Back

Fraud prevention

  1. What is phishing?
  2. What are some best practices to avoid being phished/scammed?
  3. What are the main causes that can compromise my account?
  4. How can I recognise phishing websites?
  5. How do I identify a phishing email?
  6. How do I identify a scam social media account?
  7. What phishing resources does Deriv have?
  8. Will Deriv compensate for my loss if my account falls under a scamming/phishing trap?
  9. Do I get rewarded if I report a valid scammer impersonating Deriv?
  10. How will Deriv contact me if I need to submit my details or documents?
  11. What should I do if I am phished or my credentials are compromised?
  12. What can I do when I find any unrecognised transactions on my Deriv cashier account?
  13. What are the official social media accounts of Deriv?