Lapha, nitawutfola timigomo netimo letihlobene ngalokukhetsekile nema-Payment Agent etfu. Timigomo netimo tati kufanele tifundvwe ndzawonye ne Timigomo Jikelele Yebalingani Bemabhizinisi (leti “Timigomo Jikelele”). Nawuphi umgomo lochazwe losetjentiswa kuletimigomo utakuba nencazelo leniketwe kuTimigomo Jikelele.
1. Kunikelwa kwemasernisi
1.1. Uma nine nini-Payment Agent lenivumelekile, ningaba nikela emasernisi lokusita kudlulisela imali nobe inkhokhelo kuya nekusuka kuma-akhawunti aDeriv ekhotini yetfu (“Emasernisi Ekukhokha”).
1.2. Akukafanele nikelele Emasernisi Ekukhokha kubo nabo bani labebantfu labahlala eveni lesingemukeli emakhastama nobo lesingakaniketi emasernisi etfu. Sitsintaneni ku businesspartners@deriv.com nanicele imininingwane leyengetiwe.
1.3. Kulandzela Sigaba 1.2, ningakwati kunikela Emasernisi Ekukhokha kumakhastama etfu labafuna kufaka nobo kukhipha imali kuliwebhusayithi laDeriv nabo labafuna kusebentisa tindlela tekukhokha letingekho emkhandlweni lokhonjiswe kuliwebhusayithi letfu. Uma nifuna kunikela Emasernisi Ekukhokha kwenu kumakhastama labahlala ngephandle kwendzawo lapho nisebenta khona, kudzingeka kutsi nifune bantfu bavumele nitfole imvume kusuka kitsi ngekutfumela i-imeyili ku businesspartners@deriv.com nobe nge-live chat.
1.4. Kufanele niciniseke kutsi lonkhe likhastama lifaka imali kitsi ngeMasernisi Ekukhokha kwenu kulandzela lezinyatselo:
1.4.1. Likhastama lifaka imali kunini, kusebentisa indlela yekukhokha lenivumelene ngayo nelikhastama;
1.4.2. Nine nitfola inani lelifakwe futsi nifake inani lelilingene lemali ku-akhawunti yenu ye-payment agent; futsi
1.4.3. Nine nidlulisela inani lelifakwe kusuka ku-akhawunti yenu ye-payment agent kuya ku-akhawunti yeDeriv yelikhastama.
1.5. Kufanele niciniseke kutsi lonkhe likhastama likhipha imali ngeMasernisi Ekukhokha kwenu kulandzela lezinyatselo:
1.5.1. Likhastama licela kukhishwa kwemali ku-akhawunti yalo yeDeriv.
1.5.2. Sine ngekutigcinisisela sidlulisela inani lekukhishwa lelicelwe kusuka ku-akhawunti yeDeriv yelikhastama kuya ku-akhawunti yenu ye-payment agent. Nangabe, ngenyembe lengaba khona, i-akhawunti yelikhastama idzinga kufakazelwa, sicelo sekukhishwa singekelucondze kuhamba kuze kucedzwe inchubo yekufakazela ledzingekile; futsi
1.5.3. Nine nidlulisela inani lekukhishwa lelicelwe kulikhastama kusebentisa indlela yekukhokha leniyivumelene nelikhastama.
1.6. Sinelilungelo lekumisa nobo kucedza Emasernisi Ekukhokha kwenu kanye/nobo i-akhawunti yenu yeDeriv uma kunetimbangi letingakacatululwa, tikhalazo, kanye nekusebentisa emasernisi etfu kabi uma nine ninelicala.
2. Tibopho tenu
2.1. Sinelilungelo lekukhipha isikhundla senu njengePayment Agent uma ningagcwalisa timfuneko tetfu tebungako bekuhweba.
2.2. Kufanele nenta shikilela lekufaneleko emakhastameni enu. Singanicela nanini nawuphi umnyaka kutsi ninikeze noma yini nobo yonkhe imininingwane kanye netincwadi letihlobene nemakhastama enu ngenhloso yayo yonkhe umtsetfo, imitsetfo, nobo imigomo yekulwisana nekugezwa kwemali nobo kuxhaswa kwebugebengu bekusabisa lesibophekile kuyo.
2.3. Nine ninesibopho sekuciniseka kutsi nomaluphi imali lefakwe ku-akhawunti yenu ye-payment agent lehlobene naluphi lokufaka nobo kukhishwa likhastama lelikwenta nidlula kini (njengoba kuchazwe kuSigaba 1) kudluliselwa ku-akhawunti yeDeriv lelungile yelo likhastama.
2.4. Kufanele nifake sexwayiso lesivelekile futsi lesihlala njalo kuluchungechunge lwenu lwekukhangisa (sibonelo, liwebhusayithi, emakhasi emasocial media, incwadi ye-imeyili) letisho lokulandzelako:
"Deriv ayihlangene naluphi lwema-payment agent. Emakhastama asebenta nema-payment agent ngengoti yawo yodvwana. Emakhastama akhutsatwa kuhlola imininingwane lecinisekile yalema-payment agent kanye nekulunga kwaloko konkhe kokwaziwa mayelana nawo (kuDeriv.com nobo kwenye indzawo) ngaphambi kwekusebentisa emasernisi awo."
Uma umkhandlo wetinhlamvu usebenta, ningasebentisa lolugcinyo lolufinyetelwe kwesikhundla:
"Deriv ayikahlanganeli nema-payment agent. Emakhastama anesibopho sodvwana sekufaka sichecho semininingwane yawo kanye naloko konkhe kokuhlobene ngaphambi kwekusebentisana nawo."
Kwehluleka kukhomba lesixwayiso ngalendlela lesivelekile futsi lesihlala njalo kungaholela kucedzwa kwesikhundla senu se-Payment Agent.
2.5. Aningeti kukhipha imali kusuka ku-akhawunti yenu ye-payment agent nobo nge-Deriv P2P ngaphandle kwaloko lesikwentela njengesincumo setfu sodvwana.
2.6. Aningeti kusebentisa i-akhawunti yenu ye-payment agent yekuhweba nganobe kutsini timo.
2.7. Aningeti kudlulisela imali kusuka ku-akhawunti yenu ye-payment agent kuya kulelinye i-Payment Agent ngaphandle kwaloko lesikwentela njengesincumo setfu sodvwana.
3. Premium Payment Agent
3.1. Kunikwa nekuhoxiswa kwesikhundla se-Payment Agent “ye-premium” kusesincumo senkampani sodvwana.
3.2. Sikhundla se-Payment Agent “ye-premium” sinilinga kwenta tinye tisebentiso letengetiwe lesitichazile.
