Ɛha, wobɛhunu nhyehyɛeɛ nsɛm ne mmara a ɛfa yɛn Payment Agents ho pefee. Ɛsɛ sɛ wokenkan saa nhyehyɛeɛ nsɛm ne mmara yi bom ne Nhyehyɛeɛ Nsɛm Kɛseɛ ma Business Partners (deɛ wɔfrɛ no “Nhyehyɛeɛ Nsɛm”). Nsɛmfua biara a wɔakyerɛ aseɛ pefee a wɔde di dwuma wɔ saa nsɛm yi mu no bɛkura ntease a wɔde ama wɔn wɔ Nhyehyɛeɛ Nsɛm no mu.
1. Nnwuma a Wɔde Ma
1.1. Sɛ woyɛ Payment Agent a wɔapene so a, wobɛtumi ayɛ nnwuma de aboa sika anaa sika tua a wɔtu kɔ Deriv akawnt mu anaa wɔyi firi mu ma yɛn akyɛfoɔ (a wɔfrɛ no "Payment Services".
1.2. Ɛnsɛ sɛ wode Payment Services ma clients biara a wɔte ɔman a yɛmma clients anaa yɛmma yɛn mfasoɔ so. Fa yɛn di nkitaho wɔ businesspartners@deriv.com sɛ wohia nsɛm pii a.
1.3. Sɛ Clause 1.2 mma ho kwan a, wobɛtumi ama yɛn clients a wɔpɛ sɛ wɔde sika gu mu anaa wɔyi wɔ Deriv website so no Payment Services, na wɔpɛ sɛ wɔde payment methods a ɛnka deɛ ɛwɔ yɛn website so no ho di dwuma. Sɛ wopɛ sɛ wode wo Payment Services ma clients a wɔte ɔman a ɛnka jurisdiction a wo adwuma hyɛ aseɛ wɔ mu no ho a, ɛho hia sɛ wopɛ na wonya yɛn ho kwan denam email a wode kɔ businesspartners@deriv.com so anaasɛ denam live chat so.
1.4. Ɛsɛ sɛ wohwɛ sɛ client biara de sika gu yɛn nkyɛn denam wo Payment Services so sɛdeɛ saa nhyehyɛeɛ yi kyerɛ:
1.4.1. Client no de sika gu wo nkyɛn, na ɔde payment method a ɔne wo apene so no;
1.4.2. Wogye sika no, na wode sika bi a ɛyɛ pɛ gu wo payment agent account mu; na
1.4.3. Wode sika a wogu mu no firi wo payment agent account mu kɔ client no Deriv account mu.
1.5. Ɛsɛ sɛ wohwɛ sɛ client biara yi sika denam wo Payment Services so sɛdeɛ saa nhyehyɛeɛ yi kyerɛ:
1.5.1. Client no bisa sɛ wɔnyi sika firi ne Deriv account mu.
1.5.2. Yɛde ahoɔden de sika a wɔbisa sɛ wɔnyi no firi client no Deriv account mu kɔ wo payment agent account mu. Sɛ ɛsiane biara nti ɛho hia sɛ wɔhwɛ client no account authentication a, saa sika a wɔyi no renkɔ so kɔsi sɛ authentication process a ɛho hia no bɛwie; na
1.5.3. Wode sika dodoɔ a wɔbisa sɛ wɔnyi no ma client no, denam payment method a wo ne client no apene so no.
1.6. Yɛkura yɛn ho kwan sɛ yɛbɛgyae anaa yɛatwa wo Payment Services ne/anaasɛ wo Deriv account mu sɛ nsɛm a wɔnsiesie, nwiinwii, ne yɛn mfasoɔ ho dibea bɔne wɔ hɔ a, na mfomsoɔ no firi wo nkyɛn.
2. W'adwuma a ɛsɛ sɛ woyɛ
2.1. Yɛkura yɛn ho kwan sɛ yɛbɛyi wo Payment Agent dibea sɛ woanni yɛn transaction volume ahwehwɛdeɛ so.
2.2. Ɛsɛ sɛ woyɛ due diligence wɔ wo clients so. Yɛbɛtumi abisa wo wɔ berɛ biara mu sɛ fa nsɛm anaa nwoma biara a ɛfa wo clients ho ma, sɛ ɛbɛboa anti-money laundering anaa counter-terrorism financing mmara, nhyehyɛeɛ, anaa gyinapɛn biara a yɛhyɛ aseɛ so no.
2.3. Wo ne obi a ɔwɔ asɛyɛdeɛ sɛ ɔbɛhwɛ sɛ sika biara a wɔde gu wo payment agent account mu a ɛfa client deposits anaa withdrawals biara a client bi yɛ firi wo nkyɛn (sɛdeɛ Clause 1 kyerɛ no), wɔde kɔ client no Deriv account pa no mu.
2.4. Ɛsɛ sɛ wode kɔkɔbɔ a ɛda adi pefee na ɛtena hɔ daa gu wo promotional platform (sɛ enti website, social media nkratafa, email newsletter) so, a ɛka saa:
"Deriv ne payment agents biara nni abusuabɔ. Customers de wɔn ara wɔn asiane di dwuma firi payment agents nkyɛn. Yɛtu customers fo sɛ wɔnhwehwɛ payment agents no credentials ne nsɛm biara a ɛfa wɔn ho (wɔ Deriv.com so anaa baabi foforɔ) mu ansa na wɔde wɔn mfasoɔ adi dwuma."
Sɛ character dodoɔ kɛseɛ ho mmara bi wɔ hɔ a, wobɛtumi de saa nkyerɛaseɛ tiawa yi adi dwuma mmom:
"Deriv ne payment agents nni abusuabɔ biara. Ɛyɛ customers ara na wɔwɔ asɛyɛdeɛ sɛ wɔhwɛ wɔn credentials ne nsɛm foforɔ biara a ɛfa wɔn ho ansa na wɔne wɔn adi dwuma."
Sɛ woanna saa kɔkɔbɔ yi adi pefee na daa a, ebetumi ama wɔatwa wo Payment Agent gyinabea mu.
2.5. Wontumi nyi sika mfiri wo payment agent account no mu anaa denam Deriv P2P so, gye sɛ yɛn ara yɛn pɛ mu na yɛma ho kwan.
2.6. Wontumi mfa wo payment agent account no nyɛ aguadi wɔ tebea biara mu.
2.7. Wontumi ntwa sika mfiri wo payment agent account no mu nkɔ Payment Agent foforɔ nkyɛn, gye sɛ yɛn ara yɛn pɛ mu na yɛma ho kwan.
3. Premium Payment Agent
3.1. Ɛyɛ company no nko ara na ɔwɔ tumi sɛ ɔde “premium” Payment Agent gyinabea no bɛma anaasɛ ɔbɛtwa mu.
3.2. “Premium” Payent Agent gyinabea no ma wo kwan sɛ wobɛtumi ayɛ dwumadie foforɔ bi a yɛakyerɛ mu.
