Gwaro rino rinotaura mitemo yakazara uye mimiriro inoshanda pakushandisa kwenyu zvigadzirwa nemasevhisi edu. Tinokurudzira kuti muprinte kopi yekuchengetedza.
1. Sumo
1.1. Mumiriri wenyu wekondirakiti ibazi rine akaundi yenyu yakanyoreswa (“Deriv”), rinogona kunge riri rimwe rezvinotevera:
1.1.1. Deriv (BVI) Limited (Company No. 1841206), kambani yakanyoreswa muBritish Virgin Islands ine kero yakanyoreswa paFloor 4, Banco Popular Building, Road Town, Tortola VG-1110, British Virgin Islands;
1.1.2. Deriv Investments (Cayman) Limited (Company No. 406695), kambani yakanyoreswa muCayman Islands ine kero yakanyoreswa paCampbells Corporate Services Limited, Floor 4, Willow House, Cricket Square, Grand Cayman KY1-9010, Cayman Islands;
1.1.3. Deriv (Mauritius) Ltd (Company No. 209524), kambani yakanyoreswa muRepublic of Mauritius ine kero yakanyoreswa pa2nd Floor, Offices 201 & 214, Ebene Square Business Hub, Lot E42, Rue de L'Estragon, Ebene, 72201, Republic of Mauritius;
1.1.4. Deriv (V) Ltd (Company No. 014556), kambani yakanyoreswa muRepublic of Vanuatu ine kero yakanyoreswa paUnit 1, Starfish Lagoon Townhouses, Second Lagoon, Port Vila, Republic of Vanuatu;
1.1.5. Deriv (FX) Ltd (Company No. LL13394), kambani yakanyoreswa muFederal Territory of Labuan (Malaysia) ine kero yakanyoreswa paNo. 1-23A, First Floor, Paragon, Jalan Tun Mustapha, 87008, Federal Territory of Labuan, Malaysia;
1.1.6. Deriv Solutions (Panama) SA (Company No. 155783176), kambani yakanyoreswa muPanama ine kero yakanyoreswa paCalle 50, Plaza 2000, Piso 17, Ciudad de Panamá, Provincia de Panamá, República de Panamá;
1.1.7. Deriv Capital International Ltd (Company No. 85936), kambani yakanyoreswa muSamoa, ine hofisi yakanyoreswa paUnit 25, 2nd Floor, Nia Mall, Saleufi Street, Apia, Samoa; kana
1.1.8. Deriv (SVG) LLC (Company No. 273 LLC 2020), kambani yakanyoreswa muSaint Vincent and the Grenadines ine kero yakanyoreswa paFirst Floor, SVG Teachers Credit Union Uptown Building, Corner of James and Middle Street, Kingstown P.O., St Vincent and the Grenadines.
Mazwi "we", "us", uye "our" anoreva Deriv. Munogona kuwana ruzivo rwemitemo pepeji redu reRegulatory Information. Tinopa masevhisi anokubvumidzai kutengeserana nezvigadzirwa zvemari zvakati zvakati uye kuita mabhizinesi nemari dzeVirtual Assets dzakati dzakati ("Services").
1.2. General Terms of Use idzi, pamwe neTrading Terms, Funds and Transfers Terms, Risk Disclosure, uye Additional Terms dzinoshanda kuchikwata icho akaundi yenyu yakanyoreswa pachiri, dzose dzinowanikwa pa-peji yeTerms and Conditions, dzinoumba Chibvumirano pakati penyu naDeriv (imwe neimwe sezvainogadziriswa nguva nenguva, dzichidanwa pamwe chete kuti “Chibvumirano”). Kana mukapihwa kusimudzira, bhonasi, chikurudziro, kana chimwe chipo chakafanana, mitemo yakananga yechipo ichocho (“Promotion Terms”) ichavawo chikamu cheChibvumirano pakati penyu naDeriv, asi zvinongoshanda kusvika pakati Promotion Terms idzo dzinoshanda kwamuri. Munobvuma zvakajeka mitemo yeChibvumirano, uye isu tinobvuma kuti mukwanise kupinda nekushandisa maSevhisi edu (sezvinotsanangurwa zvakadzama muClause 2 pazasi). Kana paine kusawirirana pakati peGeneral Terms of Use idzi, Trading Terms, Funds and Transfers Terms, Risk Disclosure, uye chero Promotion Terms dzinoshanda kwamuri, mutemo uyu wekutevedzana uchashanda (zvichienderana nenyaya iri pachiitiko): (i) Promotion Terms; (ii) General Terms of Use idzi; (iii) Trading Terms; (iv) Funds and Transfers Terms; uye (v) Risk Disclosure.
1.3. Munava nebasa rekutarisa webhusaiti yedu nguva nenguva kuti muongorore vhezheni iripo yeAgreement. Tine kodzero yekushandura Agreement, sezvinobvumidzwa nemutemo, pasina kuzivisa, uye ibasa renyu kutarisa webhusaiti yedu kuti muwane vhezheni yekupedzisira yeAgreement. Agreement yakashandurwa inova mutemo kana yaiswa pa"Website", inoreva https://deriv.com nema subdomain ayo uye imwe webhusaiti, domain, kana application yepanhare inoshandiswa nesu patinopa maServices. Kana tikaita shanduko dzinokosha pa Agreement, tichakuzivisai. Kana mukaramba shanduko ipi neipi muAgreement, munofanira kurega kushandisa Website neServices yedu, uye tichapedzisa Agreement iyi maererano neChikamu 15. Kuramba muchishandisa Website neServices kunoreva kuti mabvuma shanduko iyi.
1.4. Mazwi anoshandiswa muChibvumirano ichi, akaita se“kusanganisira” kana “semuenzaniso”, haasi mazwi anoganhurira uye anofanira kududzirwa seanoteverwa nemazwi “pasina kuganhurira”. Misoro iri muChibvumirano ichi iri yekubatsira kuverenga chete uye haizombokanganisa nenzira ipi neipi pfungwa kana tsanangudzo yeChibvumirano ichi.
1.5. Mutauro wepamutemo uye unotonga kuzvinhu zvose zvinoenderana neMasevhisi edu uye hukama hwedu nemi ndeweChirungu. Izvi zvinoshanda kuChibvumirano ichi, zvinyorwa zvose zvepaWebsite, uye tumezwi dzose dzepamutemo. Kuti mubatsirwe, tinogona kutaura nemi kana kupa zvinyorwa mune mimwe mitauro isiri Chirungu, imwe yazvo ingangodudzirwa nechishandiso chinoita chinhu chega chega (automated technology). Zvinyorwa zvose nekutaurirana kusiri muChirungu zvinopiwa kungoti zvibatsire chete. Kana paine kusawirirana, musiyano, kana kusajeka mupfungwa kana mutsanangudzo, nyaya iyi inofanira kugadziriswa nekutarisa mutauro weChirungu, uyo uchava ndiwo unotonga uye unokunda muzvinhu zvose.
2. Kupiwa kwezvigadzirwa neMasevhisi
2.1. Tinopa Masevhisi edu kuburikidza nemapuratifomu ane mutauro weDeriv anowanikwa paWebsite (“Mapuratifomu”).
2.2. Zvigadzirwa zvedu zvinosanganisira digital wallet ("Wallet") inokubvumidzai kutarisa mari pamaakaundi enyu ese.
2.3. Zvigadzirwa neMasevhisi zvamunoshandisa ndizvo zvinosarudza kambani yeDeriv yakabatana neakaundi yenyu.
2.3.1. Deriv (BVI) Ltd yakabatana neakaundi dzinopa mukana wekushandisa zvigadzirwa zvinotevera:
2.3.1.1. Standard Contracts for Difference (“CFDs”) pazvigadzirwa zvemari uye Derived Indices kuburikidza neDeriv MT5; uye
2.3.1.2. maCFD asina spread (zero-spread) pazvigadzirwa zvemari uye paDerived Indices kuburikidza neDeriv MT5.
2.3.2. Deriv Investments (Cayman) Limited yakabatana neakaundi dzinopa mukana wekushandisa maCFD pazvigadzirwa zvemari uye paDerived Indices kuburikidza neDeriv MT5.
2.3.3. Deriv (Mauritius) Ltd yakabatana neakaundi dzinopa maCFD pazvigadzirwa zvemari uye paDerived Indices kuburikidza neDeriv MT5.
2.3.4. Deriv (V) Ltd yakabatana neakaundi dzinopa mukana wekushandisa maCFD pazvigadzirwa zvemari uye paDerived Indices kuburikidza neDeriv MT5.
2.3.5. Deriv (FX) Ltd yakabatana neakaundi dzinopa mukana wekushandisa maCFD pazvigadzirwa zvemari kuburikidza neDeriv MT5.
2.3.6. Deriv Capital International Ltd yakabatana neakaundi dzinopa mukana wekushandisa Options neMultipliers pazvigadzirwa zvemari uye paDerived Indices kuburikidza neDeriv Trader neDeriv Bot.
2.3.7. Deriv Solutions (Panama) SA yakabatana neakaundi dzinopa mukana wekutenga nekutengesa nenzira yeSpot pazvinhu zvevhachuwo (virtual assets) zvinotsigirwa uye kutengeserana kwemakwikwi eFutures ane Leverage akaramba ari (perpetual) pazvinhu zvevhachuwo.
2.3.8. Deriv (SVG) LLC yakabatana nemaakaundi anopa mukana wekushandisa zvigadzirwa nemasevhisi anotevera:
2.3.8.1. Standard CFDs pazvishandiso zvemari neDerived Indices kuburikidza neDeriv MT5;
2.3.8.2. Swap-free CFDs pazvishandiso zvemari neDerived Indices kuburikidza neDeriv MT5;
2.3.8.3. CFDs pazvishandiso zvemari neDerived Indices kuburikidza neDeriv cTrader;
2.3.8.4. Kutengeserana kweFiat neCrypto;
2.3.8.5. Chikwama;
2.3.8.6. Kutengeserana kweDeriv P2P; uye
2.3.8.7. Mukana wekushandisa TradingView.
2.3.9. Zvishandiso zvemari zvakasarudzika neDerived Indices zvinowanikwa paPlatform imwe neimwe zvinogona kusiyana uye zvinogona kuchinjwa nguva nenguva.
2.4. MaSevhisi edu anopiwa pasina kusangana chiso nechiso, uye kutaurirana kwedu kunoitwa kuburikidza neWebsite yedu, maemail, uye dzimwe nzira dzekutaurirana dzeelectronic. Kutaurirana nemi kuburikidza naAmy, mubatsiri wedu weAI wekutaura naye ("Amy"), hakusi chikamu chemasevhisi atinopa uye zvinongowanikwa kuti mubatsirwe nemibvunzo yakajairika chete.
2.5. MaSevhisi edu anopiwa pahwaro hwekungoita zvamunoraira (execution-only) chete. Izvi zvinoreva kuti muchange muine mutoro wekuita zvisarudzo nezviito zvenyu zvekudyara mari pamunenge muchitumira maorder enyu ekutengeserana kuburikidza neWebsite. Tichaita maraira chaiwo amunotipa, uye hatizomanikidzwi kuona kana kutengeserana ikoku kwakakodzera kana kuenderana nemi. Kunyanya, hapana chinhu chinotaurwa kuburikidza naAmy chinoverengwa sezano rekudyara mari, zano rakanangana nemi, kana kukumbira kuti mutengeserane.
2.6. Kutengeserana kweCFD hakukupei kodzero ipi neipi pachishandiso chacho chiri pasi pekutengeserana kwenyu, zvinoreva kuti hamuzovi nechikwereti, kana kodzero yekutenga, masheya ari pasi pezvishandiso izvi sezvo maCFD achimiririra mutengo unofungidzirwa (notional value) chete.
2.7. Tinochengetedza kodzero yega yekusarudza mwero, kuwanikwa, uye chimiro chemasevhisi nezvigadzirwa zvatinokupai.
2.8. Tinongopa maSevhisi edu kuvagari venyika dzakatarwa nekuda kwemitemo nemirawo yemitemo pamwe nemapolicy edu emukati. Tinogona kuchinja runyorwa rwenyika idzi nguva nenguva.
2.9. Tinogona kusarudza kuunza, kuchinja, kana kumisa masevhisi nezvigadzirwa nekuda kwechikonzero chipi nechipi, kusanganisira zvikonzero zvinobatana nekuteerera mitemo, kushanda nezvinobudirira, kana zvinofungirwa pamusoro pehurongwa hwebhizinesi. Mune mamiriro akadaro, tichaedza nemazvo kukuzivisai uye kukupai gwaro rekutungamirira pakuchengetedza akaundi yenyu.
2.10. Munobvuma kuti Mitero ingashanda pakutengeserana kwakati nemaSevhisi, kusanganisira asi zvisingaperere pakuchinja kwemitengo, kugadziridzwa kwekutumira, uye imwe Mitero ipi neipi inoshanda (semuenzaniso, panyaya dzekutengeserana kunosanganisira zvinhu zvevhacha) (imwe neimwe, "Mutero". Tichaedza nepatinogona napo kuzivisa Mitero inoshanda pakutengeserana kwakati kwakati musati mapa murairo wekupedzisira wekuti zviitwe. Kuziviswa uku kuchaonekwa kwamuri kuburikidza nescreen inoenderana, chiziviso, kana nzira yekutaurirana inoenderana nekutengeserana uko. Nekusimbisa kutengeserana, munobvuma kubhadhara Mitero ipi neipi inoshanda, iyo ingabviswa zvakananga paakaundi yenyu kana pamutengo wekutengeserana uko.
Kuwedzera pamitengo yakajairika yekuchinja mari, kuendesa mari mukati memaWallet enyu pachenyu, kubvisa mari, uye kutengeserana kuburikidza neDeriv P2P kana Payment Agent zvinogona kuva nemutengo wekugadzirisa kuendesa mari kana rimwe Charge rinoshanda. Ruzivo rwaCharge ipi neipi yakadaro ruchazivisiwa kwamuri kuburikidza nescreen yakakodzera, chiziviso, kana nzira yekutaurirana yakabatana nekutengeserana, musati mapa murairo wenyu wekupedzisira wekuenderera mberi.
2.11. Kambani yamungave nayo akaundi inoenderana nenyika yamunogara uye zvigadzirwa zvamunoda kutengeserana nazvo.
3. Kuchengetedzwa kwepfuma yevhatwo (virtual assets)
3.1. Hatisi vachengeti vemene vemene (standalone custodian). Tinobata kana kudzora pfuma yevhatwo inochengetwa mumaakaundi akatsaurwa evatengi, mumuchegura venyu chete, kuti tigonese kuendeswa kwemari, kuchinjaniswa, kana dzimwe Services.
3.2. Kodzero yekuva nemuridzi wepfuma yevhatwo iri muakaundi yenyu inogara iri yenyu nguva dzose. Hatiwani kodzero yekuva vamuridzi wepfuma yenyu yevhatwo kunze kwepamunongodikanwa zvakanyanya kuti tigadzirise maraira enyu kana kuva sechiringiro pane zvamunotikwereta pasi peClause 7.2.
3.3. Tinochengeta zvinyorwa zvemukati zvinosiyanisa pfuma yenyu yevhatwo nepfuma yedu uye yevamwe vatengi. Pfuma yevhatwo inochengeterwa imi haiwanikwi kuvanokweretesa vedu.
3.4. Mari dzenyu dzeVirtual Assets dzinochengetwa mu wallet dzinotongwa nesu kuburikidza nevapi vemabasa veExchange neWallet infrastructure vechetatu. Tinoramba tiine mutoro kwamuri wezvinhu zvenyu; kunyange zvakadaro, kudzikisirwa kwemabasa, matambudziko eCybersecurity, kana kusashanda kwemari kwevapi vemabasa ivava kunogona kuunza kunonoka kana kudzivirira pakuwana, kudzorera, kana kuita mabhizinesi nezvinhu zvenyu (onai Zvikamu 3.8 ne3.9 zeRisk Disclosure).
3.5. Hatikweretesi, hatishandisi zvakare (rehypothecate), kana kushandisa pfuma yenyu yevhatwo paakaundi yedu, kunze kwapanodikanwa kuti tigadzirise maraira enyu kana sezvinenge zvabvumiranwa pachena nemi.
4. Kuwana Mashandiro edu
4.1. Kuti musvinure akaundi yeDeriv uye mushandise maSevhisi edu, munofanira kuzadzisa mamiriro ese anotevera, uye munoita mirevo inotevera kwatiri:
4.1.1. Maverenga Agreement yese uye manzwisisa kuti muchange muchitenga nekutengesa matrade achiteerana neAgreement iyi (kusanganisira, kuti zvive pachena, njodzi dzakatsanangurwa muRisk Disclosure);
4.1.2. Makaverenga Mutemo Wedu Wekuchengetedza Zvakavanzika uye munoziva kuti tinogadzirisa sei ruzivo rwenyu rwemunhu. Makaverengawo Chiziviso cheAmy AI Assistant, chinotsanangura kuti ruzivo rwenyu rwemunhu runogadziriswa sei pamunoshandisa Amy;
4.1.3. Muri kuita izvi kubetsera imi chete uye kwete mumwe munhu kana kumiririra mumwe munhu;
4.1.4. Mune makore 18 ekuberekwa kana kupfuura; uye
4.1.5. Hamusi mugari wenyika yatisingashandiri mairi (onai Chikamu 2.8).
4.1.6. Munogona kuva neakaundi imwe chete muchikwata cheDeriv group of companies, inogadzirwa pamunonyoresa nesu, uye hamufaniri kuvhura, kuchengeta, kutonga, kana kubatsirwa neimwe akaundi yekuwedzera. Imwe akaundi yamunochengeta, kutonga, kana kubatsirwa nayo ichabatwa se"Akaundi Yakadzokororwa". Chirambidzo ichi hachishandi kune imwe Akaundi yePlatform, Wallet, akaundi diki, kana akaundi yakatarwa kuchigadzirwa inopiwa pasi peakaundi yenyu huru.
4.2. Kuti muwane maSevhisi edu, munoda kombiyuta kana foni inoenderana, internet inovimbika, uye bhurawuza yewebhu inoenderana. Pakuita kumwe kutengeserana, senge uko kunosanganisira zvinhu zvevhachuari, mungada wallet yezvinhu zvevhachuari yemumwe munhu inoenderana. Imi chete ndimi munozviona kuti mudziyo wenyu, bhurawuza, kubatana kwenyu kweinternet, uye chero wallet yemumwe munhu yamunoshandisa zvinoenderana uye zvakakwana pakushandisa kwenyu maSevhisi.
4.3. Zvichienderana nemitemo yeChibvumirano ichi uye kana takugamuchira semutengi, nenzira ino tinokupai layisenzi yekushandisa maPlatfomu pakushandisa kwenyu pachenyu uye kubetsera imi chete. Pasina mubvunzo kuti sofitiwa yevamwe vanhu iri mukati memaPlatfomu, munofanira kutevedzera mitemo yemalayisenzi esofitiwa evamwe vanhu anokupai nguva nenguva.
4.4. Kana mukasarudza kushandisa kana kudhawunirodha sofitiwa yevamwe vanhu inoita kuti muwane maSevhisi edu (kunyanya, MT5), munobvuma kutevedzera mitemo nemagariro akaiswa muChibvumirano ichi. Munoziva kuti hamuzokwanisi kuisa maoda kusvikira takugamuchira semutengi.
4.5. Kana muine akaundi yeDeriv cTrader, munobvuma kutevedzera mitemo iyi.
4.6. Kana muine akaundi yeDeriv Copy, munobvuma kutevedzera mitemo iyi.
4.7. Kana muine akaundi yeTradingView, munobvuma kutevedzera mitemo iyi. TradingView ipuratifomu yechetatu inopa zvekuyera mafambiro emitengo (charting), kuongorora musika, nezvishandiso zveTradingView. Zvinhu zvipi nezvipi, mafomu, kana masevhisi anopiwa neTradingView anotongwa nemitemo yavo yakazvimirira yemasevhisi nezvinodiwa pakupihwa rezinesi.
4.8. Kana muchiwana magirafu kana zvimwe zvinyorwa zveTradingView kuburikidza nemaPlatfomu edu, munoziva kuti zvinyorwa izvozvo ndezvekushandisa kwenyu pachenyu chete uye hazvigoni kushandiswa pabhizimisi pasina layisenzi inobva kuTradingView. Hatina mhosva pakutyora kupi zvako kwemitemo yeTradingView yamunoita.
4.9. Ndimi munofanira kuona kuti mazita neanopassword eakaundi yenyu anoramba ari akavanzika uye kuti haashandiswi nemumwe munhu kunze kwenyu. Munofanira kutizivisa nekukurumidza kana mukaziva kuti mazita neanopassword eakaundi yenyu akaonekwa nemumwe munhu kana akaundi yenyu yashandiswa nemumwe munhu kunze kwenyu. Kana tikafunga kuti pane kutyorwa kwekuchengetedzeka, tinogona kukumbira kuti muchinje mazita neanopassword eakaundi yenyu.
4.10. Hamufaniri kupa kana kupfurikidza kupa mukana wekushandisa mari kana zvipo kune vamwe vanhu kuti vatengeserane nesu. Hamufaniri kushandisa masevhisi evamwe vanhu anopa akaundi dzine mari kuti mutengeserane pamaPlatfomu edu.
5. Kuziva Mutengi Wenyu
5.1. Zvakajairika
5.1.1. Munobvuma kutipa ruzivo nemagwaro echokwadi, akazara uye akarurama panguva yekunyoresa, kusanganisira zita renyu, kero yenyu yemagarire, zuva rekuzvarwa, nzvimbo yekuzvarirwa, nyika yamunogara, nhamba yekubata nayo, uye kero yeemail.
5.1.2. Tine kodzero yekuita ongororo pamusoro penyu, izvo zvinosanganisira kuunganidza rumwe ruzivo uye kusimbisa kuti ndimi ani uye kero yenyu yemagarire kuburikidza nemagwaro. Kuti tisimbise kuti ndimi ani, kazhinji munofanira kutipa magwaro kana zvinyorwa zvinotevera:
5.1.2.1. Mufananidzo wenyu wemuzviri (selfie);
5.1.2.2. Kopi yakajeka, ine mavara, yeID yakabviswa nehurumende isati yapera, senge pasipoti, rezinesi rekutyaira, kana kadhi reID;
5.1.2.3. Chitupa chekero, chinova gwaro rakatarwa rine kero yenyu yemagarire. Magwaro anogamuchirwa anogona kusanganisira kopi yebhanga sitimendi yenyu, bhiri rezungairo, bhiri remvura kana gasi, bhiri remitero yekaunzi, tsamba yemitero, bhiri refoni yemumba (mabhiri efoni dzinofambiswa haagamuchirwi), bhiri remasevhisi ezvinoratidzwa (TV), bhiri reinternet yemumba, kana bhiri rekubvisa marara rinobva kuzvitungamiriri zvenzvimbo. Bhiri iri rinofanira kuratidza zita renyu rizere nekero. Zvakakosha kuziva kuti bhiri rezvinoshandiswa harifaniri kunge rakapfuura mwedzi gumi nemiviri (12), uye ruzivo rwuri pabhiri runofanira kuenderana neruzivo rwenyu rwamakapa pakuvhura akaundi nesu; uye
5.1.2.4. Chitupa cheupfumi: gwaro rakatarwa rinoratidza kwamunowana mari, somuenzaniso, pheyi sirippi yenyu kana bhanga sitimendi.
5.1.3. Tine kodzero yekusarudza sezvatinoda kana tichizogamuchira kana kuramba chikumbiro chenyu chekuvhura akaundi nesu. Hatimanikidzwi kupa chikonzero chero chipi zvacho pamusoro pesarudzo yedu yekuramba chikumbiro chenyu.
5.1.4. Mushure mekunge mangogamuchirwa semutengi, munobvuma kupa ruzivo kana magwaro chero api zvawo atinokumbira mukati menguva yatinotara. Kana mamwe emagwaro enyu eKYC akapera, tine kodzero yekukumbira mamwe magwaro eKYC asati apera, uye munobvuma kutipa izvi. Tine kodzero yekudzivisa kubhadhara uye/kana kuramba kukupai maSevhisi edu kana ruzivo uye/kana magwaro akakumbirwa asina kupiwa nenguva yakakodzera.
5.1.5. Ndimi chete, semuridzi weakaundi, munogona kuisa kana kubvisa mari muakaundi kana kubva muakaundi. Munobvuma kutipa humbowo hwekuti akaundi kana nzira yekubhadhara ndeyenyu kana tikakumbira izvi. Mari yose yamunoisa muakaundi yenyu inofanira kunge iri yenyu. Hamugoni kuchengeta mari yemumwe munhu kana kusanganisa mari nemumwe munhu.
5.1.6. Munobvuma kuti ruzivo rwenyu ruziviswe kuvamwe vanhu nokuda kweKYC uye dzimwe ongororo chero dzipi zvadzo.
5.2. Mutero
5.2.1. Tinogona kuunganidza ruzivo rwakakosha nezvemamiriro enyu ekuripa mutero kuti tizadzise zvatinofanira kuita maererano nemitemo inoenderana neCommon Reporting Standard (CRS), Foreign Account Tax Compliance Act (FATCA), uye mimwe mitemo yekuripota mutero inoshanda. Izvi zvinoreva kuti tichada kuti mutipe ruzivo rwunokuzivisai, kusanganisira tax identification number yenyu, nyika kwamuri vagari vanoripa mutero, kusimbisa kuti muri mugari weUS kana kuti munzvare yenyu iri muUS, uye/kana rumwe ruzivo rwunenge rwodiwa maererano nemitemo inoshanda.
5.2.2. Ruzivo rwemutero rwamunogona kupa runongopihwa chete kumasarudzo anotarisirwa pamutemo kuunganidza ruzivo urwu nokuda kwekuripota mutero. Tichapa ruzivo rwenyu rwemutero kwavari kuyambuka mwero wekutarisirwa kwedu nemutemo chete. Hatishandisi, kuzivisa, kana kugadzirisa ruzivo urwu neimwe nzira ipi zvayo panguva ipi zvayo.
5.2.3. Munofanira kutizivisa pasina kunonoka chero shanduko iri pakugara kwenyu, mamiriro ekuva mugari wenyika, mazita, kero, kana chero shanduko dzimwe dziripo paprofaira yenyu panguva yeChibvumirano chino.
5.2.4. Imi muri vane basa rakazara pazvinhu zvenyu zvemutero, kusanganisira chero mabhuku ekuripota mutero anoshanda uye kuteerera chero mitemo nemirawu inoshanda. Hatipi zano rimwe nerimwe nezvemutero uye/kana mamiriro enyu emutero. Hatizombobvumira kuva nemhosva ipi zvayo yezvinoitika zvakashata zvemutero zvinobva mukushandisa maSevhisi anopiwa naDeriv.
5.3. Hunyengeri
5.3.1. Tine kodzero yekuvhara kana kudzivisa mari iri muakaundi yenyu, kudzosera shure chero mapurofiti, kumisa akaundi yenyu, kukanzura Chibvumirano chino pasina kuzivisa, uye/kana kukanzura chero chikumbiro chekuisa mari, kubvisa mari, kana kudzoreredzwa mari yenyu kana tichiziva kana kuva nechikonzero chekufungira kuti kune hunyengeri hwakaitika kana huchazoitika, kusanganisira kana imwe kana dzimwe dzemhosva dzinotevera dziri dzechokwadi:
5.3.1.1. Akaundi yenyu yakavhurwa pasi pezita renhema kana rinonyepedzera;
5.3.1.2. Makatumira magwaro enhema kana akashandurwa; kana
5.3.1.3. Makanyoresa nekero yeemail/nhamba yefoni inopfuura imwe.
5.3.2. Tinogona kushandisa ruzivo rwenyu rwemunhu umwe nemumwe kuti tiite tsvagiridzo yekudzivisa hunyengeri.
5.3.3. Ruzivo rwenyu rwemunhu umwe nemumwe rwamunopa rungangozivisidzwa kumasangano anosimbisa kuva nemunhu, anotarisa kodhiki yekukwereta, kana anodzivisa hunyengeri, anogona kuchengeta zvinyorwa zveruzivo urwu.
5.3.4. Munofanira kutipa ruzivo nemagwaro ari panguva, ane chokwadi, uye akakwana. Kana izvi zvikaita sezvisisiri panguva, zvisina chokwadi, kana zvisina kukwana, tine kodzero yekuzviramba kana kukukumbirai kuti mugadzirise kana kusimbisa chero ruzivo rwamakapa.
5.3.5. Makurukurirano enyu emunharembozha uye/kana tumapepa tunotumirwa paindaneti, kusanganisira kutaurirana neAmy, angangonyorwa. Manyorwa aya anogona kushandiswa nezvikonzero zvekudzivisa unyengeri, kusimbisa hunhu hwemabasa, kuwirirana nemitemo, uye kuvandudza masevhisi, maererano neMutemo Wedu Wekuchengetedza Zvakavanzika.
6. Kuteerera mitemo
6.1. Ndechenyu basa, sezvamunoshandisa Webhusaiti neSevhisi dzedu, kuti muve nechokwadi kuti munonzwisisa mitemo nemirawu inoenderana yenyika yenyu, uye munofanira kuteerera mitemo nemirawu yose inoshanda. Mune dzimwe nyika, tinogona kutambudzika kukupai maSevhisi edu kunze kwekuti matora matanho ekutsvaga ruzivo nezvazvo uye makakumbira kuti mupihwe zvigadzirwa nemasevhisi edu. Kushandisa maSevhisi uye kupihwa kwedzimwe trade kuburikidza nemaSevhisi edu kunogonawo kudzivirirwa mune dzimwe nyika. Ndechenyu basa kuziva nezvezvidzivirirwa zvinoshanda munyika yenyu yekugara uye kuzviteerera. Mukuramba muchishandisa Webhusaiti neSevhisi dzedu, muri kutiratidza kuti muri kuzviita zvakatenderana nemutemo uye, apo zvinoshanda, kuti makatsvaga ruzivo nezvezvigadzirwa nemasevhisi edu uye kukumbira kuti mupihwe zvazvo.
7. Kodzero dzedu
7.1. Tine kodzero, tichishanda zvakanaka, kumisa, kuramba, kana kukanzura chero yemaSevhisi edu, kuramba kana kudzosera shure chero yematrade enyu, kukukumbirai kuti mudzoreredzwe mari, uye/kana kuita shanduko muakaundi yenyu zvinotibatsira maererano nemari inoiswa kana kubviswa muakaundi yenyu nokuda kwechero chikonzero, kusanganisira izvi zvinotevera:
7.1.1. Kana tikatenda kuti zvamuri kuita paWebhusaiti kana maSevhisi edu zvinogona kuva zvisiri pamutemo munyika kana dunhu renyu kana kuti zvinogona kutyora chero mitemo, mirawu, zvigadzirwa, mitemo yedunhu, kana mirawu, kusanganisira iyo inotonga chero exchange, musika wemari, kana nzvimbo yemutemo inotonga mari;
7.1.2. Kana tikatenda zvinonzwisisika kuti makaita kana muri kuita chero kutaura kwenhema kana kunyengedza kwatiri; kana
7.1.3. Chero mamiriro apo masarudzo emutemo, masangano anoshandisa mutemo kana vatariri vanotibata kutikumbira kuti timire kukupai maSevhisi edu.
7.2. Tine kodzero yekudzima chero mari yamunotikwereta pamhiri yechero mari kana midziyo yevhesvhuari yatinochengeta muakaundi yenyu, zvichitevedzera Chikamu 3. Izvi zvinosanganisira chero Charge yakasara, dzimwe mhindu dzakasara dzaizivisidzwa kuburikidza nepuratifomu, kana kurasikirwa kwatakaitirwa nokuda kwekutadza kwenyu kuzadzisa zvamunofanira kuita pasi peChibvumirano chino.
7.3. Kana paine chikanganiso chero chipi zvacho paWebsite yedu kana paMapuratifomu edu (kusanganisira zvikanganiso zvinobatana nekubhadhara zvinobva kune vanotipa masevhisi ekubhadhara), tinoramba tiine kodzero yekutora chero chiito chinodikanwa kuti tigadzirise chikanganiso, kusanganisira kugadzirisa zvisiriko, kumisa kwenguva pfupi kana kusingaperi kuwana zvigadzirwa zvinoenderana, kuchinja, kutsiva kana kudzosera mari, kana kuramba kana kudzosera mumashure kutengeserana.
7.4. Kana mukaona chikanganiso chero chipi zvacho muripoti kana mustatement yatinokupai, senge mari ipi neipi yakaiswa muakaundi yenyu nenzira isiriyo, munofanira kutiudza izvozvo pakarepo, uye muri vanhu vanofanira kudzorera mari iyi kwatiri. Kana tikaziva nezvechiitiko chakadaro, munotipa mvumo yekuti tigadzirise chikanganiso nekuchinja ripoti kana statement uye, kana zvichikodzera, kutora izvi sedeficit balance. Kana mashandisa chero mari yakaiswa mamuri nenzira isiriyo, tinogona, pasina kukuzivisai, kuvhara ese kana chero ipi zvayo mapoziziti enyu akashama pamitengo yekuvhara yatinoona sezvakakodzera kuti tidzore mari iyi.
7.5. Kana akaundi yenyu yePuratifomu ikamiswa nekuda kwechimwe chikonzero (semuenzaniso, akaundi yenyu yeDeriv MT5), tinoramba tiine kodzero yekuvhara chero mapoziziti akamirira pamutengo wemusika uripo panguva iyoyo.
7.6. Tinofanira kuva nekodzero yekutora chero chiito chatinoona sechakakodzera, pakutonga kwedu chete, kuti titsigire kuteerera mitemo, mirawo, kana zvinodiwa zvinoshanda. Zviito izvi zvichasungwa kwamuri uye hazvizomiti tine mhosva.
7.7. Kana tikaona kuti maita hunhu husina kukodzera, kusanganisira kushandisa mutauro unotuka, tinoramba tiine kodzero yekudzivisa kana kumisa akaundi yenyu kana kumisa Chibvumirano ichi pasina kukuzivisai.
7.8. Tine kodzero yekukubvunzai ruzivo kuti tiongorore kuti muri kuteerera Chibvumirano ichi chero nguva. Kana musingateereri chikumbiro chedu chakarurama cherukuzivo, tinogona kudzivisa kana kumisa akaundi yenyu kana kumisa Chibvumirano ichi pasina kukuzivisai.
7.9. Tinogona kuchengeta zvinyorwa, zvinosanganisira ruzivo rwenyu rwemunhu pachake, ruzivo rwekutengeserana, uye kukurukurirana, nekuda kwezvatinosungirwa nemutemo uye zvinodiwa zvemitemo. Zvinyorwa zvedu zvichashanda semaonero ekuti maishandisa sei Masevhisi kunze kwekunge zvaratidzwa kuti hazvina kururama. Pamunenge mabvunza, zvinyorwa zvenyu zvinogona kukupai, kunyange zvazvo tisiri kuva nemhosva yezvese zvamunofanira kuchengetedza semazvinyorwa. Munobvuma uye munotenda kuti tinogona kushandisa zvinyorwa zvedu seuchapupu muchero nyaya dzemutemo kana dzemitemo.
7.10. Tinoramba tiine kodzero yekuunza, kuchinja, kumisa, kubvisa, kana kudzivisa chero mukana wekusimudzira kana bhonasi; uye kudzosera mumashure kana kubvisa chero bhonasi rakaiswa nenzira isiriyo kana patinonyatsofungira kushandiswa zvisizvo kana kuputswa kweChibvumirano.
7.11. Kana tikaona kuti mune maAkaundi Akafanana anopesana neMitemo ino, tinoramba tiine kodzero, pakutonga kwedu chete uye pasina kutanga kukuzivisai, yekuti:
7.11.1. Kuvhara maDuplicate Account(s); uye
7.11.2. Kutumira chero Mari yasara inosara kubva kumaAkaundi Akafanana akavharwa kuenda kuakaundi imwe chete yatinotendera kuti irambe yakavhurwa pasi peTerms idzi ("Akaundi Inoshanda").
7.12. Pakunoitika kuchinjwa kwemari yasara pakati pemaakaundi ane mari dzakasiyana, tinogona, pakutonga kwedu, kuzvivurira kuvhura sub-account itsva kana wallet mumari yekutanga yemari iri muAkaundi Inoshanda kuti titsigire kuchinjwa uyu pasina kuchinja mari. Kana, mumamiriro asingawanzoitiki, tikaita kuchinja, izvi zvichaitwa pamutengo wemusika uripo panguva yekuchinjwa, uye muchatakura mari ipi neipi inobatanidzwa kana njodzi dzekuchinja kwemari.
7.13. Isu tinosarudza kuti ndeapi akaundi anonzi Akaundi Inoshanda, pakutonga kwedu chete, zvichienderana nezvinhu zvinosanganisira, asi zvisingagumiri pane izvo chete, mamiriro ekuongororwa kweKYC, kushanda kweakaundi, uye masevhisi akabatanidzwa.
8. Kushandiswa zvisizvo kwemusika uye hunhu husingatenderwi
8.1. Tinochengeta masystems ekutarisa uye kuona kushandiswa zvisizvo kwemusika. Munobvuma kuti hamuzopindi muchero kutengeserana kunowira mukutsanangurwa kwekushandiswa zvisizvo kwemusika sezvazvinorayirwa nemitemo inoshanda.
8.2. Hamufaniri:
8.2.1. Kutengeserana kana muine ruzivo rwemukati kana ruzivo rwemukati rwunobatana nemusika upi neupi wemari, zvinhu zvevhu (virtual asset), mupi wezvigadzirwa, kana chishandiso;
8.2.2. Kuzivisa pasina mvumo chero ruzivo rwemukati kana ruzivo rwemukati rwunobatana nemusika upi neupi wemari, zvinhu zvevhu (virtual asset), mupi wezvigadzirwa, kana chishandiso;
8.2.3. Kutengeserana kana muri kuedza kana makamboedza kushandura musika wechishandiso chipi zvacho chemari kana zvinhu zvevhu (virtual asset);
8.2.4. Kutengeserana nenzira inopesana nemitemo, mirawo, zvishandiso, kana mirawo yematunhu, kusanganisira iyo inotonga mashandiro echero exchange, musika wemari, kana nzvimbo inotongwa nemitemo yemari;
8.2.5. Kuita zvinotuka kana zvisina kutendeseka pamusoro peWebsite yedu, Mapuratifomu, kana zvimwe zvigadzirwa;
8.2.6. Kupinda mukutengeserana kunoshandura zvigadzirwa zvedu;
8.2.7. Kupinda mukutengeserana kwakanangana nekushandisa mikanganiso yemitengo; kana
8.2.8. Kuparadzira ruzivo rwenhema, rusina chokwadi, kana runonyengedza nenzira inogona kukanganisa, kana kuedza kukanganisa, musika wechigadzirwa chipi nechipi chemari kana chinhu chepanyanzvi (virtual asset).
Kana tikaona kana kufungira kuti makatyora Chikamu ichi 8.2, tinogona kukurambidzai kutengeserana, kumisa akaundi yenyu, kudzimisa kutengeserana paakaundi yenyu, kudzorera shure chero kutengeserana kwakakanganiswa, kuvhara chero zvinzvimbo (positions) zviri zvakavhurika, kuvharira kubvisa mari, kudzosa mari yamakadyara, kuchengetedza chero mari yamunogona kuva makaunganidza, kana kutora chero zvimwe zvinhu zvatinoona zvakakodzera. Shanduko dzinoitwa nehurongwa (administrative adjustments) dzakasiyana nekutengeserana kunotangwa nemutengesi, uye dzinopera ipapo.
9. Kudzivirirwa pamari yasara iri panjodzi (negative balance protection)
9.1. Kudzivirirwa pamari yasara iri panjodzi kunogona kupiwa zvinoenderana nesarudzo yedu toga kuti tikudzivirirei pakushanduka kusina kunaka mukutengeserana kwenyu. Hatina mutoro wekupa kudzivirirwa uku panguva ipi neipi kana mumamiriro api neapi, uye hamufanirwi kutarisira kuti kunogara kuripo.
9.1.1. PamaCFD akaundi, apo tikasarudza kukupai kudzivirirwa uku, kunotarisa mutoro wenyu wese unobva pakutengeserana kwese kwakavhurika mukati meakaundi iyoyo yeCFD, kuenzaniswa nemari iriko muakaundi iyoyo, pachinzvimbo chekutarisa kutengeserana kwega kwega.
9.1.2. Kune maAkaundi eFutures pazvinhu zvevhavhariko (virtual assets), kudzivirirwa kwemari yasara muakaundi yenyu kubva mukuderera kusvika pasi pezero, panobva kuburikidza nefund yeinshuwarenzi uye maitiro eAuto-Deleveraging anotsanangurwa muChikamu 4.2 cheMitemo Yekutengeserana.
9.2. Kunyange patinopa kudzivirirwa pamari yasara iri panjodzi, hakushandi mumamiriro anotevera:
9.2.1. Pamunovhura kutengeserana kunonzi kwakarambidzwa; kana
9.2.2. Pamari yasara iri panjodzi inobva nekutyora kwenyu Chibvumirano ichi.
10. Maakaundi asingashandiswi (dormant accounts)
10.1. Kana akaundi yenyu isina kurekodha chero kutengeserana kwenguva inopfuura mwedzi gumi nemiviri (12), ichanzi akaundi isingashandiswi, uye tinochengetedza kodzero yekuita shanduko pamusoro peWallet yenyu zvichitibatsira, panguva iyi uye pakupera kwemwedzi mitanhatu (6) yega yega yakatevedzana apo akaundi yenyu inoramba isingashandiswi.
10.2. Kana akaundi yenyu yakakiiwa kana kumiswa uye isina kurekodha chero kutengeserana kwenguva yemwedzi gumi nemiviri (12) kana kupfuura, tinochengetedza kodzero yekudzosa mari yeakaundi yenyu.
10.3. Kana akaundi yenyu isina kushanda kwemazuva makumi matatu (30) ine mari yasara ya(1) USD kana zvishoma, tinochengetedza kodzero yekudzosa mari yeakaundi yenyu.
10.4. Kana muine akaundi yePlatform yakagara isina kushanda kwemwedzi minomwe (6) kana kupfuura ine mari yasara ya(1) USD kana zvishoma, tine kodzero yekuendesa mari iyi kuWallet yenyu.
10.5. Kana akaundi yenyu ikaramba isingashandiswi kwenguva yakatevedzana yemakore mashanu (5), tinochengetedza kodzero yekuvhara akaundi yenyu nekumisa chero mari yasara. Munogona kukumbira kudzoswa kwemari yakamiswa nekubata timu yedu yerutsigiro, kupedzisa maongororo edu ekusimbisa uwanikwa hwenyu, uye kupa chero rumwe ruzivo rwatinoda zvakakodzera.
10.6. Maakaundi eCFD akarara
10.6.1. Kana muine akaundi yePlatform yemaCFD yakagara isina kushanda kwenguva inosarudzwa nesu toga, tinogona kuisa zvidzivirizo zvezvakati zvakadzvinyirira kana zvizere pamusoro peakaundi yenyu yePlatform, kana kuita kuti akaundi yenyu isashandiswe. Chero mari iri muakaundi yenyu yeCFD isingashandiswi ichaendeswa kuWallet yenyu.
10.6.2. Kushandisa zvishandiso zvekutengeserana zvinozviita zvega kana zvemaalgorithm hakumisi akaundi yenyu yeCFD kuti isanzi isingashandiswi, kana kusina chiitiko chakarekodhwa muakaundi mukati menguva yakatarwa.
10.6.3. Tine kodzero yekudzima akaundi yenyu yeDeriv MT5 demo mushure memazuva makumi matatu (30) ekusashanda.
10.6.4. Tine kodzero yekuisa zvidzivirizo zvekutengeserana zvakati zvakadzvinyirira kana zvizere paakaundi yenyu chaiyo yeDeriv MT5 mushure memazuva makumi matanhatu (60) ekusashanda. Chero mari iri muakaundi yenyu yeDeriv MT5 isingashandiswi ichaendeswa kuWallet yenyu.
10.6.5. Tine kodzero yekuchengetedza (archive) akaundi yenyu chaiyo yeDeriv MT5 mushure memakore maviri (2) ekusashanda.
11. Rufu kana Kukundikana Kuzvitonga
11.1. Rufu rwenyu kana Kukundikana Kuzvitonga kwenyu hazvigumisi Chibvumirano ichi pachazvo. Tinogona kudzivisa akaundi yenyu patinogamuchira chiziviso chechokwadi cherufu rwenyu kana Kukundikana Kuzvitonga, uye tichasarudza, sezvatinoona zvakakodzera, kuti tingairamba yakavhurwa here, kuidzivisa, kana kuivhara maererano neChinyorwa ichi uye Chinyorwa 10 (Maakaundi Asingashandiswi).
11.2. "Kukundikana Kuzvitonga" zvinoreva mamiriro ekusakwanisa kutonga nyaya dzenyu kana kutipa mirayiridzo — somuenzaniso, nekuda kwechirwere, kukuvara, kana chimiro chepfungwa kana chemuviri — sezvinoratidzwa nemurayiro wedare, chitupa chechiremba, kana mamwe magwaro atinoona akakwana. Hatina mutoro wekuongorora pachedu chimiro chenyu chepfungwa kana chemuviri uye tinogona kuvimba nemagwaro atinenge tapihwa.
11.3. Mumiririri wenyu wemutemo (semuenzaniso, executor, administrator, guardian, kana attorney) anofanira kutizivisa kuburikidza nePeji yeContact Us nekukurumidza sezvinobvira zvine musoro. Hatizovi nemhosva yechinhu chipi nechipi chakaitwa paakaunti, uye zviito zvose zvakadaro zvinoramba zviri zvechokwadi uye zvinosunga imi, nhaka yenyu, uye mumwe munhu anozotora chinzvimbo chenyu, kusvikira tawana zvinyorwa chaizvo zvinozivisa.
11.4. Tisati tataura nezveakaundi yenyu kana kuita chero mirayiridzo, mumiririri wenyu anofanira kutanga vaonesa kuti ndivanaani uye simba ravo rekuita zvinhu panzvimbo yenyu, zvinogutsa isu zvakakwana.
11.5. Tinogona kuda magwaro akadai senzvimbo yerufu, gwaro rekupihwa simba rekutarisira nhaka (grant of probate) kana tsamba dzekutonga nhaka, chitupa chechiremba kana dzidziso yedare yekukundikana kuzvitonga, kana — kana paine gakava pakati pevanoreva kuti vane kodzero — chisimbiso chakanyorwa chemugwaro kubva kugweta kana murayiro wedare, tisati taita chero mirayiridzo kana kuburitsa chero mari. Tinogona kukumbira mamwe kana mamwe magwaro zvichienderana nenyika yenyu, uye tinoramba kodzero yekusada kuita chero chinhu kusvikira tagutsikana nemagwaro apihwa.
11.6. Nyaya isati yagadziriswa, tinogona kudzivisa akaundi (kusanganisira kumisa kutengeserana, kuisa mari, kana kubvisa mari), uye tinogona kuramba kuita chero mirayiridzo pasina mhosva kwatiri, chero bedzi tichiita izvozvo nenzira yakakodzera uye nemwoyo wakanaka.
11.7. Mumiririri wenyu anofanira kupa magwaro anodiwa pasi peChinyorwa ichi munguva yakakodzera. Kana pasina magwaro chaiwo anopihwa, akaundi icharamba iri pasi pemitemo yedu yemazuvose panyaya yekusashandiswa, kusanganisira zvinotemwa nezveakaundi dzisingashandiswi muChinyorwa 10, uye mari dzinobhadharwa dzeakaundi dzisingashandiswi, kudzoserwa kwemari, kana kuvharwa kweakaundi pasi peChinyorwa icho zvichaenderera mberi kushanda.
11.8. Isu, vakuru vedu, vashandi, uye vamiririri hatizovi nemhosva pamusoro pezvinhu zvinoitwa, kana zvisingaitwi, nemwoyo wakanaka tichivimba neChinyorwa ichi, kusanganisira kuvimba nemagwaro kana simba rinozowanikwa gare gare risiri rechokwadi kana riri mugakava.
11.9. Hapana chiri muChinyorwa ichi chinotimanikidza kupa zano remutemo, remitero, kana rekurongwa kwenhaka. Mumiririri wenyu anofanira kutsvaga zano remutemo rakazvimirira panyaya yekutarisira nhaka, kutonga nhaka, kana chero gakava pamusoro pekodzero yeakaundi.
12. Ukama hwevechetatu
12.1. Munogona kusvitswa kwatiri nemumwe wevabatsiri vedu vekambani (affiliates). Munobvuma kuti hatitenderi vabatsiri vedu vekambani kuita chero chibvumirano, sungano, kana chivimbiso pachinzvimbo chedu. Kunyanya, vabatsiri vekambani havana simba rekukohwa chero mari kubva kwamuri, kupa chero zvivimbiso zvekurasikirwa, kupa masevhisi ekudyara mari, kana kupa chero zano muzita redu.
13. Zvivimbiso nekudzorerwa kwemari
13.1. Munotivimbisa uye munoratidza kwatiri kuti mune mutoro wakazara uye wega wekugadzirisa kutengeserana kwese kwamunopinda nemo kuburikidza neakaundi yenyu nesu.
13.2. Munotivimbisa uye munoratidza kwatiri kuti ndimi moga munodzora mapindiro eakaundi yenyu uye kuti hapana vasati vakura kana chero vamwe vechetatu vanopiwa mukana wekupinda muakaundi yenyu.
13.3. Munoramba muine mhosva yakazara pamusoro pechero chimiro chekutengeserana chinoitwa paakaundi yenyu, pamwe nechero kutengeserana kwekadhi rechikwereti kana mamwe mabhadharo anoitwa kuburikidza neWebsite kana Mapuratifomu paakaundi yenyu. Munobvuma kutidzivirira pamusoro pechero mitengo nekurasikirwa kwerudzi rupi zvarwo kwatingasangana nako senzira yakananga kana isina kunanga nekuda kwekutadza kwenyu kuita kana kugadzirisa chero kutengeserana kwakadaro kwakaitwa kuburikidza neWebsite kana Mapuratifomu.
13.4. Mune mutoro wekutidzorera chero mitengo nekurasikirwa kwatingasangana nako kana kutakura senzira yekutadza kwenyu kuteerera chero chimwe chemitoro yenyu inotaurwa muChibvumirano ichi. Izvi zvinosanganisira kutidzivirira pamusoro pechero mitengo inomuka nekuda kwekusimbisa chero kodzero dzedu pasi peChibvumirano ichi.
13.5. Tinoramba zvakananga uye pachena chero zvivimbiso kana zvirevo zvese, zvakataurwa pachena kana zvisina kutaurwa, zvemutemo kana zvimwewo, kusanganisira chero zvivimbiso zvisina kutaurwa pachena zvekutengeswa, kukodzera chinangwa chakati, uye kusatyorwa kwemitemo, zvine chekuita neMasevhisi, Webhusaiti, uye Mapuratifomu.
13.6. Tinopa Masevhisi edu, Webhusaiti, uye Mapuratifomu pachimiro che "sezvazviri" uye "sezvazvinowanikwa" uye hatipi chivimbiso chekuti hazvizove nezvikanganiso, kuti chero zvikanganiso zvichagadziridzwa, kana kuti hazvina kukanganiswa nevechetatu, senge vatapi vemafambiro emhepo (hackers) kana zvimwewo zvinokuvadza zvinobva kunze kwesimba redu.
13.7. Hatitauri kuti Masevhisi edu, Webhusaiti, uye Mapuratifomu zvichagara zvichishanda zvisingamiswe kana kuti sevhisi isina chikanganiso ichapihwa. Zvichiendera pasi peChinyorwa 14.1, hatizovi nemhosva pamusoro pemigumisiro yechero zvikanganiso kana kumiswa kwakadaro.
14. Mhosva
14.1. Hapana chiri muChibvumirano ichi chichaderedza kana kubvisa mhosva yedu pamusoro pechero chinhu chisingagoni kuderedzwa kana kubviswa nemutemo unoshanda.
14.2. Zvichiendeswa paMutemo 14.1, hatizovi nemhosva kwamuri mune zvesungano, kukuvadzwa, kana kune zvimwewo (kusanganisira mhosva yeusimbe) nokuda kwe(a) kurasikirwa kwebhizinesi, mari inopinda, mari inobatwa, kana mari yaifanirwa kuchengetwa; (b) mari ipi neipi yakashandiswa pasina maturo, kuodzwa, kana kuparadzwa kwedata; (c) kurasikirwa kwemukurumbira kana kukudzwa; (d) kurasikirwa kupi zvako kusiri kwemuudzo kana kunobva pazviitiko; kana (e) zviito kana kusaita kwechimwe divi chisiri rimwe redu, pamhosva imwe neimwe inomuka zvakananga kana zvisina kunanga maererano neChibvumirano ichi.
14.3. Zvichiendeswa paMitemo 14.1 na14.2, tingava nemhosva yekurasikirwa kwenyu chete kana kurasikirwa uku kwakakonzerwa neusimbe hwedu hukuru, kusateerera nemaune, uye/kana manyepo, uye mhosva yedu yakazara kwamuri maererano nezvichemo zvese zvinomuka kana zvine chekuita neChibvumirano ichi (kusanganisira semhedzisiro yekutyora sungano, kukuvadzwa, usimbe, pasi pemutemo, kana zvimwewo) zvichazogumira pamari yakazara yemari yakaiswa ichibviswa mari yakabudiswa muWallet yenyu pazuva rakamuka chikonzero chezviitiko.
14.4. Zvichiendeswa paMutemo 14.1, pakuitika kuti tinopa ruzivo, nhau, tsananguro dzemusika, kana ongororo paWebsite yedu kana mukutaurirana kupi nekupi, kusanganisira matsamba enhau, kunyange tichitora matanho akakodzera kuvimbisa kuti ruzivo urwu rwakarurama, hatizovi nemhosva yekurasikirwa kwupi zvako (kunyange kwakananga kana kusina kunanga, kana kwakamuka semhedzisiro yekutyora sungano, kukuvadzwa, usimbe, pasi pemutemo, kana zvimwewo) kwamunosangana nako kunobva pakusarurama kana kukanganisa muruzivo rwakapiwa kana semhedzisiro yekuti maita kana kusaita chiito chipi zvacho muchitsamira paruzivo urwu. Kana muchida kushandisa ruzivo urwu kuti rukubatsirei pazvisarudzo zvenyu zvekudyara mari, munozvishandisa nenjodzi yenyu pachenyu. Mutemo uyu unoshandawo zvakafanana kune mhinduro dzinobuditswa naAmy – munoshandisa mhinduro dzakadaro nenjodzi yenyu pachenyu uye hamufaniri kuzvivimba nadzo sehwaro hwechisarudzo chipi zvacho chekudyara mari.
14.5. Zvichiendeswa paMutemo 14.1, hatizovi nemhosva yekurasikirwa kupi zvako, kunonoka, kana kukundikana kunomuka kubva padivaisi renyu, bhurauza, kubatana kweinternet, kana wallet ipi zvayo yechimwe divi isiri kuzadzisa zvinodiwa zvakatarwa muMutemo 4.2, kana kubva pakusaenderana, kukanganisa, kana kukundikana kwekuchengetedzeka kwedivaisi, bhurauza, kubatana, kana wallet yechimwe divi iri kunze kwesimba redu.
14.6. Zvichiendeswa paMutemo 14.1, hatizovi nemhosva yemari ipi zvayo yakashandiswa, kurasikirwa, kana kukuvadzwa kunomuka pakutyora kwenyu zvibvumirano zvelayisenzi yechimwe divi, kusanganisira kushandisa kusina mvumo kwebhizinesi nezvinyorwa, magirafu, zvishandiso, kana software inowanikwa kuburikidza nekana inoshandiswa mukubatana nemaPlatform edu. Munobvuma kuti zvinyorwa nesoftware yakadaro yechimwe divi inopiwa kuti ishandiswe nemumwe chete, kunze kwekunge zvatenderwa pachena nemupi wechimwe divi anokodzera pasi pelayisenzi yakananga. Pamusoro peizvi, software yese inofanira kushandiswa nenjodzi yenyu pachenyu. Hatizovi nemhosva yekurasikirwa kwupi zvako kwemari kunokonzerwa nekushandisa software yechimwe divi pamaTrading Platform edu.
15. Kupedziswa
15.1. Munogona kupedzisa Chibvumirano ichi chero nguva nekutipa zivisho (maererano neMutemo 18). Mushure mekunge mapa zivisho yacho, munofanira kuvhara kutengeserana kwese kwakavhurika nokukasika sekukwanisika, uye, mune zvese zvinoitika, mukati memazuva makumi maviri nerimwe (21), mushure mezvo tinozvichengetedzera kodzero yekuvhara kutengeserana kwenyu muchiri kumiririra (nemutengo wemusika uripo panguva iyoyo) tisati tavhara zvachose akaundi yenyu yeDeriv.
15.2. Tinogona kupedzisa Chibvumirano ichi nekuvhara akaundi yenyu yeDeriv chero nguva nekukupai zivisho yemazuva makumi maviri nerimwe (21) (maererano neMutemo 18). Mushure mekunge takupai zivisho, hatizogamuchira mirairo ipi zvayo mitsva kubva kwamuri. Munofanira kuvhara maposition api zvawo akavhurika mukati memazuva makumi maviri nerimwe (21) kubva pazuva rezivisho, mushure mezvo tinozvichengetedzera kodzero yekuvhara kutengeserana kwenyu muchiri kumiririra (nemutengo wemusika uripo panguva iyoyo) tisati tavhara zvachose akaundi yenyu yeDeriv.
15.3. Tinogona kupedzisa Chibvumirano ichi nekuvhara akaundi yenyu yeDeriv chero nguva pasina zivisho yekutanga:
15.3.1. Kana mukatadza kubhadhara zvikwereti zvenyu kana zvasvika panguva yazvo kana kuva mutengesi ane mhosva dzakawandisa kana asingakwanisi kubhadhara, sezvinotsanangurwa pasi pemutemo upi noupi unoshanda wekukundikana kubhadhara zvikwereti kana kuva mutengesi anokwereta;
15.3.2. Kana mugamuchiri wemari, muongorori, kana mutariri akagadzwa webhizinesi rese kana chikamu chero chipi chebhizinesi renyu kana midziyo, kana mabviswa parejista yemakambani munyika mamakaumbirwa kana oda yakaitwa kana sarudzo yakapasiswa yekuvhara bhizinesi;
15.3.3. Kana mukatyora zvakakosha mutemo upi noupi weChibvumirano ichi;
15.3.4. Kana makaita mharidzo yenhema yakakosha kwatiri kana mharidzo ipi neipi yamunotipa iri yenhema kana inonyengedza nenzira yakakosha panguva yainopiwa;
15.3.5. Kana mukatadza kupa ruzivo rupi norupi rwatinenge takumbira maererano neChibvumirano ichi;
15.3.6. Kana tichinge tine chokwadi chakakodzera kuti pane njodzi yekuchengetedzeka kana yemutemo mukuramba tichienderera neChibvumirano ichi nemi;
15.3.7. Nokuda kwezvikonzero zvine chekuita nemirairo yedu yemukati;
15.3.8. Kana tichinzi tiite izvozvo nemutemo unoshanda kana nemutariri wemitemo;
15.3.9. Sezvakataurwa muMitemo 5.3, 7.7, ne7.8 muMitemo iyi Yakakura yeKushandisa; kana
15.3.10. Sezvazvakatsanangurwa mune Mitemo Yekutengeserana kana Mitemo yeMari neKutumirwa kweMari.
Kana tikapedzisa Chibvumirano ichi maererano neMutemo uyu 15.3, tinozvichengetedzera kodzero yekuvhara kutengeserana kwenyu muchiri kumiririra (nemutengo wemusika uripo panguva iyoyo) tisati tavhara zvachose akaundi yenyu yeDeriv.
15.4. Pakupedziswa kweChibvumirano ichi:
15.4.1. Tine kodzero yekubvisa kubva paakaundi yenyu mari yese yakasara yamunotibatira;
15.4.2. Tichakudzoserai pasina kunonoka kusina chikonzero mari yese yasara iri muWallet yenyu nekuitumira mari iyoyo zvakananga kuakaundi yenyu yebhanga kana imwe nzira yekubhadhara yakasimbiswa, kunze kwekunge tine kodzero yekuchengeta mari iyoyo zvinoenderana neChibvumirano ichi kana mitemo inoshanda (semuenzaniso, kana tikafungidzira kuti mari iyoyo yakabva pazviito zveumbavha); uye
15.4.3. Munofanira kukurumidza kurega kushandisa kana kuwana mukana kuWebhusaiti, Masevhisi, uye Mapuratifomu, kusanganisira chero sofwtová yechikamu chetatu iri mazviri.
15.5. Kuguma kweChibvumirano ichi hakukanganisi chero mutoro kana kodzero yechero bato rakatanga kumbosvika pakuguma.
15.6. Mitemo inotevera ichagara ichishanda kunyange Chibvumirano ichi chaguma: 1 (Nhanganyaya), 5 (Kuziva mutengi wenyu), 10 (Maakaundi asingashandiswi), 11 (Kufa kana Kukundikana Kuzvitonga), 13 (Mavimbiso uye Zvibvumirano zvekudzorera), 14 (Mutoro), 15 (Kuguma), 16 (Kodzero dzepfungwa), 17 (Zviitiko zvisingadzivisiki), 18 (Kutaurirana nesu), 19 (Zvichemo), 20 (Mutemo unotonga uye matare), uye 21 (Zvimwe zvakasiyana-siyana).
16. Kodzero dzepfungwa dzakagadzirwa (Intellectual property rights)
16.1. Munobvuma kuti kodzero dzese dzepfungwa pane zviri muWebhusaiti nemaPuratifomu ndedzedu, mabato edu, kana vanotipa rezinesi, kusanganisira ruzivo rwese rwunoenderana, tekinoroji, uye zvimwe zvinhu, kusanganisira sofwevha yese, mifungo, nzira, matekiniki, mamhodheri, matembiresi, maarigorizimu, zvakavanzika zvekutengeserana, maitiro, ruzivo, zvinhu, makoudhi ekutanga, chimiro, mutsetse, kurongeka, mifananidzo, mavara, magirafikisi, mifananidzo, dhata, uye ruzivo rwekuita (know-how) rwuri mazviri, nezvose zvekushandurwa, kuchinjwa, kugadziriswa, kusimudzirwa, kuwedzerwa, uye mabasa anobva pazviri, uye magwaro ese anoenderana nemabhuku emirairo.
16.2. Munobvuma kuti kodzero dzepfungwa mune uye pane Webhusaiti yedu nemaPuratifomu dzinopihwa rezinesi (kwete kutengeswa) kwamuri zvichingobva paChibvumirano ichi chete, uye kuti hamuna imwe kodzero, kuva nazvo, kana zvakavandudzwa mune, kana pane, kodzero dzepfungwa pane Webhusaiti nemaPuratifomu.
16.3. Hamufanirwi, maererano neWebhusaiti, maPuratifomu, chero chikamu chazvo, uye chero sofwevha yechikamu chetatu iri mazviri:
16.3.1. Kufumura-fumura (reverse engineer), kuparadzanisa, kana kuedza zvimwe kubvisa makoudhi ekutanga, kunze kwekunge zvatenderwa zviri pachena nemutemo uye kunze kwekoudhi chero ipi zvayo iri pachena kune vanhu vese seopen source;
16.3.2. Kukopa, kuchinja, kana kushandura chero chinhu pane zvinhu izvi;
16.3.3. Kubvisa zviziviso zvekuva muridzi;
16.3.4. Kukunda chero miganhu yetekinoroji kana kubvisa chero zvimiro zvisina kushandiswa; kana
16.3.5. Kushandisa zvigadzirwa izvi nechinangwa chekugadzira zvimiro kana mabasa anokwikwidza nazvo.
16.4. Munobvuma kuti izwi rekuti “Deriv” uye chiratidzo che“Deriv” ndezvakanyoreswa semitauro yebhizinesi (registered trademarks).
16.5. Munofanira kutanga matsvaga mvumo yedu yakanyorwa kuti mukwanise kukopa uye kugovera zvinyorwa zvedu nechinangwa chisiri chekutengeserana, uye tichapa mvumo yedu chete pamutemo wekuti kopi imwe neimwe yechinyorwa inogara isina kuchinjwa.
16.6. Kuti mukope kana kugovera zvinyorwa zvedu nechinangwa chekutengeserana kana kuti muwane rubatsiro rwerudzi rupi zvarwo, munofanira (a) kuwana mvumo yedu yakanyorwa pachena uye (b) kuona kuti kopi dzese dzine mashoko anotevera panzvimbo inoonekwa zviri pachena: “Copyright Deriv 2026. All rights reserved”.
16.7. Ngatizivei kuti kana mukatibatanidza nemazano ekuchinja nekuvandudza Webhusaiti yedu kana maPuratifomu, tinogona kuita zvishandurwa zvichibva pamazano enyu, asi hatimanikidzwi kuita izvozvo. Chero zvishandurwa kana zvivandudzwa zvinoitwa paWebhusaiti kana maPuratifomu zvichibva pamaonero enyu zvichava zvedu uye zvevanotipa rezinesi chete.
17. Zviitiko zvisingadzivisiki (Force majeure)
17.1. Zviitiko zvisingadzivisiki (force majeure) ndezviitiko zviri kunze kwesimba rebato ripi neripi uye zvisingafanirwe kufungidzirwa zviri pamwero wakanaka. Zvinogona kusanganisira:
17.1.1. Chero hondo, chiito chehurumende kana chemasimba, chiito cheuyochi, moto, kurova basa, mhirizhonga, kusagadzikana kwerunyararo kana kuita kwemabasa;
17.1.2. Njodzi dzezvakasikwa senge mafashamo, mhepo dzinotenderera (tornadoes), kudengenyeka kwenyika, nedutu guru (hurricanes);
17.1.3. Matambudziko ehutano hweveruzhinji anonetsa nyika kana pasi rese, mazai eupenyu anopararira (epidemics), kana marwadzo makuru anopararira pasi rose (pandemics);
17.1.4. Kumiswa, kuvharwa, kana kutorwa neHurumende kweExchange;
17.1.5. Chiito kana mutemo chipi zvacho unogadzirwa nehurumende kana sangano repamusoro-soro kana chiremera chinotenda (nenzira inonzwisisika) kuti zvinotitadzisa kuchengetedza musika wakarongeka kana kuiswa kwemiganhu kana mitemo isiri yenguva dzose nehurumende pane chero chinhu uye/kana chinobva pachiri pamaPlatform edu;
17.1.6. Kukundikana kwehunyanzvi mukutumira, mukutaurirana, kana pamidziyo yemakombiyuta, kudzima kwemagetsi, kana kukundikana kwemagetsi kana midziyo;
17.1.7. Kukundikana kwechero mumwe munhu kana kambani (kusanganisira musupplier, mupi wemari (liquidity provider), broker wepakati, mumiriri, muchengeti wemari, exchange, kambani inoita clearing, kana sangano rinotonga) kuzadzisa mabasa avo kana kutipa masevhisi avo;
17.1.8. Chiitiko chinokanganisa musika zvakanyanya, kusanganisira kuvharwa kusati kwakwana kwekutengeserana mumusika wakati;
17.1.9. Shanduko dzakanyanyisa (dzaripo kana dzinofungidzirwa zvinonzwisisika) mumutengo, mukuwanikwa, kana mukudiwa kwechero chigadzirwa; kana
17.1.10. Zvimwe zviitiko zvisingafanotaurwi, zvisingafungidzirwi, uye zvisingafanokanganisirwi izvo zvisingaenderane nechido chemativi ari maviri.
17.2. Hatizovi nemhosva yekunonoka kana kukundikana kuzadzisa chero chimwe chemabasa edu maererano neChibvumirano ichi kusvika pakuti izvi zvinobva pachiitiko che force majeure.
17.3. Kana tikaona kuti pane chiitiko che force majeure, tinogona, pasina kuzivisa uye chero nguva, tichiita nenzira inonzwisisika, kutora chimwe kana zvakawanda pazvinhu zvinotevera:
17.3.1. Kushandura nguva dzekutengeserana dzechero kutengeserana kwakati;
17.3.2. Kuderedza Leverage;
17.3.3. Kushandura zvinodiwa pamargin yenyu, izvo zvinogona kureva kuti munotodikanwa kupa margin yakawedzerwa;
17.3.4. Kudzikisira kuwanikwa kwemirayiridzo yamungapa maererano nekutengeserana;
17.3.5. Kubvisa simba kune zvese zviri pachena (open positions) zvezvinhu zvakakanganiswa; kana
17.3.6. Kuvhara chero chimwe kana zvese zviri pachena (open positions) zvenyu pamutengo watinoona (nenzira inonzwisisika) wakakodzera.
17.4. Kana tikatora chero chimwe chezvinhu izvi, zvichienderana neCheka 14.1, hatizovi nemhosva kwamuri yekurasikirwa.
18. Kutaurirana nesu
18.1. Munogona kutibata kuburikidza neonline chat, WhatsApp, kana Amy. Muchawana mabhatani ekukurumidza kuwana pane Webhusaiti yedu. Amy ihurongwa hunoshanda hwega hunowanikwa kune mibvunzo yerutsigiro rwakajairika — kana muchida kutaura nemumwe wetimu yedu, munogona kukumbira live agent chero nguva.
18.2. Tinozvipira kugadzirisa mubvunzo wenyu nenguva pfupi sei zvinobvira uye tinoonga mwoyo murefu wenyu wekutipa nguva yekugadzirisa nyaya iyi.
18.3. Kana tisingakwanisi kugadzirisa mubvunzo wenyu kana kuti munonzwa kuti mhinduro yedu haina kugutsa, munogona kutipa chichemo chepamutemo nekutevedzera maitiro akatsanangurwa muCheka 19 (Zvichemo) pazasi.
18.4. Mufanirwa nemi kuva nechokwadi chekuti munokwanisa kugamuchira ma-email atinokutumirai.
18.5. Chero chiziviso kana rumwe rutaurirano runodiwa kana rwinotenderwa kupihwa pasi peChibvumirano ichi chinofanira kunge chakanyorwa uye chinofanira kunzi chakapihwa zvakakodzera, chakapiwa, chakatumirwa, uye chakagamuchirwa parunotumirwa kuaddress yeemail yemugamuchiri. Nechikonzero chemutsara uyu, “Mazuva Ebhizimisi” rinoreva mazuva ebhizimisi munyika matakanyoreswa (onai Mutsara 1.1). Chero chiziviso chinotumirwa neemail chinonzi chakagamuchirwa Zuva reBhizimisi rinotevera zuva rachatumirwa. Kana zuva rinonzi chiziviso chakagamuchirwa risiri Zuva reBhizimisi, saka chiziviso chinonzi chakagamuchirwa Zuva reBhizimisi rinotevera.
19. Zvichemo
19.1. Tinozvipira kuona kuti zvichemo zvinogadziriswa nokukurumidza uye nokururamisira.
19.2. Kana muchida kuendesa chichemo pamusoro peMasevhisi edu, munogona kuzviita nokutumira tsananguro nehumbowo hunoenderana nechichemo chenyu kwatiri pacomplaints@deriv.com. Tichakubvumai kugashira chichemo chenyu neemail, totsvakurudza chichemo chenyu, uye totumira mhinduro yokupedzisira mukati mezuva reBusiness Days gumi nemashanu (15) kubvira pazuva rinogashirwa chichemo. Kuti muwane rumwe ruzivo, verengai Mutemo wedu weZvichemo.
20. Mutemo unotonga uye nzvimbo yemutemo
20.1. Chibvumirano ichi nenharo ipi neipi inomuka kubva mazviri, inoenderana nazvo, kana inobatanidzwa nekududzirwa kweChibvumirano ichi (kusanganisira nharo dzisiri zvechibvumirano) zvichatongwa nemitemo yenzvimbo yemutemo yebato renyu rechibvumirano, sezvinotevera:
20.1.1. Deriv (BVI) Ltd: British Virgin Islands;
20.1.2. Deriv Investments (Cayman) Limited: Cayman Islands;
20.1.3. Deriv (Mauritius) Ltd: Mauritius;
20.1.4. Deriv (V) Ltd: Vanuatu;
20.1.5. Deriv (FX) Ltd: Federal Territory of Labuan (Malaysia);
20.1.6. Deriv Solutions (Panama) SA: Panama;
20.1.7. Deriv Capital International Ltd: Samoa; kana
20.1.8. Deriv (SVG) LLC: Saint Vincent and the Grenadines.
21. Zvimwe zvinhu
21.1. Chibvumirano ichi chinoumba chibvumirano chizere pakati penyu nesu uye chinotsiva zvibvumirano zvose zvakare (kunyangwe zvakanyorwa kana zvakataurwa) zvinoenderana nenyaya yazvo.
21.2. Kana chikamu chipi zvacho cheChibvumirano ichi chikaonekwa chisina kururama kana chisingagoni kushandiswa nedare kana sangano rine simba rakakodzera, kusashanda kana kusagona kushandiswa ikoko hakuzokanganisi zvikamu zvimwe zveChibvumirano ichi, zvinozoramba zvine simba rakazara uye zvichishanda.
21.3. Kana tikatadza kukumanikidzai kuzadzisa chero mimwe miripo yenyu pasi peChibvumirano ichi, kana kana tikasashandisa kodzero dzedu pamusoro penyu, kana kana tikanonoka kuita izvozvo, izvi hazvirevi kuti takasiya kodzero dzedu pamusoro penyu uye hazvirevi kuti hamuchafanire kutevedzera miripo iyoyo. Kana tikasiya kutadza kwenyu, tichaita izvozvo chete nenzira yakanyorwa, uye izvi hazvirevi kuti tichasiya kutadza kwenyu kwenguva inotevera nenzira yakangofanana.
21.4. Tinogona kupa kodzero ipi neipi kana dzose pasi peChibvumirano ichi kune bato rechitatu.
21.5. Hamugoni kupa kodzero ipi neipi kana dzose dzenyu pasi peChibvumirano ichi kune bato rechitatu musina kutanga kuwana mvumo yedu yakanyorwa.
