Account management

To reset your password:

1. Log in to your Affiliate dashboard.
2. Go to "Your Account".
3. Under “Edit account details”, enter your current password.
4. Then, enter your new password and confirm password again.
5. Click Update at the bottom of the page.

‍

If you have multiple accounts linked to your email, contact us via live chat to confirm which account you want to reset your password.

To update your payment method:

1. Log in to your Affiliate dashboard.
2. Navigate to the “Finances” section.
3. Click on “Payment instructions”.
4. Select your preferred payment method.
5. Confirm your new payment method by saving the changes.

To view your commissions:

1. Log in to your Affiliate dashboard.
2. Click on “Reports”.
3. Select “Detailed activity report”.
4. Set filters if required (e.g., time period).
5. View or download your report.

Affiliate reports provide detailed insights such as:

1. Hits and impressions
2. Click-through rates
3. Client trading activity
4. Your commissions
5. Client sign-up dates

1. Log in to your affiliate dashboard.
2. Click "Marketing" tab.
3. Scroll down, select ‘Direct links’ on the left-hand side of your screen.
4. Click on the link titled ‘Direct signup- EN’.
5. Copy the link under ‘Landing page URL’ and share it with your clients
6. You also may provide other referral links based on your clients preferred languages.

‍

For additional guidance, watch this video: How to get your referral link

To check your linked clients:

1. Log in to affiliate dashboard.
2. Go to "Reports" tab.
3. Choose "Customer registrations"on left side on the bar.
4. Filter the report period according to your clients' joined date.
5. Click "display report".

You cannot update your affiliate referral links. We don't change affiliate links as this can affect clients.

No, client contact details are not accessible. In the Customer Registrations report, you can view only the client’s CR Account, join date, country, and subscribed plan.

To change your residence, please provide a proof of address from your new residence country. It should show your name, address, and be dated within the last 12 months. Contact us via live chat to request the change.