Secure and
responsible trading
Trading online can be exciting, but it’s important to be reminded that there are risks involved. We encourage all our users to secure their accounts and trade responsibly to experience the best in online trading.
Securing your account
Use strong and varied passwords. Make them as difficult as possible for anyone to guess.
Use a secure web browser such as Google Chrome. Always install the latest software updates because they include security patches.
Keep your login details secure and enable two-factor authentication to prevent unauthorised usage of your account.
Use antivirus and firewalls to further secure your devices.
Trading responsibly
Trading limits and self-exclusion
Deriv provides you with the opportunity to either self-exclude or set limits on your trading activities in your account settings. You can:
Limit the amount of money you may trade within a specified period.
Limit the losses you may incur within a specified period.
Limit the amount of time you may trade in a session.
Exclude yourself from trading on our website for a definite or indefinite period.
How trading limits and self-exclusion work
You can set limits to your trading in your account settings. Limits may be strengthened at any time.
Customer Support can only remove or weaken your trading limits after 24 hours of receiving the request.
You can also completely exclude yourself from trading for a specified period in your account settings. The minimum period of self-exclusion is 6 months. You have the option to extend it to a total of 5 years immediately without any cooling-off period.
When you’ve set your self-exclusion period, we will refund your account balance to you.
If you don’t ask for a removal of self-exclusion after the expiry, it is not removed automatically.
If you wish to resume trading when your self-exclusion expires and once you have made a request to remove self-exclusion, there will be a cooling-off period of 24 hours before you are allowed access to our site.
Fair trading practices
At Deriv, fairness and transparency guide all our trading practices. We are committed to providing an ethical, sustainable, and reliable trading environment.
Fair trading commitment
We ensure fairness at every step by:
Complying with international regulations
Conducting regular internal audits
Enforcing risk management protocols
Transparency in trading
We help clients make informed decisions by:
Providing real-time data
Offering detailed reports
Delivering clear information on fees and risks
