Amy is intended to help with general queries. Keep the following limitations in mind when using it:

• Amy cannot give professional advice. It does not provide financial, investment, tax, or legal advice, and its answers should not be relied on for these purposes.
• Its responses may contain errors or omissions. AI-generated answers can occasionally be inaccurate or incomplete. Independently verify any information that could affect an important decision.
• Some queries require human assistance. Speak with a member of the Deriv team when your matter is sensitive, complex, or requires personalised support.

You can type ‘live agent’ in the chat whenever you want to contact a support representative.  

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