɛfoɔ), nhyiamu ahodoɔ ase nnipa, wɔn a wɔba yɛn adwumam, ne obiara a ɔne yɛn nneɛma, nnwuma, mobile apps, platform ahodoɔ, anaa digital akwan di dwuma ho, ɛmfa ho sɛ ɔman bɛn na wɔte mu. Saa Privacy Policy yi mfa wɔn a wɔrehwehwɛ adwuma anaa Deriv group adwumayɛfoɔ ho.
1.3. Yɛde wo personal data di dwuma sɛ controller, sɛdeɛ mmara a ɛfa ho kyerɛ, a ɛbɛtumi aka European Union General Data Protection Regulation (GDPR), United Kingdom General Data Protection Regulation (UK GDPR), ne mmara foforɔ a ɛfa kokoamsɛm ho (“Privacy Laws”) ho.
2. Personal data ahodoɔ
2.1. Sɛdeɛ wo ne yɛn di adwuma no teɛ no, yɛbɛtumi aboaboa personal data ahodoɔ a edidi so yi mu baako anaa pii ano na yɛde wɔn adi dwuma, sɛ:
2.1.1. Identity data: Din a wɔde too wo, abusua din, mmarima anaa mmaa, ɔman a wofiri soɔ, awoɔ da, ne/anaa aban krataa a wɔde kyerɛ onipa ho nsɛm (a passport, driving licence, national ID, ne/anaa resident permit ka ho).
2.1.2. Contact data: Postal address, email address, ne/anaa telefon nɔma.
2.1.3. Professional data: Adwuma din, wo boss anaa adwumam din, adwuma a woyɛ, mmeammea a wɔahyɛ wo sɛ hwɛ so, ne/anaa akatua.
2.1.4. Efie a wote mu ho nsɛm, a rental/tenancy apam, title deeds, ne utility bills ka ho.
2.1.5. Communication data: Nsɛm a ɛwɔ nkitahodie mu (emails, live chat, AI a ɛboa chat nkitahodie, call recordings ne logs, feedback, ne/anaa gua ho nhwehwɛmu mmuaeɛ).
2.1.6. Services data: Account anaa application ho nsɛm, aguadi anaa transaction abakɔsɛm, apam ahodoɔ, nneɛma a wopɛ, ne/anaa sɛdeɛ wode di dwuma ho nkrataa.
2.1.7. Provider data: Nsɛm a wɔde sesa wo ho sɛ obi a ɔma nnwuma anaa partner (apam ho nsɛm pɔtee, ne/anaa nhyiamu krataa).
2.1.8. Visitor data: Adwumam nsraeɛ ho nsɛm pɔtee (entry logs, da/mmerɛ a wobaeɛ ne deɛ enti a wobaeɛ, ne/anaa ahiade soronko a wokae).
2.1.10. Payment data: Billing address, sika a wotua ho nsɛm pɔtee, bank account, ɔkwan a wofa so tua ka, ne/anaa sika a woatua dada ho abakɔsɛm.
2.1.11. Usage data: Transactions a woyɛ wɔ wo account so, sɛdeɛ wode yɛn platform ahodoɔ ne nneɛma di dwuma, anaasɛ sɛdeɛ wo ne yɛn website, application, marketing, ne nkitahodie nneɛma di nkitaho.
2.1.12. Digital data: Sɛ nhwɛsoɔ no, IP address, baabi a wowɔ ho nsɛm (a GPS ne geolocation ka ho), device ne browser data, ne/anaa banbɔ ho nsɛm (sɛdeɛ wode wura mu anaa wodi w'ankasa adanseɛ ansa na woakɔ wo account mu).
2.1.13. Verification data: Adanseɛ a ɛkyerɛ baabi a wote, baabi a wo sika firi, ne/anaa baabi a wo sika a wode di dwuma no firi.
2.1.14. Biometric data: Data a wɔde di dwuma de kyerɛ onipa pɔtee, te sɛ anim nhwehwɛmu (facial recognition) anaa nne nsɛnkyerɛnneɛ (voiceprints). Mfonini, audio, anaa video recordings bi betumi ayɛ biometric data sɛ wɔde di dwuma de kyerɛ onipa ho nsɛm a.
2.1.15. Event participation data: Nsɛm a ɛfa nhyiamu mu kyerɛwdeɛ, nhyiamu ase a woaba, ne/anaa sɛdeɛ wode wo ho hyɛɛ mu ho.
2.1.16. Foforɔ: Nsɛm foforɔ biara a wode ma, anaa mmara hyɛ yɛn sɛ yɛmmoaboa ano, anaa deɛ ɛfa yɛn adwuma ho.
3. Personal data a emu yɛ den
3.1. Gye sɛ yɛn ankasa bisa anaa mmara hyɛ sɛ ɛho hia, yɛsrɛ wo mfa personal data a emu yɛ den biara mma yɛn anaa nkyerɛ obiara, a website, application, anaa akwan foforɔ a wode bɛfa so ama yɛn no ka ho. Sɛdeɛ wo man mmara teɛ no, "personal data a emu yɛ den" betumi aka, nanso ɛnyɛ no nko, data a ɛfa wo mmusua anaa wo nkurɔfoɔ ho, wo nyamesom anaa adwenkyerɛ gyidie, amammuisɛm mu adwene, kuo a wobom yɛ adwuma ho dwumadie (trade union), akwahosan, genetic anaa biometric data, deɛ wopɛ wɔ nna mu fam (sexual orientation), amumuyɛsɛm ho abakɔsɛm, anaa aban anaa mmara anan mu nhyehyɛeɛ ne asotwe ho.
3.2. Sɛ ɛho hia sɛ yɛboaboa anaa yɛde personal data a emu yɛ den di dwuma a, yɛbɛyɛ saa wɔ Privacy Laws a ɛfa ho kyerɛ no ase nko ara, na nso ɛsɛ sɛ yɛwɔ mmara mu nnyinasoɔ a ɛyɛ dɛn, te sɛ wo ara w'ankasa apenaso, mmara mu nhyehyɛeɛ a yɛdi so, anaa sɛdeɛ ɛho hia de kyerɛ, di, anaa bɔ mmara mu kɔbɔdeɛ ho ban.
4. Baabi a personal data firi
4.1. Yɛbɛtumi anya wo personal data wɔ tebea ahodoɔ a edidi so yi mu firi:
4.1.1. Wo ankasa tee: Sɛ wone yɛn di nkitaho, wokyerɛw wo din, wo ne yɛn adwumakuo bɔ nkitaho, woba nhyiamu ase, anaa wosra yɛn adwumam a;
4.1.3. AI-powered tools: Sɛ wode AI nnwinnade a Deriv de ama di dwuma, te sɛ Amy, yɛn AI chat ɔboafoɔ, anaa AI a ɛboa nne/telefon frɛ a. Yei ka nsɛm a ɛwɔ wo nkitahodie mu (a nne recordings ka ho), personal data biara a wode ma, ne technical data a ɛfa ho (te sɛ session identifiers ne timestamps) ho;
4.1.4. Third parties: A business partners, wɔn a wɔma nnwuma, aban mu adwumayɛfoɔ, anaa verification databases ka ho;
4.1.5. Public sources: Te sɛ mmara hwɛ so kuo nkrataa anaa databases a ɛda adi ma obiara;
4.1.6. Deriv ankasa de bɔeɛ: Wɔ yɛn nnwuma a yɛma mu (sɛ nhyiamu nkrataa, call recordings, call logs) anaa denam nhunumu anaa nsɛm foforɔ a yɛbɔ fa wo ho so, ɛberɛ a yɛresusu nsɛm a yɛawɔ dada ho; ne/anaa
4.1.7. Mmisa a ɛkɔ so ma nsɛm: Sɛ ɛyɛ yɛn mmara di so, nhwehwɛmu pa, ne sɛdeɛ yɛbɛhwɛ ama yɛn nnwuma ho banbɔ ne emu nokorɛ yɛ pɛ no fa bi no, yɛbɛtumi ahia wo sɛ wode personal data foforɔ anaa nkrataa a ɛboa adi ɛberɛ biara a wo ne yɛn di adwuma.
5. Mmara mu nnyinasoɔ ne nhyɛɛ ho botaeɛ
5.1. Yɛde wo personal data di dwuma wɔ berɛ a yɛwɔ wo apenaso anaa mmara mu nnyinasoɔ a ɛma yɛde di dwuma nko ara. Saa nnyinasoɔ yi betumi aka:
5.1.1. Yɛde wo personal data di dwuma sɛdeɛ yɛbɛdi mmara mu ahyɛdeɛ so, a licence ho ahyɛdeɛ, nsisie ho ban ahyɛdeɛ, ne sika ho nsisie mmara (anti-money laundering) ka ho;
5.1.2. Yɛde wo personal data di dwuma sɛdeɛ yɛbɛtumi ayɛ anaa adi apam a yɛne wo wɔ so;
5.1.3. Sɛdeɛ yɛbɛtiri yɛn aguadi mu mfasoɔ a mmara ma ho kwan so; ne/anaa
5.1.4. Sɛdeɛ yɛbɛtumi akyerɛ, adi, anaa abɔ yɛn mmara mu kyɛfa ho ban.
5.2. Yɛbɛtumi de wo nsɛm adi dwuma ama botaeɛ ahodoɔ a edidi so yi:
5.2.1. Clients ho nhwɛsoɔ ne account nhyehyɛeɛ;
5.2.2. Sɛdeɛ yɛbɛma nnwuma, ayɛ aguadi, na yɛahwɛ transactions so;
5.2.3. Clients mmoa a ɛma nkitahodie yɛ mmerɛw na ɛsiesie anwiinwii anaa akasakasa;
5.2.4. Partners ho nhwɛsoɔ;
5.2.5. Client due diligence, Know Your Customer (KYC) nhyehyɛeɛ, anti-fraud nhyehyɛeɛ, anti-money laundering (AML) adwuma, ne sanctions screening;
5.2.6. Security ne access control, site security, ne sɛ yɛbɛsiesie fraud a asi anaa wɔsusu sɛ asi, mmara a wɔbu so, anaa suban bɔne biara;
5.2.7. Marketing ne analytics botaeɛ, a ɛbɛtumi aka surveys a wɔyɛ, customer satisfaction a wɔsusu, ne feedback a wɔboaboa ano ho;
5.2.8. Yɛn nneɛma ne services a yɛma ɛtra so, research ne development adwuma a yɛyɛ, user experience research a wɔyɛ, ne business intelligence a wɔboaboa ano;
5.2.9. Events, webinars, training sessions, ne learning nhyehyɛeɛ ahodoɔ;
5.2.10. Finance, treasury, accounting, ne payment processing;
5.2.11. Supplier ne third-party management;
5.2.12. Risk management, crime prevention ne detection, internal audits, corporate governance, ne remediation adwuma;
5.2.14. Legal compliance, litigation management anaa legal claims ho anoyie, recordkeeping, ne yɛn mfasoɔ anaa legal rights a ɛfata a yɛbɔ ho ban, a ɛka ho legal action a yɛbɔ anaa yɛbua, anaa insurance claims a yɛyɛ;
5.2.15. Merger, acquisition, sale, asset transfer, restructuring, anaa bankruptcy a ɛfa yɛn adwuma nyinaa anaa fa bi ho, a ɛka relevant due diligence ho;
5.2.16. Wo abisadeɛ ahodoɔ a yɛhwɛ so anaa boa wo ma wode wo hokwan ahodoɔ di dwuma;
5.2.17. Audio, video, anaa media content foforɔ a yɛyɛ ne yɛkyekyɛ;
5.2.18. Botaeɛ foforɔ biara a mmara, nhyehyɛeɛ, codes of practice, anaa court order hwehwɛ anaa ama ho kwan; ne/anaasɛ
5.2.19. Machine learning ne automated processing, a ɛka ho sɛ yɛde data a ɛfa onipa ho bɛsua, bɛyɛ, na yɛama algorithms, models, anaa artificial intelligence nhyehyɛeɛ ayɛ yie, deɛ yɛde yɛ no ne sɛ yɛbɛma yɛn services kɔ so ayɛ yie, fraud siw, risk management, ne yɛn adwuma nhyehyɛeɛ. Baabi a yɛde third-party AI providers di dwuma ma yɛn tools ne services yɛ adwuma no, wo data a ɛfa wo ho no, saa providers no betumi de adi dwuma de sua anaa ma wɔn general models ayɛ yie.
5.3. Wogye tom sɛ yɛde AI-powered tools di dwuma, a ɛka ho (nanso ɛnyɛ no nko ara) Amy, AI chat assistant a ɛwɔ yɛn website ne apps so, ne AI-assisted voice calls. Sɛ wode Amy anaa AI-assisted chat anaa voice features foforɔ di dwuma a, wo ne no nkitahodie no mu nsɛm (a ɛka voice recordings biara ho) ne data biara a ɛfa wo ho a wode ma no, yɛbɛtumi de adi dwuma, na sɛ ɛho hia a, third-party AI technology providers a wɔyɛ adwuma ma yɛn sɛ processors no bɛtumi de adi dwuma bi.
5.4. Yɛbɛbɔ wo amanneɛ pefee sɛ yɛde wo consent di dwuma, na wobɛtumi atwe wo consent no bio mmerɛ biara.
6. Sɛdeɛ yɛda data a ɛfa onipa ho adi
6.1. Yɛbɛtumi de wo data a ɛfa wo ho akyɛ nnipakuo a wɔdidi soɔ yi, baabi a ɛho hia na ɛfata sɛ yɛde di dwuma de duru botaeɛ ahodoɔ a wɔaka ho nsɛm wɔ Privacy Policy yi mu, na egyina legal basis a ɛfata so:
6.1.1. Nkabom foforɔ a ɛwɔ Deriv group mu;
6.1.2. Agents, contractors, suppliers anaa service partners, a ɛka ho IT, cloud, AI technology providers, web-hosting, analytics, fulfilment, content providers, customer support, communication platforms ne logistics service providers;
6.1.3. Payment processors, sikakorabea, ne financial institutions a wɔde di dwuma de yɛ transactions;
6.1.4. Regulators, asɛnniiɛ, polisifoɔ a wɔhwɛ mmara so, tax, anaa public authorities foforɔ sɛdeɛ mmara hwehwɛ no anaa sɛ yɛbɛbɔ yɛn hokwan ho ban;
6.1.5. Professional advisers, a ɛka ho insurers, mmaranimfoɔ, auditors, ne accountants, de ma business continuity, risk management, anaa wɔ legal matters anaa claims mu;
6.1.6. Yɛn adwumayɛ apamfoɔ;
6.1.7. Event anaa marketing apamfoɔ, advertising networks, analytics providers, ne social networks, sɛdeɛ ɛfata ma marketing, advertising, nneɛma a wɔyɛ foforɔ, anaa event a wɔka ho;
6.1.8. Sɛ wode wo consent pefee ma yɛ, yɛbɛtumi de wo data akɔma third parties foforɔ a wokyerɛ yɛn sɛ yɛnkyɛ wo data no nkɔma wɔn; ne/anaasɛ
6.1.9. Nnipa afoforɔ a Deriv wɔ ho kwan anaa mmara, nhyehyɛeɛ, codes of practice anaa court order hwehwɛ sɛ yɛda nsɛm adi kɔma wɔn.
6.2. Yɛhwehwɛ sɛ third parties nyinaa a wɔde wo data a ɛfa wo ho di dwuma ma yɛn no, wɔbɛma security a ɛfata, wɔbɛdi mmara a ɛfata so, na wɔbɛbɔ ho ban sɛdeɛ wɔakyerɛ wɔ ha yi anaa deɛ ɛboro so.
7. International data transfers
7.1. Deriv group yɛ global adwuma a ɛwɔ offices, apamfoɔ, ne service providers wɔ ewiase mmaa ahodoɔ, a ɛka ho European Economic Area (EEA), United Kingdom, Asia, Africa, Latin America, ne mmeammea foforɔ. Ɛno nti, wo data a ɛfa wo ho no, yɛbɛtumi de adi dwuma wɔ, anaa wɔde kɔ, aman foforɔ a ɛnyɛ ɔman a wote mu no mu—a ɛka aman a ɛwɔ EEA anaa UK akyi ho—a ebia ɛrenma data protection a ɛyɛ pɛ sɛ wo ɔman no deɛ.
7.2. Baabi a data a ɛfa onipa ho a GDPR, UK GDPR, anaa Privacy Laws foforɔ a ɛfata di so no, wɔde kɔ ɔman a wɔnhunuu sɛ ɛma data protection a ɛfata no, yɛbɛyɛ safeguards a ɛfata sɛdeɛ legal requirements a ɛfata no kyerɛ. Saa safeguards yi betumi aka ho Standard Contractual Clauses a European Commission anaa UK aban apene so, adequacy decisions, transfer impact assessments foforɔ, ne technical ne organisational nhyehyɛeɛ foforɔ a ɛboa, sɛdeɛ ɛho hia, de hwɛ sɛ wo data a ɛfa wo ho no kɔ so wɔ ban mu.
8. Data a wɔkora so
8.1. Yɛkora wo data a ɛfa wo ho so kɔsi sɛ ɛho hia ma botaeɛ a yɛde boaboaa ano no nko ara, a ɛka ho sɛ yɛbɛdi mmara, nhyehyɛeɛ, accounting, anaa reporting requirements so, na sɛdeɛ yɛn internal retention policies kyerɛ. Sɛ berɛ a wɔahyɛ sɛ wɔnkora data no so no twam a, yɛbɛpepa anaa yɛbɛma wo data no ho nhyehyɛeɛ nkɔ nkɔda biribiara kwa, gyesɛ mmara ma ho kwan anaa ɛhwehwɛ sɛ wɔkora so kyɛ, sɛdeɛ ɛbɛyɛ a wɔde bɛsi legal claims anan mu, anaa wɔde bɛyɛ archiving, scientific, anaa historical botaeɛ.
9. Wo hokwan ahodoɔ
9.1. Sɛdeɛ ɔman a wote mu ne Privacy Laws a ɛfata wo data a ɛfa wo ho teɛ no, wobɛtumi anya hokwan a ɛdidi soɔ yi:
9.1.1. Nsɛm ne ɛkwan a wobɛfa so anya ho kwan: Wobɛtumi abisa sɛ wopɛ sɛ wohunu wo din ho nsɛm, nya nsɛm foforɔ a ɛfa sɛdeɛ yɛde di dwuma ho, na nya nsɛm a ɛfa aguadiɛ ne mpanimfoɔ afoforɔ a wɔde wo din ho nsɛm akyɛ wɔn no ho. Wobɛtumi nso abisa sɛ wɔmfa wo din ho nsɛm no krataa bi mma wo.
9.1.2. Nteɛso: Wobɛtumi abisa sɛ wɔnteɛ anaasɛ wɔnsiesie wo din ho nsɛm a ɛnyɛ nokorɛ anaasɛ a ɛnni mu pɛpɛɛpɛ.
9.1.3. Yiyi: Ebia wowɔ ho kwan sɛ wobisa sɛ wɔnyi wo din ho nsɛm mfiri hɔ, sɛ mmara a ɛfa ho ma ho kwan a.
9.1.4. Nhyehyɛeɛ a wɔde sianka dwumadie: Ebia wowɔ ho kwan sɛ wobisa sɛ yɛnsianka sɛdeɛ yɛde wo din ho nsɛm di dwuma wɔ tebea pɔtee bi mu.
9.1.5. Ɔko a wotia dwumadie: Ebia wowɔ ho kwan sɛ wotia dwumadie ahodoɔ pɔtee bi, a direct marketing ne profiling ka ho.
9.1.6. Data a wɔbɛtumi de atu: Ebia wowɔ ho kwan sɛ wobisa krataa a wobɛtumi de wo din ho nsɛm atu wɔ ɛkwan a wɔahyehyɛ so, a wɔtaa de di dwuma na wɔtumi de computer kenkan, sɛ mmara ahyɛ ano a, na sɛ ɛmmfa nsɛm a ɛfa afoforɔ ho nkɔ bɔne mu anaasɛ ɛmmma ahintasɛm mpue.
9.1.7. Gyinaesie a wɔde computer na ɛyɛ: Ebia wowɔ ho kwan sɛ gyinaesie a wɔde computer nko ara yɛ (a profiling ka ho) nnyina wo so, wɔ baabi a gyinaesie no de mmara mu nsunsuansoɔ anaasɛ nsunsuansoɔ a ɛte saa bɛba.
9.1.8. Wo pene a wobɛtwe akyi: Sɛ wo pene so na yɛde wo din ho nsɛm di dwuma a, wowɔ ho kwan sɛ wotwe wo pene akyi ɛberɛ biara. Pene a wobɛtwe akyi no renka dwumadie a yɛayɛ ansa na woretwe akyi no ho mmara mu ba.
9.1.9. Nkuasoɔ a wɔde kɔma wɔn a wɔhwɛ nsɛm so: Ebia wowɔ ho kwan sɛ wode nkuasoɔ kɔma data protection panin wɔ ɔman a wote mu, baabi a wɔde wo din ho nsɛm di dwuma, baabi a wo data controller si, anaasɛ baabi a data breach a ɛbɛtumi asi.
9.2. Hwɛ yie sɛ, ebia yɛbɛbisa wo nsɛm foforɔ sɛ yɛmfa nhwɛ mu sɛ wo ankasa ne hwan ansa na yɛadi wo abisadeɛ ho dwuma. Mmerɛ bi mu, sɛ abisadeɛ bi nni nnyinasoɔ pa biara, ɛtoaa so, anaa ɛboro so a, yɛbɛtumi abɔ ka a ɛfata anaasɛ yɛannye abisadeɛ no antom, sɛdeɛ mmara a ɛfa ho ma ho kwan.
9.3. Wobɛtumi abisa sɛ wɔnsiesie wo din ho nsɛm wɔ wo account nhyehyɛeɛ mu. Ɛyɛ wo asɛdeɛ sɛ woma wo din ho nsɛm yɛ nokorɛ na ɛyɛ foforɔ, ɛfiri sɛ yɛde saa nsɛm yi na ɛma yɛn mfasoɔ. Hwɛ yie sɛ, sɛ wode nsɛm a ɛnyɛ nokorɛ ma anaasɛ wansiesie wo nsɛm ɛberɛ a ɛsesa a, ebia ɛbɛhaw yɛn nneɛma ne mfasoɔ a yɛde ma wo no ho papayɛ anaasɛ sɛ wobɛnya bi.
9.4. Sɛ wopɛ sɛ wode kwan yi bi di dwuma anaasɛ wowɔ nsɛmmisa a ɛfa wo kwan a wowɔ wɔ saa Privacy Policy yi ase ho a, yɛsrɛ wo, frɛ yɛn Data Protection Officer wɔ [email protected].
9.5. Saa Privacy Policy yi mma kwan foforɔ biara, ɛntrɛ kwan biara mu, na ɛnsakra asɛdeɛ biara, gye deɛ mmara a ɛfa ho (te sɛ Privacy Laws a ɛfa ho) ama ho kwan.
10. Marketing
10.1. Wowɔ ho kwan sɛ wopa yɛn marketing nneɛma a yɛde bɛma wo no ho. Wobɛtumi ayɛ yei denam wo pene a wobɛtwe akyi, ɛberɛ biara a wowɔ account wɔ yɛn nkyɛn no mu.
10.2. Wobɛtumi apa marketing nkrasɛm a yɛde bɛma wo no ho wɔ wo account nhyehyɛeɛ mu, anaasɛ woyi wo ho firi marketing emails mu denam “Unsubscribe” link a ɛwɔ yɛn marketing nkrasɛm nyinaa mu no so.
10.2.1. Sɛ wopaw sɛ wobɛpa anaasɛ woayi wo ho firi yɛn marketing nkrasɛm mu a, hwɛ yie sɛ, ebia wobɛkɔ so anya emails a ɛfa aguadie anaasɛ mfasoɔ ho. Yɛbɛbɔ mmɔden biara a yɛbɛtumi sɛ yɛbɛtew saa nkrasɛm yi mmɔdenbɔ so na yɛahwɛ sɛ ɛho hia ma yɛn nneɛma ne mfasoɔ no yiedie.
10.2.2. Hwɛ yie sɛ, ɛsiane sɛdeɛ dwumadie gye berɛ enti, ebia wobɛkɔ so anya marketing nkrasɛm bi berɛ tiawa bi akyi, mpo wɔ akyire a woabisa sɛ wopa anaasɛ woayi wo ho. Bio nso, sɛ marketing nkra bi rekɔ ɔkwan so dada anaasɛ wɔreyɛ ama asoma a, ebia wobɛnya bi. Sɛ wokɔ so nya marketing nkrasɛm firi yɛn hɔ akyiri a berɛ a ɛfata atwam a, frɛ yɛn denam live chat so.
11. Wo din ho nsɛm ahobammɔ
11.1. Yɛfa wo din ho nsɛm ne sikasɛm mu dwumadie ahobammɔ sɛ ade titire, na yɛde ɛkwan a yɛde asiane susu dwumadie di dwuma, a saa nneɛma yi ka ho:
11.1.1. Wo password yɛ wo nko ara dea a wɔde ama wo account, na wɔde cryptographic hashing a ano yɛ den kora so wɔ ahobammɔ mu. Ɛnyɛ yɛn, anaasɛ yɛn adwumayɛfoɔ na wɔbɛtumi anya wo password ho kwan. Yɛsrɛ wo, frɛ yɛn sɛ wowɔ ɔhaw biara a ɛfa wo password ho a.
11.1.2. Wɔde credit card data nyinaa di dwuma wɔ ahobammɔ mu tee tee wɔ yɛn sika tua akwantufoɔ nkyɛn, wɔde SSL/TLS encryption a ɛyɛ foforɔ di dwuma na wɔdi Payment Card Industry Data Security Standard (PCI DSS) anaasɛ nhyehyɛeɛ a ɛte saa akyi.
11.1.3. Adwumayɛfoɔ a wɔama wɔn kwan nko ara na wɔbɛtumi anya wo din ho nsɛm ho kwan, wɔn a ɛho hia ampa sɛ wɔde yɛ wɔn adwuma. Wɔhwɛ ɛkwan a wɔde nya kwan no nyinaa so sɛdeɛ ɛfata obiara dwumadibea, na wɔsan hwɛ mu daa.
11.1.4. Yɛde akwan a ɛte sɛ dwumadibea pa a ɛfa technical ne nhyehyɛeɛ ho, a data encryption a ɛwɔ ɔkwan so ne baabi a wɔkora soɔ, network ahobammɔ (te sɛ firewalls ne intrusion detection), ahobammɔ ho sɔhwɛ a wɔyɛ no daa, ne dwumadie a ɛbɛkɔ so da nyinaa ho nhyehyɛeɛ ka ho, de bɔ wo nsɛm ho ban.
11.1.5. Yɛn nhyehyɛeɛ hwɛ dwumadie a ɛyɛ nwanwa ne nnaadaa a ɛbɛtumi aba so. Sɛ ɛho hia a, yɛhwɛ sɛ obi ankasa ne hwan, na sɛ wɔsusu sɛ nnaadaa aba a, yɛbɛtumi ahyia mmara sofoɔ ne mpanin afoforɔ a wɔfa ho.
11.1.6. Ɛyɛ wo asɛdeɛ sɛ wohwɛ wo wura mu nsɛm, email account a ɛka ho, ne mfidie ahobammɔ so. Yɛtu wo fo paa sɛ paw password a ano yɛ den na ɛyɛ wo nko ara dea, sesa no mmerɛ ne mmerɛ, mmma obiara nhunu, na mfa fie a obiara betumi akɔ so anaasɛ network a wɔkyɛ mu nkɔ wo account mu.
11.2. Ɛwom sɛ yɛbɔ mmɔden sɛ yɛbɛbɔ wo nsɛm ho ban deɛ, nanso hwɛ yie sɛ, platform biara a ɛwɔ ɔkwan so no, obiara ntumi nka sɛ ahobammɔ wɔ mu pɛpɛɛpɛ. Sɛ data breach bi si a ɛmmfata sɛ ɛba a, yɛbɛdi mmara a ɛfa amanneɛbɔ ho akyi sɛdeɛ Privacy Laws a ɛfa ho kyerɛ.
12. Gyinaesie a wɔde computer yɛ ne profiling
12.1. Yɛkura ho hokwan sɛ yɛde data a yɛboaboa ano na yɛsusu ho no bɛyɛ wo ho nhwehwɛmu (profile) wɔ yɛn nneɛma ho. Yɛyɛ yei wɔ nsa ano, a automated processing boa mu. Saa kwan yi so na yɛbɛtumi de nneɛma ne mfasoɔ a ɛfata wo paa ama wo.
12.2. Yɛbɛtumi nso de automated systems aboa yɛn ma yɛasi asiane ho gyinaeɛ, te sɛ ɛberɛ a yɛyɛ nsisie ne sika ho mfonini hunu (money laundering) nhwehwɛmu. Ɛwom sɛ yɛde tɛknɔlɔgyi bɛtumi aboa yɛn ma yɛahunu asiane gyinabea deɛ, nanso gyinaeɛ biara a ɛbɛtumi ayɛ wo bɔne no, nnipa bɛhwɛ mu ansa, sɛdeɛ ɛbɛyɛ a gyinaeɛ no rennyina automated processing nko so.
13.1. Cookies yɛ nwoma nketewa a wɔde si wo adwinnade so de kora data a web server bɛtumi akae bio. Wɔde di dwuma kɛseɛ ma website nnwuma yɛ yie, ɛma obiara a ɔde di dwuma anigyeɛ yɛ dɛ, na ɛma nsɛm ne dawubɔ a ɛfata no ba.
13.2.1. Ma website adwuma ne beaeɛ a wɔabɔ ho ban no yɛ adwuma;
13.2.2. Kae nea wopɛ ne nhyehyɛeɛ a woasi;
13.2.3. Te sɛdeɛ wode yɛn nneɛma di dwuma na woma ɛyɛ papa kɛseɛ;
13.2.4. Ma nsɛm ne dawubɔ a wɔasiesie ama wo pɔ; na
13.2.5. Boa ma wo account no ho banbɔ denam wɔn a wɔahwɛ mu ne wura mu a wɔabɔ mmɔden no ho kyerɛw so.
13.4. Cookies a ɛho hia ankasa no, wɔde bɛsi hɔ wɔ ne ho. Cookies foforɔ (te sɛ functionality, analytics, ne advertising cookies) deɛ, wɔbɛtumi de asi hɔ ɛberɛ a woama wo pene so sɛdeɛ mmara a ɛfata kyerɛ.
13.5. Wowɔ nhyehyɛeɛ pii a wobɛtumi de ahwɛ cookies so wɔ wo computer no mu. Web browsers pii ma wo ho kwan sɛ wobɛtumi ahwɛ cookies so anaasɛ woasi ano denam wo browser settings so. Yɛsrɛ wo hunu sɛ sɛ wosi cookies bi ano a, ebetumi aka yɛn nneɛma ne mfasoɔ no adwuma a ɛyɛ no ho.
13.6. Wɔkora Cookies so kɔsi sɛ wɔahunu sɛ ɛho hia bio na wɔayɛ deɛ ɛsɛ sɛ wɔyɛ no nko ara. Ɛberɛ a wɔde kora cookie bi so no gyina sɛdeɛ cookie no te. Session cookies deɛ, wɔyi firi hɔ sɛ wotwa wo browser mu, na persistent cookies deɛ, wɔbɛtumi akɔ so akyɛre kɛkɛ gye sɛ woyi firi hɔ ntɛm.
13.7. Yɛde third-party services, te sɛ Google Analytics, Meta Pixel, LinkedIn Insight Tag, ne Snap Pixel di dwuma, na wɔbɛtumi de wɔn ankasa cookies asi wo adwinnade so. Wobɛtumi de email akɔ yɛn so wɔ [email protected] sɛ wopɛ nsɛm pii wɔ saa cookies yi ho ne sɛdeɛ wobɛhwɛ nea wopɛ no so.
14. Ahoma a ɛkɔ website afoforɔ so
14.1. Yɛn website no mu wɔ ahoma a ɛkɔ website afoforɔ so, na ebetumi aka banner anaa icon dawubɔ a ɛfa third-party websites ho nso. Saa websites yi ne wɔn dawubɔ no bɛtumi de cookies ama wo web browser no, a ɛnhyɛ yɛn nsa ase. Ɛnyɛ yɛn asɛde sɛ yɛbɛhwɛ saa websites yi privacy nneyɛeɛ anaa emu nsɛm so. Yɛhyɛ wo nkuran sɛ kenkan saa websites yi privacy policies, ɛfiri sɛ wɔn nneyɛeɛ betumi ayɛ soronko afiri yɛn deɛ ho.
15. Data controller ne akwankyerɛ a wobɛtumi de afa yɛn ho
15.1. Wɔ mmara a ɛfa data protection ho a ɛfata ho no, data controller a ɔwɔ asɛde ma wo ankasa data no gyina ɔman a wote mu ne Deriv nneɛma a wode di dwuma no so.
15.2. Sɛ wowɔ European Economic Area (EEA) mu a, wo data controller bɛyɛ Deriv Investments (Europe) Limited, a wɔayɛ no company wɔ Malta (Company No. C 70156), a ne registered address wɔ Level 3, W Business Centre, Triq Dun Karm, Birkirkara BKR9033, Malta. Malta Financial Services Authority na ɛhwɛ Deriv Investments (Europe) Limited so wɔ Investment Services Act no ase.
15.3. Sɛ wopɛ nsɛm pii fa wo data controller ho a, sɛ wowɔ nsɛmmisa anaa nsɛm bi ka wɔ saa Privacy Policy yi anaa yɛn data protection nneyɛeɛ ho a, anaasɛ wopɛ sɛ wobɔ kwaadu fa sɛdeɛ yɛdi yɛn mmara a ɛfa Privacy Laws ho so a, yɛsrɛ wo frɛ yɛn Data Protection Officer wɔ [email protected].
16. Nsakraeɛ
16.1. Ɛtumi ba sɛ yɛbɛsesa saa Privacy Policy yi mmerɛ ne mmerɛ mu sɛdeɛ ɛbɛkyerɛ nsakraeɛ a aba yɛn nneyɛeɛ, mmara ho ahwehwɛdeɛ, anaa tɛknɔlɔgyi mu.
Saa website yi bɛtumi de automated translations adi dwuma ama wo mmerɛw. Nanso, English kyerɛwtohɔ no ne deɛ ɛkɔ so na sɛ nsɛm bi bɔ abira a, ɛno na ɛbɛdi mu. Labuan Financial Services Authority na ɛma Deriv (FX) Ltd hokwan na ɛhwɛ so. British Virgin Islands Financial Services Commission na ɛma Deriv (BVI) Ltd hokwan na ɛhwɛ so. Deriv Investments (Cayman) Limited, a ne registered office wɔ Campbells Corporate Services Limited, Floor 4, Willow House, Cricket Square, Grand Cayman, Cayman Islands, Cayman Islands Monetary Authority na ɛhwɛ so. Financial Services Commission, Mauritius na ɛhwɛ Deriv (Mauritius) Ltd so. Vanuatu Financial Services Commission na ɛma Deriv (V) Ltd hokwan na ɛhwɛ so. Deriv.com Limited, a wɔayɛ no company wɔ Guernsey, ne holding company ma saa entities yi. Deriv Capital International Ltd wɔ registered office wɔ Unit 25, 2nd Floor, Nia Mall, Saleufi Street, Apia, Samoa. Deriv (SVG) LLC wɔ registered office wɔ First Floor, SVG Teachers Credit Union Uptown Building, Corner of James and Middle Street, Kingstown P.O., St Vincent and the Grenadines. Hwɛ sɛ wobɛkenkan yɛn Nhyehyɛeɛ ne Mmara (Terms and Conditions) ne Asiane ho Nkyerɛkyerɛmu (Risk Disclosure) sɛdeɛ wobɛte asiane a ɛwɔ hɔ ase yie ansa na wode yɛn nneɛma adi dwuma. Yɛsrɛ wo nso hunu sɛ nsɛm a ɛwɔ saa website yi so no nyɛ trading ho afotuo.
Nneɛma a yɛde ma wɔ yɛn website so yɛ derivative nneɛma a ne ho yɛ den, na asiane kɛseɛ wom sɛ wobɛhwere sika. CFDs yɛ nneɛma a ne ho yɛ den na asiane kɛseɛ wom sɛ wobɛhwere sika ntɛm ɛsiane leverage nti. Ɛsɛ sɛ wosusu ho hwɛ sɛ wote sɛdeɛ saa nneɛma yi yɛ adwuma ase, ne sɛ wobɛtumi agyina asiane kɛseɛ a ɛwɔ hɔ sɛ wo sika bɛyera no ano.
