Dis document explain di general terms and conditions wey apply to how you use our products and services. We recommend make you print one copy keep for your records.
1. Introduction
1.1. Your contracting party na di entity wey your account register with (“Deriv”), wey fit be one of di following:
1.1.1. Deriv (BVI) Limited (Company No. 1841206), company wey dem incorporate for British Virgin Islands, wit im registered address for Floor 4, Banco Popular Building, Road Town, Tortola VG-1110, British Virgin Islands;
1.1.2. Deriv Investments (Cayman) Limited (Company No. 406695), company wey dem incorporate for Cayman Islands, wit im registered address for Campbells Corporate Services Limited, Floor 4, Willow House, Cricket Square, Grand Cayman KY1-9010, Cayman Islands;
1.1.3. Deriv (Mauritius) Ltd (Company No. 209524), company wey dem incorporate for Republic of Mauritius, wit im registered address for 2nd Floor, Offices 201 & 214, Ebene Square Business Hub, Lot E42, Rue de L'Estragon, Ebene, 72201, Republic of Mauritius;
1.1.4. Deriv (V) Ltd (Company No. 014556), company wey dem incorporate for Republic of Vanuatu, wit im registered address for Unit 1, Starfish Lagoon Townhouses, Second Lagoon, Port Vila, Republic of Vanuatu;
1.1.5. Deriv (FX) Ltd (Company No. LL13394), company wey dem incorporate for Federal Territory of Labuan (Malaysia), wit im registered address for No. 1-23A, First Floor, Paragon, Jalan Tun Mustapha, 87008, Federal Territory of Labuan, Malaysia;
1.1.6. Deriv Solutions (Panama) SA (Company No. 155783176), company wey dem register for Panama, wit im registered address for Calle 50, Plaza 2000, Piso 17, Ciudad de Panamá, Provincia de Panamá, República de Panamá;
1.1.7. Deriv Capital International Ltd (Company No. 85936), company wey dem incorporate for Samoa, wit im registered office for Unit 25, 2nd Floor, Nia Mall, Saleufi Street, Apia, Samoa; or
1.1.8. Deriv (SVG) LLC (Company No. 273 LLC 2020), company wey dem incorporate for Saint Vincent and the Grenadines, wit im registered address for First Floor, SVG Teachers Credit Union Uptown Building, Corner of James and Middle Street, Kingstown P.O., St Vincent and the Grenadines.
Di terms “we”, “us”, and “our” refer to Deriv. You fit find regulatory information for our Regulatory Information page. We provide services wey allow you trade certain financial instruments and transact wit certain virtual assets (di “Services”).
1.2. Dis General Terms of Use, together wit di Trading Terms, di Funds and Transfers Terms, di Risk Disclosure, and di Additional Terms wey apply to di entity wey your account register wit, wey all dey available for our Terms and conditions page, form di agreement between you and Deriv (as dem fit amend from time to time, and all of dem together na di “Agreement”). If dem offer you promotion, bonus, incentive, or similar offer, di specific terms for dat offer (di “Promotion Terms”) go also be part of di Agreement between you and Deriv, but na only to di extent wey di Promotion Terms apply to you. You expressly agree to di terms of di Agreement, and we agree make you access and use our Services (as Clause 2 below further describe). If any conflict dey between dis General Terms of Use, di Trading Terms, di Funds and Transfers Terms, di Risk Disclosure, and any Promotion Terms wey apply to you, na dis order of priority go apply (to di extent wey e relate to di matter): (i) di Promotion Terms; (ii) dis General Terms of Use; (iii) di Trading Terms; (iv) di Funds and Transfers Terms; and (v) di Risk Disclosure.
1.3. Na your responsibility to check our website from time to time to review di current version of di Agreement. We reserve di right to amend di Agreement, as law allow, without notice, and na your responsibility to check our website for di latest version of di Agreement. Di Agreement wey dem don change go become valid once we publish am for our "Website", wey mean https://deriv.com and im subdomains, and any oda website, domain, or mobile application wey we dey operate, wey na through am we dey provide di Services. If we make material changes to di Agreement, we go notify you. If you reject any change for di Agreement, you must stop using our Website and Services, and we go terminate dis Agreement according to Clause 15. If you continue to use di Website and Services, e mean say you accept di change.
1.4. Terms wey dem use for dis Agreement, like “including” or “for example”, no be words wey dey put limit, and dem go interpret dem as if di words “without limitation” follow dem. Di headings for dis Agreement na only to make tins easy, and e no go affect di meaning or interpretation of dis Agreement for any way.
1.5. English na di official language wey get control for all aspects of our Services and our relationship wit you. Dis one apply to dis Agreement, all Website content, and all official communications. To make tins easy for you, we fit communicate wit you or provide content for languages oda than English, and some of dem fit don use automated technology translate. All content and communications wey no be English na only as courtesy. If any conflict, difference, or ambiguity dey for di meaning or interpretation, dem go settle di matter by referring to di English language, wey go get authority and prevail for all matters.
2. Provision of products and Services
2.1. We dey provide our Services through Deriv-branded platforms wey dey available for di Website (di “Platforms”).
2.2. Our products include digital wallet (di "Wallet") wey allow you manage funds across your accounts.
2.3. Di products and Services wey you use determine di Deriv entity wey link to your account.
2.3.1. Deriv (BVI) Ltd dey linked to di accounts wey provide access to di following products:
2.3.1.1. Standard Contracts for Difference (“CFDs”) for financial instruments and Derived Indices through Deriv MT5; and
2.3.1.2. Zero-spread CFDs on financial instruments and Derived Indices through Deriv MT5.
2.3.2. Deriv Investments (Cayman) Limited dey linked to di accounts wey provide access to CFDs on financial instruments and Derived Indices through Deriv MT5.
2.3.3. Deriv (Mauritius) Ltd dey linked to di accounts wey provide CFDs on financial instruments and Derived Indices through Deriv MT5.
2.3.4. Deriv (V) Ltd dey linked to di accounts wey provide access to CFDs on financial instruments and Derived Indices through Deriv MT5.
2.3.5. Deriv (FX) Ltd dey linked to di accounts wey provide access to CFDs on financial instruments through Deriv MT5.
2.3.6. Deriv Capital International Ltd dey linked to di accounts wey provide access to Options and Multipliers on financial instruments and Derived Indices through Deriv Trader and Deriv Bot.
2.3.7. Deriv Solutions (Panama) SA dey linked to di accounts wey provide access to Spot purchase and sale of supported virtual assets and di trading of leveraged perpetual Futures contracts on virtual assets.
2.3.8. Deriv (SVG) LLC dey linked to di accounts wey dey give access to di following products and services:
2.3.8.1. Standard CFDs on financial instruments and Derived Indices through Deriv MT5;
2.3.8.2. Swap-free CFDs on financial instruments and Derived Indices through Deriv MT5;
2.3.8.3. CFDs on financial instruments and Derived Indices through Deriv cTrader;
2.3.8.4. Transactions wit Fiat currency and Cryptocurrency;
2.3.8.5. Wallet;
2.3.8.6. Transactions for Deriv P2P; and
2.3.8.7. TradingView access.
2.3.9. Di particular financial instruments and Derived Indices wey dey available for each Platform fit different and dem fit change from time to time.
2.4. We dey offer our Services without face-to-face contact, and we dey communicate through our Website, emails, and oda electronic correspondence. Communication wit you through Amy, our AI chat assistant (“Amy”), no be part of di services wey we dey provide and e dey available only for general support questions.
2.5. We dey offer our Services on execution-only basis. Dis mean say you go dey responsible to make your own trading decisions and take your own actions when you dey send your transaction orders through di Website. We go execute any specific instructions wey come from you, and we no get duty to make sure say di transactions dey suitable or appropriate for you. Especially, nothing wey Amy communicate constitute trading advice, personal recommendation, or invitation to trade.
2.6. CFD trading no give you any right to di underlying instrument of your trade. Dis mean say you no go get any interest for, or di right to buy, any underlying shares wey relate to dis underlying instruments, since CFDs represent only notional value.
2.7. Na only us get di right to decide di scope, availability, and nature of di services and products wey we dey offer you.
2.8. We dey provide our Services only to residents of certain countries because of legal and regulatory restrictions and our internal policies. We fit change di list of countries from time to time.
2.9. We fit choose to introduce, modify, or stop services and products for any reason, including reasons wey relate to regulatory compliance, operational efficiency, or strategic considerations. For any circumstance like dis, we go make reasonable effort to notify you and give you guidance on how to manage your account.
2.10. You agree say charges fit apply to some transactions and Services, including but no be limited to conversion rates, transfer adjustments, and any oda applicable charges (for example, for transactions wey involve virtual assets) (each one, a "Charge"). We go make reasonable effort to show you di applicable Charges for one specific transaction before you give final instruction to continue. We go show you dis information through di relevant screen, notification, or communication channel wey connect to dat transaction. When you confirm a transaction, you agree to pay any applicable Charges, wey fit comot directly from your account or from di value of di transaction.
Apart from standard conversion rates, internal transfers between your own Wallets, withdrawals, and transactions through Deriv P2P or a Payment Agent fit get transfer adjustment or oda applicable Charge. We go disclose details of any such Charge to you through di relevant screen, notification, or communication channel wey relate to di transaction, before you give your final instruction to continue.
2.11. Di entity wey you fit get account wit depend on your country of residence and di products wey you want trade.
3. Custody of virtual assets
3.1. We no be standalone custodian. We dey hold or control virtual assets wey dem keep for segregated client accounts on your behalf only to make transfers, exchanges, or oda Services possible.
3.2. Ownership of virtual assets wey dey your account remain with you at all times. We no dey acquire ownership of your virtual assets except as e strictly necessary to settle your instructions or as set-off against amounts wey you owe us under Clause 7.2.
3.3. We dey maintain internal records wey dey separate your virtual assets from our own assets and dose of oda clients. Virtual assets wey we hold on your behalf no dey available to our creditors.
3.4. We dey keep your virtual assets for wallets wey we dey manage through third-party exchange and wallet infrastructure providers. We still dey responsible to you for your assets; however, operational disruptions, cybersecurity incidents, or if these providers become insolvent, e fit cause delays or limitations wen you wan access, recover, or transact wit your assets (see Clauses 3.8 and 3.9 of Risk Disclosure).
3.5. We no dey lend, rehypothecate, or use your virtual assets for our own account in any oda way, except as e necessary to settle your instructions or as you expressly agree wit us.
4. How you fit access our Services
4.1. To open Deriv account and use our Services, you need to meet all di following conditions, and you dey make di following representations to us:
4.1.1. You don read di Agreement finish and understand say you go dey buy and sell trades under dis Agreement (including, to avoid doubt, di risks wey dem describe for di Risk Disclosure);
4.1.2. You don read our Privacy Policy and you sabi how we dey process personal data. You don also read di Amy AI Assistant Notice, wey explain how we dey process your personal data wen you use Amy;
4.1.3. You dey act only for your own benefit, no be for any oda pesin or on behalf of anybody else;
4.1.4. You dey 18 years old or pass; and
4.1.5. You no be resident of any kontri wia we no dey offer our services (see Clause 2.8).
4.1.6. You fit hold only one account wit di Deriv group of companies, wey we create wen you register wit us, and you must not open, hold, control, or benefit from any additional account. Any oda account wey you hold, control, or benefit from go be treated as “Duplicate Account”. Dis restriction no dey apply to any Platform account, wallet, sub-account, or product-specific account wey we provide under your main account.
4.2. To access our Services, you go need computer or mobile device wey dey compatible, reliable internet connection, and web browser wey dey compatible. For some transactions, like dose wey involve virtual assets, you fit need third-party virtual asset wallet wey dey compatible. Na only you get responsibility to make sure say your device, browser, internet connection, and any third-party wallet wey you use dey compatible wit and enough for your use of di Services.
4.3. Subject to di terms of dis Agreement and provided say we accept you as client, we dey give you licence to use di Platforms only for your personal use and benefit. As far as third-party software dey inside di Platforms, you go comply wit di terms of any third-party software licences wey dem fit give you from time to time.
4.4. If you decide to use or download third-party software wia you fit access our Services (especially MT5), you agree to follow di terms and conditions wey dis Agreement set out. You acknowledge say you no go fit place orders until we accept you as client.
4.5. If you get Deriv cTrader account, you agree to follow dis terms.
4.6. If you get Deriv Copy account, you agree to follow dis terms.
4.7. If you get TradingView account, you agree to follow dis terms. TradingView na third-party platform wey dey provide charting, market analysis, and TradingView tools. Any features, charts, or services wey TradingView provide dey under dia independent terms of service and licensing requirements.
4.8. If you access TradingView charts or content through our Platforms, you acknowledge say dat content na only for personal use and you no fit use am for commercial purpose without direct licence from TradingView. We no dey liable for any breach of TradingView terms wey you commit.
4.9. Na your responsibility to make sure say your account credentials remain confidential and say no oda pesin apart from you use dem. You go notify us immediately if you become aware say your account credentials don compromise or anybody apart from you don use your account. If we believe say security breach don happen, we fit require you to change your account credentials.
4.10. You must not give or offer to give access to capital or funds make third parties trade wit us. You must not use di services of any third party wey offer to provide funded accounts for you to trade on our Platforms.
5. Know Your Customer
5.1. General
5.1.1. You agree to give us true, complete and correct information and documentation during registration, including your name, permanent residential address, date of birth, place of birth, kontri of residence, contact number, and email address.
5.1.2. We get di right to carry out due diligence on you, wey include to collect certain information and verify your identity and permanent residential address through documents. To verify your identity, you go normally need to give us di following documents or uploads:
5.1.2.1. A selfie;
5.1.2.2. Clear, coloured copy of valid government-issued ID wey neva expire, like passport, driver's licence, or ID card;
5.1.2.3. Proof of address, wey na formal document wey include your residential address. Documents wey we fit accept fit include copy of your bank statement, electricity bill, water or gas bill, council tax bill, tax letter, landline phone bill (we no dey accept mobile phone bills), television services bill, home internet bill, or local authority waste disposal bill. Di bill must show your full name and address. E important to note say di utility bill no suppose pass twelve (12) months old, and di details for di bill must match di personal information wey you give wen you open account wit us; and
5.1.2.4. Proof of wealth: formal document wey show your source of funds, for example, your payslip or bank statement.
5.1.3. We reserve di right to use absolute discretion to decide weda to accept or not accept your application to open account wit us. We no get any obligation to give any reason for our decision to reject your application.
5.1.4. Afta we onboard you as client, you agree to give any information or documentation wey we request within di timeframe wey we set. If any of your KYC documentation expire, we get di right to request additional KYC documentation wey neva expire, and you agree to give am to us. We reserve di right to restrict payments and/or refuse to provide our Services to you if you no provide di information and/or documentation wey we request on time.
5.1.5. Na only you, as di account holder, fit deposit or withdraw funds to or from di account. You agree to give us evidence say account or payment method belong to you if we request am. All funds wey you deposit into your account must be your own. You no fit hold funds for third party or join your funds together wit third-party funds.
5.1.6. You agree make dem disclose your information to third parties for KYC purposes and any oda checks.
5.2. Tax
5.2.1. We fit collect basic information about your tax status so dat we fit meet our obligations under laws wey concern di Common Reporting Standard (CRS), di Foreign Account Tax Compliance Act (FATCA), and any oda tax reporting law wey apply. Dis mean say we go need make you give us information wey fit identify you personally, including your tax identification number, di kontris wia you be tax resident, confirmation whether you be US citizen or whether your place of birth dey for di US, and/or any oda information wey di applicable laws require.
5.2.2. Di tax information wey you fit give us, na only authorities wey law require make dem collect dis information for tax reporting go see am. We go disclose your tax information to dem only for di extent wey law require us to do so. We no dey use, disclose, or process dis information for any oda way at any time.
5.2.3. You go inform us without any unnecessary delay if any change happen to your residency, citizenship status, names, address, or any oda changes wey concern your profile during di period of dis Agreement.
5.2.4. You na di pesin wey get full responsibility for your tax matters, including any applicable returns and to comply wit any applicable laws and regulations. We no dey give any advice about taxation and/or your personal tax position. We no go accept any liability for any bad tax consequences wey fit happen because of your use of di Services wey Deriv provide.
5.3. Fraud
5.3.1. We reserve di right to block or hold di funds for your account, cancel any profits, suspend your account, end dis Agreement without notice, and/or cancel any request for deposit, withdrawal, or refund of your funds if we know or get reason to believe say any fraud don happen or go happen, including if one or more of di following cases na true:
5.3.1.1. Dem open your account under false or fake name;
5.3.1.2. You don submit fraudulent or tampered document(s); or
5.3.1.3. You don register wit more than one email address/phone number.
5.3.2. We fit use di personal information wey you give us to carry out anti-fraud checks.
5.3.3. Di personal information wey you give us fit be disclosed to identity verification, credit reference, or fraud prevention agencies, wey fit keep record of dat information.
5.3.4. You must give us information and documentation wey dey current, accurate, and complete. If dem look outdated, inaccurate, or incomplete, we reserve di right to reject dem or ask you to correct or verify any details wey you don give us.
5.3.5. Dem fit record your telephone conversations and/or electronic communications, including interactions wit Amy. Dem fit use dis recordings for anti-fraud purposes, quality assurance, regulatory compliance, and service improvement, according to our Privacy Policy.
6. To comply wit laws
6.1. As you dey access our Website and Services, na your responsibility to make sure say you understand di relevant laws and regulations for your kontri, and you must comply wit all applicable laws and regulations. For some kontris, we fit no get permission to offer our Services to you unless you don take proactive steps to ask for information about dem and request make we provide you wit our products and services. Access to di Services and di offering of certain trades through our Services fit also get restrictions for some jurisdictions. Na your responsibility to know di restrictions wey apply for your kontri of residence and follow dem. As you continue to access our Website and Services, you dey confirm to us say you dey do so legally and say, wia e relevant, you don ask for information about our products and services and request make we provide dem to you.
7. Our rights
7.1. We reserve di right, as we dey act reasonably, to suspend, refuse, or cancel any of our Services, refuse or reverse any of your trades, ask you for refund, and/or make adjustment against your account for our favour in connection wit deposits into or withdrawals from your account for any reason, including di following:
7.1.1. If we believe say your activity on our Website or Services fit be illegal for your kontri or state, or say e fit break any laws, regulations, instruments, ordinances, or rules, including dose wey govern any exchange, financial market, or financial regulatory environment;
7.1.2. If we reasonably believe say you don make or dey make any false or misleading representation to us; or
7.1.3. Any time wey legal authorities, law enforcement agencies, or regulators contact us to request make we stop to offer our Services to you.
7.2. We reserve di right to set off any amount wey you owe us against any funds or virtual assets wey we hold for your account, subject to Clause 3. Dis include any outstanding Charge, any oda outstanding fees wey we communicate through di platform, or losses wey we don incur because you fail to carry out your obligations under dis Agreement.
7.3. If any error happen for our Website or Platforms (including any payment-related errors from our payment services providers), we get di right to take any action wey dey necessary to correct di error, including to correct any wrong information, temporarily or permanently suspend access to di relevant products, modify, replace or refund funds, or refuse or reverse a trade.
7.4. If you notice any error inside any report or statement we give you, like any amount wey dem mistakenly credit to your account, you must inform us immediately, and na your responsibility to return dis amounts to us. If we notice such occurrence, by dis Agreement you authorise us to correct di error by changing di report or statement and, if e apply, treat am as deficit balance. If you don use any funds wey dem mistakenly credit to you, we fit, without notice, close all or any of your open positions at any closing prices wey we reasonably believe say dey appropriate to recover such funds.
7.5. If dem disable your account for any Platform for any reason (for example, your Deriv MT5 account), we get di right to close any pending positions at di market price wey dey at dat time.
7.6. We get di right to take any action wey we consider necessary, based on our own discretion, to make sure say you comply with applicable laws, rules, or regulations. Dis actions go bind you and no go make us liable.
7.7. If we determine say you don engage for inappropriate behaviour, including using offensive language, we get di right to restrict or suspend your account or end dis Agreement without notice.
7.8. We get di right to ask you for information at any time to verify say you dey comply with dis Agreement. If you no comply with our reasonable request for information, we fit restrict or suspend your account or end dis Agreement without notice.
7.9. We fit keep records wey include your personal data, trading information, and communications, because of our legal and regulatory obligations. Our records go serve as documentation of how you use di Services unless dem prove say dem no correct. If you request am, we fit give you your records, although we no dey responsible for any record-keeping obligations wey you fit get. You acknowledge and agree say we fit use our records as evidence for any legal or regulatory proceedings.
7.10. We get di right to introduce, change, suspend, withdraw, or restrict any promotion or bonus; and reverse or remove any bonus wey dem credit by error or wia we reasonably suspect abuse or breach of di Agreement.
7.11. If we identify say you hold Duplicate Accounts against dis Terms, we get di right, based on our own discretion and without prior notice, to:
7.11.1. Close any Duplicate Account(s); and
7.11.2. Transfer any remaining Balance from di closed Duplicate Account(s) to di single account wey we authorise make e remain open under dis Terms (di "Active Account").
7.12. Wia balance transfer happen between accounts wey dem hold for different currencies, we fit, based on our discretion, automatically open new sub-account or purse for di original currency of di funds inside di Active Account to make di transfer easy without currency conversion. If, for exceptional circumstances, we do conversion, we go do am at di market rate wey dey at di time of transfer, and you go bear any associated costs or exchange rate risks.
7.13. We determine which account dem designate as di Active Account based on our own discretion, using factors wey include, but no be only, KYC verification status, account activity, and integrated services.
8. Market abuse and prohibited behaviour
8.1. We maintain systems to monitor and detect market abuse. You agree say you no go enter any transactions wey fall under di definition of market abuse according to applicable laws.
8.2. You no go:
8.2.1. Trade if you get insider information or insider knowledge wey relate to any financial market, virtual asset, issuer, or instrument;
8.2.2. Unlawfully disclose any inside information or insider knowledge wey relate to any financial market, virtual asset, issuer, or instrument;
8.2.3. Trade if you dey try or don try to manipulate di market for any financial instrument or virtual asset;
8.2.4. Trade for any way wey violate any laws, regulations, instruments, or ordinances, including those wey govern how any exchange, financial market, or financial regulatory environment dey operate;
8.2.5. Act for abusive or dishonest way concerning our Website, Platforms, or other products;
8.2.6. Enter trades wey manipulate our products;
8.2.7. Open trades wey dey meant to take advantage of mistakes for prices; or
8.2.8. Spread any information wey false, no accurate, or wey fit mislead pipo in any way wey fit manipulate, or try manipulate, di market for any financial instrument or virtual asset.
If we determine or suspect say you don breach dis Clause 8.2, we fit stop you from trading, freeze your account, suspend trading for your account, reverse any trades wey dis matter affect, close any open positions, block withdrawals, refund di money wey you don deposit, keep any funds wey you fit don accumulate, or take any oda measures wey we reasonably believe say dem necessary. Administrative adjustments dey different from transactions wey clients initiate, and dem final.
9. Negative balance protection
9.1. We fit offer negative balance protection only if we decide, to protect you from unfavourable market movements wey fit affect your trades. We no get obligation to provide negative balance protection at any time or for any circumstance, and you no suppose expect say e go always dey available.
9.1.1. For CFD accounts, wia we choose to offer am, negative balance protection dey consider your total liability from all open trades inside dat CFD account, compared with di funds wey dey available for dat account, instead of to assess each trade one by one.
9.1.2. For Futures accounts on virtual assets, protection against your account balance falling into deficit dey instead provided through di insurance fund and Auto-Deleveraging mechanism wey Clause 4.2 of di Trading Terms describe.
9.2. Even when we offer negative balance protection, e no apply for di following situations:
9.2.1. Wen you open a trade wey dem consider prohibited; or
9.2.2. Wen negative balance come from your breach of dis Agreement.
10. Dormant accounts
10.1. If your account no record any transactions for more than twelve (12) months, dem go consider am as dormant account, and we reserve di right to make adjustment against your wallet for our benefit at dat time and for every six (6)-month period wey your account dey remain dormant.
10.2. If dem don lock or suspend your account and e no record any transactions for twelve (12) months or more, we reserve di right to take back di funds wey dey your account.
10.3. If your account don dey inactive for thirty (30) days and di account Balance na one (1) USD or less, we reserve di right to take back di funds wey dey your account.
10.4. If you get account for a Platform wey don dey inactive for 6 months or more and di account Balance na one (1) USD or less, we get di right to transfer dis funds to your wallet.
10.5. If your account remain dormant continuously for five (5) years, we reserve di right to close your account and suspend any Balance wey remain. You fit request refund of di suspended Balance if you contact our support team, complete our identity verification checks, and provide any oda information we reasonably require.
10.6. CFD accounts wey don stay inactive
10.6.1. If you get account for a CFD Platform wey don dey inactive for a period wey we decide at our sole discretion, we fit put partial or full restrictions for your account for di Platform, or classify your account as dormant. Any funds wey dey for your dormant CFD account go transfer to your wallet.
10.6.2. Even if you use automated or algorithmic trading tools, dem still fit classify your CFD account as dormant if no activity dey recorded for di account within di specified time period.
10.6.3. We get di right to delete your Deriv MT5 demo account afta thirty (30) days of inactivity.
10.6.4. We get di right to put partial or full trading restrictions for your Deriv MT5 real account afta sixty (60) days of inactivity. Any funds wey dey for your dormant Deriv MT5 account go transfer to your wallet.
10.6.5. We get di right to archive your Deriv MT5 real account afta two (2) years of inactivity.
11. Death or incapacity
11.1. Your death or Incapacitation no go automatically end dis Agreement. We fit restrict your account once we receive direct notice say you don die or you dey Incapacitated, and we go decide as we see fit whether to keep am open, restrict am, or close am according to dis Clause and Clause 10 (Dormant Accounts).
11.2. “Incapacitation” mean any condition wey make you no fit manage your affairs or give us instructions — for example, becos of illness, injury, or mental or physical condition — as court order, medical certification, or oda documentation wey we consider sufficient show. We no get obligation to investigate your mental or physical condition by ourselves, and we fit rely on di documentation wey pipo submit give us.
11.3. Your legal representative (for example, an executor, administrator, guardian, or attorney) suppose notify us through our Contact Us page as soon as dem fit reasonably do am. We no go be liable for anything wey anybody do for di account, and all dis actions go remain valid and binding on you, your estate, and any successor in title, until we receive actual written notice.
11.4. Before we discuss your account or act on any instruction, your representative must prove dia identity and dia authority to act on your behalf, in a way wey reasonably satisfy us.
11.5. We fit require documents like death certificate, grant of probate or letters of administration, medical or court certification of incapacity, or — if any dispute dey between potential claimants — written confirmation from a lawyer or court order, before we act on any instruction or release any funds. We fit request more documents or different documents depending on your jurisdiction, and we reserve di right to refuse to act until di documentation wey dem provide satisfy us.
11.6. As we dey wait for di matter to resolve, we fit restrict di account (including pausing trading, deposits, or withdrawals), and we fit refuse to act on any instruction without liability, as long as we act reasonably and in good faith.
11.7. Your representative suppose provide di documentation wey dis Clause require within reasonable time. If dem no provide valid documentation, di account go remain under our standard terms on inactivity, including di dormant account provisions wey Clause 10 set out, and any applicable dormant fees, fund rescission, or account closure under dat Clause go continue to apply.
11.8. We, our officers, employees, and agents no go get liability for anything wey we, our officers, employees, or agents do, or fail to do, in good faith while relying on dis Clause, including when we rely on documentation or authority wey dem later find say e no valid or say pipo dey dispute am.
11.9. Nothing wey dey inside dis Clause mean say we must provide legal, tax, or estate-planning advice. Your representative suppose seek independent legal advice about probate, estate administration, or any dispute about who get right to di account.
12. Third-party relationships
12.1. One of our affiliates fit introduce you to us. You acknowledge say we no authorise our affiliates to make any contract, agreement, or warranty on our behalf. In particular, affiliates no get authority to collect any money from you, offer any guarantee against losses, offer trading services, or offer any advice in our name.
13. Warranties and indemnities
13.1. You warrant and represent to us say na only you dey fully and personally responsible to settle every transaction wey you enter through your account wit us.
13.2. You warrant and represent to us say na only you control access to your account and say no minors or any oda third parties get access to your account.
13.3. You remain fully liable for any and all positions wey anybody trade through your account, and for any credit card transactions or oda payments wey dem make through di Website or Platforms for your account. You agree to indemnify us against any and all costs and losses of any kind wey we fit incur as direct or indirect result of your failure to carry out or settle any such transaction wey you enter through di Website or Platforms.
13.4. You dey responsible to compensate us for any costs and losses wey we fit incur or bear because you fail to comply wit any of your obligations wey dis Agreement set out. Dis include say you go indemnify us against any costs wey come up because we enforce any of our rights under dis Agreement.
13.5. We specifically and expressly disclaim any and all warranties or representations, whether express or implied, statutory or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, wey relate to di Services, Website, and Platforms.
13.6. We provide our Services, Website, and Platforms on an “as is” and “as available” basis, and we no give warranty say dem no go get any errors, say dem go correct any errors, or say dem no get any third-party interference, such as hackers or any oda harmful components wey come up outside our control.
13.7. We no claim say our Services, Website, and Platforms go always dey available without interruption or say we go provide service wey no get any error. Subject to Clause 14.1, we no go get liability for di consequences of any such errors or interruptions.
14. Liability
14.1. Nothing wey dey for dis Agreement go limit or exclude our liability for anything wey applicable law no allow us limit or exclude.
14.2. Subject to Clause 14.1, we no go liable to you under contract, tort, or any oda ground (including liability because of negligence) for (a) any loss of business, revenue, profits, or savings wey you bin expect; (b) any money wey waste, or any data wey corrupt or destroy; (c) any loss of goodwill or reputation; (d) any indirect or consequential loss; or (e) any act or omission by any third party wey, for each case, arise directly or indirectly because of dis Agreement.
14.3. Subject to Clauses 14.1 and 14.2, we fit liable for your losses only to di extent wey di losses happen because of our gross negligence, wilful default, and/or fraud. Di total liability we get to you for all claims wey arise from or connect to dis Agreement (including claims because of breach of contract, tort, negligence, under statute, or any oda ground) go be limited to di total amount of deposits minus withdrawals for your Wallet on di date wey di cause of action don accrue.
14.4. Subject to Clause 14.1, if we provide information, news, market commentary, or research for our Website or inside any communication, including newsletters, even though we dey take reasonable steps to make sure say dis information correct, we no go liable for any losses wey you suffer because information wey we give no correct or get mistake, or because you take or no take any action based on dis information. Dis include direct or indirect losses, and losses wey happen because of breach of contract, tort, negligence, under statute, or any oda ground. If you wan use dis information to help you make your own trading decisions, you do am at your own risk. Dis clause apply equally to responses wey Amy generate — you use such responses at your own risk, and you no suppose rely on dem as di basis for any trading decision.
14.5. Subject to Clause 14.1, we no go liable for any loss, delay, or failure wey happen because your device, browser, internet connection, or any third-party wallet no meet di requirements wey Clause 4.2 set out, or because such device, browser, connection, or third-party wallet no compatible, no work well, or get security failure wey dey outside our control.
14.6. Subject to Clause 14.1, we no go liable for any costs, losses, or damages wey happen because you breach third-party licensing agreements, including any commercial use wey nobody authorise of content, charts, tools, or software wey you access through or use in connection with our Platforms. You acknowledge say dem provide such third-party content and software for personal use only, unless di relevant third-party provider expressly permits am under a direct licence. Furthermore, you dey use all software at your own risk. We no go liable for any financial losses wey happen from your use of third-party software on our Trading Platforms.
15. Termination
15.1. You fit terminate dis Agreement at any time if you give us notice (according to Clause 18). Afta you give us notice, you suppose close any open trades as soon as e reasonably practicable and, whether wetin happen or not, within twenty-one (21) days. Afta dat, we keep di right to close your trades on your behalf (at di market price wey dey at dat time) before we permanently close your Deriv account.
15.2. We fit terminate dis Agreement and close your Deriv account at any time if we give you twenty-one (21) days' notice (according to Clause 18). Afta we give you notice, we no go accept any new instructions from you. You suppose close any open positions within twenty-one (21) days from di date of di notice. Afta dat, we keep di right to close your trades on your behalf (at di market price wey dey at dat time) before we permanently close your Deriv account.
15.3. We fit terminate dis Agreement and close your Deriv account at any time without prior notice:
15.3.1. If you no fit pay your debts when dem don due, or you become bankrupt or insolvent, as any applicable bankruptcy or insolvency law define am;
15.3.2. If dem appoint a receiver, examiner, or administrator for all or any part of your business or assets, or dem strike your business or company comot from di registrar of companies for di jurisdiction wia dem register am, or dem make an order or pass a resolution make dem wind up di business or company;
15.3.3. If you materially breach any term of dis Agreement;
15.3.4. If you make any material misrepresentation to us, or any representation wey you make to us dey false or misleading in any material way when you make am;
15.3.5. If you fail to provide any information we request from you according to dis Agreement;
15.3.6. If we reasonably believe say security or regulatory risk dey if we continue dis Agreement with you;
15.3.7. Because of reasons wey relate to our internal policies;
15.3.8. If applicable law or a regulator require us to do so;
15.3.9. As e don set out for Clauses 5.3, 7.7, and 7.8 of these General Terms of Use; or
15.3.10. As dem set out for di Trading Terms or di Funds and Transfers Terms.
If we terminate dis Agreement according to dis Clause 15.3, we keep di right to close your trades on your behalf (at di market price wey dey at dat time) before we permanently close your Deriv account.
15.4. When dis Agreement don terminate:
15.4.1. We get di right to deduct all di outstanding amount wey you owe us from your account;
15.4.2. We go return di net balance of any money wey remain for your digital purse give you without unnecessary delay, by sending di funds direct to your bank account or oda verified payment method, unless we get right to hold di funds under dis Agreement or applicable laws (for example, if we suspect say di funds na proceeds of crime); and
15.4.3. You must stop immediately to use or get access to di Website, Services, and Platforms, including any third-party software wey dey inside dem.
15.5. Ending dis Agreement no go affect any obligation or right of any party wey don arise before di termination.
15.6. Di following clauses go remain valid even afta dis Agreement end: 1 (Introduction), 5 (Know your customer), 10 (Dormant accounts), 11 (Death or Incapacitation), 13 (Warranties and indemnities), 14 (Liability), 15 (Termination), 16 (Intellectual property rights), 17 (Force majeure events), 18 (Communication with us), 19 (Complaints), 20 (Governing law and jurisdiction), and 21 (Miscellaneous).
16. Rights for intellectual property
16.1. You acknowledge say we, our affiliates or our licensors own all intellectual property rights for di Website and Platforms, including all related information, technology, and oda materials, including all software, concepts, methodologies, techniques, models, templates, algorithms, trade secrets, processes, information, materials, source codes, structure, sequence, organisation, images, text, graphics, illustrations, data, and know-how wey dey inside dem, all modifications, alterations, updates, upgrades, enhancements, and derivative works of dem, and all related documentation and manuals.
16.2. You acknowledge say di intellectual property for our Website and Platforms na licence we give you (we no sell am to you) only according to dis Agreement, and say you no get any oda right, title, or interest for, or to, di intellectual property rights for di Website and Platforms.
16.3. For di Website, Platforms, any part of dem, and any third-party software wey dey inside dem, you must not:
16.3.1. Reverse engineer, disassemble, or otherwise try to derive source code, except to di extent wey law expressly allow and except for any code wey dey publicly available on an open source basis;
16.3.2. Copy, modify, or translate any of di material;
16.3.3. Remove any proprietary notices;
16.3.4. Bypass any technical limitations or activate any features wey dem disable; or
16.3.5. Use these products to develop features or functions wey compete with dem.
16.4. You acknowledge say di word “Deriv” and di “Deriv” logo na registered trademarks.
16.5. You must get our written consent before you fit copy and distribute our materials for non-commercial purposes, and we go only give our consent if each copy of di material remain complete.
16.6. To copy or redistribute our materials for commercial purposes or for any kind of compensation, you must (a) get our written permission before and (b) make sure say all copies include di following notice for position wey pipo fit clearly see: “Copyright Deriv 2026. All rights reserved”.
16.7. Make you note say if you contact us with any suggestions to modify and improve our Website or Platforms, we fit make modifications based on your suggestions, but we no dey required to do so. Any modifications or improvements wey we make to di Website or Platforms based on your feedback go be only our property and di property of our licensors.
17. Force majeure events wey fit happen
17.1. Force majeure events na events wey dey beyond di control of either party and we no fit reasonably foresee dem. Dem fit include:
17.1.1. Any war, state or government action, terrorism act, fire, strike, riot, civil unrest or industrial action;
17.1.2. Natural disasters like flood, tornado, earthquake, and hurricane;
17.1.3. Public health emergencies wey concern di nation or international community, epidemics, or pandemics;
17.1.4. Di suspension, closure, or nationalisation of an exchange;
17.1.5. Any act or regulation wey govment, supra-national body, or authority make, wey we reasonably believe say e fit stop us from maintaining an orderly market, or if govment impose limits or unusual terms on any instrument and/or im derivative for our Platforms;
17.1.6. Technical failures for transmission, communication, or computer facilities, power failures, or electronic or equipment failures;
17.1.7. If any third party, including a supplier, liquidity provider, intermediate broker, agent, custodian, exchange, clearing house, or regulatory organisation, fail to carry out im obligations or provide im services to us;
17.1.8. Any event wey seriously disrupt di market, including when trading for one particular market close before time;
17.1.9. Changes wey too much for di price, supply, or demand of any product, whether di changes don dey already or we reasonably expect dem; or
17.1.10. Oda events wey nobody fit foresee, expect, or predict, and wey no depend on wetin di parties want.
17.2. We no go liable for any delay or failure to carry out any of our obligations under dis Agreement, as far as di delay or failure result from a force majeure event.
17.3. If we determine say a force majeure event dey, we fit, without notice and at any time, act reasonably and take one or more of di following steps:
17.3.1. Change di trading hours for any particular transaction;
17.3.2. Reduce leverage;
17.3.3. Change your margin requirements, wey fit mean say you go need provide additional margin;
17.3.4. Limit di instructions wey you fit give concerning a trade;
17.3.5. Cancel all open positions for affected instruments; or
17.3.6. Close any or all of your open positions at a price wey we reasonably consider appropriate.
17.4. If we take any of dis measures, subject to Clause 14.1, we no go liable to you for any losses.
18. How to communicate wit us
18.1. You fit contact us through online chat, WhatsApp, or Amy. You go see quick-access buttons for our Website. Amy na automated system wey dey available for general support questions — if you want talk wit a member of our team, you fit request a live agent at any time.
18.2. We dey committed to resolve your question as quickly as possible, and we appreciate your patience as you give us time to resolve di matter.
18.3. If we no fit resolve your question or you feel say our response no dey satisfactory, you fit submit an official complaint to us by following di process wey dem describe for Clause 19 (Complaints) below.
18.4. Na your responsibility to make sure say you fit receive di emails wey we send to you.
18.5. Any notice or communication wey dem require or allow under dis Agreement must dey for writing, and dem go take am as notice wey dem properly serve, give, deliver, and receive once dem deliver am to di recipient email address. For di purpose of dis clause, “Business Days” mean business days for di jurisdiction wia we register our company (see Clause 1.1). Any notice wey dem send by email, dem go take am as notice wey di recipient don receive on di next Business Day afta di day wey dem send am. If di day wey dem take as di day notice don arrive no be Business Day, dem go take di notice as received on di next Business Day.
19. Complaints
19.1. We don commit ourselves to make sure say dem dey handle complaints quickly and fairly.
19.2. If you wan file complaint about our Services, you fit do am by sending di details and evidence wey relate to your complaint give us through complaints@deriv.com. We go confirm through email say we don receive your complaint, investigate am, and send you final response within fifteen (15) Business Days afta di day we receive di complaint. For more information, make you read our Complaints policy.
20. Law wey govern dis Agreement and jurisdiction
20.1. Dis Agreement and any dispute wey arise from am, connect wit am, or concern how dem interpret dis Agreement, including dispute wey no be contract matter, go dey under di laws of di jurisdiction of di party wey you sign dis Agreement wit, as follow:
20.1.1. Deriv (BVI) Ltd: British Virgin Islands;
20.1.2. Deriv Investments (Cayman) Limited: Cayman Islands;
20.1.3. Deriv (Mauritius) Ltd: Mauritius;
20.1.4. Deriv (V) Ltd: Vanuatu;
20.1.5. Deriv (FX) Ltd: Federal Territory of Labuan (Malaysia);
20.1.6. Deriv Solutions (Panama) SA: Panama;
20.1.7. Deriv Capital International Ltd: Samoa; or
20.1.8. Deriv (SVG) LLC: Saint Vincent and the Grenadines.
21. Oda matters
21.1. Dis Agreement na di complete agreement between you and us, and e don replace all previous agreements, promises, assurances, and representations, whether dem write am or talk am, wey concern di matter wey dis Agreement cover.
21.2. If any court or administrative body wey get authority to decide dis kind matter find any part of dis Agreement invalid or say dem no fit enforce am, dat invalidity or inability to enforce am no go affect di oda parts of dis Agreement, wey go remain fully valid and effective.
21.3. If we no insist say you must carry out any of your obligations under dis Agreement, or if we no enforce our rights against you, or if we delay before we do am, dat one no mean say we don give up our rights against you, and e no mean say you no need to comply wit dose obligations. If we decide to overlook any default wey you commit, we go only do am for writing, and dat one no mean say we go automatically overlook any later default wey you commit.
21.4. We fit assign any or all of our rights under dis Agreement give third party.
21.5. You no fit assign any or all of your rights under dis Agreement give third party unless we don first give you written consent.
