Lelidokhumente licacisa imibandzela netimo letisebenta kuimali yenu nekudluliselwa kwemali, ticelo tenu tekubuyiselwa kwemali (chargeback) nekutfolwa kwemali, ema-bonus lesingaba niwaniketa, kanye netinsita teDeriv P2P. Yincenye yesivumelwano emkhatsini wenu neDeriv futsi kufanele ifundzwe ihambisana neImibandzela Jikelele Yekusebentisa yemakhasi ("Imibandzela Jikelele"). Nome ngimiphi imibandzela leyichazwe lesetjentiswa kuyimibandzela yemali netidluliselo kuyawuba nencazelo leyiniketwe kuyo ku-Imibandzela Jikelele.
1. Imitsetfo Nemincintiso
1.1. Akukafanele nisebentise iWallet yenu njengesisebenti sebhange. Fakani imali ku-Wallet yenu nasinenchubo yekungenela kuhweba kuphela.
1.2. Akukafanele nifake futsi nikhiphe imali ngaphandle kwekwenta kuhweba lokulingana nalemali leniyifakile nalekhishiwe. Nanikwenta njalo, singalungisa i-akhawunti yenu ngaphandle kwesatiso kute sitfole imali lelahlekile ngenca yaloko, futsi singakhetsa, ngesinqumo setfu, kumisa nome kuvala i-akhawunti yenu. Kute kube nekungabaza, emalungelo yetfu ngaphansi kweliCatsulo 1.2 awehlukaniswa nome luphi Luphiko (i-Charge) lolusetjentiswa ngaphansi kweliCatsulo 2.10 lemiBandzela Jikelele, futsi nome luluphi Luphiko loluhambisana naloku akusiyo indlela yekulungisa kona kweliphutsa lelicatsulo.
1.3. Sigodlela lilungelo lekwala tinkhokhelo tenu ngaphandle kwesatiso.
1.4. Asiyawukhokha inzalo kunome ngimuphi usamba lenilifaka kitsi.
1.5. Kufanele nigcine ibhalansi ye-Wallet yenu ingaphansi kwebhalansi yemali ye-Wallet lephakeme kakhulu. Kufanele nikhiphe imali kute nigweme kwedlula umkhawulo we-Wallet yenu.
1.6. I-akhawunti yenu yeDeriv ingaba nemkhawulo kuloku kulandzelako:
1.6.1. Linani nome bungako betinkhokhelo lenigangisa kuhambisana ne-akhawunti yenu; kanye/nome
1.6.2. Linani nome lusito lwemali nome tifa (kufaka netifa tevirtual) lenigangisa kudlulisela kuyo nome kuyikhipha ku-akhawunti yenu,
kuso sonkhe simo kusikhatsi lesinikwe (sibonelo, nsuku-sonkhe). Nome yimiphi imikhawulo lesebentako iboniswa ku-akhawunti yenu yeDeriv.
1.7. Sigodlela lilungelo lekushintja nome ngimuphi umkhawulo wetinkhokhelo losebenta ku-akhawunti yenu nanome kunini ngesinqumo setfu lesisemtsetfweni.
1.8. Asisoze sisebentise imali ekuWallet yenu kuhweba ngenshitwa lenu.
1.9. Nine nitwala umtfwalo wekubangela futsi niphendvulela bodvwa ngalufako nome lukhishwa lwemali lenikwenta ku-Wallet yenu nome kuyikhipha kuyo.
1.10. Ningasebentisa nome yiphiindlela tekukhokha letitakhona kute nifake imali ku-Wallet yenu. Asihlangene nalabahlinzeka ngendlela tekukhokha.
1.11. Kufanele nicele kukhishwa kwemali nisebentisa indlela yekukhokha efanako naleniyisebentisile ekufakeni imali.
1.12. Indlela tekukhokha letitakhona tingashintja nanome kunini. Imibandzela yekusebentisa indlela tekukhokha nayo ingashintja. Kungumtfwalo wenu kuhlala nilwati ngendlela tekukhokha letitakhona kinine kanye nemibandzela yato yekusebentisa.
1.13. Nanisebentisa nome ngimuphi umhlinzeki wetinsita wesitsatfu ngenjongo nome nguyoke, kufaka kodvwa kungagcini nje nawukufaka nome kukhishwa kwemali, kuyawuba umtfwalo wenu kuphela wekucinisekisa kuphepha kwe-akhawunti yenu.
1.14. Ningadlulisela imali emkhatsini wetinhlobo tetimali letehlukene ku-Wallet yenu. Sicela niphawule kutsi kulungiswa kwe-akhawunti yenu kusizuzo setfu kungasebenta ekudluliseleni emkhatsini wetinhlobo tetimali letehlukene. Kulungiswa kanjalo kwakha i-Charge njengobe kuchazwe kuliCatsulo 2.10 leImibandzela Jikelele.
1.15. Tilinganiso tekushintjisana ngemali letisetjentiswa etinkhokhelweni tinquniwa bahlinzeki besitsatfu njengetilinganiso temakethe letikhona ngesikhatsi senkhokhelo futsi tingashintja ngasikhatsi nasikhatsi. Letilinganiso tisekelwe kuimali yendzawo nome imali leyikhetsiwe ku-Wallet yenu.
1.16. Ningakwati kudlulisa imali emkhatsini wema-Wallet enu netakhamuti tenu tekuhweba.
1.17. Linani lemthamo wenu wekuhweba, lelikhonjiswa nge-USD, singumlinganiso kuphela. Limele simo semalini le-Wallet yenu kanye nelinani lemakethe lamanje letikhundla tenu letivulekile, lelishintjiwe laba yi-USD ngekulandzela tinga temakethe tanyalo.
1.18. Akufanele nabelane ngayo nobe yimuphi umtsamo wenu wekukhokha nalesinye sitfolisekufisako. Sigcina lilungelo lekuvimbela, kukhansela, nobe kumisa itemporary akhawunti yenu nakuvela kutsi nabelane ngawo nobe yimuphi umtsamo wenu wekukhokha nalesinye sitfolisekufisako.
1.19. Akufanele natfolo tikweleti ngalanyeketela akhawunti yenu.
1.20. Kufanele nilandzele yonkhe imitsetfo yemali, yekushintjaniswa, nobe kulawulwa kwetimali leticotjelwe kulelive lenihlala kulo.
1.21. Kufaka imali yemphahla lengabonakali
1.21.1. Ningafaka ema-virtual assets lasekelwako ekheli lekufaka imali lelikhetsekile lesiniketa lona ngaloko sizatfu.
1.21.1.1. Kweca i-interface levamile yekheshiya (kucala, kudlulisa, nobe kucedzela kufaka imali ngalokucondzile kukheli lemsebenti wekukhokha wendlela yesitsatfu (PSP) nobe ku-wallet yeNkampani ngaphandle kwa, nobe ngekweca, inchubo yesinyatselo ngesinyatselo lesemtsetfweni leniketwa ngekhatsi kwe-interface yemsebentisi wenkundla) kuchutwa njengekwephula lemitsetfo.
1.21.1.2. Nakwenteke kucedzelwa kwetranzaksheni yekheshiya lececiwe (njengobe kuchazwe ku-Clause 1.21.1.1), sigcina lilungelo, ngekukhetsa kwetfu kuphela, kwekwala kufaka imali akhawunti yenu nobe kuyifaka kuphela nasesinelitfuba lekwenama ngemtfombo nebunikati bemali. Kungenisa bufakazi bekudlulisa nobe ama-transaction hash lamabhoded, laphindzaphindzwa, labelenwako, nobe lasetjentiswa kabili — kungakhatsaliseki kutsi kusakhawunti yinye nobe etakhawunti letinyenti — kuchutwa njengekwephula lemitsetfo. Nakwenteke loku, sigcina lilungelo lekucedza tonkhe takhawunti letihambisana naleyo, kuvimbela lelinye lifikelelo, nekwephulisa noma yiliphi ibhalansi nobe kukhishwa kwemali lokusalindzile, ngaphandle kwekwatisa kucala.
1.21.2. Kungumtfwalo wenu wekucinisekisa kutsi nisebentisa likheli lekufaka imali lelifanele kanye nelichungechunge le-blockchain lelifanele. Kutfumela imphahla kulikheli lelingasilo nobe enechungechungeni lelingasekelwa (tranzaksheni ye-cross-chain) kutawuholela ekulahlekeni lokungapheli kweletomphahla, futsi asiphetsemuliki ngekulahlekelwa lokunjalo.
1.21.3. Letinye tindlela letingenteka tekulahlekelwa nakufakwa imali yemphahla lengabonakali tifaka:
1.21.3.1. Tetranzaksheni telichungechunge lelingasilo (kusebentisa lichungechunge lelingahambisani netranzaksheni);
1.21.3.2. Emaphutsa ekukhetsa i-smart contract (emaphutsa ekukhetsa nobe kusebentisa ema-smart contract); nobe
1.21.3.3. Kukhokha lokungenele (kucala kufaka imali kodvwa kudlulisa imali lencane kunaleyo lefanele).
1.21.4. Letingoti tivela endleleni le-blockchain technology isebenta ngayo kanye nemisebenti yesitsatfu lephatsa letitranzaksheni. Njengobe siniketa imisebenti yetranzaksheni teliphahla lelingabonakali ngekusebentisa titsatfu, asikwati kulawula nobe kusita kutfola imali lelahlekile kuletimo. Kungumtfwalo wenu kuhlola ngalokucophelela yonkhe imininingwane yetranzaksheni ngembi kwekufaka imali. Nakwenteke kufaka imali kwe-cross-chain, sigcina lilungelo lekunicela kutsi nisikhokhele nome ngukuphi kulahlekelwa nangabe sikhetsa kuzama kutfola imali lelahlekile.
1.21.5. Kufaka kwenu imali kutawufakwa akhawunti yenu nakusitfolwe linani lelifunekako lekwatiswa kwelichungechunge.
1.21.6. Sitawuchuba kugadza tetranzaksheni etinkhokhelweni letifakiwe, kufaka kusebentisa i-blockchain analytics yesitsatfu ("KYT Screening"). Sigcina lilungelo lekwala tinkhokhelo letifakwa letisuka emakhelini lahlonotwe kutsi akuyo kuleyo ngoti lesiyitsatfulako.
1.22. Kukhishwa kwemphahla lengabonakali
1.22.1. Ningacela kukhipha ema-virtual assets lasekelwako kulikheli le-wallet lelingephandle leliculekile.
1.22.2. Kungumtfwalo wenu wekucinisekisa kutsi likheli lekukhipha imali lenilinikako lifanele futsi liyahambisana nelichungechunge lelifanele. Asiphetsemuliki ngekulahlekelwa nome ngukuphi lokuvela ekukhishweni kwemali kulikheli lelingasilo nobe lelingahambisani.
1.22.3. Kukhishwa kwemali kuyafaneleka kuhlolwa kwekuphepha kanye nenchubomgomo yetfu yekulwa nekugeza imali, kufaka ekhatsi kugadza kwemasenta kusebentisa KYT Screening. Sigcina lilungelo lekuvimbela kukhishwa kwemali kuma-adresi laphawulwe njengangale kwelizinga lengoti lesilivumelekile kulo.
1.22.4. Niyinakekeli yetinkhokhelo tenetiwekhi tonkhe tetisebentako (sibonelo, tinkhokhelo tetinsita, tinkhokhelo temisebenti yekuphatsa, nome tinkhokhelo tekukhipha, njengobe tatiswa nge-Platform). Sigcina lilungelo lekusebentisa shintjo ku-akhawunti yenu yekukhishwa kwemphahla yangemuva (virtual asset) kute kukhombise simo senetiwekhi ngesikhatsi sekukhishwa kwemali. Loku kungetiwa, kungakadze kuhlobane ne, nome ngaliphi Lidzinga leliphumuleke phansi kwesigaba 2.10 se Imibandzela Jikelele.
1.22.5. Sikhatsi sidzingekile kuze imali lekhishiwe ikhombiseke kusikhwama senu (wallet) sitawuncika etikwetikhatsi tekucutwa kwenetiwekhi ye-blockchain lefanele.
1.23. Kulibala kwekukhombisa kufakwa nome kukhishwa kwemali ku-akhawunti yenu kungenteka ngenca yetinkinga tebuchwepheshe nome timo tingakacatjangwa ngato lesingenaco bongoti. Tinye tetrensekshini tingadzinga sikhatsi lesengetiwe sekucutwa, kufaka naleto letfakwe ngaphandle kwesikhatsi sesejwayelekile semisebenti. Nangabe nihlangabetana nalokunjalo nome nihlangabetana netinkinga tebuchwepheshe, tsintsana nelicembu letfu lelisekelako nge live chat kutosita.
1.24. Niyavuma kutsi, kutekukhishwa kwemali kusebentisa likhadi nome kudluliswa kwemali ngaseligeleni, sikhatsi lesidzingekile kuze imali ikhombiseke ku-akhawunti yenu sitawuncika etikwetikhatsi tekucutwa tebhange lenu. Kutekukhishwa kwemali yekhripto, sikhatsi lesidzingekile kuze imali ikhombiseke kusikhwama senu (wallet) sitawuncika etikwetikhatsi tekucutwa kwe-blockchain lefanele.
2. Tibonelelo kanye netintfuluntfulo
2.1. Singaba, ngesibonelo setfu ngatsodwa, kuniketa tibonelelo nome tinye tintfuluntfulo tekukhutsata emaklayenti lafaneleke. Kufaneleka kungase kuvinjelwe ngesive, simo se-akhawunti, indlela yekutfolwa, simo sekucinisekiswa, indlela yekukhokha, inani lekufakwako, umsebenti wekuhweba, nome nawuphi omunye umbandzela lesiwunikati.
2.2. Tibonelelo atikatfolakali kubo bonkhe futsi tingase tiniketwe kuphela ngesikhatsi lesinciphele. Singashintja, sinike kuma, nome sihoxise nome yini tibonelelo nome nini.
2.3. Ngaphandle kwalapho kushiwo ngalolunye luhlobo kuMibandzela Yetintfuluntfulo lefanele, imali yetibonelelo ifakwa ku-Wallet yenu.
2.4. Imali yetibonelelo ayikhishwa. Kukhishwa kwemali kungase kuvinjelwe kuze nigcwalise imibandzela lebekwe kuMibandzela Yetintfuluntfulo lefanele.
2.5. Imibandzela yetibonelelo ingase ifake imfuneko yevolumu yekuhweba. Sitabachaza kutsi ivolumu yekuhweba ibalwa njani kuMibandzela Yetintfuluntfulo futsi singavimba tetrensekshini lesicabanga ngendlela lefanele kutsi tisetjentiswa ngendlela lengakafaneleki, letilinganisa, nome tenteliwe ikakhulu kugcwalisa imfuneko.
2.6. Nangabe sisola ngendlela lefanele kusetjentiswa ngendlela lengakafaneleki, kutiphatsa lokuvinjelwe, nome kweqa Sivumelwano, singasusa libonelelo, sente inzuzo lehlobene nalo ingabi nalutjo, sivimbe kukhishwa kwemali, futsi sitetse nome nini yini levunyelwe ngaphansi kweSivumelwano.
3. Inchubomgomo yekubuyiselwa kwemali
3.1. Siniketa inombolo yetisombululo temahhwebenti kanye netisebentisi tetinsita tekukhokha tekwenta tinkhokhelo kuline. Nitawukhokhiswa ngesikhatsi, nome ngemuva kwesikhashana, senu kwenta trensekshini yenu. Niyavumelana kutsi nitokhokha onkhe emahhwebo lenitawuwatenga nangasiyoni yetisombululo temahhwebenti letitofakalela nome tisebentisi tetinsita tekukhokha.
3.2. Konkhe kutengiswa kwemahhwebo kugcineka njenga kokugcina. Asikhokhisi inani lekhokhwe lekufaka kuhwebo nangabe lihhwebo lentiwe.
3.3. Ngenca yesimo lesingenakuguculwa setetrensekshini te-blockchain, asiniketi kubuyiselwa kwemali kwetetrensekshini temphahla yangemuva (virtual asset) letentiwe. Loku kusebenta kungetiwa kuSigaba 3.2 futsi kungakhatsateki kutsi trensekshini imela yini “lihhwebo” kuhlobo lesivumelwano.
3.4. Nangabe lihhwebo lingabatfolakali ngemuva kwekwenta trensekshini kodvwa ngaphambi kwekuchubwa kwalihhwebo, ningase nicele kubuyiselwa kwenani lelikhokhwe. Sigcina lilungelo lekwemukela nome lekwala sicelo senu ngemuva kwekuphenya sibango senu.
3.5. Nangabe tinkinga tebuchwepheshe tivimba kuchutwa kwelihhwebo, sibonelo, nangabe kungenteka kuphazamiseka kuto tifidi letimnikati ngemniningwane lesingakwazi kukulungisa kalula, sigcina lilungelo lekubuyisela nome lekuguqula lihhwebo. Kwetetrensekshini temphahla yangemuva, lelilungelo lisebenta kuphela lapho trensekshini ingakacinisekiswa kunetiwekhi ye-blockchain lefanele; nasiphela kucinisekiswa, trensekshini ingenakuguculwa, futsi Sigaba 3.3 siyasebenta.
3.6. Nome sinini sicelo sekubuyiselwa kwemali yekufaka kweti-akhawunti letisebentako sitakwaliwa ngendlela yetiwekhi. Nangabe sivalile, sivimbele, nome sinike kuma i-akhawunti yenu ngesizatfu sinini, ningase nicele kubuyiselwa kwemali yenu lenifake. Sigcina lilungelo lekwemukela nome lekwala sicelo senu ngemuva kwekuphenya sibango senu.
4. Kubuyiselwa kwemali kubhange (Chargebacks)
4.1. Uma nifaka imali nisebentisa likhadi lesikweletu nome lekukhokha, niyavumelana kutsi niyasitjela nge-live chat ngaphambi kwekufaka sicelo sekubuyisa imali (chargeback) nome sicelo sekutfolwa kwemali, kuze sikwazi kuzama kunibuyisela imali.
4.2. Uma kukhona sexwayiso sekubuyiswa kwemali (chargeback), sexwayiso senkhohlakalo, nome sicelo sekutfolwa kwemali lesivela kumsebenteli wenu wekukhokha, sinelilungelo lekucedza Lesivumelwano ngaphandle kwesexwayiso sangaphambilini.
4.3. Niyimphendvulo yekusikhokhela nome yini lesingayilahlekelwa njengemiphumela yesexwayiso sekubuyiswa kwemali (chargeback), sexwayiso senkhohlakalo, nome sicelo sekutfolwa kwemali. Kufanele nikwente loku ngaphambi kutsi sisuse nome ngimiphi imikhawulo lefakwe ku-akhawunti yenu.
4.4. Sinelilungelo lekubamba sikhashana incenye nome ibhalansi lenkhulu ye-akhawunti yenu kuze kufike kumalanga langu-180 uma sitfola sexwayiso sekubuyiswa kwemali (chargeback), sexwayiso senkhohlakalo, nome sicelo sekutfolwa kwemali lesihambisana ne-akhawunti yenu. Loku kubamba kuniketa sikhatsi sekuphenya tonkhe tiphumo-mali, futsi kutawuvikela i-Deriv kungoti yetimali yanome ngusiphi sibuyiselo semali (chargeback) lesesilandzelako, lesihambisana naleso, lesingasukunyiswa batsatsi-khadi ngemabhange abo kulesikhatsi.
5. Deriv P2P
5.1. Tikhangiso
5.1.1. Nigunyatiwe kuphela kufaka tikhangiso te-Deriv P2P uma sinivumele kucala ngekulandzela inchubomgomo yetfu ye-“Know Your Customer” (bona Imibandzela Yesisekelo Yekusebentisa kutfola imininingwane leyengetiwe).
5.1.2. Sinelilungelo lekukhawulisa inani letikhangiso leniposa kuluchungechunge letfu nome kususa tikhangiso tenu, sibonelo, etimeni lapho kukhonakala kuba khona kuziphatsa kakubi nome umsebenti wenkhohlakalo, kodvwa futsi nakuyinoma nguyiphi incenye lesibona kutsi iyadzingeka.
5.1.3. Sinelilungelo, ngesinono setfu lesisobala, lekushintja, kususa, nome kunikeza lelinye licembu libito lelisetjentiswa ngumsebentisi ku-Deriv P2P uma liphikisana nenchubomgomo yetfu nome mabito yabanye basebentisi, nome uma sibona kutsi lingabangela kudidakeka, kutitenga njengomuntfu wasebe, nome kusetjentiswa kabi nakwenteni.
5.1.4. Nanifaka tikhangiso, kuncomeka kutsi nisale nisebenta futsi nikhona kuphendvula ema-oda lafakwa nkundlela yekuphendvula tikhangiso tenu; ngaphandle kwaloko, nome ngibuphi imphikiswano lehambisana nekutfengiselana kungasungulwa ngasilile kuhambisane. Sikuncoma ngamandla kutsi nime tikhangiso tenu (kutitenta tingabonakali sikhashana) nangabe timo tingeti nikwazi kuphendvula ema-oda ngesikhatsi.
5.1.5. Akukuvunyelwe kufaka tikhangiso letifanana (lokusho kutsi, kusebentisa imininingwane efanana ngelive lelifanako).
5.1.6. Sinelilungelo lekumisa sikhangiso senu uma kute li-oda lelifakiwe ngenca yaso ngekhatsi kwemahora angu-72.
5.1.7. Sinelilungelo lekususa sikhangiso senu lesingasasebenti emva kwemalanga langu-90 kute umsebenti.
5.2. Ema-oda
5.2.1. Ngekufaka li-oda, nenta sivumelwano lesibopha nemtengisi/umkhangisi, futsi niyavumelana nitibopha kumibandzela yesivumelwano setransaksheni njengoba kushiwo kusikhangiso.
5.2.2. Niyacondza kutsi kudzingeka nisale nisebenta futsi niphendvule ngesikhatsi sonkhe setransaksheni nanifaka li-oda.
5.3. Tiphumo-mali
5.3.1. Nemukela futsi nivumelana kutsi kuyonkhe inyatselo yetransaksheni, nine nisebentisana nemsebentisi wa-Deriv P2P wesibili, futsi sentisebenta ngasinye njengabanikati wemisebenti yebuchwepheshe, hhayi njengabo lababambene kuyinoma ngipi insaksheni. Ngako, uma noma ngimuphi mphikiswano nome mphikiswano lohlongotwako usukela kuyinoma ngipi insaksheni nome kuhambisana nayo, singeti sibe nemtfwalo kini, kumsebentisi wesibili, nome kumuntfu nome ngubani.
5.3.2. Sitawutsatsa inyatselo lelungile kuze sente kutsi tonkhe tiphumo-mali letisekelwa nge-Deriv P2P tiphumelele. Nakuba kunjalo, kungakhona tikhatsi lapho, ngenca yetizatfu letingephansi kwemandla etfu, kufaka kungasebenti kahle kwe-software, i-hardware, kanye nekuxhumana kwe-internet, insaksheni leniyicela ingetiwayiphumelela. Niyacondza kutsi, ngendlela ephelele njengoba kuvunyelwe mtsetfo, singeti sibe nemtfwalo nakancane ngetiphumo-mali letehlulekile.
5.3.3. Nine kuphela ninemtfwalo wekucinisekisa kutsi insaksheni yonkhe lenentiwe iyafaka ku-akhawunti lelungile. Sikuncoma ngamandla kucinisekisa imininingwane ye-akhawunti lelungile naloo lomunye umuntfu wesibili kwentelwana naye, futsi nenta luphenyo lwenu lolufanele ngaphambi kwekucala nome kucela nome ngimiphi imiphumo-mali. Ngendlela ephelele njengoba kuvunyelwe mtsetfo, singeti sibe nemtfwalo ngenkhatsi lenisukela kuinsaksheni leyentiwe kuya ku-akhawunti lengakalungi ngaphandle kwa (a) ngayentiwa ngitsi ngekhatsi kwe-Deriv P2P, kanye na (b) singakhoni kusebentisa imininingwane ye-akhawunti leyaniketwa tsi ngibonkhe bantu bavili.
5.3.4. Imininingwane lecashuniwe ngumtsengisi ku-ad yakhe nome ku-oda lwakhe iyawubopha futsi ilawule kuhwebelana. Nangabe kuhwebelana sekucaliwe, lemininingwane iyagcina futsi ayikwati kuphindze ivunyelwane, yashintjwa, nome yahlukahlukiswa nangayiphi indlela. Umtsengwa kanye nemtsengisi akukafaneli bacele nome bavumelane nekutsi kushintjwe lemininingwane levunyelwene lekhonjisiwe kusikrini sekuhwebelana, futsi tsine asikabopheki kugcina nome kuhlonipha nakuphi kuhlukahlukiswa.
5.3.5. Nobe yimuphi umniningwane, kufaka imininingwane yekutitfola kanye nemininingwane ye-akhawunti, leniyinika loyo enihwebelana naye kunoma ngusiphi sigaba sekuhwebelana ngendlela ye-ad, i-oda, nome inkhulumomphendvulwano lehlanganisiwe, kufanele, ngaso sonkhe sikhatsi, ibe lichanekile futsi ibesesikhatsini. Nangabe kuphuma kutsi lomunye umniningwane lenimnike loyo enihwebelana naye awuchaneki nome ngemanga, nobe yini inkhinga lehlobene naloko kuhwebelana ingasonjululwa ngekumelana nani. Nangabe sinesizatfu sekukholelwa kutsi ninike loyo enihwebelana naye umniningwane longachaneki ngabomo, sigcina lilungelo lekutsatsa sinyatselo ngani, njengekunciphisa, kumisa, nome kucedza kusetjentiswa kwenu kwato tonkhe tinsita tetfu.
5.3.6. Singavimba i-oda emalangeni langakadluli emashumi-matsatfu (30) nangabe umtsengwa aciniseka kutsi incenye yakhe yekuhwebelana seyigcwalisekile, kodvwa umtsengisi angakucinisekisi loko, bese kuhwebelana kuphelelwa sikhatsi. Kuleyo simo, umtsengwa kanye nemtsengisi bobabili bayawatiswa ngekushesha nakuphelelwa sikhatsi futsi babe nelilungelo lekuphakamisa inkhinga.
5.3.7. Noma yimalini lefakwe ku-Wallet yenu ngendlela ye-Deriv P2P ingakhishwa kuphela ngendlela ye-Deriv P2P.
5.3.8. Niyavuma futsi nivumelane nekutsi siyawususa ngekutitjintela imilayeto kanye netintfo letihambisana nayo letishintjaniswa ngendlela ye-chatbox ye-Deriv P2P emva kwetinyanga letisitfupha (6). Loku kufaka yonkhe imilayeto yembhalo, emafayela, titfombe, emadvokhumente, nanoma ngutiphi letinye tintfo letabelanwako ngekhatsi kwe-chatbox. Siniphakamisela kutsi nigcine noma yimuphi umniningwane lobalulekile nome emafayela endzaweni yenu ningakapheli sikhatsi setinyanga letisitfupha (6).
5.3.9. Kuhwebelana ngendlela ye-Deriv P2P nome nge-Payment Agent kungaba nekulungiswa kwekutfunyelwa kwemali nome lenye Indleko, njengobe kuchazwe ku-Clause 2.10 ye Imitsetfo Lejvamile.
5.3.10. Sigcina lilungelo, ngekubona kwetfu kuphela, lekuhlola njalonjalo kuhwebelana lokucedziwe kwe-Deriv P2P ngenhloso yekucinisekisa kutsi kusemtsetfweni, kucinisekisa kuhambisana nemitsetfo lesebentako, imitsetfo yekulawula, kanye nemigomo yangekhatsi, nekugcina bucotfo benkhundla. Njengencenye yalokuhlolwa, singacela kutsi basebentisi banikete bufakazi nome emadvokhumente lahlobene nekuhwebelana, kufaka kodvwa kungagcini kuphela ku-bufakazi bekukhokha, bufakazi bekutfunyelwa, emarekhodi ebhange nome e-wallet, kanye nekukhulumisana lokuhlobene. Niyavumelana kusebentisana ngekushesha nangalokuphelele nganoma ngusiphi sicelo lesinjalo. Lokuhlolwa kanye netitelo letinjalo kungentiwa nganoma ngusiphi sikhatsi, kufaka naphandle kwekuba khona kwenkhinga, sikhalazo, nome chargeback lehlobene nekuhwebelana.
5.3.11. Imitsetfo yemtsengisi
5.3.11.1. Nome nitsengisa ngekushicelela ema-ad nome ngekubeka ema-oda, ninemitsetfo lelandzelako:
5.3.11.1.1. Nangabe i-ad seyishicelelwe, imitsetfo iyabopha futsi ayikwati kushintjwa, kuhlukahlukiswa, nome kwahlulwa. Kungumtsetfo wenu kuhlola kutsi imininingwane leniyifakile ku-ad ichanekile.
5.3.11.1.2. Kuyadzingeka kutsi ninike umtsengwa umniningwane lochanekile futsi losesikhatsini ngasosonkhe sikhatsi, kufaka kodvwa kungagcini kuphela ku-mininingwane ye-akhawunti, umniningwane wekutitfola, kanye naloko kunye bufakazi lobungetiwe bebunyenibunye lobuceliwa ngumtsengwa, kungaba ku-ad leniyishicelelako, i-oda leniyibekako, nome inkhulumo leninayo nemtsengwa ngekhatsi nome ngaphandle kwenkhundla yetfu. Kuniketa umniningwane longachaneki nome longasesikhatsini kutsatfwa njengekwephula lesivumelwano. Tinkhinga tiyawusonjululwa ngekumelana nani nangabe nifaka imininingwane ye-akhawunti longachaneki nome longasesikhatsini. Nangabe sinesizatfu sekukholelwa kutsi ninike umtsengwa imininingwane ye-akhawunti longalungile ngabomo, sigcina lilungelo lekunciphisa, kumisa, nome kucedza kusetjentiswa kwenu kwato tonkhe tinsita tetfu.
5.3.11.1.3. Nangabe umtsengwa acela umniningwane nome bufakazi kucinisekisa bunyenibunye benu nome imininingwane ye-akhawunti yenu, kufanele ninike umtsengwa umniningwane loceliwe. Kwehluleka kugcwalisa lesicelo kuyawunika umtsengwa lilungelo lekwenkhaba kuchubeka nekuhwebelana.
5.3.11.1.4. Anivumelekile kushintja imininingwane ye-akhawunti leniyinika ku-ad yenu nome ku-oda lwenu nganoma ngusiphi sikhatsi emva kwekutsi kuhwebelana sekucaliwe, kungaba ngekhatsi nome ngaphandle kwenkhundla ye-Deriv P2P, kufaka nalapho umtsengwa avumelane khona. Nasiphenya tinkhinga, siyawutsatsa kuphela imininingwane ye-akhawunti yekucala lefakwe ngumtsengisi ku-ad nome ku-oda.
5.3.11.1.5. Kungumtsetfo wenu kucinisekisa kutsi kuhwebelana sekugcwalisiwe ngumtsengwa kuhambisana nemininingwane leniyibekile ku-ad yenu. Nasenicinisekisa kutsi nikwemukele, ibhalansi lehlobene ne-akhawunti yenu ye-Deriv iyawukhishwa ngekutitjintela futsi ngalokungaphindzwa kuya kumtsengwa.
5.3.11.1.6. Nasenicinisekisa kutsi kuhwebelana sekugcwalisiwe ngumtsengwa kuhambisana ne-ad yenu, kufanele nicinisekise loku ku-Deriv P2P kuze ibhalansi lehambisanako ikhokhelwe ku-akhawunti ye-Deriv yemtsengwa. Kwehluleka kwenta njalo, lapho kucinisekisiwe kutsi umtsengwa sewugcwalisile ngalokuphelele nangalokuchanekile incenye yakhe yekuhwebelana, kuyawuphumela ekutseni inkhinga isonjululwe ngekumelana nani. Kwehluleka lokuphindzaphindzwako nome lokungabomo kuniketa sicinisekiso ngesikhatsi lesifanele kungaphumela ekutseni kube khona kunciphiswa kwesikhashana nome kwemphela kwekufinyelela kwenu etinsita tetfu.
5.3.11.1.7. Niyavuma kutsi noma ngutiphi tifako letentiwa ngetindlela letingaphindzwa — kufaka kodvwa kungagcini kuphela kuma-credit kanye nema-debit card (kufaka ema-card e-Maestro kanye ne-Diners Club), i-ZingPay, i-Neteller, i-Skrill, i-Ozow, kanye ne-UPI — angeke abonakale ku-Wallet yenu ye-Deriv P2P kuze kube ngemva kwetinsuku letilikhulu nemashumi-siphohlongo (180) kusukela ngelilanga lesifako.
5.3.12. Imitsetfo yemtsengwa
5.3.12.1. Nome nitsenga ngekushicelela ema-ad nome ngekubeka ema-oda kuphendvula ema-ad, ninemitsetfo lelandzelako:
5.3.12.1.1. Nine lonobe nesibopho lesigcwele sekucinisekisa kutsi nobe nguluphi luhambiso lwemali luya ku-akhawunti lelungile nekutsi imininingwane lesetjentisiwe iyahambelana nalena leniketwe ngumtsengisi. Sincoma ngalokucinile kutsi niciniseke ngemininingwane lelungile ye-akhawunti nalona lenihweba naye futsi nente luphenyo lwenu luphelele ngaphambi kwekucala nobe nguluphi luhambiso lwemali. Ngekwelilinga leligcwele lelivunywa ngumtsetfo, ngeke sibe nesibopho ngako nobe ngukuphi kulahlekelwa lokuvela kuluhambiso lwemali loluye ku-akhawunti lengakalungi, ngaphandle kwalapho (a) lentiwa yitsi ngekhatsi kwe-Deriv P2P, nase (b) sehlulekile kusebentisa imininingwane ye-akhawunti leniketwe tsi ngulabo bobabili labatsengisanako.
5.3.12.1.2. Nanobe, njengemtsengi, ningakhansela luhambiso lwemali, ninesibopho sekusebentisa levele lekukhansela ngekunganaki kanye nangekutibopha. Nangabe sinesizatfu sekukholelwa kutsi senikhansele tinhlanganiso tekuhweba kaningi ngenhloso lengakalungi, singamisa noma kucedza i-akhawunti yenu kitsi.
5.3.12.1.3. Akukafaneli nicinisekise kucedzelwa kwelitransaction nangabe incenye yenu yelitransaction ayikagcwaliseki, njengobe loku kutawuphatfwa njengekutiphatsa lokubi kanye nekephula lalendzima yetimiso. Nangabe sinesizatfu sekukholwa kutsi nente sicinisekiso lesimbi, nome ngusiphi simphikiswano lesihambelana nalelitransaction sitawuxatjwa ngekumelana nani. Nangabe kunetizatfu tekucabanga kutsi nijwayele kucinisekisa kucedzelwa ngaphandle kwekugcwalisa incenye yenu yelitransaction, sigcine lilungelo lekumisa nome kuvala i-akhawunti yenu. Nangabe nake nacinisekisa kucedzelwa ngelliphutsa, sicela nati licembu letfu lekusekela kanye nemtsengisi ngekushesha.
5.3.12.1.4. Nangabe sesicedzele incenye yenu yelitransaction ngalokugcwele nangalokunembile, kufanele nicinisekise kucedzelwa ngaphambi kwekuphela kwesikhatsi se-oda. Ngaphandle kwaloko, nome ngusiphi simphikiswano lesihambelana nalelitransaction singaxatjwa ngekumelana nani.
5.3.12.1.5. Ngemuva kwekucinisekisa kucedzelwa ngekucindzetela inkhinobho lefanele, kuyadzingeka futsi kutsi nilayishe bufakazi lobucinisekisa kutsi nigcwalise incenye yenu yelitransaction.
5.3.12.1.6. Nangabe umtsengisi acela imininingwane nome bufakazi kucinisekisa buniketo benu nome imininingwane ye-akhawunti, kuyinsebenzi yenu kuniketa umtsengisi bufakazi lobucelwako. Kwehluleka kugcwalisa lesicelo kutawuniketa umtsengisi lilungelo lekwala kuchubeka nelitransaction.
5.3.13. Lizinga lekuhwebelana lelishintjashintjako
5.3.13.1. Indzima yetfu imelwe kuniketa kuphela i-market feed kanye netekhnoloji lehambelana nalo mayelana nemazinga ekuhwebelana. Asikheti nome situkudlala endzimeni yekucacisa lamazinga.
5.3.13.2. Sici selizinga lelishintjashintjako sisebenta kuphela emaveni lasekela i-market feed lephilako kanye nelizinga lekuhwebelana lemali lelizinzile.
5.3.13.3. Sici selizinga lelishintjashintjako sisetjentiswa kuletinhlobo letimbili (2) tetimali: letinamukele (pegged) naletingenamukele (non-pegged).
5.3.13.4. Emazinga lashintjashintjako ku-Deriv P2P ayantjintjwa njalo ngehora nome nangabe kunekuguca lokukhulu elizingeni lekuhwebelana, lokwenteka kucala.
5.3.13.5. Emakhasimende langasebentisa lizinga lekuhwebelana lelishintjashintjako angabona i-market feed uma aketfula kudala kwakha i-ad ngekucindzetela inkhinobho yekwakha i-ad. Nangabe lizinga lekuhwebelana lelishintjashintjako lingekho, emakhasimende angafaka lizinga lekuhwebelana njengobe benta kucala.
5.3.13.6. Nangabe lizinga lemakethe lishintja ngetulu kwa-0.5% ngaphambi kwekutsi i-oda ye-Deriv P2P icinisekiswe, i-oda litawaliwa, futsi likhasimende kufanele likhe i-oda lelisha.
5.3.13.7. Nangabe i-market feed inekubambeleka lokungetamani emahora langetulu kwa-shumi nane (24), sitawubeka lizinga lekuhwebelana lelisebentako ngesandla.
5.3.13.8. Sikhatsi sekukhululeka lesingemalanga langema-30 siniketiwe kugcwalisa ema-ad ye-Deriv P2P lebekakhiwe ngaphambi kwekwetfulwa kwelizinga lelishintjashintjako. Lama-ad atawuvaliswa ngekutitjintela ngemuva kwekuphela kwesikhatsi sekukhululeka. Baphumuli ba-ad banelilungelo lekuhlela i-ad levaliwe futsi bayivule ngelizinga lelishintjashintjako.
5.4. Tikhalaso netimphikiswano te-Deriv P2P
5.4.1. Kucaliswa kwesimphikiswano
5.4.1.1. Nome ngusiphi litransaction lingaba sigaba sesimphikiswano ngekhatsi kwemalanga langema-30 ngemuva kwekuphela kwelitransaction. Nome ngukuphi umuntfu kulelitransaction unelilungelo lekuphakamisa simphikiswano. Tonkhe timphikiswano letimayelana nelitransaction kufanele tentelwe licembu letfu lekusekela ku complaints@deriv.com.
5.4.1.2. Kubukeza nekuxaza timphikiswano kungase kudzinge kubukeza tincoco emkhatsini wemtsengi nemtsengisi. Nangabe nome ngukuphi incenye yalencoco yentekile kulicebo letfu, akubonwa njengencoco yangasese. Niyavuma futsi niniketa imvume ngalena kutsi natsi singumuntfu kunome ngukuphi incoco lentekile kulicebo letfu futsi singafinyelela kuyo nekuyicubungula ngendlela lehambisana ne Inchubomgomo Yebumfihlo.
5.4.1.3. Ngesikhatsi sekuphenya simphikiswano, singase sicele lomunye nome bobabili bantfu kulesimphikiswano kuniketa emarekhodi etincoco tabo emkhatsini wabo lokungakenteki kulicebo letfu.
5.4.2. Kubukeza simphikiswano
5.4.2.1. Ngesikhatsi kubukezwa simphikiswano, licembu letfu lekusekela lingaka niketa imiyalo lenidzinga kuyilandzela. Imiyalo leniyinikwako ingadzinga kutsi ninikete bufakazi bekutsi nicedzele incenye yenu yelitransaction, bufakazi bekutsi nemukele nome anemukelanga lokufanele kwemukeleke, kucinisekiswa lokwengetiwe kwe-ID, situnti, live, nome bufakazi be-video, nome nome ngimiphi leminye imibhalo lesiyibona ifanele. Kwehluleka kulandzela imiyalo kungaholela esimphikiswanweni lesixatjwa ngekumelana nani.
5.4.3. Kuxatjulwa kweti ngwenani
5.4.3.1. Niyavuma ngalesi kutsi niyawemukela sincumo setfu sekugcina kuyonkhe ingwenani ye-Deriv P2P leningase nibe yincenye yayo.
5.4.3.2. Niyacondza kutsi umphumela locinisekile, nangabe akusiwo wodvwana, wesenta sengwenani kutsi sikhululela lesento esitengini nome kumtengisi ngemuva kwekutsi tigaba tekuxatjulwa kweti ngwenani tigcwaliseka.
5.4.3.3. Niyavuma kutsi kuxatjulwa ingwenani ngelihlangothi lenu akusibeki phansi kwemtfwalo lofanele wasemtsetfweni wekunikhokha nome bani wekulahlekelwa nome kulimala lenangase nikube naku.
5.4.3.4. Kufanele nitakhona kuphendvula sicelo sesikhulumi setfu sekusita mayelana nesento lesikuyingwenani.
5.4.3.5. Kucinisekisa sincumo lesilungile futsi sesisulelako, sihlosa kufinyelela sincumo kungakadlula emahora layisitfupha (6) kusukela ekuxhumaneni kwekucala. Nakuba kunjalo, kungaba khona timo lapho kudzingeka kuphenya ngalokunemba ngenca yemtimba welicala leligigisako nome kutfolakala kwebufakazi lobusha. Kuteme tabogogolo, kungenteka kutsi angabi khona kulandzelwa simo semahora layisitfupha (6) lesijwayelekile. Ngalesisizatfu, sigcina lilungelo lekwelula sikhatsi sesincumo njengobe sibonakala kudzingeka ngokweluhlonhlonho lwelicala kanye nesikhatsi lesidzingekile kwephenya kuze kufinyelele sincumo lesilungile futsi lesesekelwe eminweni. Niyawatiswa ngesikhatsi lesilunge kutsi kudzingeka kwelulwa, kuhambisana nesikhatsi lesicatjangwa salokugcwaliseka.
5.4.3.6. Nangabe sikhulumi setfu sekusita singakwati kuxhumana nani ngasekhatsi kwesikhatsi lesicatjangwako, niyawotatwa njengenye lengaphendvulanganga, futsi ingwenani iyawuxatjulwa ngalokuphambene nani ngenca yaleso sizatfu sodvwana.
5.4.3.7. Nangabe nelilunye lamalihlangothi esento lesinengwenani lininike lwati lwemanga nome tincwadzi tamanga nome lenta tifungo tamanga nome ngandlela yini lizama kuphocelela umphumela wesento lesinengwenani, ingwenani iyawuxatjulwa masisweswe ngalokuphambene naleli hlangothi.
5.4.3.8. Kuxatjulwa kwengwenani ngelihlangothi lesitengi
5.4.3.8.1. Singakwati kuxatjulwa sento lesinengwenani ngelihlangothi lenu njengesitengi nangabe sisive setulwe esinye nje sesigaba lesilandzelako:
5.4.3.8.1.1. Nicedzile incenye yenu yesento ngalokuphelele futsi ngokulandzela imiyalo leniketwe ngumtengisi; nome
5.4.3.8.1.2. Umtengisi akasabe asaphendvula (sikhulumi setfu sekusita singakwatiwa kufinyelela umtengisi kwemahora layisitfupha (6)).
5.4.3.9. Kuxatjulwa kwengwenani ngelihlangothi lemtengisi
5.4.3.9.1. Niyacondza futsi niyemukela kutsi nangabe nikhululela ibhalansi lefakazelwako kusitengi ngaphambi kwekucinisekisa kutsi sitengi sigcwalise incenye yaso yesento ngalokuphelele futsi ngalokunembile, ngeke sibe nemtfwalo wekubuyisela leyo bhalansi kuSikhwama senu (Wallet) nome kuniketa nabe ngabe luphi uhlobo lwenkhokhelo yesibonelelo.
5.4.3.9.2. Singakwati kuxatjulwa sento lesinengwenani ngelihlangothi lenu njengemtengisi nangabe sisive setulwe esinye nje sesigaba lesilandzelako:
5.4.3.9.2.1. Sitengi asikacedzi incenye yaso yesento nome asikayicedzi ngalokuphelele;
5.4.3.9.2.2. Sento sibanjwe/sivalwe/simiswe ngumniketi wesitengi wemsebenti;
5.4.3.9.2.3. Sitengi asikacedzi incenye yaso yesento ngokulandzela imiyalo lebekwe esikhangisweni senu; nome
5.4.3.9.2.4. Sitengi asisaphendvula (sikhulumi setfu sekusita kwemakhasimende singakwatiwa kufinyelela sitengi kwemahora layisitfupha (6)).
5.5. Kuchitwa
5.5.1. Uma nome yiphi yetimo letingentasi nome nome yiphi yetimo yekumiswa nome kucedvwa kwetinsiza letishiwo kuMitsetfo Jwayelekile ichine, sibambelele lilungelo lekwenta loku: (1) kukhansela kuhweba kwenu futsi kubuyisela ibhalansi lehlobene etinhlangotini letitsindzekile njengobe sibona kufanele, kufaka ekhatsi nanome yiphi ibhalansi letikwiSikhwama Semali senu; (2) kuvimba nome yiphi kuhweba lokusalindziwe kuze kube phakadze; kanye/nome (3) kukhawulisa, kumisa, nome kucedza kusebentisa kwenu tonkhe tinsiza tetfu kufaka ekhatsi Deriv P2P, lokungaba kufaka kuhoxiswa kwesikhashana nome kwaphakadze kwelungelo lenu lekubeka tikhangiso kuluchungechunge lwe-Deriv P2P:
5.5.1.1. Uma kukhona kusola nome bufakazi bemicimbi yenkohliso, kufaka ekhatsi kuniketwa kwemadokhumente lagqokisiwe kuDeriv P2P chatbox, kudukisa labasebentisi labanye, kuhlanta imali, nome nome yimiphi imisebenti yebugcili nome lengekusemtsetfweni lemayelana nekusebentisa kwenu Deriv P2P; nome
5.5.1.2. Uma satisebatikwati nome sinelibanga lekukholelwa kutsi nisebentise Deriv P2P ngendlela yengakucatibotela kanye kaningi nome ngenhloso yekungetsembeka, kufaka ekhatsi timo letilandzelako nangabe tenteka kaningi kunakanye:
5.5.1.2.1. Njengomtsengi: kwehluleka kucedza incenye yenu yekuhweba ngaphambi kwekuphela kwe-oda, kuchinisekisa kucedza ngaphandle kweniciniso kucedza incenye yenu yekuhweba ngalokuphelele nangalokuchinisekisekile, nome kukhansela kuhweba; nome
5.5.1.2.2. Njengomtsengisi: kwehluleka kuchinisekisa kutfolwa ngemuva kwekutsi umtsengi acedze ngalokuphelele nangalokuchinisekisekile incenye yakhe yekuhweba.
