Question 1

What is the Deriv Payment Agent Programme?

Accepted Answer

It is a partnership arrangement where a payment agent is authorised to process deposits and withdrawals for our clients.

Question 2

Is the Deriv Payment Agent Programme the same as Deriv P2P (DP2P)?

Accepted Answer

No, it isn’t. DP2P is a peer-to-peer service for our clients to make deposits and withdrawals using their local currency. As our payment agent, you can use the DP2P platform to offer your services to Deriv clients in your country

Question 3

Why do clients need a payment agent?

Accepted Answer

Many of our clients are looking for ways to fund their accounts using payment methods that are not directly available on Deriv. As a payment agent, you'll be able to help them fund their accounts while charging a fixed commission per transaction.

Question 4

Are there any fees I need to pay to become a payment agent on Deriv?

Accepted Answer

Not at all. Joining our payment agent programme is completely free.

Question 5

Who sets the commission rate per transaction?

Accepted Answer

As a payment agent, you determine your commission per transaction, subject to our established thresholds.

Question 6

What happens if a payment agent charges more than the set commission threshold?

Accepted Answer

If we receive justified complaints, the payment agents involved will be banned immediately from our platform.

Question 7

Are payment agents employees or affiliates of Deriv?

Accepted Answer

No. Payment agents operate as independent exchangers and are not affiliates of Deriv.

Question 8

How can I add, remove or change my accepted payment methods?

Accepted Answer

To change your payment method, please contact us via livechat.

Question 9

As a payment agent, will I receive commissions from Deriv?

Accepted Answer

We do not pay commissions to payment agents. You set your own commission rate per transaction and our clients will bear the necessary fees.

Question 10

Can I advertise my services to Deriv clients?

Accepted Answer

Yes, provided that you follow all the relevant terms and conditions (see the tab entitled 'For business partners' on our Terms and conditions page).

Question 11

Will I still be able to trade with my account after registering as a payment agent?

Accepted Answer

No. You can only use your account as a payment agent to perform clients’ deposits and withdrawal requests. For trading purposes, you will need to open a separate account.

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