Secure and responsible trading
Trading online can be exciting, but it’s important to be reminded that there are risks involved. We encourage all our users to secure their accounts and trade responsibly to experience the best in online trading.
Securing your account
Use strong and varied passwords for your Deriv.com account, email, online banking, e-wallets, etc. Make it as difficult as possible for anyone to guess your passwords.
Use a secure web browser such as Google Chrome and always ensure it’s up-to-date. Security patches are included in the software updates of your browser.
To prevent unauthorised usage of your account, don’t share your login details with anyone. Keep your username, passwords, and PINs secure.
Install security apps such as antivirus and firewalls on your devices. Leading security apps are available in desktop and mobile versions.
Understand the risks of online trading. Never trade using borrowed money or money you can’t afford to lose.
Use our free demo account, and trade with unlimited virtual funds. It’s the easiest way to learn how to use our products.
Set a limit for your losses, and stick to it. Put aside some of your winnings to avoid losing all your money.
Trade wisely, and don’t let your emotions influence your decisions. Don’t trade when you’re prone to bad judgement.
Trading limits and self-exclusion
Online trading is exciting, but it can be addictive. Deriv.com provides you with the opportunity to either self-exclude or set limits on your trading activities on this website.
Limit the amount of money you may trade within a specified period.
Limit the losses you may incur within a specified period.
Limit the amount of time you may trade in a session.
Exclude yourself from trading on our website for a definite or indefinite period.
If you wish to self-exclude or set limits on your trading activities, go to account settings.
How trading limits and self-exclusion work
Daily limits may be removed or increased after 24 hours of receiving the notice. Confirmation is required to amend the limits.
There’s a minimum period of 6 months for self-exclusion. You have the option to extend it to a total of 5 years immediately without any cooling-off period.
When you’ve set your self-exclusion period, we will refund your account balance to you.
At the end of the self-exclusion period, the self-exclusion will remain in place until you take action.
If you do not wish to renew the self-exclusion and you make a request to trade again, there will be a cooling-off period of 1 day before you are allowed access to our site. Please note that you must contact our Customer Support team by calling + 447723580049. It is not enough to send an email.
If you wish to reduce or remove the self-exclusion period, contact Customer Support.