1. Sentjulo
1.1. Licembu lenkampani leli-Deriv litiniketele ekuvikeleni imininingwane yenu yemuntfu siketile kanye nekuhlonipha budlelwane benu bemfihlo. Lesi Simiso Semfihlo sichaza indlela lesisebentisa yona kutsi sicoce, sisebentise, sigcine, sembule, futsi sivikele imininingwane yemuntfu siketile kuma-entity onkhe e-Deriv kanye nangekuhlobana netimphahla, tisebento, ema-application, nemawebhusayithi etfu. Nasitsi “site”, “sitfu”, nobe “letfu” kulesi Simiso Semfihlo, sisho lelo entity lelitsite laphakatsi kulicembu le-Deriv lelibhekene nekucutwa kwemininingwane yenu yemuntfu siketile, ngalomunye-mkhuba lelo entity le-Deriv lenibudlelwane nalo kubhizinisi nobe lelinikeza nitisebento (njengoba kuchazwe ku-“Umphatsi welidatha kanye nemininingwane yekutindzatana” ngentasi).
1.2. Lesi Simiso Semfihlo sisebenta kubomakliyenti bamanje nebalindzelekile, bavakashi beliwebhusayithi, bomabhange bekubhizinisi, banikezi betisebento (kanye netisebenti tabo), bahlanganyeli betimcimbi, bavakashi kumahhovisi etfu, nanobe ngubani losebenta netimphahla tetfu, tisebento, ema-app yefoni, tinkhundla, nobe timigcavwo yaka-digital, kungakhatsaliseki live labo lekuhlala. Lesi Simiso Semfihlo asisebenti kubafake sincumo semisebenti nobe tisebenti telicembu le-Deriv.
1.3. Sicuta imininingwane yenu yemuntfu siketile njengemphatsi, ngekuvumelana nemitsetfo lesebentiswako, lekungaba kufaka ne-European Union General Data Protection Regulation (GDPR), ne-United Kingdom General Data Protection Regulation (UK GDPR), kanye nemitsetfo yenye yemfihlo lesebentiswako (“Mitsetfo Yemfihlo”).
2. Tigaba temininingwane yemuntfu siketile
2.1. Kuye ngebudlelwane benu natsi, singacoca futsi sicute inani lelilinyenye nobe lelidlulele kuletinhlobo telandzelako temininingwane yemuntfu siketile, njengetinye:
2.1.1. Imininingwane yebunfumo: Ligama lekucala, sibongo, bulili, buzalwane, lusuku lekutalwa, kanye/nobe emadokhumenti ekutichaza laniketwa nguhulumende (kufaka ema-passport, ilayisense yekushayela, ti-ID tesive, kanye/nobe imvume yekuhlala).
2.1.2. Imininingwane yekutitfindzana: Likheli lemposi, likheli lemeyili, kanye/nobe inombolo yelucingo.
2.1.3. Imininingwane yemisebenti: Sitfulo semsebenti, ligama lomcashi, umsebenti, tindzawo tembophatu, kanye/nobe inkhokhelo.
2.1.4. Imininingwane yekuhlala, kufaka ticelo tekukhweletisa/tekutenta, tincwadzi tesabelo, kanye nemabhili yetisebento tasekhaya.
2.1.5. Imininingwane yekutitfindzana: Kucuketwe kwekutitfindzana (ema-imeyili, live chat, kutitfindzana nge-AI-assisted chat, kugadwa nekugcinwa kwemakholi, imphendvulo, kanye/nobe timphendvulo tekuphenya imakethe).
2.1.6. Imininingwane yetisebento: Imininingwane yeakhawunti nobe yesicelo, umlandvu wekuhweba nobe wekwentiwa, tinkontraka, lokutsandzekayo, kanye/nobe imiyalo yekusetjentiswa.
2.1.7. Imininingwane yenikezi: Imininingwane leshintjaniswa njengenikezi wetisebento nobe umhlanganyeli (imininingwane yekontraka kanye/nobe imabhalo yemhlangano).
2.1.8. Imininingwane yevakashi: Imininingwane yekuvakashela hhovisi (kugcinwa kwekungena, lusuku/sikhatsi kanye nenhloso yekuvakashela, kanye/nobe timfuno letikhetsekile letikhulunywe).
2.1.9. Imininingwane yemvume: Kuvuma/kuhoxiswa kwemvume, ema-cookies, kanye/nobe imvume yekukhangisa netintfo letitsandzekile.
2.1.10. Imininingwane yekukhokha: Likheli lekukhokha, imininingwane yekukhokha, akhawunti yebhange, indlela yekukhokha, kanye/nobe umlandvu wekukhokha.
2.1.11. Imininingwane yekusetjentiswa: Kwentiwa lokwenta kuakhawunti yenu, indlela lenisebentisa ngayo tinkhundla netimphahla tetfu tahlukahlukene, nobe indlela leninentisana ngayo nemawebhusayithi etfu, ema-application, kukhangisa, nekutitfindzana.
2.1.12. Imininingwane yaka-digital: Sibonelo, likheli le-IP, imininingwane yendzawo (kufaka ne-GPS nendzawo ye-geolocation), imininingwane yedivaysi nebraza, kanye/nobe imininingwane yekuphepha (njengendlela lenibelegena ngayo nobe nitifakaza ngayo kutfola akhawunti yenu).
2.1.13. Imininingwane yekucinisekisa: Bufakazi belikheli, umtfombo wenotho, kanye/nobe umtfombo wemali.
2.1.14. Imininingwane yebiometric: Imininingwane lecutwa ngenhloso yekubonisa ngiwena kucondza, njengekwatiwa kwebuso nobe kwevi. Tatsi tinye tiithonyana, tifanekiso, umsindvo, nobe kugcinwa kwevidiyo kungahlangana njengemininingwane yebiometric uma icutwa ngenhloso yekukhonjiswa.
2.1.15. Imininingwane yekuhlanganyela kumcimbi: Imininingwane yekubhalisela umcimbi, kuba khona, kanye/nobe kuhlanganyela.
2.1.16. Kwenye: Nome ngiyiphi imininingwane leyengetiwe leninikeza, nobe lesiyifunwa ngumtsetfo kutsi sicoce, nobe lehlobene nemisebenti yetfu yebungani.
3. Imininingwane yemuntfu siketile lebalulekile
3.1. Ngaphandle kwenca sicele ngalokucondzile nobe kufunwa ngumtsetfo, sicela kutsi anganikeli nobe animbuli imininingwane yemuntfu siketile lebalulekile kutsi, kufaka nangemawebhusayithi etfu, ema-application, nobe emikhuba lenye. Kuye ngelive lenihlala kulo, “imininingwane yemuntfu siketile lebalulekile” ingafaka, kodvwa ingekagcini kuko, imininingwane lehlobene nemdabu nobe luhlanga lwenu, inkholo yenkolo nobe yefilosofi, timbono tepolitiki, bulungu lwenyunyana yebasebenti, lempilo, imininingwane yegenetiki nobe yebiometric, kutsandza ngekutalwa, umlandvu wetintonye-kungawesemtsetfo, nobe tinchubo tekusemtsetfo nobe tekuphatsa kanye netijeziso.
3.2. Uma sidzinga kucoca nobe kucuta imininingwane yemuntfu siketile lebalulekile, siyawentela lokunjalo kuphela ngekuvumelana nemitsetfo Yemfihlo lesebentiswako futsi kuphela lapho sinalesisekelo semtsetfo lesemtsetfo, njengemvume yenu lecondzile, kutobelana nembophatu wemtsetfo, nobe njengobe kudzingekile ekumisweni, ekusetjentisweni, nobe ekuvikeleni ticelo tasemtsetfo.
4. Imitfombo yemininingwane yemuntfu siketile
4.1. Singacoca imininingwane yenu yemuntfu siketile kuletimo letilandzelako kusuka:
4.1.1. Kini ngalokucondzile: Nasinentisana natsi, nibhalise, nibhalisane nemacembu etfu, nihlanganyela kumicimbi, nobe nivakashela emahhovisi etfu;
4.1.2. Emawebhusayithi/ema-application etfu: Nasisebentisa timphahla netisebento tetfu, ninentisana nemawebhusayithi etfu, ema-application nobe nikhuluma natsi, sibonelo, ngemafomu, ema-cookies, nobe kugcinwa kwekusetjentiswa;
4.1.3. Timatulo letisebenta nge-AI: Nasinentisana netimatulo letisekelwa yi-AI letiniketwa nga-Deriv, njenga-Amy, lisekeli letfu lekukhuluma nge-AI, nobe emakholi ye-AI-assisted ye-voice/lucingo. Loku kufaka kucuketwe kwekunentisana kwenu (kufaka nekugcinwa kwevi), nome yini imininingwane yemuntfu siketile leniyinikeza, kanye nemininingwane yetheknoloji lehambisana naloko (njenga-session identifiers nema-timestamp);
4.1.4. Labangasini batsatfu: Kufaka bomabhange bekubhizinisi, banikezi betisebento, imitimba yomphakatsi, nobe ti-database tekucinisekisa;
4.1.5. Imitfombo yomphakatsi: Njengema-register ekulawula nobe ti-database letitfolakala emphakatsini;
4.1.6. Kwakhiwe nga-Deriv ngekutijwayeta: Ekuniketweni kwetisebento tetfu (sibonelo, imabhalo yemihlangano, kugcinwa kwemakholi, kugcinwa kwemalogi yemakholi) nobe ngekwakha imibono nobe imininingwane yenye ngani nasihlaziya imininingwane lesesikhona nayo; kanye/nobe
4.1.7. Tisicelo tekuchubeka tekufuna imininingwane: Njengengcenye yekuhambisana nemitsetfo yetfu lekuchubeka, kuhlolwa ngalokucophelela, kanye nekucinisekisa kuphepha nebuciniso betinsita tetfu, singase sidzinge kutsi niniketa imininingwane yebantfu leyengetiwe nobe emadokhumenti lesekela nomase kungakuphi ngesikhatsi senibudlelwane benu natsi.
5. Sisekelo sayemtsetfo kanye netinjongo
5.1. Sisebentisa imininingwane yenu yebantfu lapho sinemvume yenu nobe sinesizatfu seMtsetfo sekuyisebentisa. Letisizatfu kungahlanganisa:
5.1.1. Kucutsa imininingwane yenu yebantfu kuhambisana nembopho yemtsetfo, kufaka kudzinga kwelayisensi, kudzinga kwekulwisana nebucili, kanye nemitsetfo yekulwisana nekuhlanjululwa kwemali;
5.1.2. Kucutsa imininingwane yenu yebantfu kungena nobe kwenta sivumelwano lesinaso nani;
5.1.3. Kuphishekela tilwimi tetfu tebujeri temawabhizinisi; na/nobe
5.1.4. Kusungula, kusebentisa, nobe kuvikela imalungelo yetfu yemtsetfo.
5.2. Singase sisebentise imininingwane yenu kulenjongo talandzelako:
5.2.1. Kuphatsa bakhasimende kanye nekuphatsa ema-akhawunti;
5.2.2. Kuniketa tinsita, kwenta kuhweba, kanye nekuphatsa tenga-tengisano;
5.2.3. Kuseketela kwensita yebakhasimende kute kusitakalise kukhulumisana kanye nekuphatsa tikhalatelo nobe kungevisani;
5.2.4. Kuphatsa batisebenti baletibambiswa;
5.2.5. Kuhlolwa ngalokucophelela kwebakhasimende, tinchubo teKwati Bakhasimende Benu (KYC), timitimba tekulwisana nebucili, imisebenti yekulwisana nekuhlanjululwa kwemali (AML), kanye nekuhlolwa kwetijeziso;
5.2.6. Kuphepha kanye nekulawula kungena, kuphepha kwesayithi, kanye nekubhekana nebucili lobenteke nobe lobocishana, imisebenti lengekho emtsetfweni, nobe kona kokubi;
5.2.7. Tinjongo tekumaketha nekuhlaziya, letingase tihlanganise kwenta tibuto, kukala kwenelisekwa kwebakhasimende, kanye nekucoca imibono;
5.2.8. Kutfutfukisa timphahla netinsita tetfu, kwenta imisebenti yelucwaningo nekutfutfukiswa, kwenta lucwaningo lwemonakalo wemsebentisi, kanye nekucoca kwazi kwemabhizinisi;
5.2.9. Imicimbi, ema-webinar, imihlangano yekucecesha, kanye netitfombe tekufundza;
5.2.10. Timali, tisindvo tetimali, kubala, kanye nekucutsa kukhokha;
5.2.11. Kuphatsa labanikela kanye nebangenani labangasiti;
5.2.12. Kuphatsa ingoti, kuvikela nekubona bugebengu, kuhlola ngekhatsi, kubusa kwenkampani, kanye nemisebenti yekulungisa;
5.2.13. Kusebentisa liwebhusayithi, ema-application, kanye netinkhundla tetfu, kanjalo nangeluhlelo lwe-IT kanye nekuphepha, nokuhlolwa nobe kutfutfukiswa kwemasistimu;
5.2.14. Kuhambisana nemtsetfo, kuphatsa kuyekelana nemtsetfo nobe kuvikela ticelo temtsetfo, kugcina imirekhodo, kanye nekuvikela tilwimi tetfu tebujeri nobe emalungelo emtsetfo, kufaka kutsatsa nekuphendvula sinyatselo semtsetfo nobe kwenta ticelo tenshoranisi;
5.2.15. Kuhlangana, kutenga, kutengisa, kudlulisela imphahla, kulungiswa kabusha, nobe kubhubha kwakuyonkhe nobe ingcenye yebhizinisi letfu, kufaka nekuhlolwa ngalokucophelela lokufanele;
5.2.16. Kucutsa ticelo tenu nobe kunisita kusebentisa emalungelo enu;
5.2.17. Kukhicita nekusabalalisa kulawula, kuvidiyo, nobe lenye incenye yekuxhumana;
5.2.18. Nanobe nguyiphi lenye injongo ledzingekile nobe legunyatiwe ngumtsetfo, imitsetfo yesikhashana, inkhutjo yekusebenta, nobe umyalo wenkantolo; na/nobe
5.2.19. Kufundza kwemishini kanye nenchubo lengetwa, kufaka kusebentisa imininingwane yebantfu kucecesha, kutfutfukisa, nekuntlula ema-algorithm, emamodeli, nobe tisetjentiswa tebuhlakani betekwenta (artificial intelligence), ngenjongo yekwentula tinsita tetfu, kuvikela bucili, kuphatsa ingoti, kanye nemisebenti yebhizinisi. Lapho sisebentisa labanikela be-AI bangasiti kute bakhutsate tisebentiswa netinsita tetfu, imininingwane yenu yebantfu ingase icutswe ngulabo labanikela ngenjongo yekucecesha nobe kutfutfukisa emamodeli abo avelele.
5.3. Niyavuma kutsi sisebentisa tisebentiswa letisekelwe ku-AI, kufaka (kodvwa kungagcini ku) Amy, umsiti wekukhuluma we-AI lotfolakala kuliwebhusayithi letfu nasema-application, kanye netingcingo tekukhuluma letisekelwe ku-AI. Nanitasebentisa Amy nobe tinye tisebentiswa tekukhuluma nobe tevi letisekelwe ku-AI, incenye yekuxhumana kwenu (kufaka tirekhodo tonkhe tevi) kanye nenomuningi imininingwane yenu yebantfu lenitayiniketa ingase icutswe nguhle, kanye nalapho kufanele, ngabanikela betekhwologi be-AI bangasiti labasebenta njengebacutsi ngesikhundla setfu.
5.4. Nitawutjelwa nikucaca nasisebentisa imvume yenu, futsi ningahlehlisa imvume yenu nanobe nini.
6. Kwembulwa kwemininingwane yebantfu
6.1. Singase sabelane ngemininingwane yenu yebantfu kulokulandzelako temikhakha yebemukeli, lapho kudzingekile nekufanele kute kufinyelelwe tinjongo letichazwe kuLenchubomgomo Yemfihlo, futsi kususelwa ekusekelweni lokufananako kwemtsetfo:
6.1.1. Tinye tinkampani ekhatsi kweliciko leliDeriv;
6.1.2. Bameleli, bancamisi, labanikela, nobe bangani betinsita, kufaka labanikela be-IT, i-cloud, bekhwologi be-AI, kuhhostiwa kwewebhu, kuhlaziya, kugcwalisa, labanikela bekuxhumana, kuseketela bakhasimende, tinkhundla tekuxhumana, kanye nebangani betinsita telojistiki;
6.1.3. Bacutsi bekukhokha, mabhange, kanye netitiko letimali kute bakucutse tenga-tengisano;
6.1.4. Labalawuli, inkantolo, bagadzi bemtsetfo, letaksi, nobe tinye tikhundla tomphakatsi njengekudzingeka ngumtsetfo nobe kuvikela emalungelo etfu;
6.1.5. Baluleki bebungoti, kufaka labashoranisa, bomeli, bahloli betimali, kanye netikhalukulo, ngenjongo yekuchubeka kwebhizinisi, kuphatsa ingoti, nobe ngesikhatsi setindzaba temtsetfo nobe ticelo;
6.1.6. Bangani bebhizinisi;
6.1.7. Bangani bemicimbi nobe bemaketha, emanethiwekhi ekukhangisa, labanikela bekuhlaziya, kanye netinkhundla temphakatsi, njengekufaneleka kumaketha, kukhangisa, kutfutfukisa imphahla, nobe kuba ngulikhasi emicimbini;
6.1.8. Ngemvume yenu lecacile, kubanye bangani labangasiti labanitjela kutsi sabelane ngemininingwane yenu nabo; na/nobe
6.1.9. Labanye bangani iDeriv legunyatiwe nobe ledzingekile ngumtsetfo, imitsetfo yesikhashana, inkhutjo yekusebenta, nobe umyalo wenkantolo kutsi ichubise imininingwane kubo.
6.2. Sidzinga kutsi bonkhe bangani labangasiti labacutsa imininingwane yenu yebantfu ngesikhundla setfu baniketa kuphepha lokufanele, bahambisane nemtsetfo losebentako, futsi baniketa kuvikelwa lokulinganiswa nalokuchazwe lapha.
7. Kudluliselwa kwemininingwane yemave lahlukene
7.1. Liciko leliDeriv libhizinisi lelimhlaba wonkhe, linemahhovisi, bangani, kanye nebanikela betinsita labakhona emhlabeni wonkhe, kufaka kuSifundza Semnotho sase-Europe (EEA), eUnited Kingdom, eAsia, eAfrika, eLatin America, kanye naletindzawo tilandzelwako. Ngenca yaloko, imininingwane yenu yebantfu ingase icutswe nobe idluliselwe kumave langaphandle kwelive lenihlala kulo—kufaka emave langaphandle kwe-EEA nobe UK—langakakwazi kuniketa inga lelifanako lekuvikela imininingwane njengaseligunyeni laseni.
7.2. Lapho imininingwane yemuntfu lesihambisana ne-GDPR, UK GDPR, nobe Imitsetfo Lemayelana Nebumfihlo lesebenta, idlulisiwe kuleli lelingakatfolakali kutsi linikeza singa lesifanele sekuvikela imininingwane, sitawusebentisa tivikelo letifanele ngokuhambisana netidzingo temtsetfo lokufanele. Letivikelo kungaba ngukubandzakanya Standard Contractual Clauses letivunywe Yikhomishini Yelizwe Lase-Europe nobe hulumende wase-UK, tincumo tekufanela, kuhlolwa kwemtselela wekudlulisa kwengeti, kanye netinyatselo letengeziwe tebutekhnikhi kanye netenhlangano, njengobe kudzingekile, kucinisekisa kutsi imininingwane yenu yemuntfu ihlala ivikelekile.
8. Kugcinwa kwemininingwane
8.1. Sigcina imininingwane yenu yemuntfu kuphela ngesikhatsi lesidzingekile kugcwalisa tinjongo talo lokwacoshelwa, kufaka nekuhambisana netidzingo temtsetfo, telibhalisa, tetekubala, nobe tekubika, kanye nangokuhambisana nemigomo yetfu yangekhatsi yekugcina imininingwane. Ngemuva kwesikhatsi lesifanele sekugcina simile, sitawucosha nobe senta inganakuhlonjwa imininingwane yenu ngendlela lephephile, ngaphandle uma sikhatsi lesidze sekugcina sidzingekile nobe sivunywa ngumtsetfo, njengokusungula, kusebentisa, nobe kuvikela ticalekiso temtsetfo, nobe tinjongo tekugcinwa, tesayensi, nobe temlandvo.
9. Emalungelo enu
9.1. Kuye ngelifu lenihlala kulo kanye neMitsetfo Yebumfihlo lesebenta kuyimininingwane yenu yemuntfu, ningaba nemalungelo lalandzelako:
9.1.1. Imininingwane kanye nekufinyelela: Ningacela kufinyelela imininingwane yenu yemuntfu, kutfola imininingwane leyengetiwe mayelana nendlela lesiyicubungula ngayo, kanye nekutfola imininingwane yenhlangano taleliphepha laletimfihlo kanye nalatiphuma imphilo taba naticala temininingwane yenu lehlanganyelwe. Ningabuye nicele likhophi lemininingwane yenu yemuntfu.
9.1.2. Kulungisa: Ningacela kulungisa nobe kubuyeketa imininingwane lengachachi nobe lengakapheleli.
9.1.3. Kususwa: Ningaba nelilungelo lekucela kususwa kwemininingwane yenu yemuntfu, kuhambisana netidzingo temtsetfo letifanele.
9.1.4. Kunciphiswa kwekucubungula: Ningaba nelilungelo lekucela kutsi sinciphise kucubungula kwemininingwane yenu yemuntfu ngaphansi kwetimo letitsite.
9.1.5. Kuphikisa kucubungula: Ningaba nelilungelo lekuphikisa tinhlobo letitsite tekucubungula, kufaka nekukhangisa ngalokuchubekile kanye nekwakhiwa kwephrofayili.
9.1.6. Kutfutseliswa kwemininingwane: Ningaba nelilungelo lekucela likhophi lemininingwane yenu yemuntfu leliyakufinyeleleka ngendlela lehlelekile, lesetjentiswa ngavamile, kanye nelifundzeka yimishini, kuhambisana netilinganiso temtsetfo futsi kucinisekiswa kutsi loku akuvivinyelwe emalungelo yabanye bantfu nobe kuphuncule imininingwane leyimfihlo.
9.1.7. Kutsatfwa tincumo ngemishini: Ningaba nelilungelo lekungabandzakanywa tincumo letisekelwe kuphela kucubungula kwemishini (kufaka nekwakhiwa kwephrofayili), lapho letincumo tiveta imiphumela yemtsetfo nobe leminye lefanana nayo lebalulekile.
9.1.8. Kuhoxisa imvume: Lapho sicubungula imininingwane yenu kusekelwe kuvumela, ninelilungelo lekuhoxisa imvume yenu nanitiphi sikhatsi. Kuhoxisa akusoyi kutsintsa bugcoti bekucubungula lokwenteke ngaphambi kwekuhoxisa.
9.1.9. Sikhalo kuphathamandla lelikhanyisako: Ningaba nelilungelo lekufaka sikhalo kuphathamandla lelikhanyisako lelimayelana nekuvikelwa kwemininingwane kulelive lenihlala kulo, lapho imininingwane yenu icubungulwa khona, lapho kumiswe khona umphatsi wenu wemininingwane, nobe lapho kwenteke khona kona kokungenisiswa kwemininingwane.
9.2. Sicela nicaphele kutsi singacela imininingwane leyengetiwe kini kucinisekisa umuntfu wenu ngaphambi kwekucubungula sicelo senu. Kwetintfo tetikhatsi, uma sicelo singekho ngisho nabumbe sisekelo, siphindziwe, nobe siyinhlosakutselwa, singabita linani lelifanele nobe sale kwenta ngaleso sicelo, njengobe kuvunyelwe ngumtsetfo lofanele.
9.3. Ningakwenta sicelo kubuyeketa imininingwane yenu yemuntfu kutimo takakhono lakho. Kungumtfwalo wenu kucinisekisa kutsi imininingwane yenu yemuntfu ihlala ichacha futsi ibuyeketwe, njengobe sisebenta ngaleyo mininingwane kunikeza tisebentiso tetfu. Sicela nicaphele kutsi uma ninikeza imininingwane lengachachi nobe ningabuyeketi imininingwane yenu nanitiphi, kungatsintsa ikhwalithi nobe kutfolakala kwemikhicito kanye netisebentiso tetfu kini.
9.4. Uma nifisa kusebentisa nalinye lalamalungelo nobe ninemibuto mayelana nemalungelo enu ngaphansi kwalencwadzi Yenchubomgomo Yebumfihlo, sicela nitsindze Sisebenti Setfu Sekuvikela Imininingwane ku dpo@deriv.com.
9.5. Lencwadzi Yenchubomgomo Yebumfihlo ayisungula, ayandzisi, nobe ayiguculi nawuphi umalungelo nobe mtfwalo ngaphandle kwaloko lokuvunywe ngumtsetfo lofanele (njengeMitsetfo Yebumfihlo lefanele).
10. Kukhangisa
10.1. Ninelilungelo lekusakhetsi ekutfoleni timphahla tekukhangisa kuvela kitsi. Loku kungenteka ngekuhoxisa imvume yenu nanitiphi sikhatsi kulesikhatsi lenigcine akhawunti kitsi.
10.2. Ningasakhetsi ekutfoleni tikhulumiswano tekukhangisa kutimo takakhono lakho nobe nitikhiphe eku-subscribe kuma-imeyili ekukhangisa ngekutsindza lilinki lelitsi “Unsubscribe” lelifakwe kuto tonkhe tikhulumiswano tetfu tekukhangisa.
10.2.1. Uma nikhetsa kusakhetsi nobe kutikhipha eku-subscribe etikhulumiswaneni tetfu tekukhangisa, sicela nicaphele kutsi ningasesakutfola ma-imeyili emashonisa nobe lamayelana netisebentiso. Sitawuzama kahlekahle kunciphisa kuphindzaphindzeka kwaletimilayezo kanye nekucinisekisa kutsi tidzingekile kusebenta ngesikhatsi kwemikhicito kanye netisebentiso tetfu.
10.2.2. Sicela nicaphele kutsi ngenca yesikhatsi sekucubungula, ningasekutfola tikhulumiswano letimbalwa tekukhangisa sikhatsi lesincane, ngisho nasele nicele kusakhetsi nobe kutikhipha eku-subscribe. Ngetulu kwaloko, uma sikhulumiswano sekukhangisa sesisendleleni nobe sitfunyelwa, ningasakutfola. Uma nisakutfola tikhulumiswano tekukhangisa kuvela kitsi ngemuva kwesikhatsi lesifanele kudzlule, sitsintseni nge-live chat.
11. Kuvikeleka kwemininingwane yenu yemuntfu
11.1. Sitsatsa kuvikeleka kwemininingwane yenu yemuntfu kanye nemashonisa yetimali njengetintfo letibalulekile futsi sisebentisa indlela yekusekelwa kungoti kuma safeguards, kufaka kodlwa:
11.1.1. Iphasiwedi yenu inikwe akhawunti yenu ngendlela lekhetsekile futsi igcinwe ngendlela lephephile kusebentisa i-cryptographic hashing lenamandla. Thina, nobasebenti betfu, ngabe asikwati kufinyelela iphasiwedi yenu. Sicela nitsintse natsi uma ninetinkinga nganayiphi indlela ngeliphasiwedi yenu.
11.1.2. Yonkhe imininingwane yemakhadi yesikwele icubungulwa ngendlela lephephile futsi ngalokuchutekile kanye nabalingani betfu bekukhokha, kusebentisa i-SSL/TLS encryption yesimanje kanye nekuhambisana ne-Payment Card Industry Data Security Standard (PCI DSS) nobe amazinga lalingana nawo.
11.1.3. Kufinyelela kudatha yenu yebumunwe kuvinjelwe kubasebenti labagunyatiwe labadzinga ngalokumatima kute bagcwalise imitwalomatimba yabo. Kufinyelela konkhe kulawulwa ngokuhambisana netilawulo tekufinyelela letisekelwe ematfubeni, futsi kuyahlolwa nekuchekiwa njalo ngaso sonkhe sikhatsi.
11.1.4. Sisebentisa timiso temasisimu kanye nalenhlangano letihambisana nemgomo yemboni, kufaka ekhatsi kugujwa kwedatha ngalokufihliwe ngesikhatsi setfunyelwa nangisesahleli, kuvikela kwelinethiwekhi (kufaka ema-firewall kanye nekutfolwa kwekungena ngaphandle kwemvume), kuhlolwa kwekuphepha njalo, kanye nekuhlelwa kwekuchubeka kwebhizinisi, kute sivikele imininingwane yenu.
11.1.5. Tisimu tetfu tigadza imisebenti lesolisako kanye nenkhohlakalo lengenteka. Siphetsa bunini lapho kufanele, futsi, emkhatsini wetindzaba tenkhohlakalo lesoliswako, singahlanganyela nemagunya elitje nalabo lababambene nendzaba.
11.1.6. Nine ninemtwalomatimba wekugcina imininingwane yenu yekungena, i-akhawunti ye-email lehlobene nayo, kanye netidzimbane tenu tiphephile. Sincoma kakhulu kutsi nikhetse ema-password lacinile futsi lehlukile, niwabuyekete njalo, ningawambuleli nebanye, futsi ningasebentisi tidzimbane nemanethiwekhi lasentjalo nofao lesabelwana ngawo kute nifinyelele ku-akhawunti yenu.
11.2. Nome sisebenta ngalokumatima kute sivikele idatha yenu, sicela nicaphele kutsi akukho sigcawu se-online lesingaciniseka kutsi siphephile ngalokuphelele. Nangabe kwenteka kwaba nekwephuka kwedatha, sitawulandzela timfuneko tesatiso letisebentako ngokuhambisana nemitsetfo lefanele Yebumunwe (Privacy Laws).
12. Kutentela tincumo nge-automation kanye nekwakha umphilo (profiling)
12.1. Sigcine lilungelo lekusebentisa idatha lesiyicoceko nesiyihlolile kute sakhe umphilo wenu mayelana netimphahla tetfu. Senta loku ngesandla ngelusito lwekucutwa nge-automation. Ngaleyo ndlela, sitawukwati kuninika timphahla netinsita letifanele khakhulu.
12.2. Singasebentisa futsi tisimu te-automation kute tisite kutenta tincumo tekuhlola ingoti, njengalapho sentela tihlolo tenkhohlakalo nekuhlanjululwa kwemali. Nome singasebentisa tekhinoloji kute isite kuhlonta emazinga engoti, tonkhe tincumo letingasiphatsa kabi nitawuhlale kufaka ekhatsi kungenelela kwesandla, kute kucinisekiswe kutsi kwentiwa tincumo akukho ngalokusekelwe kuphela ku-automation.
13. Ema-cookies kanye nekuhlatiya kweliwebhusayithi
13.1. Ema-cookies tifayela letincane tembhalo letifakwa kusidzimbane senu kute tigcine idatha yengabuyiswa ngumsakazi wewebhu. Asetjentiswa kabanto kute enta emawebhusayithi asebente, athutfukise indlela umsebentisi ahlangabatana nayo, futsi alethe sitfombo nekukhangisa lokufanele.
13.2. Sisebentisa ema-cookies netekhinoloji letifanana (njengema-web beacon nema-pixel) kute:
13.2.1. Sivumele liwebhusayithi kusebenta kahle netindzawo letiphephile;
13.2.2. Sikhumbule tintfo tenu letitsandzako kanye netilungiselelo tenu;
13.2.3. Sicondze indlela nisebentisa ngayo tinsita tetfu futsi sititfutfukise;
13.2.4. Siletse sitfombo nekukhangisa lokwakhelwe nine; futsi
13.2.5. Sisite kuvikela i-akhawunti yenu ngekubhala tigemtfu takafinyelela nemizamo yekungena.
13.3. Singasebentisa tinhlobo tema-cookies lelandzelako:
13.3.1. Ema-cookies ladzingeka ngalokumatima: Abalulekile kute nicwashe liwebhusayithi futsi nisebentise tici talo, njengekungena;
13.3.2. Ema-cookies yekusebenta: Akhumbula tintfo tenu letitsandzako nekukhetsa kwenu kute athutfukise indlela nihlangabatana nayo;
13.3.3. Ema-cookies yekusebenta kahle/Kuhlatiya: Asisita kucondza indlela betivakashi behlangana ngayo neliwebhusayithi letfu ngekucoca nekubika imininingwane ngalokungachaziwe; nofao
13.3.4. Ema-cookies yekuhlosa/Kukhangisa: Asetjentiswa tfwetfu kanye nebalingani betfu beluhlangotsi lwesitsatfu kute silethe kukhangisa lokufanele futsi silinganise ngandlela isebenta ngayo.
13.4. Ema-cookies ladzingeka ngalokumatima atawubekwa ngokutentekela. Ema-cookies lamanye (njengalawa yekusebenta, kuhlatiya, nekukhangisa) angabekwa kuphela nangabe ninike imvume yenu ngokuhambisana nemtsetfo losebentako.
13.5. Ninekukhetsa kwemanengi mayelana nekulawulwa kwema-cookies kukhompiyutha yenu. Linyenti lelivikilo lemawebhu livumela kutsi nilawule nofao nivimbe ema-cookies ngekusebentisa tilungiselelo tenu telivikilo. Sicela nicaphele kutsi kuvimba ema-cookies lamanye kungahlasela indlela timphahla netinsita tetfu tisebenta ngayo.
13.6. Ema-cookies agcinwa kuphela ngesikhatsi lesidzingekile kute agcwalise injongo yawo. Sikhatsi sekugcinwa sincike kuhlobo lwecookie. Ema-cookies yesigceme asuswa nanitsi nivala livikilo lenu lemawebhu, kepha ema-cookies lahlala sikhatsi eside angahlala ngalokwengetiwe ngaphandle kwekutsi niwasuse kucala.
13.7. Sisebentisa tinsita teluhlangotsi lwesitsatfu, njengeGoogle Analytics, Meta Pixel, LinkedIn Insight Tag, kanye ne-Snap Pixel, letingabeka ema-cookies awo kusidzimbane senu. Ningasitfumela i-email ku dpo@deriv.com kute nitfole imininingwane mayelana nalama-cookies nendlela yekulawula tintfo tenu letitsandzako.
14. Tihlanganiso kumawebhusayithi lamanye
14.1. Liwebhusayithi letfu linetihlanganiso kumawebhusayithi lamanye futsi lingaba nekukhangisa kwebhanela nofao i-icon lelihlobene nemawebhusayithi eluhlangotsi lwesitsatfu. Lamawebhusayithi nekukhangisa kwawo kungafaka ema-cookies kulivikilo lenu lemawebhu, loku kungasho ngulawulo lwetfu. Asinawo umtwalomatimba ngenchubo yebumunwe nofao sitfombo semawebhusayithi lanjalo. Sikhutsata kutsi nifundze imigomo yebumunwe yalamawebhusayithi ngobe tinchubo tawo tingehluka kuteto tetfu.
15. Umlawuli wedatha kanye nemininingwane yekutsintsana
15.1. Ngetinjongo temitsetfo yekuvikela idatha lesebentako, umlawuli wedatha lonemtwalomatimba wedatha yenu yebumunwe uncike kulelive lenihlala kulo kanye netinsita teDeriv letisebentisako. Kute nitfole imininingwane ngemabhizinisi eDeriv lanika tinsita, kufaka emakhelekhele yawo lebhalisiwe kanye nemininingwane yetilawulo, sicela nivakashele: https://deriv.com/regulatory.
15.2. Nangabe nikhona Endzaweni Yemnotfo Yase-Europe (EEA), umlawuli wedatha yenu utawuba Deriv Investments (Europe) Limited, lebhaliswe eMalta (Inombolo Yenkampani C 70156), nelikhelekhele layo lebhalisiwe ku-Level 3, W Business Centre, Triq Dun Karm, Birkirkara BKR9033, Malta. Deriv Investments (Europe) Limited ilawulwa yiMalta Financial Services Authority ngaphansi kwe-Investment Services Act.
15.3. Nangabe nifisa imininingwane leyengetiwe mayelana nemlawuli wedatha yenu, nineminingwano nofao macoment ngale Mgomo Webumunwe (Privacy Policy) nofao tinchubo tetfu tekuvikela idatha, nofao nifisa kwenta sikhalazo mayelana nekuhambisana kwetfu nemitsetfo lefanele Yebumunwe (Privacy Laws), sicela nitsintsane neLiphatsiwa Letfu Lekuvikela Idatha (Data Protection Officer) ku dpo@deriv.com.
16. Kubuyeketwa
16.1. Singabuyeketa le Mgomo Webumunwe (Privacy Policy) ngasonkhe sikhatsi kute ikhombise tishintjo kuma tinchubo tetfu, timfuneko tetimtsetfo, nofao tekhinoloji.
Leli webhusayithi lingasebentisa kuhumusha kwemakhasi ngekutenta kutsi kube lula kinine. Nakuba kunjalo, inguqulo yesi-Ngisi iyinguqulo yesine lekhona futsi iyawusebenta nakuvela kungevisiseni nakuphi. Deriv (FX) Ltd inelayisense futsi ilawulwa yiLabuan Financial Services Authority. Deriv (BVI) Ltd inelayisense futsi ilawulwa yiBritish Virgin Islands Financial Services Commission. Deriv Investments (Cayman) Limited, lelihhovisi lalo lelibhalisiwe likhona kuCampbells Corporate Services Limited, Floor 4, Willow House, Cricket Square, Grand Cayman, Cayman Islands, ilawulwa yiCayman Islands Monetary Authority. Deriv (Mauritius) Ltd ilawulwa yiFinancial Services Commission, Mauritius. Deriv (V) Ltd inelayisense futsi ilawulwa yiVanuatu Financial Services Commission. Deriv.com Limited, lincayinca lelibhalisiwe eGuernsey, ngiyincayinca lenhloko yetinye tincayinca. Deriv Capital International Ltd inelihhovisi lelibhalisiwe ku-Unit 25, 2nd Floor, Nia Mall, Saleufi Street, Apia, Samoa. Deriv (SVG) LLC inelihhovisi lelibhalisiwe ku-First Floor, SVG Teachers Credit Union Uptown Building, Corner of James and Middle Street, Kingstown P.O., St Vincent and the Grenadines. Niciniseke kutsi nifundza Timo Netimiso Tetfu kanye nemibiko yetingoti letiphatselene nekuhweba (Risk Disclosure) kuze nicondze kahle tingoti letikhona ngaphambi kwekusebentisa tinsitelo tetfu. Siyanicela futsi kutsi nicaphele kutsi imininingwane lekuleliwebhusayithi akusiwo seluleko sekutjala imali.
Timphahla letiniketwa kuliwebhusayithi letfu tingiyo timphahla te-derivative letimatima kucondza, letihambisana nengoti lenkhulu yekulahlekelwa imali. Ema-CFD tiyinsitelo letimatima, letinengoti lephakeme yekulahlekelwa imali msinya ngenca ye-leverage. Kufanele nicabangele kutsi niyakucondza yini kutsi letimphahla tisebenta njani nekutsi ningakumelana yini nengoti lephakeme yekulahlekelwa imali yenu.
