Saa nwoma yi kyerɛ nhyehyɛeɛ ne mmara a edi tu a ɛfa sɛdeɛ wode yɛn nneɛma ne nnwuma di dwuma ho. Yɛhyɛ wo nkuran sɛ fa krataa bi twerɛ gu hɔ ma wo ho nkaeɛ.
1. Nnianimu
1.1. Wo apam baabi a wode wo akɔntaa no akyekyerɛ yɛ kuo a wode wo akontaabuo akyekyerɛ (“Deriv”), a ɛbɛtumi ayɛ kuo ahodoɔ a edidi soɔ yi mu baako:
1.1.1. Deriv (BVI) Limited (Company No. 1841206), a kuo a wɔde too hɔ wɔ British Virgin Islands a ne registered address wɔ Floor 4, Banco Popular Building, Road Town, Tortola VG-1110, British Virgin Islands;
1.1.2. Deriv Investments (Cayman) Limited (Company No. 406695), a kuo a wɔde too hɔ wɔ Cayman Islands a ne registered address wɔ Campbells Corporate Services Limited, Floor 4, Willow House, Cricket Square, Grand Cayman KY1-9010, Cayman Islands;
1.1.3. Deriv (Mauritius) Ltd (Company No. 209524), a kuo a wɔde too hɔ wɔ Republic of Mauritius a ne registered address wɔ 2nd Floor, Offices 201 & 214, Ebene Square Business Hub, Lot E42, Rue de L'Estragon, Ebene, 72201, Republic of Mauritius;
1.1.4. Deriv (V) Ltd (Company No. 014556), a kuo a wɔde too hɔ wɔ Republic of Vanuatu a ne registered address wɔ Unit 1, Starfish Lagoon Townhouses, Second Lagoon, Port Vila, Republic of Vanuatu;
1.1.5. Deriv (FX) Ltd (Company No. LL13394), a kuo a wɔde too hɔ wɔ Federal Territory of Labuan (Malaysia) a ne registered address wɔ No. 1-23A, First Floor, Paragon, Jalan Tun Mustapha, 87008, Federal Territory of Labuan, Malaysia;
1.1.6. Deriv Solutions (Panama) SA (Company No. 155783176), a kuo a wɔde too hɔ wɔ Panama a ne registered address wɔ Calle 50, Plaza 2000, Piso 17, Ciudad de Panamá, Provincia de Panamá, República de Panamá;
1.1.7. Deriv Capital International Ltd (Company No. 85936), a kuo a wɔde too hɔ wɔ Samoa, a ne registered office wɔ Unit 25, 2nd Floor, Nia Mall, Saleufi Street, Apia, Samoa; anaasɛ
1.1.8. Deriv (SVG) LLC (Company No. 273 LLC 2020), a kuo a wɔde too hɔ wɔ Saint Vincent and the Grenadines a ne registered address wɔ First Floor, SVG Teachers Credit Union Uptown Building, Corner of James and Middle Street, Kingstown P.O., St Vincent and the Grenadines.
Nsɛmfua “we”, “us”, ne “our” kyerɛ Deriv. Wobɛtumi anya mmara ho nsɛm wɔ yɛn Regulatory Information kratafa so. Yɛde Services ma a ɛma wotumi di sikasɛm nneɛma pɔtee bi ho aguadi na woyɛ transaction wɔ crypto nneɛma pɔtee bi ho (“Services”).
1.2. General Terms of Use yi, ɛne Trading Terms no, Funds and Transfers Terms no, Risk Disclosure no, ne Additional Terms a ɛfa entity a wɔde wo account no ahyɛ din wɔ ho no, a emu biara wɔ hɔ wɔ yɛn Terms and conditions page so no, na ɛyɛ apam a ɛda wo ne Deriv ntam (emu biara a wɔasesa mu daa daa, wɔfrɛ no nyinaa “Apam no”). Sɛ wɔde promotion, bonus, nkaebɔ, anaa adeɛ foforɔ bi ma wo a, nhyehyɛeɛ pɔtee a ɛfa saa adeɛ no ho (“Promotion Terms no”) nso bɛyɛ Apam no fa bi wɔ wo ne Deriv ntam, nanso ɛyɛ saa kɔ akyiri sɛ Promotion Terms no fa wo ho. Wopene Apam no mu nhyehyɛeɛ so pefee, na yɛn nso yɛpene sɛ wobɛtumi akɔ yɛn Services no mu na woadi ho dwuma (sɛdeɛ wɔaka mu kɛseɛ wɔ Clause 2 a ɛwɔ ase no). Sɛ General Terms of Use yi, Trading Terms no, Funds and Transfers Terms no, Risk Disclosure no, ne Promotion Terms biara a ɛfa wo ho no bɔ abira a, saa nhyehyɛeɛ a ɛdidi soɔ yi na wɔbɛdi so (sɛdeɛ ɛfata asɛm no): (i) Promotion Terms no; (ii) General Terms of Use yi; (iii) Trading Terms no; (iv) Funds and Transfers Terms no; ne (v) Risk Disclosure no.
1.3. Wo asɛdeɛ ne sɛ wobɛhwehwɛ yɛn website so mmerɛ ne mmerɛ mu de hwɛ Agreement no version a ɛwɔ hɔ seesei. Yɛwɔ ho kwan sɛ yɛsesa Agreement no, sɛdeɛ mmara ma ho kwan no, a yɛmmmɔ wo amanneɛ, na ɛyɛ wo asɛdeɛ sɛ wobɛhwehwɛ yɛn website so de ahu Agreement no version a ɛte foforɔ. Agreement a wɔasesa no bɛyɛ nokorɛ sɛ ebia wɔde si yɛn "Website" so, a ɛkyerɛ https://deriv.com ne ne subdomains, ne website foforɔ biara, domain, anaasɛ mobile application a yɛde di dwuma a yɛnam so de Services no ma. Sɛ yɛsesa Agreement no kɛseɛ a, yɛbɛbɔ wo amanneɛ. Sɛ wopo nsakraeɛ biara wɔ Agreement no mu a, ɛsɛ sɛ wogyae wo website no ne Services no a wode di dwuma, na yɛbɛtwa Agreement yi so sɛdeɛ Clause 15 kyerɛ. Sɛ wokɔ so de Website no ne Services no di dwuma a, ɛkyerɛ sɛ wopene nsakraeɛ no so.
1.4. Nsɛmfua a wɔde di dwuma wɔ Nhyehyɛeɛ yi mu, te sɛ “a ɛka ho” anaa “sɛ nhwɛsoɔ”, ɛnyɛ nsɛmfua a ɛhyɛ anohyeto, na ɛsɛ sɛ wɔkyerɛ aseɛ sɛdeɛ nsɛmfua “a anohyeto biara nni ho” di akyi. Asɛntitire a ɛwɔ Nhyehyɛeɛ yi mu yɛ adeɛ a ɛboa adwumadie kwa, na ɛrenka Nhyehyɛeɛ yi aseɛ anaa ne nkyerɛaseɛ ho hwee.
1.5. Kasa a ɛyɛ nokorɛ na ɛhwɛ yɛn Services ne wo abusuabɔ nyinaa so wɔ afanan nyinaa yɛ English. Yei fa Nhyehyɛeɛ yi, Website no mu nsɛm nyinaa, ne nkitahodie amansan nyinaa ho. Sɛ ɛbɛboa wo deɛ a, yɛbɛtumi ne wo akasa anaasɛ yɛde nsɛm bɛma wɔ kasa foforɔ a ɛnyɛ English mu, na ebinom mu wɔtumi de automated technology akyerɛ aseɛ. Nsɛm ne nkitahodie nyinaa a ɛnyɛ English wɔde ma sɛ ɔdom nko ara. Sɛ akyinnyeɛ, nsonsonoeɛ, anaa aseɛ a emu da adi biara si a, wɔbɛgyina English kasa so asiesie asɛm no, a ɛno na ɛbɛyɛ deɛ etim na ɛbɛdi mu wɔ asɛm biara mu.
2. Nneɛma ne Services a wɔde ma
2.1. Yɛde yɛn Services ma denam Deriv-branded platforms a ɛwɔ Website no so (“Platforms”).
2.2. Yɛn nneɛma ka digital Wallet (“Wallet”) a ɛma wotumi hwɛ sika wɔ wo accounts nyinaa so.
2.3. Nneɛma ne Services a wode di dwuma no kyerɛ Deriv entity a ɛbata wo account no ho.
2.3.1. Deriv (BVI) Ltd bata accounts no a ɛma kwan a wɔde kɔ nneɛma yi ho ho:
2.3.1.1. Standard Contracts for Difference (“CFDs”) a ɛwɔ financial instruments ne Derived Indices so denam Deriv MT5 so; ne
2.3.1.2. Zero-spread CFDs a ɛwɔ financial instruments ne Derived Indices so denam Deriv MT5 so.
2.3.2. Deriv Investments (Cayman) Limited bata accounts no a ɛma kwan a wɔde kɔ CFDs a ɛwɔ financial instruments ne Derived Indices so denam Deriv MT5 so no ho.
2.3.3. Deriv (Mauritius) Ltd bata accounts no a ɛma CFDs a ɛwɔ financial instruments ne Derived Indices so denam Deriv MT5 so no ho.
2.3.4. Deriv (V) Ltd bata accounts no a ɛma kwan a wɔde kɔ CFDs a ɛwɔ financial instruments ne Derived Indices so denam Deriv MT5 so no ho.
2.3.5. Deriv (FX) Ltd bata accounts no a ɛma kwan a wɔde kɔ CFDs a ɛwɔ financial instruments so denam Deriv MT5 so no ho.
2.3.6. Deriv Capital International Ltd bata accounts no a ɛma kwan a wɔde kɔ Options ne Multipliers a ɛwɔ financial instruments ne Derived Indices so denam Deriv Trader ne Deriv Bot so no ho.
2.3.7. Deriv Solutions (Panama) SA bata accounts no a ɛma kwan a wɔde kɔ Spot nnepa ne tɔn a wɔtua ho virtual assets, ne leveraged perpetual Futures contracts a ɛwɔ virtual assets so aguadi no ho.
2.3.8. Deriv (SVG) LLC yɛ nea abɔ nkitahodie wɔ account ahodoɔ a ɛma wo kwan sɛ wonya nneɛma ne nnwuma a wɔbɛtumi ama woɔ a ɛdidi so yi ho:
2.3.8.1. CFDs a wɔde nhyehyɛeɛ (Standard) di dwuma wɔ financial instruments ne Derived Indices so, denam Deriv MT5 so;
2.3.8.2. Swap-free CFDs wɔ financial instruments ne Derived Indices so, denam Deriv MT5 so;
2.3.8.3. CFDs wɔ financial instruments ne Derived Indices so, denam Deriv cTrader so;
2.3.8.4. Fiat ne crypto nsesa ahodoɔ;
2.3.8.5. Sika Kotokuo;
2.3.8.6. Deriv P2P nsesa ahodoɔ; ne
2.3.8.7. TradingView kwan.
2.3.9. Financial instruments ne Derived Indices titiriw a wɔwɔ Platform biara so no betumi ayɛ soronko, na ɛbɛtumi asesa mmerɛ ne mmerɛ mu.
2.4. Yɛde yɛn Services no ma wɔ ɛkwan a ɛnyɛ anim-ne-anim so, na yɛn nkitahodie yɛ denam yɛn Website, email, ne nkitahodie afoforɔ a ɛfa electronic ho so. Nkitahodie a wo ne Amy, yɛn AI chat ɔboafoɔ no ("Amy") di no, ɛmfra services a yɛde ma wo no mu, na ɛwɔ hɔ ma general support nsɛmmisa nko ara.
2.5. Yɛde yɛn Services no ma wɔ execution-only kwan so. Yei kyerɛ sɛ, wo ara na wobɛyɛ wo ara w’adwenesisie ne nhyehyɛeɛ wɔ aguadi mu, ɛberɛ a woretwa wo transaction orders mu wɔ Website no so. Yɛbɛdi mmara pɔtee biara a wode bɛma yɛn adwuma, na ɛho renhia yɛn sɛ yɛhwɛ sɛ transactions no fata wo anaasɛ ɛyɛ nea ɛbɛtumi aboa wo. Titiriw, biribiara a wɔnam Amy so ka no nkyerɛ investment ho afotuo, ankorankoro ho nkamfokyerɛ, anaa aguadi mu nsrahwɛ.
2.6. CFD aguadi mma wo kwan biara wɔ underlying instrument a wo trade no gyina so no ho, a ɛkyerɛ sɛ wunnya mfasoɔ biara wɔ, anaa kwan a wobɛgye underlying shares biara a ɛfa saa underlying instruments yi ho, ɛfiri sɛ CFDs gyina hɔ ma notional value nko ara.
2.7. Yɛahyɛ sɛ yɛn nko ara wɔ tumi sɛ yɛbɛsi gyinaeɛ wɔ services ne nneɛma a yɛde ma wo no tebea, ɛkwan a wobɛtumi afa so anya, ne ne su mu.
2.8. Yɛde yɛn Services no ma ɔmanfoɔ a wɔte aman pɔtee bi mu nko ara, ɛsiane mmara ne nhyehyɛeɛ ahyɛ ne yɛn ankasa nhyehyɛeɛ nti. Yɛbɛtumi asesa aman a wɔwɔ list no so mmerɛ ne mmerɛ mu.
2.9. Yɛbɛtumi apaw sɛ yɛde services ne nneɛma foforɔ bɛba mu, anaa yɛbɛsesa, anaa yɛbɛgyae de, firi biribiara nti, a ɛka regulatory compliance, operational efficiency, anaa strategic nhwehwɛmu ho nsɛm ho. Sɛ ɛba sei a, yɛbɛbɔ mmɔden sɛ yɛbɛbɔ wo amaneɛ na yɛde akwankyerɛ bɛma wo wɔ account nniso ho.
2.10. Wopene so sɛ wɔbɛtumi de ka bi aka nhyehyɛeɛ ne Services bi ho, a emu bi ne conversion rates, transfer nsakraeɛ, ne ka foforɔ biara a ɛfata (sɛ nhwɛsoɔ, wɔ nhyehyɛeɛ a ɛfa virtual assets ho mu) (emu biara, “Ka no”). Yɛbɛbɔ mmɔden sɛdeɛ ɛfata de ada Ka a ɛfata ma adwumadie pɔtee bi adi ansa na woama akwankyerɛ a ɛtwa toɔ sɛ wɔnkɔ so. Yɛde saa nsɛm no bɛkyerɛ wo wɔ screen, nkaebɔ, anaa kwan a wɔfa so bɔ nkitaho a ɛfa saa adwumadie no ho so. Sɛ wosi adwumadie bi so dua a, wopene so sɛ wobɛtua Ka biara a ɛfata, a wɔbɛtumi atwa afiri wo account no mu tee anaa afiri adwumadie no boɔ mu.
Sane sɛdeɛ conversion rates titiriw yɛ, internal transfers a ɛda wo ara w’Wallets ntam, withdrawals, ne transactions a ɛfa Deriv P2P anaa Payment Agent ho no, ebia transfer adjustment anaa Charge foforɔ a ɛfata bɛba ho. Charge biara a ɛte saa ho nsɛm no, wɔbɛda no adi akyerɛ wo wɔ screen, notification, anaa nkitahodie kwan a ɛfa transaction no ho, ansa na wode wo nsɛmmisa a ɛtwa toɔ no bɛma sɛ ɛnkɔ so.
2.11. Entity a wobɛtumi anya account aka ho no gyina ɔman a wote mu, ne nneɛma a wopɛ sɛ wode di dwuma no so.
3. Virtual assets ho hwɛsoɔ
3.1. Yɛnyɛ custodian a ɛgyina ne nan so. Yɛkura anaasɛ yɛhwɛ virtual assets a wɔde sie wɔ client accounts a wɔatete mu, wɔ wo nsiano mu, de boa transfers, exchanges, anaa Services afoforɔ nko ara.
3.2. Virtual assets a wɔde sie wɔ wo account mu no, wo nko ara na wowɔ ho mfasoɔ berɛ nyinaa. Yɛmfa wo virtual assets ho mfasoɔ, gyesɛ sɛ ɛho hia sɛ yɛde si wo nsɛmmisa ano, anaasɛ sɛ wɔde si sika a wode ka yɛn sɛdeɛ Clause 7.2 kyerɛ no ano.
3.3. Yɛkura internal nkrataa a ɛkyerɛ wo virtual assets ntam ahyɛda ne yɛn ankasa nneɛma ne afoforɔ a ɛyɛ client foforɔ dea. Virtual assets a wɔkura ma wo no, ɛnni yɛn creditors nsa.
3.4. Wo crypto nneɛma wɔ wallets a yɛhwɛ so denam third-party exchange ne wallet infrastructure providers so. Yɛda so ara di wo asɛdeɛ wɔ wo nneɛma ho; nanso, adwuma mu asiane, cybersecurity asɛm, anaasɛ sɛ providers yi hwere wɔn ho a, ɛbɛtumi ama mmerɛ atwa anaa anohyeto bere a worehwehwɛ, resan agye, anaasɛ wode wo nneɛma redi aguadi (hwɛ Clauses 3.8 ne 3.9 wɔ Risk Disclosure mu).
3.5. Yɛmfɛm, yɛnyɛ rehypothecate, anaasɛ yɛmfa wo virtual assets nni dwuma mma yɛn ankasa akontaa, gyesɛ sɛ ɛho hia sɛ yɛde si wo nsɛmmisa ano, anaasɛ sɛ wo ne yɛn apene so pefee wɔ ɛkwan foforɔ so.
4. Kwan a wobɛfa so akɔ yɛn Services so
4.1. Sɛ wopɛ sɛ wobue Deriv account na wode yɛn Services di dwuma a, ɛsɛ sɛ nsɛmmara a ɛdidi so yi nyinaa di wo mu, na wode saa nsɛm a ɛdidi so yi ma yɛn:
4.1.1. Woakenkan Agreement no mũ nyinaa na woate ase sɛ wobɛtɔ na wobɛtɔn aguadi a Agreement yi hyɛ ho mmara (a emu nkae no yɛ asiane a wɔaka ho asɛm wɔ Risk Disclosure no mu);
4.1.2. Woakenkan yɛn Privacy Policy na wonim sɛdeɛ yɛde wo data a ɛfa wo ho di dwuma. Woakenkan nso Amy AI Assistant Notice no, a ɛkyerɛkyerɛ sɛdeɛ wɔde wo data a ɛfa wo ho di dwuma ɛberɛ a wode Amy di dwuma;
4.1.3. Woyɛ eyi ma wo ankasa mfasoɔ nko ara, na ɛnyɛ ma obi foforɔ anaasɛ wogyina obi foforɔ ananmu;
4.1.4. Wɔadi mfeɛ 18 anaa boro saa; na
4.1.5. Wonte ɔman a yɛmfa yɛn Services nhyɛ hɔ no mu (hwɛ Clause 2.8).
4.1.6. Wobɛtumi anya akawnt baako pɛ wɔ Deriv akuo-nnwumadwuma no mu, deɛ wɔbɔ no ɛberɛ a wode wo din kyerɛw wɔ yɛn nkyɛn, na ɛnsɛ sɛ wobue, wokura, wodi so, anaasɛ wonya mfasoɔ firi akawnt foforɔ biara mu. Akawnt foforɔ biara a wokura, wodi so, anaasɛ wonya mfasoɔ firi mu no, wɔbɛbu no sɛ "Duplicate Account". Saa anohyɛto yi mfa akawnt biara a ɛwɔ Platform no so, Sikakorabea, sub-account, anaasɛ akawnt a ɛfa adeɛ pɔtee bi ho a yɛde ma wɔ wo akawnt titire ase no ho.
4.2. Sɛ wobɛtumi afa yɛn Services no, ɛho hia sɛ wowɔ computer anaa mobile device a ɛfata, internet a ɛyɛ nokorɛ, ne web browser a ɛfata. Wɔ transactions bi mu, te sɛ wɔn a virtual assets ka ho, ɛbɛtumi aba sɛ wohia third-party virtual asset wallet a ɛfata. Wo nko ara na wobɛtumi ahyɛ ammaneɛ a ɛkyerɛ sɛ wo device, browser, internet connection, ne third-party wallet biara a wode di dwuma no fata, na ɛso ma wo sɛdeɛ wode bɛfa Services no.
4.3. Sɛdeɛ Agreement yi mu nhyehyɛeɛ kyerɛ, na sɛ yɛgye wo too mu sɛ yɛn client a, yɛde licence ma wo sɛ wode Platforms no bɛdi dwuma ama wo ankasa mfasoɔ nko ara. Sɛ third-party software bi ka Platforms no ho a, ɛsɛ sɛ wodi third-party software licences biara a wɔde ama wo mmerɛ ne mmerɛ mu no so.
4.4. Sɛ woyɛ wʼadwene sɛ wobɛdi third-party software bi dwuma anaasɛ wobɛtwe bi a yɛn Services no wɔ so (titire, MT5) a, wopene so sɛ wobɛdi nhyehyɛeɛ ne tebeaɛ a ɛwɔ Agreement yi mu so. Wogye tom sɛ worentumi mfa orders biara nto gua kɔsi sɛ yɛbɛgye wo too mu sɛ yɛn client.
4.5. Sɛ wowɔ Deriv cTrader akɔntaa a, wopene so sɛ wobɛdi saa nhyehyɛeɛ yi akyi.
4.6. Sɛ wowɔ Deriv Copy akɔntaa a, wopene so sɛ wobɛdi saa nhyehyɛeɛ yi akyi.
4.7. Sɛ wowɔ TradingView akɔntaa a, wopene so sɛ wobɛdi saa nhyehyɛeɛ yi akyi. TradingView yɛ afã foforɔ platform a ɛma charting, gua ho nhwehwɛmu, ne TradingView nnwinnadeɛ. Adwuma, charts, anaa nneɛma biara a TradingView de ma no hyɛ wɔn ankasa terms of service ne licensing ahyɛdeɛ ase.
4.8. Sɛ wofa yɛn Platforms no so kɔ TradingView charts anaa nsɛm bi ho a, wogye tom sɛ saa nsɛm no yɛ ma wo ankasa mfaso nko ara na wontumi mfa nnyɛ aguadi adwuma a ɛnni licence a efiri TradingView tee. Yɛnni asɛyɛdeɛ biara sɛ wobu TradingView nhyehyɛeɛ so.
4.9. Woyɛ obi a ɔhwɛ sɛ wo account credentials no yɛ kɔkoam, na obi foforɔ biara mfa nni dwuma. Ɛsɛ sɛ woka kyerɛ yɛn ntɛmntɛm sɛ woahunu sɛ wo account credentials no ayera kɔ obi nsam anaasɛ obi foforɔ bi afa wo account no adi dwuma. Sɛ yɛgye di sɛ security breach bi asi a, yɛbɛtumi aka akyerɛ wo sɛ sesa wo account credentials.
4.10. Ɛnsɛ sɛ wode anaasɛ wobɔ ho ɛkwan sɛ obi foforɔ (third parties) de capital anaa sika di aguadi wɔ yɛn hɔ. Ɛnsɛ sɛ wofa services biara a third party bi de ma sɛ wɔbɛma wo funded accounts a wode bɛdi aguadi wɔ yɛn Platforms no so.
5. Know Your Customer (KYC)
5.1. Nkitahodie Mu
5.1.1. Wopene so sɛ wobɛma yɛn nokwasɛm, nsɛm a edi mũ pɛpɛɛpɛ ne nwoma a ɛfata bere a woregye registration no, a wo din, baabi a wote (permanent residential address), wo awoda, baabi a wɔwoo wo, ɔman a wote mu, telefon nɔma, ne email address ka ho.
5.1.2. Yɛwɔ ho kwan sɛ yɛbɛyɛ due diligence wɔ wo ho, a ɛka nsɛm bi a yɛbɛboaboa ano ne wo identity ne baabi a wote (permanent residential address) a yɛbɛhwehwɛ mu denam nwoma so. Sɛ ɛbɛboa sɛ yɛbɛhwehwɛ wo identity mu a, mpɛn pii, ɛho bɛhia sɛ woma yɛn nwoma anaa uploads a edidi so yi:
5.1.2.1. Selfie bi;
5.1.2.2. ID a aban bi de ama a ɛda hɔ anaasɛ enwuiɛ ɛ, te sɛ passport, driver's licence, anaa ID card no copy a ɛmu da hɔ yie na ɛwɔ colour;
5.1.2.3. Proof of address, a ɛyɛ nwoma a edi mũ a wo residential address wɔ mu. Nwoma a wɔtumi gye tom ka ho ne bank statement, electricity bill, nsuo anaa gas bill, council tax bill, tax letter, landline phone bill (wɔngye mobile phone bills ntom), television services bill, home internet bill, anaa local authority waste disposal bill. Ɛsɛ sɛ bill no kyerɛ wo din dedaw ne address pɛpɛɛpɛ. Ɛho hia sɛ wonhwɛ sɛ utility bill no mfii bosome dumien (12) a atwam no akyi, na nsɛm a ɛwɔ bill no mu ne wo ankasa nsɛm a wode maeɛ bere a woreyɛ account bue wɔ yɛn hɔ no sɛ; na
5.1.2.4. Proof of wealth: nwoma a edi mũ a ɛkyerɛ baabi a wo sika firi, sɛ nhwɛsoɔ, wo payslip anaa bank statement.
5.1.3. Yɛkura ɛho kwan sɛ yɛbɛfa yɛn ankasa adwene so pɛpɛɛpɛ wɔ sɛ yɛbɛgye wo application sɛ wobue account wɔ yɛn hɔ anaasɛ yɛrennye no ho. Ɛho nhia yɛn sɛ yɛbɛma reasons biara wɔ yɛn adwene a yɛasi sɛ yɛbɛpow wo application no ho.
5.1.4. Sɛ wɔagye wo atom sɛ client wie a, wopene so sɛ wobɛma nsɛm anaa nwoma biara a yɛbisa wo wɔ bere a yɛahyɛ no mu. Sɛ wo KYC nwoma bi tumi twam (expires) a, yɛwɔ ho kwan sɛ yɛbɛsrɛ KYC nwoma foforɔ a entwaam, na wopene so sɛ wobɛma yɛn saa. Yɛkura ɛho kwan sɛ yɛbɛsiw payments kwan na/anaasɛ yɛbɛpow sɛ yɛmma wo yɛn Services sɛ nsɛm na/anaa nwoma a yɛabisa no amma mmerɛ ne mmerɛ mu.
5.1.5. Wo nko ara, sɛ account holder, na wobɛtumi de sika agu account no mu anaa woatumi atwe afiri mu. Wopene so sɛ wobɛma yɛn adanseɛ sɛ account anaa payment method bi yɛ wo dea sɛ yɛbisa wo. Sika biara a wode gu wo account mu no ɛsɛ sɛ ɛyɛ wo ankasa dea. Wontumi mfa third party bi sika nni dwuma anaasɛ wonfa wo sika ne third party bi sika mmɔ mu.
5.1.6. Wopene so sɛ wobɛma wɔn a wɔyɛ third parties kwan sɛ wɔbɛhu wo nsɛm ama KYC ne nhwehwɛmu foforɔ biara ho mfasoɔ.
5.2. Tɔw
5.2.1. Yɛbɛtumi aboaboa nsɛm titire ano fa wo tax status ho sɛdeɛ ɛbɛma yɛadi yɛn mmara mu dwumadie ho dwuma sɛdeɛ mmara a ɛfa Common Reporting Standard (CRS), Foreign Account Tax Compliance Act (FATCA), ne tax reporting mmara foforɔ biara a ɛfa wo ho hyɛ sɛ. Yei kyerɛ sɛ ɛho hia sɛ wode nsɛm a ɛbɛma yɛahu wo, a tax identification number wo, aman a wote hɔ sɛ tax resident, sɛ wo yɛ US citizen anaasɛ wɔwoo wo wɔ US anaa, ne/anaasɛ nsɛm foforɔ biara a mmara a ɛfa wo ho behia no.
5.2.2. Tax nsɛm a wobɛtumi de ama no, wɔbɛda no adi akyerɛ mpanimfoɔ a mmara ahyɛ sɛ wɔntumi mfa saa nsɛm no mma tax reporting nko ara. Yɛbɛda wo tax nsɛm no adi akyerɛ wɔn sɛdeɛ mmara ahyɛ yɛn no pɛpɛɛpɛ. Yɛmfa saa nsɛm yi nni dwuma, nna no adi, anaasɛ nhwehwɛ mu wɔ ɔkwan foforɔ biara so da biara.
5.2.3. Ɛsɛ sɛ wobɔ yɛn amaneɛ ntɛm ara a emu ntwɛn biara nni mu, wɔ nsakraeɛ biara a ɛbɛsi wo residency, citizenship status, din, address, anaasɛ wo profile ho nsɛm foforɔ biara ho berɛ a saa Nhyehyɛeɛ yi retena hɔ.
5.2.4. Wo nko ara ne obi a ɛsɛ sɛ ɔhwɛ wo tax nsɛm so, a eyi ka returns a ɛfa wo ho ne di mmara ne nhyehyɛeɛ biara a ɛfa wo ho so. Yɛmma afotuo biara a ɛfa tax ho anaasɛ wo tax position ho. Yɛrennye asɛyɛdeɛ biara a ɛfa tax ho a ɛbɛfiri dwumadie a wode Services a Deriv de ma di so.
5.3. Nnaadaa
5.3.1. Yɛkura hokwan a yɛbɛtumi de sie anaasɛ nsi sika a ɛwɔ wo account mu, mfa mfasoɔ biara nsane, nsi wo account anammɔn, de twa saa Nhyehyɛeɛ yi mu a yɛnhyɛ wo amaneɛ, ne/anaasɛ ntwa abisadeɛ biara a ɛfa deposit, withdrawal, anaasɛ wo sika a wobɛgye bio ho, sɛ yɛhunu anaasɛ yɛwɔ nkwadwoɔ bi a ɛfiri so a yɛgye di sɛ nnaadaa bi asi anaasɛ ɛbɛsi, a eyi ka sɛ ɛmu biara anaa ɛbɛboro mu biara yɛ nokorɛ:
5.3.1.1. Wɔbuee wo account wɔ din bi a ɛnyɛ nokorɛ anaasɛ din a wɔbɔtoo so so;
5.3.1.2. Wode nwoma/nnwoma a wɔbɔtoo so anaasɛ wɔasesa mu ama yɛn; anaasɛ
5.3.1.3. Wode email address/phone number bɛboro baako kyerɛw wo ho din.
5.3.2. Yɛbɛtumi de nsɛm titire a wode ma no ayɛ anti-fraud nhwehwɛmu.
5.3.3. Nsɛm titire a wode ma no, wɔbɛtumi de ama identity verification, credit reference, anaasɛ fraud prevention agencies, a wɔbɛtumi akora saa nsɛm no ho kyerɛwtohɔ.
5.3.4. Ɛsɛ sɛ wode nsɛm ne nwoma a ɛfata mmerɛ yi mu, a ɛyɛ nokorɛ, na ɛwie pɛyɛ ma yɛn. Sɛ ɛda adi sɛ ɛntoo mmerɛ yi mu, ɛnyɛ nokorɛ, anaasɛ ɛnwiee pɛyɛ a, yɛkura hokwan a yɛbɛtumi apo, anaasɛ yɛbisa wo sɛ sesa anaasɛ hwehwɛ nsɛm biara a wode maeɛ no mu nokorɛ.
5.3.5. Wɔbɛtumi akyerɛ wo telefon so nkasakasa anaasɛ electronic nkitahodie, a nkitahodie a wone Amy yɛ ka ho. Wɔbɛtumi de recordings yi adi dwuma ama anti-fraud, adwuma a ɛyɛ, mmara a wɔdi so, ne nnwuma a ɛkɔ so yɛ papa, sɛdeɛ yɛn Privacy Policy.
6. Mmara a Di So
6.1. Ɛyɛ wo asɛdeɛ, sɛdeɛ wokɔ yɛn Website ne Services so no, sɛ wobɛte mmara ne nhyehyɛeɛ a ɛfa wo ɔman ho ase, na ɛsɛ sɛ wodi mmara ne nhyehyɛeɛ biara a ɛfa wo ho so. Wɔ aman bi mu, ebia yɛrentumi mfa yɛn Services mma wo gye sɛ wo ankasa afa anammɔn de bisa nsɛm a ɛfa ho ne de abisa sɛ wɔmfa yɛn nneɛma ne Services mma wo. Wɔbɛtumi asi Services ho kwan ne aguadi bi a wɔde Services no yɛ wɔ ɔman bi mu. Ɛyɛ wo asɛdeɛ sɛ wobɛhu nkwadwoɔ a ɛfa wo ɔman a wote mu ho na wodi so. Sɛ wokɔ so kɔ yɛn Website ne Services so no, na wokyerɛ yɛn sɛ woreyɛ saa sɛdeɛ mmara kwan so, na sɛ ɛho hia a, wode abisa nsɛm a ɛfa yɛn nneɛma ne Services ho na wode abisa sɛ wɔmfa mma wo.
7. Yɛn Hokwan
7.1. Yɛkura hokwan a, sɛdeɛ ɛfata, yɛbɛtumi asi, apo, anaasɛ atwa Services yɛn biara mu, apo anaasɛ asane wo aguadi biara, abisa wo sɛ sane sika bi, ne/anaasɛ ayɛ nsakraeɛ a ɛtia wo account de boa yɛn ho wɔ deposits a wɔde kɔ anaasɛ wɔde firi wo account mu ho, biribiara a ɛmaa saa, a eyi ka nsɛm a edidi so yi:
7.1.1. Sɛ yɛgye di sɛ nneyɛɛ a woyɛ wɔ yɛn Website anaasɛ Services so bɛtumi ayɛ ɔman anaasɛ ɔmantam a wote mu mmara akyi, anaasɛ ɛbɛtumi abu mmara, nhyehyɛeɛ, nnwuma, ordinances, anaasɛ mmara biara so, a eyi ka wɔn a wɔhwɛ exchange, financial market, anaasɛ financial regulatory environment biara so;
7.1.2. Sɛ yɛgye di sɛdeɛ ɛfata sɛ woayɛ anaasɛ woreyɛ nsɛm bi a ɛnyɛ nokorɛ anaasɛ ɛdaadaa yɛn; anaasɛ
7.1.3. Mmerɛ biara a mmara mpanimfoɔ, mmarahwɛ dwumadibea, anaasɛ regulators befrɛ yɛn de bisa yɛn sɛ yɛnnyae Services a yɛde ma wo no ho dwuma.
7.2. Yɛkura hokwan a yɛbɛtumi de ka biara a wode yɛn ka no twa sika anaasɛ virtual assets biara a yɛkora wɔ wo account mu, sɛdeɛ Clause 3 kyerɛ no. Eyi ka Charge biara a aka, anaasɛ akatua foforɔ biara a aka a wɔbɔ ho amaneɛ denam platform no so, anaasɛ nkwadwoɔ biara a yɛahunu ɛfiri sɛ woantumi anni wo nnyinasoɔ a ɛwɔ saa Nhyehyɛeɛ yi mu so.
7.3. Sɛ mfomsoɔ bi si wɔ yɛn Website anaa Platforms so a (a mfomsoɔ a ɛfa sika tuo ho a ɛfiri yɛn sika tua ho adwumayɛfoɔ nkyɛn ka ho), yɛkura yɛn ho kwan sɛ yɛbɛyɛ biribiara a ɛho hia sɛ wosiesie mfomsoɔ no, a ɛka nsiesie a ɛfa nokwasɛm a ɛnteɛ ho, products a ɛfa asɛm no ho no ho kwan a wɔbɛsi so berɛtiaa anaa daa, nsakraeɛ, nsesaeɛ anaa sika a wɔde bɛsane ama wo, anaa aguadi a wɔbɛpo anaa wɔbɛdane akyi ho.
7.4. Sɛ wohunu mfomsoɔ bi wɔ amanneɛbɔ anaa nkrataa a yɛde ma wo no mu a, sɛdeɛ ɛbɛyɛ sika bi a wɔde ato wo account no so wɔ mfomsoɔ mu a, ɛsɛ sɛ woka kyerɛ yɛn ntɛm ara, na wo na woyɛ obi a ɔwɔ asɛdeɛ sɛ wode saa sika no ma yɛn bio. Sɛ yɛhunu asɛm a ɛte saa a, wode saa krataa yi ma yɛn kwan sɛ yɛbɛsiesie mfomsoɔ no denam amanneɛbɔ anaa nkrataa no nsakraeɛ so, na sɛ ɛho hia a, yɛbɛfa no sɛ account no wɔ deficit balance mu. Sɛ wode sika bi a wɔde too wo account so wɔ mfomsoɔ mu adi dwuma a, yɛbɛtumi, a yɛmmfa amma wo ho amandeɛ, atutu wo open positions nyinaa anaa bi wɔ gyinaeɛ boɔ a yɛsusu ho sɛ ɛfata sɛ yɛde begye saa sika no bio so.
7.5. Sɛ wo account a ɛwɔ Platform bi so wɔ no yɛ no ɛdɛn biara nti (sɛ nhwɛsoɔ, wo Deriv MT5 account) a, yɛkura yɛn ho kwan sɛ yɛbɛtutu open positions biara a aka no wɔ saa berɛ no gua boɔ mu.
7.6. Ɛbɛtumi aba sɛ yɛbɛyɛ biribiara a yɛsusu ho sɛ ɛho hia, sɛdeɛ yɛn ara yɛhunu, de ahwɛ sɛ yɛdi mmara, nhyehyɛeɛ anaa mmara ahodoɔ a ɛfata so. Saa nneyɛeɛ yi bɛkyekyere wo, na ɛrenyɛ yɛn adeɛ sɛ yɛbɛyɛ asɛdeɛ wɔ ho.
7.7. Sɛ yɛhunu sɛ woayɛ suban a enye, a kasa a ɛmfata ka ho a, yɛkura yɛn ho kwan sɛ yɛbɛsesa wo account ho anaa yɛbɛgyae wo account no adwuma anaa yɛbɛtwa saa Nhyehyɛeɛ yi mu a yɛmmfa amma wo ho amandeɛ.
7.8. Yɛwɔ ho kwan sɛ yɛbɛbisa wo nsɛm sɛdeɛ yɛbɛtumi ahu sɛ wodi saa Nhyehyɛeɛ yi so bere biara. Sɛ woamfa wo ho ammɔ yɛn abisadeɛ a ɛfata sɛ wobɛma nsɛm a, yɛbɛtumi asesa wo account ho anaa yɛbɛgyae wo account no adwuma anaa yɛbɛtwa saa Nhyehyɛeɛ yi mu a yɛmmfa amma wo ho amandeɛ.
7.9. Yɛtumi kora nkrataa, a wo ankasa wo ho nsɛm, aguadi nsɛm, ne nkitahodie ka ho, ɛsiane yɛn mmara ne nhyehyɛeɛ ho asɛdeɛ nti. Yɛn nkrataa bɛyɛ adanseɛ a ɛkyerɛ sɛdeɛ wode Services no dii dwuma, gye sɛ wɔkyerɛ sɛ ɛnteɛ. Sɛ wobisa a, yɛbɛtumi de wo nkrataa ama wo, nanso yɛnyɛ asɛdeɛ wɔ nkrataa korabea ho asɛdeɛ biara a wowɔ ho. Wogye tom na wopene so sɛ yɛbɛtumi de yɛn nkrataa adi dwuma sɛ adanseɛ wɔ mmara anaa nhyehyɛeɛ ho asɛmmuo biara mu.
7.10. Yɛkura yɛn ho kwan sɛ yɛde dwumadie anaa bonus bi bɛba, yɛbɛsesa mu, yɛbɛgyae so, yɛbɛyi afiri hɔ, anaa yɛbɛsesa ho; na yɛbɛdane akyi anaa yɛayi bonus biara a wɔde too hɔ wɔ mfomsoɔ mu anaa baabi a yɛsusu ho sɛ nsisie anaa Nhyehyɛeɛ no mu buo si hɔ.
7.11. Sɛ yɛhunu sɛ wokura Duplicate Accounts a ɛtia saa Nsɛmfuahyehyɛeɛ yi a, yɛkura yɛn ho kwan, sɛdeɛ yɛn ara yɛhunu na yɛmmfa amma wo ho amandeɛ, sɛ yɛbɛyɛ yei:
7.11.1. To Account(s) a ɛte pɛ no (Duplicate Account(s)) biara mu; ne
7.11.2. Fa sika biara a aka wɔ Duplicate Account(s) a wɔato mu no mu firi hɔ kɔ account korɔ a yɛama ho kwan sɛ ɛnka hɔ wɔ Nhyehyɛeɛ yi ase no mu (“Account a Ɛrekɔ so”).
7.12. Sɛ sika a aka ho dane kɔ account ahodoɔ a ɛwɔ sika ahodoɔ ntam a, yɛbɛtumi, sɛdeɛ yɛn ara yɛhunu, abue sub-account foforɔ anaa wallet wɔ sika amanne ankasa a ɛwom no mu wɔ Active Account no mu de aboa dane no a ɛmfa sika nsakraeɛ ho. Sɛ ɛba sɛ nsɛm titiriw bi nti yɛyɛ sika nsakraeɛ a, yɛbɛyɛ no wɔ gua boɔ a ɛwɔ hɔ saa berɛ no, na wo na wobɛsoa ka anaa asiane biara a ɛfa sika nsakraeɛ boɔ ho.
7.13. Yɛn ara na yɛkyerɛ account a ɛyɛ Active Account, sɛdeɛ yɛn ara yɛhunu, a yɛde nneɛma bi bɛhwɛ a ɛmmu ho nko ara te sɛ KYC nhwehwɛmu tebea, account mu dwumadie, ne services a wɔaka abɔ mu.
8. Gua ho nsisie ne suban a wɔmmra kwan
8.1. Yɛkora nhyehyɛeɛ a ɛhwɛ na ɛhunu gua ho nsisie. Wopene so sɛ worenyɛ aguadi biara a ɛhyɛ gua ho nsisie ho nkyerɛaseɛ ase wɔ mmara a ɛfata so.
8.2. Ɛnsɛ sɛ woyɛ yei:
8.2.1. Woyɛ aguadi sɛ wowɔ nsɛm a obiara nnim anaa wowɔ nimdeɛ a ɛfa sikasɛm gua, virtual asset, obi a ɔyɛ ne dedaa, anaa instrument bi ho;
8.2.2. Woda nsɛm a obiara nnim anaa nimdeɛ a ɛfa sikasɛm gua, virtual asset, obi a ɔyɛ ne dedaa, anaa instrument bi ho adi wɔ ɛkwan a ɛmfata so;
8.2.3. Woyɛ aguadi sɛ wobɔ mmɔden anaa wabɔ mmɔden sɛ wobɛdwane gua a ɛfa sikasɛm instrument bi anaa virtual asset bi ho;
8.2.4. Woyɛ aguadi wɔ ɛkwan a ɛbu mmara, nhyehyɛeɛ, instruments, anaa mmara nhyehyɛeɛ ahodoɔ so, a yei ka mmara a ɛhwɛ gua horow, sikasɛm gua, anaa sikasɛm ho mmara nhyehyɛeɛ dwumadie so;
8.2.5. Woyɛ wo ho wɔ ɛkwan a ɛnyɛ nokorɛ anaa a ɛmfata wɔ yɛn Website, Platforms, anaa adwuma afoforɔ ho;
8.2.6. Wode wo ho hyɛ aguadi mu a ɛdane yɛn adwuma ho nsɛm;
8.2.7. Yɛ aguadi a ɛhwehwɛ sɛ wɔde boɔ mu mfomsoɔ bɛnya mfasoɔ; anaasɛ
8.2.8. Trɛ nsɛm a ɛnyɛ nokorɛ, ɛntene, anaasɛ ɛdaadaa so wɔ ɛkwan bi a ɛbɛtumi akyinkyim, anaasɛ bɔ mmɔden sɛ wɔbɛkyinkyim, gua a ɛfa sikakorabea nneɛma biara anaasɛ virtual asset biara ho.
Sɛ yɛhunu anaa yɛdwene sɛ woabu Clause 8.2 yi so a, yɛbɛtumi asi wo ho ɛkwan sɛ woyɛ aguadi, de wo account no asie, agyae aguadi a ɛwɔ wo account so, asesa aguadi biara a asiane aka no, ato positions biara a abuebue mu, asi withdrawal biara ho ɛkwan, asane sika a woasie no ama wo, akora sika biara a wobɛtumi aboa ano, anaasɛ yɛabɛyɛ nhyehyɛeɛ foforɔ biara a yɛbu sɛ ɛho hia. Administrative adjustments ne client-initiated transactions nyɛ pɛ, na saa nhyehyɛeɛ no yɛ deɛ ɛntumi nsesa bio.
9. Sika a aka a ɛyɛ negative ho banbɔ
9.1. Yɛbɛtumi de yɛn ara yɛn pɛ ama sika a aka a ɛyɛ negative ho banbɔ sɛdeɛ ɛbɛbɔ wo ho ban wɔ nsakraeɛ bɔne a ɛba wɔ wo aguadi mu. Ɛnyɛ asɛdeɛ ma yɛn sɛ yɛde saa banbɔ yi bɛma wɔ berɛ biara anaa tebea biara mu, na ɛnsɛ sɛ wohwɛ kwan sɛ ɛbɛwɔ hɔ berɛ nyinaa.
9.1.1. Wɔ CFD accounts a yɛpaw sɛ yɛde saa banbɔ yi bɛma no mu no, sika a aka a ɛyɛ negative ho banbɔ no hwɛ wo asɛdeɛ nyinaa a ɛfiri aguadi a abuebue mu nyinaa a ɛwɔ saa CFD account no mu, de toto sika a ɛwɔ saa account no mu ho, sene sɛ wɔbɛhwɛ aguadi biara ne ho ɛsiane.
9.1.2. Wɔ Futures akawnt a ɛfa virtual assets ho no, sɛ wo akawnt mu sika a aka no bɛyɛ debt a, wɔde insurance fund ne Auto-Deleveraging mechanism a wɔaka ho asɛm wɔ Clause 4.2 mu no na ɛbɛbɔ wo ho ban, sɛdeɛ wɔaka ho asɛm wɔ Trading Terms.
9.2. Sɛ yɛde sika a aka a ɛyɛ negative ho banbɔ ma mpo a, ɛnka hɔ wɔ tebea a ɛdidi soɔ yi mu:
9.2.1. Sɛ wobue aguadi a wɔabu no sɛ ɛyɛ deɛ wɔasi ho ɛkwan; anaasɛ
9.2.2. Sɛ sika a aka a ɛyɛ negative firi wo Nhyehyɛeɛ yi a wobu so mu.
10. Account a ɛnnyɛ adwuma
10.1. Sɛ wo account no nyɛɛ transaction biara wɔ bosome dumienu (12) akyi a, wɔbɛbu no sɛ account a ɛnnyɛ adwuma, na yɛkora yɛn ho kwan sɛ yɛbɛyɛ adjustment atia wo Wallet no de ama yɛn ho, saa berɛ yi mu ne mmerɛ nyinaa a bosome nsia (6) bɛtwam a wo account no da so ara nyɛ adwuma.
10.2. Sɛ wɔato wo account no mu anaa wɔagyae ho na ɛnyɛɛ transaction biara wɔ bosome dumienu (12) anaa deɛ ɛboro saa akyi a, yɛkora yɛn ho kwan sɛ yɛbɛgye wo account sika no.
10.3. Sɛ wo account no anyɛ adwuma wɔ nnafua aduasa (30) mu na sika a aka wɔ account no mu yɛ USD baako (1) anaa deɛ ɛba fam a, yɛkora yɛn ho kwan sɛ yɛbɛgye wo account sika no.
10.4. Sɛ wowɔ account ma Platform bi a anyɛ adwuma bosome nsia (6) anaa deɛ ɛboro saa, na sika a aka wɔ account no mu yɛ USD baako (1) anaa deɛ ɛba fam a, yɛwɔ ho kwan sɛ yɛde saa sika yi bɛsesa akɔ wo Wallet no mu.
10.5. Sɛ wo account no kɔ so nyɛ adwuma daa wɔ mfeɛ enum (5) a ɛtoatoa so mu a, yɛkora yɛn ho kwan sɛ yɛbɛto wo account no mu na yɛabɛgyae sika biara a aka no ho adwuma. Wobɛtumi asrɛ sɛ wɔsane sika a wɔagyae ho adwuma no ama wo denam yɛn support team no so, de wie yɛn identity verification nhwehwɛmu, na wode nsɛm foforɔ biara a yɛhwehwɛ no bɛma.
10.6. CFD accounts a wɔnnyɛ wɔn ho hwee
10.6.1. Sɛ wowɔ account ma CFD Platform bi a anyɛ adwuma wɔ berɛ a yɛn ara yɛn pɛ ama ahyehyɛ no mu a, yɛbɛtumi de ɛkwan a ɛte sɔ fa anaa ne nyinaa si wo account no ano wɔ saa Platform no ho, anaasɛ yɛabu no sɛ ɛnnyɛ adwuma. Sika biara a ɛwɔ wo CFD account a ɛnnyɛ adwuma no mu no, wɔbɛsesa akɔ wo Wallet no mu.
10.6.2. Sɛ wode automated anaa algorithmic trading nnwinnadeɛ di dwuma mpo a, ɛrensi wo CFD account no ho ɛkwan sɛ wɔbu no sɛ ɛnnyɛ adwuma sɛ activity biara anyɛ wɔ account no mu wɔ berɛ a wɔahyɛ no mu.
10.6.3. Yɛwɔ ho kwan sɛ yɛpepa wo Deriv MT5 demo account no akyi sɛ anyɛ adwuma nnafua aduasa (30) akyi.
10.6.4. Yɛwɔ ho kwan sɛ yɛde ɛkwan a ɛte sɔ fa anaa ne nyinaa si aguadi ho wɔ wo Deriv MT5 real account so akyi sɛ anyɛ adwuma nnafua aduosia (60) akyi. Sika biara a ɛwɔ wo Deriv MT5 account a ɛnnyɛ adwuma no mu no, wɔbɛsesa akɔ wo Wallet no mu.
10.6.5. Yɛwɔ ho kwan sɛ yɛde wo Deriv MT5 real account no kɔ archive mu akyi sɛ anyɛ adwuma mfeɛ mmienu (2) akyi.
11. Owuo anaa Ahoɔden a Ɛyera
11.1. Wo owuo anaa wʼAhoɔden a ɛyera no mma Nhyehyɛeɛ yi mu nkwa nnyae ankasa. Yɛbɛtumi asiesie w’akonta no akyi deɛ yɛanya nokware amanneɛbɔ a ɛfa wo owuo anaa wʼAhoɔden a ɛyera ho, na yɛbɛsi gyinaeɛ, sɛdeɛ ɛfata yɛn, sɛ yɛbɛma akonta no ano ada hɔ, yɛbɛsiesie no, anaasɛ yɛbɛto mu sɛdeɛ Nkyekyɛmu yi ne Nkyekyɛmu 10 (Akonta a Wɔnnyɛ Ho Hwee) kyerɛ.
11.2. “Ahoɔden a Ɛyera” kyerɛ tebeaɛ a wonni ho kwan sɛ wohwɛ wo nsɛm so anaasɛ woma yɛn akwankyerɛ — sɛ nhwɛsoɔ, ɛsiane yadeɛ, apirakuo, anaa adwenemu anaa honam ho tebeaɛ bi nti — sɛdeɛ asɛnniiɛ mmara biara, akontaahyɛdoɔ ho adanseɛ, anaa krataa foforɔ a yɛbu no sɛ ɛyɛ pɛ no kyerɛ. Ɛho hia yɛn sɛ yɛbɛhwehwɛ wo adwenemu anaa honam ho tebeaɛ mu ankasa yɛn ho, na yɛtumi gyina krataa a wɔde ama yɛn no so.
11.3. Ɛsɛ sɛ wo mmara mu ɔkyeame (sɛ nhwɛsoɔ, executor, administrator, guardian, anaa attorney) bɔ yɛn amaneɛ denam yɛn Contact Us kratafa so ntɛm sɛdeɛ ɛbɛtumi aba yie. Yɛrenyɛ asɛyɛdeɛ biara mma deɛ wɔayɛ wɔ akɔntaa no so, na saa nneyɛeɛ no nyinaa kɔ so yɛ deɛ ɛfata na ɛkyekyere wo, w'agyapadeɛ, ne obiara a ɔbɛdi wo adeɛ, kɔsi sɛ yɛbɛnya krataa a wɔakyerɛw de bɔ yɛn amaneɛ ankasa.
11.4. Ansa na yɛbɛka wʼakonta ho asɛm anaa yɛbɛyɛ biribi a wɔde akwankyerɛ bi ahyɛ no, ɛsɛ sɛ onipa a ɔgyina wʼananmu no kyerɛ ne nipasuo ne tumi a ɔwɔ sɛ ɔyɛ ade ma wo, wɔ sɛdeɛ ɛbɛma yɛn ani sɔ no mu.
11.5. Yɛbɛtumi abisa krataa te sɛ owuo ho adanseɛ, probate anaa letters of administration a wɔde ama, akontaahyɛdoɔ anaa asɛnniiɛ ho adanseɛ a ɛkyerɛ Ahoɔden a Ɛyera, anaasɛ — sɛ akasakasa bi da nnipa a wɔka sɛ wɔwɔ kwan no ntam deɛ a — nhoma firi lawyer anaa asɛnniiɛ mmara ahyɛdeɛ, ansa na yɛayɛ biribi a wɔde akwankyerɛ bi ahyɛ anaasɛ yɛagyaa sika biara mu. Yɛbɛtumi abisa krataa foforɔ anaa a ɛbɔ saa deɛ a yɛahyɛ kane no ananmu, sɛdeɛ ɔman a wowɔ mu no kyerɛ, na yɛkura ho kwan sɛ yɛbɛpow sɛ yɛrenyɛ hwee kɔsi sɛ krataa a wɔde ama yɛn no bɛma yɛn ani sɔ.
11.6. Ɛberɛ a asɛm no reda hɔ a wɔnhwiee ano deɛ, yɛbɛtumi asiesie akonta no (a wɔde gyae aguadi, deposits, anaa withdrawals ka ho), na yɛbɛtumi apow sɛ yɛrenyɛ biribi a wɔde akwankyerɛ bi ahyɛ, a asodie biara nni yɛn so, sɛ yɛyɛ biribiara sɛdeɛ ɛfata na yɛde adwene pa yɛ.
11.7. Ɛsɛ sɛ onipa a ɔgyina wʼananmu no de krataa a Nkyekyɛmu yi hwehwɛ ba wɔ berɛ a ɛfata mu. Sɛ wɔamfa krataa a edi mu amma deɛ a, akonta no bɛkɔ so da yɛn ɔhyɛ nsɛm a ɛfa deɛ wɔnyɛ ho hwee ase, a akonta a wɔnnyɛ ho hwee nsɛm a wɔahyɛ wɔ Nkyekyɛmu 10 mu ka ho, na akatua biara a ɛfa akonta a wɔnnyɛ ho hwee ho, sika a wɔbɛsane de aba, anaasɛ akonta no toɔ a ɛbɛba wɔ Nkyekyɛmu no ase bɛkɔ so.
11.8. Yɛn, yɛn mpanimfoɔ, adwumayɛfoɔ, ne ananmusifoɔ renni fɔ wɔ biribiara a wɔayɛ, anaa a wɔagyaa a wɔnyɛ, a wɔde adwene pa gyina Nkyekyɛmu yi so yɛeɛ ho, a eyi ka krataa anaa tumi a wɔagyina so a akyire yi wɔhunu sɛ ɛnni mu anaasɛ akasakasa da ho ho.
11.9. Biribiara a ɛwɔ Nkyekyɛmu yi mu nhyɛ yɛn sɛ yɛbɛma mmara ho, tax ho, anaasɛ agyapadeɛ ho nhyehyɛeɛ ho afotuo. Ɛsɛ sɛ onipa a ɔgyina wʼananmu no hwehwɛ mmara ho afotuo a ɛde ne ho a ɛfa probate, agyapadeɛ ho nhwɛsoɔ, anaa akasakasa biara a ɛfa akonta no ho kwansoɔ ho.
12. Nnipa foforɔ ne wɔn nkitahodie
12.1. Ebia yɛn afɛfɛre bi bɛma wɔahyia wo. Wogye tom sɛ yɛmma yɛn afɛfɛre no ho kwan sɛ wɔyɛ apam, nhyehyɛeɛ, anaa bɔhyɛ biara ma yɛn. Titiriw deɛ, afɛfɛre no nni tumi sɛ wɔbɛgye sika biara afiri wo nkyɛn, wɔde bɔhyɛ bi ma deɛ ɛfa sika a wobɛhwere ho, wɔbɛma trading ho dwumadie bi, anaa wɔbɛma afotuo biara wɔ yɛn din mu.
13. Bɔhyɛ ne Akatua
13.1. Wohyɛ bɔ na wokyerɛ yɛn sɛ wo nko ara na wobɛtwa asodie wɔ aguadi biara a wobɛyɛ wɔ w’akonta so a yɛwɔ ho no ho.
13.2. Wohyɛ bɔ na wokyerɛ yɛn sɛ wo nko ara na wokura wʼakonta ho kwan, na mmɔfra anaa nnipa foforɔ biara nni ho kwan sɛ wɔbɛwura w’akonta mu.
13.3. Wokɔ so di asodie wɔ positions biara a wɔtradeɛ wɔ w’akonta so ho, ne credit card aguadi biara anaa akatua foforɔ a wɔyɛ denam Website no anaa Platforms no so ma w’akonta no ho. Wopene so sɛ wobɛbɔ yɛn ho ban firi ka ne sika a yɛbɛhwere a ɛfiri sɛ woantumi anyɛ aguadi biara a wɔyɛ denam Website no anaa Platforms no so no ho asɛm biara mu, sɛ ɛyɛ tee anaa nkyɛn so.
13.4. Wo asodie ne sɛ wobɛtua yɛn ka anaa sika biara a yɛbɛhwere anaa yɛde bɛsoa a ɛfiri sɛ woantumi anni w’ahyɛdeɛ biara a wɔahyɛ wɔ Nhyehyɛeɛ yi mu so no ho asɛm mu. Yei ka ho sɛ wobɛbɔ yɛn ho ban firi ka biara a ɛba wɔ yɛn kwan biara a wɔahyɛ wɔ Nhyehyɛeɛ yi ase no ho mpamuo mu.
13.5. Yɛpow na yɛka pefee sɛ yɛmma bɔhyɛ anaa nhyehyɛeɛ biara, sɛ ɛyɛ deɛ wɔaka pefee anaa wɔde adwene bi aka, mmara mu anaa biribi foforɔ, a eyi ka bɔhyɛ biara a wɔde adwene bi aka a ɛfa sɛ adeɛ no fata atɔn, sɛ ɛfata botaeɛ pɔtee bi, ne sɛ obi ntumi ntia ho, deɛ ɛfa Services no, Website no, ne Platforms no ho.
13.6. Yɛde yɛn Services no, Website no, ne Platforms no ma “sɛdeɛ ɛte” ne “sɛdeɛ ɛwɔ hɔ” kwan so, na yɛmma bɔhyɛ biara sɛ mfomsoɔ biara nni mu, sɛ wɔbɛsiesie mfomsoɔ biara a ɛbɛba, anaasɛ sɛ nnipa foforɔ biara, te sɛ hackers anaa biribi foforɔ a ɛbɔ asiane a ɛmfiri yɛn tumi ase, ntumi nhyia mu.
13.7. Yɛnka sɛ yɛn Services no, Website no, ne Platforms no bɛtra hɔ a wɔntwa mu da, anaasɛ sɛ yɛbɛma dwumadie a mfomsoɔ biara nni mu. Sɛdeɛ Nkyekyɛmu 14.1 kyerɛ no, yɛrenni fɔ wɔ nea ebefiri mfomsoɔ anaa twamu biara mu aba ho.
14. Asodie
14.1. Biribiara a ɛwɔ Nhyehyɛeɛ yi mu renhyɛ anaa rentwa yɛn asodie so wɔ biribiara a mmara a ɛfata no mma ho kwan sɛ wɔhyɛ anaa wɔtwa so ho.
14.2. Sɛdeɛ Nkyekyɛmu 14.1 kyerɛ no, yɛrenyɛ wo abɔdeɛ wɔ contract, tort, anaa ɔkwan foforɔ biara so (a nkwaseasɛm ho abɔdeɛ ka ho) ma (a) adwuma, sika a ɛba, mfasoɔ, anaa sika a wɔhwɛ kwan sɛ wobɛkora a ayera biara; (b) sika a wɔsɛe kwa, data a asɛe anaa wɔasɛe, biara; (c) adwene pa anaa animuonyam a ayera biara; (d) ɔhaw biara a ɛmmaa tee anaa ɛyɛ nea ɛtefiri so ba; anaasɛ (e) nnipa a wɔnka Agreement yi ho mfomsoɔ anaa deɛ wɔanyɛ biara, sɛ ɛfiri tee anaa ɛfiri nkyɛn na ɛba wɔ Agreement yi ho asɛm mu a.
14.3. Sɛdeɛ Nkyekyɛmu 14.1 ne 14.2 kyerɛ no, yɛbɛtumi ayɛ abɔdeɛ ma wo nsɛe no, nanso ɛbɛyɛ sɛ nsɛe no firi yɛn nkwaseasɛm kɛseɛ, boapaboa a yɛhyɛ da, anaa/ne nsisie mu. Yɛn abɔdeɛ nyinaa a ɛfa wo ho a ɛfiri anaa ɛfa Agreement yi ho asɛm a ɛba (sɛ ɛfiri contract so mmusuo, tort, nkwaseasɛm, mmara, anaa ɔkwan foforɔ biara so a) bɛyɛ deɛ wɔahyɛ no anoano, a ɛne sika a wode ahyɛ mu a wɔayi sika a woatwe no firi mu, wɔ wo Wallet mu da a asɛm a ɛde saa abɔdeɛ no baa no sii ase no.
14.4. Sɛdeɛ Nkyekyɛmu 14.1 kyerɛ no, sɛ yɛde nsɛm, nsɛmfua, gua ho nsɛm, anaa nhwehwɛmu bi ma wɔ yɛn Website so anaa nkitahodie biara mu, a newsletters ka ho a, ɛwom sɛ yɛfa akwan pa so hwɛ sɛ saa nsɛm yi yɛ nokware deɛ, nanso yɛrenyɛ abɔdeɛ mma nsɛe biara (sɛ ɛtee anaa ɛnni tee, anaa sɛ ɛfiri contract so mmusuo, tort, nkwaseasɛm, mmara, anaa ɔkwan foforɔ biara so a) a ɛbɛto wo firi nsɛm a wɔde maeɛ no mu mfomsoɔ anaa mfomsoɔ bi mu, anaasɛ ɛfiri sɛ wofaa biribi yɛɛ anaa woanyɛ biribi gyina saa nsɛm yi so. Sɛ wopɛ sɛ wode saa nsɛm yi boa wo ho wo sika ho gyinaesi a, ɛyɛ wo ankasa asiane. Saa Nkyekyɛmu yi ka Amy mmuaeɛ a ɛboa wɔ saa ara kwan no so — wode wo ankasa asiane fa saa mmuaeɛ no di dwuma, na ɛnsɛ sɛ wode wo ho to so sɛ sika ho gyinaesi biara fapem.
14.5. Sɛdeɛ Nkyekyɛmu 14.1 kyerɛ no, yɛrenyɛ abɔdeɛ mma ɔhaw, akyɛreɛ, anaa sɛ biribi antumi anyɛ yie biara a ɛfiri wo device, browser, Internet nkitahodie, anaa third-party wallet biara a ɛnni Nkyekyɛmu 4.2 mu ahyɛdeɛ mu, anaasɛ ɛfiri saa device, browser, nkitahodie, anaa third-party wallet no mu nhyehyɛeɛ a ɛnhyia, adwuma a anyɛ yie, anaa ahobammɔ ho asɛe a ɛntoto yɛn nsam.
14.6. Sɛdeɛ Nkyekyɛmu 14.1 kyerɛ no, yɛrenyɛ abɔdeɛ mma kaa, nsɛe, anaa ɔhaw biara a ɛfiri sɛ wobu third-party licensing agreements so, a nhyehyɛeɛ a wɔamma ho kwan sɛ wode content, charts, dwumadeɛ, anaa software bi di aguadi a wonya firi anaa de yɛ adwuma wɔ yɛn Platforms so no ka ho. Wote aseɛ sɛ saa third-party content ne software no, wɔde maa wo sɛ wode di wo ankasa dwuma nko ara, gye sɛ third-party dwumayɛfoɔ a ɛfa ho no ama ho kwan pefee wɔ direct licence bi ase. Bio nso, ɛsɛ sɛ wode software nyinaa di dwuma wɔ wo ankasa asiane mu. Yɛrenyɛ abɔdeɛ mma sika ho nsɛe biara a ɛba ɛnam third-party software a wode di dwuma wɔ yɛn Trading Platforms so a.
15. Awieeɛ
15.1. Wobɛtumi atwa Agreement yi so berɛ biara denam amanneɛbɔ a wode bɛma yɛn so (sɛdeɛ Nkyekyɛmu 18 kyerɛ no). Sɛ wode amanneɛbɔ ma yɛn wie a, ɛsɛ sɛ wotwa aguadi biara a abue so ntɛm sɛdeɛ ɛbɛtumi ayɛ yie, na nokorɛm, ɛsɛ sɛ woyɛ no da aduonu baako (21) mu, na ɛno akyi, yɛkura ho hokwan sɛ yɛbɛtwa wo aguadi so ama wo (wɔ gua so boɔ a ɛda hɔ saa berɛ no) ansa na yɛato wo Deriv account mu afebɔɔ.
15.2. Yɛbɛtumi atwa Agreement yi so na yɛato wo Deriv account mu berɛ biara denam amanneɛbɔ a wode bɛma wo da aduonu baako (21) ansa (sɛdeɛ Nkyekyɛmu 18 kyerɛ no). Sɛ yɛde amanneɛbɔ ma wo wie a, yɛrennye akwankyerɛ foforɔ biara mfiri wo nkyɛn. Ɛsɛ sɛ wotwa aguadi gyinaeɛ biara a abue so da aduonu baako (21) a ɛfiri amanneɛbɔ no da no mu, na ɛno akyi, yɛkura ho hokwan sɛ yɛbɛtwa wo aguadi so ama wo (wɔ gua so boɔ a ɛda hɔ saa berɛ no) ansa na yɛato wo Deriv account mu afebɔɔ.
15.3. Yɛbɛtumi atwa Agreement yi so na yɛato wo Deriv account mu berɛ biara a yɛmmma amanneɛbɔ biara ansa:
15.3.1. Sɛ woayɛ obi a ɔntumi ntua ne ka bere a ɛsɛ sɛ wotua, anaa woyɛ bankrupt anaa insolvent, sɛdeɛ mmara biara a ɛfa bankruptcy anaa insolvency ho a ɛfa ho kyerɛ a;
15.3.2. Sɛ wɔpaw receiver, examiner, anaa administrator ma wo adwuma anaa w'agyapadeɛ nyinaa anaa fa bi, anaasɛ wɔapepa wo din afiri registrar of companies a wɔde wo kuo no asie mu, wɔ ɔman a wode wo kuo no siesie mu, anaasɛ wɔyɛ ahyɛdeɛ anaa wɔsi gyinaeɛ bi sɛ wɔbɛto adwuma no mu;
15.3.3. Sɛ wobu Agreement yi mu asɛm bi so kɛseɛ;
15.3.4. Sɛ wode nsɛm bi a ɛnyɛ nokware ama yɛn kɛseɛ, anaasɛ nsɛm biara a wode ma yɛn yɛ atorɔ anaa ɛdaadaa wɔ kwan kɛseɛ biara so, berɛ a wode maeɛ no mu;
15.3.5. Sɛ woantumi amfa nsɛm biara a yɛbisa wɔ Agreement yi ase ammrɛ yɛn;
15.3.6. Sɛ yɛgye di sɛdeɛ ɛbɛyɛ a, ahobammɔ anaa mmara ho asiane bi wɔ Agreement yi a yɛne wo kɔ so di no mu;
15.3.7. Nsɛm a ɛfa yɛn fie nhyehyɛeɛ ho;
15.3.8. Sɛ ɛhia sɛ yɛyɛ saa denam mmara a ɛfa ho anaa regulator bi so;
15.3.9. Sɛdeɛ wɔaka no wɔ Nkyekyɛmu 5.3, 7.7, ne 7.8 mu wɔ saa General Terms of Use yi mu; anaasɛ
15.3.10. Sɛdeɛ wɔakyerɛ wɔ Aguadi Nhyehyɛeɛ Nsɛm anaa Sika ne Transfer Nhyehyɛeɛ Nsɛm.
Sɛ yɛtwa Agreement yi so sɛdeɛ Nkyekyɛmu 15.3 yi kyerɛ a, yɛkura ho hokwan sɛ yɛbɛtwa wo aguadi so ama wo (wɔ gua so boɔ a ɛda hɔ saa berɛ no) ansa na yɛato wo Deriv account mu afebɔɔ.
15.4. Sɛ Agreement yi awie a:
15.4.1. Yɛkura ho hokwan sɛ yɛbɛtwa sika biara a ɛda hɔ a wode ka yɛn no afiri wo account no mu;
15.4.2. Yɛde sika biara a aka wɔ wo Wallet no mu bɛsane ama wo wɔ bere tiawa mu, denam ɛkwan a yɛde sika no bɛkɔ tee wɔ wo bank account anaa payment method foforɔ a wɔahwɛ ayɛ den so, gye sɛ yɛwɔ hokwan sɛ yɛkura sika no so wɔ Apam yi anaa mmara a ɛfa hɔ no ase (sɛ nhwɛsoɔ, sɛ yɛsusu sɛ sika no firi bɔne mu a); na
15.4.3. Ɛsɛ sɛ wogyae Website no, Services no, ne Platforms no ho dwumadie anaa ho kwan a wowɔ ntɛm ara, a third-party software biara a ɛwɔ emu nso ka ho.
15.5. Apam yi a wɔde twaam no renyɛ asɛm biara a ɛyɛ obiara hokwan anaa adesoa a abɔ ansa na wɔretwa Apam no so ano.
15.6. Nkyekyɛmu a edidi so yi bɛkɔ so atena hɔ wɔ Apam yi twaamu akyi: 1 (Nkyerɛaseɛ), 5 (Hunu wo customer), 10 (Account a ɛnnyɛ adwuma), 11 (Owuo anaa Nhyehyɛeɛ a Obi Ntumi Nyɛ Ne Ho Ade), 13 (Nsiananmu ne Indemnities), 14 (Asodie), 15 (Twaammu), 16 (Intellectual property hokwan), 17 (Force majeure nsɛm), 18 (Nkitahodie ne yɛn), 19 (Anwiinwii), 20 (Mmara a ɛdi dwuma ne Baabi a Wɔbu Atɛn), ne 21 (Nsɛm Foforɔ).
16. Adwene mu agyapadeɛ ho hokwan
16.1. Wogye tom sɛ intellectual property hokwan a ɛwɔ Website no ne Platforms no mu nyinaa yɛ yɛn, yɛn abusuafoɔ, anaa yɛn licensors no dea, a nsɛm, mfiridwuma, ne nneɛma foforɔ a ɛfa ho nyinaa ka ho, a software nyinaa, adwene, akwan, nhwɛsoɔ, nsɛsoɔ, templates, algorithms, trade secrets, akwan, nsɛm, nneɛma, source codes, nhyehyɛeɛ, nkɔsoɔ, nhyehyɛeɛ, mfonini, nkyerɛwee, mfonini akɛseɛ, illustrations, data, ne nimdeɛ a ɛwɔ emu, nsakraeɛ, nsesaeɛ, update, upgrade, nkɔsoɔ, ne derivative nnwuma a ɛfiri mu ba nyinaa, ne nkyerɛmu ne nwoma a ɛfa ho nyinaa ka ho.
16.2. Wogye tom sɛ intellectual property a ɛwɔ yɛn Website ne Platforms no mu no, wɔde ama wo sɛ licence (ɛnyɛ sɛ wɔatɔn) wɔ Apam yi nko ara mu, na wonni hokwan foforɔ biara, din biara, anaa mfasoɔ biara wɔ intellectual property hokwan a ɛwɔ Website no ne Platforms no mu.
16.3. Ɛnsɛ sɛ wo, wɔ Website no, Platforms no, emu fa biara, ne third-party software biara a ɛwɔ emu ho, yɛ saa:
16.3.1. Reverse engineer, disassemble, anaa bɔ mmɔden foforɔ biara sɛ wobɛnya source code, gye sɛ mmara ama ho kwan pefee, anaa code biara a wɔayi ama ɔmanfoɔ nyinaa so wɔ open source ɛkwan so;
16.3.2. Kopi, sesa, anaa kyerɛ adeɛ biara a ɛwɔ emu ase;
16.3.3. Yi agyapadeɛ ho nsɛnkyerɛnneɛ biara firi hɔ;
16.3.4. Twa biribiara a ɛkyɛre akwan teknoloji so, anaa ma nneɛma a wɔayi afiri so no nyɛ adwuma bio; anaasɛ
16.3.5. Fa nneɛma yi di dwuma de yɛ nnwuma anaa adwumayɛ foforɔ a ɛne no bɛdi akan.
16.4. Wogye tom sɛ asɛmfua “Deriv” ne “Deriv” logo no yɛ trademarks a wɔatwerɛ din.
16.5. Ɛsɛ sɛ wohwehwɛ yɛn adwene a yɛde krataa akyerɛ ansa na wobɛtumi akopi na woakyekyɛ yɛn nneɛma mu ama nnipa a wɔnyɛ edwumayɛ ho adwuma, na yɛbɛma yɛn adwene no sɛ nhyehyɛeɛ no yɛ sɛ kopi biara a wɔde adeɛ no bɛyɛ no ɛnsɛ sɛ wɔsesa mu hwee.
16.6. Sɛ wopɛ sɛ wokopi anaa wokyekyɛ yɛn nneɛma mu de yɛ edwumayɛ ho adwuma anaa de nya akatua bi a, (a) ɛsɛ sɛ wonya yɛn adwene a yɛde krataa akyerɛ di kan na (b) hwɛ sɛ kopi biara a wobɛyɛ no bɛkura nsɛm yi wɔ baabi a wɔbɛtumi ahunu no pefee: “Copyright Deriv 2026. All rights reserved”.
16.7. Yɛsrɛ wo hunu sɛ, sɛ wode nsusuiɛ biara a ɛfa nsakraeɛ ne nkɔsoɔ a wɔbɛyɛ wɔ yɛn Website anaa Platforms no ho ma yɛn a, yɛbɛtumi de wo nsusuiɛ no ayɛ nsakraeɛ bi, nanso ɛnsɛ sɛ yɛyɛ saa daa. Nsakraeɛ anaa nkɔsoɔ biara a wɔbɛyɛ wɔ Website no anaa Platforms no mu a ɛfiri wo nsusuiɛ mu no bɛyɛ yɛn ne yɛn licensors no dea nko ara.
17. Force majeure nsɛm
17.1. Force majeure nsɛm yɛ nsɛm a ɛntumi nhyɛ afã biara ase na obiara ntumi nhu ansa. Ebia ɛbɛka:
17.1.1. Ɔko biara, aban anaa ɔman adwumayɛ, terrorism nnwuma, ogya, strike, basabasayɛ, ɔmanfoɔ ntabanka anaa adwumayɛfoɔ ntabanka;
17.1.2. Abɔdeɛ mu asiane te sɛ nsuyire, ahum, asase wosoɔ, ne ahum kɛseɛ;
17.1.3. Amanehunu a ɛfa amansan anaa wiase nyinaa ho asomdwoeɛ ho, nyarewa a ɛtrɛ ntɛm so, anaa nyarewa a ɛtrɛ wiase nyinaa so;
17.1.4. Gua bi a wɔagyae, wɔato mu, anaa aban afa so;
17.1.5. Mmara anaa nhyehyɛeɛ biara a aban anaa kuo bi a ɛkorɔn sene aban anaa tumi bi yɛ, a (sɛdeɛ yɛsusu ho yie) yɛgye di sɛ ɛsi yɛn kwan sɛ yɛmma gua no nkɔ so yie, anaa aban de anohyeto anaa nhyehyɛeɛ soronko gu instrument biara anaa ne derivative so wɔ yɛn Platforms no so;
17.1.6. Mfiri ho mfomsoɔ a ɛba wɔ nsɛm a wɔde kɔ anaa wɔde ba mu, nkitahodie mu, anaa computer nnwuma mu, ahoɔden a ɛtɔ, anaa electronic anaa mfiri ahodoɔ mu mfomsoɔ;
17.1.7. Sɛ third party biara (a supplier, liquidity provider, intermediate broker, agent, custodian, exchange, clearing house, anaa regulatory organisation ka ho) antumi anni ne nnwuma anaa amma ne nnwuma so mmoa yɛn;
17.1.8. Asɛm biara a ɛha gua no kɛseɛ, a wɔtoɔ aguadie mu wɔ gua pɔtee bi mu ansa na ɛduru ne berɛ no ka ho;
17.1.9. Nsakraeɛ a ɛdɔɔso dodo (sɛ ɛwɔ hɔ dada anaa sɛdeɛ yɛsusu ho yie no yɛhwɛ kwan sɛ ɛbɛba) wɔ adeɛ biara boɔ, nea ɛwɔ hɔ, anaa nea wɔhia no mu; anaasɛ
17.1.10. Nsɛm foforɔ a wɔantumi anhunu, wɔanhwɛ kwan, na wɔantumi anka ho asɛm a edi kan, a emfiri parties no apɛdeɛ so.
17.2. Yɛrenyɛ asodie mma akyɛreɛ anaa mfomsoɔ biara a ɛba wɔ yɛn nnwuma biara a yɛwɔ ho asɛdeɛ sɛdeɛ saa Nhyehyɛeɛ yi kyerɛ no, sɛ ɛba sɛ ɛno ne force majeure asɛm a ama aba no.
17.3. Sɛ yɛhu sɛ force majeure asɛm bi wɔ hɔ a, yɛtumi, berɛ biara a yɛmmma amanneɛ, na sɛdeɛ yɛsusu ho yie no, yɛfa anammɔn baako anaa deɛ ɛboro saa a edidi so yi mu bi:
17.3.1. Sesa aguadie dɔnhwere ma aguadi biara;
17.3.2. Tew Leverage so;
17.3.3. Sesa wo margin ahiasɛm, a ebetumi akyerɛ sɛ ɛho hia sɛ wode margin foforɔ bi ka ho;
17.3.4. Siesie nkyerɛkyerɛmu a wobɛtumi de ama wɔ aguadi bi ho so anohyeto;
17.3.5. Ma positions a abue a ɛfa instruments a asɛm no aka no nyɛ hwee; anaasɛ
17.3.6. To wo positions a abue biara anaa ne nyinaa mu wɔ boɔ bi a yɛ (sɛdeɛ yɛsusu ho yie) susu sɛ ɛfata so.
17.4. Sɛ yɛfa saa anammɔn yi mu bi a, sɛdeɛ Clause 14.1 kyerɛ no, yɛrenyɛ asodie mma wo wɔ ɔhwere biara ho.
18. Nkitahodie a wo ne yɛn yɛ
18.1. Wobɛtumi de online chat, WhatsApp, anaa Amy afrɛ yɛn. Wobɛhunu button ahodoɔ a wode kɔ ntɛm so wɔ yɛn Website no so. Amy yɛ automated system a ɛwɔ hɔ ma mmoa a ɛfa nsɛm nyinaa ho — sɛ wopɛ sɛ wo ne yɛn kuo no mu obi kasa a, wobɛtumi abisa sɛ wɔmma wo agent a ɔte hɔ ankasa berɛ biara.
18.2. Yɛasi yɛn adwene pi sɛ yɛbɛsiesie wo asɛmmisa no wɔ berɛ a ɛyɛ ntɛm sene biara, na yɛda wo ase sɛ wonya abotɔyam ma yɛn berɛ a yɛde siesie asɛm no.
18.3. Sɛ yɛantumi ansiesie wo asɛmmisa no anaa sɛ wote nka sɛ yɛn mmuaeɛ no mfata a, wobɛtumi de kasatuo a ɛfata aba yɛn hɔ denam nhyehyɛeɛ a wɔaka ho asɛm wɔ Clause 19 (Kasatuo) a ɛwɔ ase ha no so.
18.4. Ɛyɛ wo asɛdeɛ sɛ wobɛhwɛ sɛ wobɛtumi anya email ahodoɔ a yɛde ma wo no.
18.5. Amanneɛbɔ anaa nkitahodi biara a ɛho hia anaa wɔama ho kwan sɛ wɔde bɛma wɔ saa Apam yi ase ɛsɛ sɛ wɔkyerɛw, na wɔbɛfa no sɛ wɔde amaa no yie, wɔde maeɛ, wɔde kɔeɛ, na deɛ ɔbɛnya no nsa kaa no, sɛ wɔde kɔ deɛ ɔbɛnya no email address so a. Ɛfiri saa clause yi mu nhyehyɛeɛ enti, “Nna Adwuma” kyerɛ nna adwuma a ɛwɔ ɔman a wɔakyekyere yɛn wɔ mu no mu (hwɛ Clause 1.1). Amanneɛbɔ biara a wɔde email soma no, wɔbɛfa no sɛ wɔnsa kaa no Nna Adwuma a ɛdi hɔ no akyi wɔ ɛda a wɔsoma no akyi. Sɛ ɛda a wɔbɛfa no sɛ wɔnsa kaa amanneɛbɔ no ɛnyɛ Nna Adwuma deɛ a, ɛnneɛ wɔbɛfa no sɛ wɔnsa kaa no Nna Adwuma a ɛdi hɔ no.
19. Nnwiinwii
19.1. Yɛde yɛn ho ama sɛ yɛbɛhwɛ sɛ wɔbɛtumi adi nnwiinwii ho dwuma ntɛm ara na wɔayɛ pɛpɛɛpɛ.
19.2. Sɛ wopɛ sɛ wode nnwiinwii bi ba yɛn Services no ho a, wobɛtumi de nsɛm ne adanseɛ a ɛfa wo nnwiinwii no ho abrɛ yɛn wɔ complaints@deriv.com so. Yɛde email bɛbɔ wo amanneɛbɔ sɛ yɛanya wo nnwiinwii no, yɛbɛhwehwɛ wo nnwiinwii no mu, na yɛde mmuaeɛ a ɛtwa toɔ bɛma wo wɔ Nnwumadwuma (15) Nnafua dunum mu, firi da a yɛnyaa nnwiinwii no so. Sɛ wopɛ nsɛm pii a, yɛsrɛ wo kenkan yɛn Nnwiinwii ho nhyehyɛeɛ.
20. Mmara a ɛhyɛ mu ne baabi a asɛm no kɔ
20.1. Mmara a ɛwɔ ɔman a wo adwumayɛfoɔ no hyɛ ase wɔ mu no na ɛbɛhyɛ Apam yi ne akasakasa biara a ɛfiri mu ba, anaasɛ ɛbata ho, anaasɛ ɛfa Apam yi asekyerɛ ho (akasakasa a ɛnyɛ apam ho deɛ nso ka ho) mu, sɛdeɛ ɛdidi soɔ yi:
20.1.1. Deriv (BVI) Ltd: British Virgin Islands;
20.1.2. Deriv Investments (Cayman) Limited: Cayman Islands;
20.1.3. Deriv (Mauritius) Ltd: Mauritius;
20.1.4. Deriv (V) Ltd: Vanuatu;
20.1.5. Deriv (FX) Ltd: Federal Territory of Labuan (Malaysia);
20.1.6. Deriv Solutions (Panama) SA: Panama;
20.1.7. Deriv Capital International Ltd: Samoa; anaa
20.1.8. Deriv (SVG) LLC: Saint Vincent and the Grenadines.
21. Nsɛm nkaeɛ
21.1. Apam yi yɛ apam a ɛdi mu koraa wɔ wo ne yɛn ntam, na ɛsesa apam dada biara, bɔhyɛ, awerɛhyɛmu, ne nsɛm a wɔaka (sɛ wɔatwerɛ anaasɛ wɔaka no ano) a ɛfa wɔn asɛmti ho.
21.2. Sɛ asɛnniiɛ anaa aban dwumayɛbea biara a mmara ama no tumi hunu sɛ Apam yi mu nhyehyɛeɛ bi nni mu anaa wɔrentumi mfa nni dwuma a, saa asɛm a ɛnni mu anaa wɔrentumi mfa nni dwuma no renka Apam yi mu nhyehyɛeɛ afoforɔ no, a ɛbɛkɔ so atim pɛpɛɛpɛ.
21.3. Sɛ yɛanka sɛ ɛsɛ sɛ wodi w’adwuma a aka wo so wɔ Apam yi ase, anaasɛ sɛ yɛanhyɛ yɛn hokwan a yɛwɔ wɔ wo so no mu dua, anaasɛ sɛ yɛtwentwɛn yɛn nan ho wɔ saa asɛm no mu a, ɛno nkyerɛ sɛ yɛagyae yɛn hokwan a yɛwɔ wɔ wo so, na ɛnkyerɛ nso sɛ ɛho nhia sɛ wodi wʼadwuma a aka wo so no. Sɛ yɛgyae wo mfomsoɔ bi ho asɛm a, yɛbɛyɛ saa wɔ nwoma so nko ara, na ɛno renkyerɛ sɛ yɛde yɛn ho bɛto hɔ wɔ mfomsoɔ foforɔ a wobɛyɛ akyire yi ho.
21.4. Yɛbɛtumi de yɛn hokwan biara anaa ne nyinaa a ɛwɔ Apam yi ase ama ɔfoforɔ bi.
21.5. Wontumi mfa wo hokwan biara anaa ne nyinaa a ɛwɔ Apam yi ase mma ɔfoforɔ bi, gye sɛ yɛadi kan de nwoma so kwan ama wo.
