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  1. Why can't I create an account?

  2. How can I change my personal details?

  3. How can I change my account's currency?

  4. I forgot my Google/Facebook account password. How can I log in to my Deriv account?

  5. How can I close my account?

  6. How do I unsubscribe from marketing emails?

  7. What is a dormant fee?

Why can't I create an account?

In line with our Group practice, we set the following criteria for client sign ups:

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